Candlewood Suites - Loma Linda - San Bernardino S by IHG

Hotels
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Candlewood Suites
8.6 (388 reviews)
10372 Richardson Street , Loma Linda , us
+1 909-796-5050

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed

Review Highlights

Pros:
Clean nice employees
Welcoming comforting great staff fast check in
The kitchen
Very nice and quiet
Perfect location
10/10 would stay here again
Cons:
Noise
No carts available for belongings
Not thoroughly clean room
No clean towels for two days
Housekeeping did not come as requested
Elevator not working and trash in hallways

Categories

Cleanliness
7.73
Multiple mentions of cleanliness concerns, including partially clean rooms and trash in the hallways.
Service
9.2
Generally positive comments about staff friendliness, though some issues with housekeeping responsiveness were noted.
Location
8.74
Many reviews praised the location, especially its proximity to Loma Linda School Of Dentistry.
Room Quality
8.69
Positive remarks about room comfort and facilities, with no major complaints.
Amenities
8.22
Some positive feedback on kitchen availability and free coffee; however, noise complaints noted.
Value for Money
8.68
Overall strong value reported, despite a few complaints regarding unexpected charges.
Food and Beverage
8.73
No specific mentions, considered 'Standard quality for this hotel tier'.
Overall Experience
8.8
Overall, a positive stay experience with minor issues that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:33

Property Description

Modern Fitness Centre: Guests can stay active and energized during their stay at our state-of-the-art fitness centre.

Convenient Parking: Enjoy hassle-free parking with our private parking facilities, ensuring a stress-free experience for guests.

Proximity to Local Attractions: With popular destinations like Fiesta Village Family Fun Park and University of Redlands just a short drive away, guests can easily explore the area during their stay.

To book your stay at Candlewood Suites - Loma Linda - San Bernardino S, visit our website or call us today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBD

Location

Guest Reviews

8.6
Based on 388 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
M
Moses • solo_traveller • us
10
2026-08-02 • via Nuitee
C
Cycy • couple • us
7
2026-07-20 • via Nuitee
R
Robinson • couple • us
1
Frustrated they canceled my reservation. I want a refund.
Cons:

They canceled my reservation. I didn’t even stay there. I want a refund.

2026-07-15 • via Nuitee
D
David • couple • us
10
2026-07-05 • via Nuitee
J
Jaime • couple • us
10
2026-06-29 • via Nuitee
R
Raul • extended_group • us
9
Cons:

A parking fee was a bit of a surprise.

2026-06-29 • via Nuitee
L
Letizia • solo_traveller • us
4
2026-06-16 • via Nuitee
K
Keith • solo_traveller • gu
9
2026-06-02 • via Nuitee
E
Elmer • solo_traveller • us
10
2026-06-02 • via Nuitee
T
Tomasz • extended_group • pl
1
2026-05-03 • via Nuitee
U
Ukiah • couple • us
3
Go next door!!!
Pros:

Check in was smooth and easy clerk was friendly …However there were ant and bugs crawling all over the tables and counters!! My family had a medical emergency and could not reach ANYONE from the front desk for help .. I was told there was breakfast (booking ad says so also) but I was later told I’d have to pay extra money

Cons:

No one available when we needed a paramedic

2026-05-02 • via Nuitee
A
Anayeli • couple • us
10
El mejor hotel 🩷
Pros:

Me encantó todo, un lugar muy elegante, bonito, amplio! El personal muy amable!
Hay un empleado que habla español, es excelente! El mejor que me pudo atender! No recuerdo su nombre! Pero todo el tiempo fue súper amable! Yo espero que el este la próxima vez que vaya al
Hotel ☺️

Cons:

Todo me gustó ☺️

2026-04-30 • via Nuitee
R
Richard • solo_traveller • us
10
My stay was excellent from the moment I walked in the door to the moment I w
Pros:

I thought is was a very great choice to stay there, it was very close to my appointment the next day which was perfect.
If i have to stay somewhere in that same area I will stay there.
The staff I encountered was excellent very professional and courteous.

Cons:

What didn't I liked, there was nothing I didn't like a great place

2026-04-29 • via Nuitee
P
Pua • solo_traveller • us
9
Good
Pros:

The service was excellent and friendly.

Cons:

no

2026-04-27 • via Nuitee
L
La Nette • extended_group • us
7
I loved the room, one of the beds had huge dent in mattress, but the rest of room was very nice.
Pros:

Beautiful and welcoming

Cons:

Had issues with checking in because they couldn’t find my payment from booking.com, it took awhile to work things out, turns out booking.com was down or hacked and they were locked out from finding virtual card the booking.com sends to property for payment.

2026-04-17 • via Nuitee
C
Cheryl • solo_traveller • us
1
I did not stay there.
Pros:

Never had breakfast there. I ended up staying at the Hampton Inn next door.

Cons:

When I called to confirm my booking. They don't have a room for me and the booking was cancelled as they were totally booked from the beginning of February 2026.

2026-04-16 • via Nuitee
S
Sheila • couple • us
10
2026-04-04 • via Nuitee
A
Araiza • extended_group • us
9
2026-03-30 • via Nuitee
I
Ivonne • family_with_children • us
9
2026-03-02 • via Nuitee
L
Lorraine • couple • us
10
Perfect visit
Pros:

Very clean and safe

2026-01-24 • via Nuitee