Mường Thanh Luxury Xuân Thành

È direttamente sul mare.

Unfortunately this hit by the typhoon the night got there but we did not get notified of the hotel had no guest staying except us and also we had no internet, no air con, no way of communication as nobody spoke any English. They could have us the option to move us to another hotel and they too busy trying to their hotel back to some working order than to look after us.

Vị trí tuyệt vời

Rất gần biển

Phòng nghỉ nhìn ra biển. Khách sạn gần biển, đi bộ rất tiện.
Phòng nghỉ khá rộng. Nội thất tạm được.

My family had holiday in this property! Everything is just perfect. Beautiful hotel, good facilities, totally clean and tidy. Service was great. Staffs are very friendly, especially the receptionist named Xoan. She is friendly and helpful. Highly recommend

Vị trí sát biển, phòng view xuống biển và hồ bơi nên rất đẹp. Phòng nghỉ rộng rãi, tiện nghi, nội thất mới

Beautiful location
Rooms immaculate
Bed very comfortable but only a sheet to cover you, no duvet
Ocean in front of hotel. Lovely swim.
Breakfast was surprisingly good.

Ms Thuy Duong head of sales made our trip much more pleasanr than we expected.

view biển đẹp, hồ bơi rộng, thích hợp kỳ nghỉ gia đình

Motorbike tour of Vietnam with 2 friends. Been riding for 4 hours in extreme hot conditions so was looking forward to check in and then jump in the pool. My brother arrived 1 hr earlier and warned me the check in was difficult. My check in took 45minutes. Although friendly, reception staff displayed a level of incompetence I have not encountered before…and I am a businessman who travels a lot … atleast 6 months in a year o er past 25 years. My friend arriving with me experienced the same issue. We were the only people checking in and the hotel appeared to have no visible guests around. There were 5 employees behind the Check in desk. Although the hotel itself was nice, I would never stay here again.

Ok so I have very mixed feelings about my stay here. It was odd. This is a magnificent oceanfront hotel in the middle of nowhere and it’s apparently almost completely void of guests the majority of the time. I’ve never seen anything like it. This place is massive. The common area could easily entertain 1000+ people; I think that’s a low estimate. There is a huge breakfast area that was empty the four days I was there. I will say management needs to get their act together. With an empty hotel there is no excuse for everything to be immaculate and it wasn’t. The one table I chose to sit at for lunch day 1, I chose for the view of the beach and it was dirty. Someone previous had chosen the same table for the same reason, made a mess and the staff just left it. I spent four days with these people and they have great attitudes for the most part; friendly, enthusiastic but supervision was nonexistent which is ridiculous because I know they were in the building. The epitome of overstaffed. Everywhere you looked was a sharp dressed supervisor or manager doing. . . nothing. At one point in the dining room I called out the wait staff because I placed an order and it never arrived; no explanation, no food and the waiter apparently went on break. Now unfortunately this a predominantly Vietnamese speaking hotel and I speak English; google translate was used constantly by myself and most employees. When I ordered food I was never sure what would arrive but I ate some pretty good food here.