Bob W Madrid Atocha

Hotels
9.2 (2854 reviews)
18 Calle de Fray Luis de León , Madrid , es

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Well-equipped rooms
Cons:
Bad bathroom smells
Small shower spaces

Categories

Cleanliness
8.41
Multiple reviews mentioned unpleasant smells in the bathroom and heating.
Service
9.88
The staff was described as attentive and responsive, addressing issues promptly.
Location
9.92
Guests noted the central location and easy access to transport and attractions.
Room Quality
8.37
Several comments on cramped spaces and specific issues with bathroom sizes.
Amenities
9.4
General satisfaction with kitchen facilities and cleanliness.
Value for Money
9.36
Overall considered acceptable given the location and amenities.
Food and Beverage
8.91
Not specifically mentioned but assumed standard for this hotel tier.
Overall Experience
9.38
Positive feedback from most reviews about the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:05

Property Description

Modern Aparthotel in Madrid

Convenient Location: Situated in the vibrant Arganzuela district, Bob W Arte is a stylish aparthotel near popular attractions like Puerta de Toledo and Mercado San Miguel.

Home-like Comfort: The recently renovated accommodation offers family rooms, free WiFi, and a washing machine. Guests can enjoy the convenience of a fully equipped kitchen, air conditioning, and a flat-screen TV.

Near Major Landmarks: Explore Madrid with ease as Atocha Train Station, Puerta del Sol, and Reina Sofia Museum are a stone's throw away. Don't miss the chance to book your stay at Bob W Arte for a memorable experience in the heart of the city.

Important information:

Housekeeping service is offered weekly for stays of 7 nights or more.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2854 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
P
Peschin solo_traveller gf
10
2026-03-14 via Nuitee
M
Michela extended_group it
8
Nel complesso ok
Pros:

Vicinanza alla metro e appartamento ben strutturato e fornito

Cons:

Appartamento da 6 con boiler da 50 litri… impossibile fare la doccia in più di 2 per volta…
Il servizio bagagli esiste… la nostra valigia non ci stava nel locker per cui la ragazza ci ha proposto di metterlo nello stanzino che al nostro arrivo era ben che chiuso senza nessuno. Per fortuna abbiamo trovato le chiavi vicino ad un vaso ma nessuno ce lo aveva detto.

2026-03-14 via Nuitee
T
Tariq family_with_children au
9
Very convenient and close to the train station
Pros:

Spacious and clean

Cons:

Nothing

2026-03-14 via Nuitee
M
MADOKA family_with_children jp
10
期待どおり
Pros:

以前、ヘルシンキで系列のホテルに泊まりとても良かったので今回も利用しました。
期待通りの清潔さと快適さでした。
北欧式の生活様式に合わせて室内は靴を脱いで過ごします。
それが日本人の私たちにもとても快適でした。
また他の都市でもBob wのホテルを利用したいです。

Cons:

少し床がベタついている部分があり、そこだけ残念でした。

2026-03-13 via Nuitee
H
Hector couple ar
9
Pros:

El departamento está muy bien equipado, cocina, dormitorio/living, baño, vestuario. La ubicación es muy buena, el personal amable y siempre disponible.

Cons:

No tuvimos agua caliente. Pudo bañarse solo uno de nosotros con agua caliente y el otro con agua fría, y luego no volvimos a tener agua caliente en caudal suficiente. Hicimos la consulta pero no tuvimos respuesta.

2026-03-13 via Nuitee
A
Adrian couple gb
9
Great
Pros:

Everything

Cons:

Nothing

2026-03-12 via Nuitee
I
Irina solo_traveller hn
9
Pros:

Very clean place, nice location, quite comfortable and same as the pictures. The fact that Santa Gloria is downstairs and you can get a good enough breakfast there is excellent. I also liked the fact we can access a local gym and you can restock some toiletry items according to your needs.

Cons:

The hot water runs out after literally five minutes. I guess it must be good for the environment but it doesn’t work if you are a) more than one person and b) washing your hair. I would hope that you work to extend this time because for the amount being paid I expect to get at least a good 10-minute hot shower to relax.

This one is not decisive but I didn’t really vibe with: There is absolutely no communication in Spanish. Come on guys, we are in Spain! I know you want to cater to all foreigners, but a lot of foreigners are, in fact, coming from Latin America and we speak Spanish. It would be nice to have the option to switch to Spanish in Whatsapp and have that information in the room as well. Unfortunately I would not recommend this place to people that cannot speak English, which is pretty ironic.

2026-03-11 via Nuitee
J
Jan couple gb
9
2026-03-11 via Nuitee
B
Bernardova extended_group cz
7
2026-03-11 via Nuitee
C
Cañas Suarez extended_group co
10
Pros:

Es un muy buen lugar con excelente ubicación

Cons:

Que no envíen el link para hacer el check in antes de llegar y obtener el código de acceso con antelación

2026-03-11 via Nuitee
A
Amanda solo_traveller br
8
2026-03-11 via Nuitee
G
Gabriel solo_traveller es
9
2026-03-11 via Nuitee
R
Richard couple fr
9
Pros:

L’autonomie, l’appartement est très bien équipé, pla que de cuisson, machine à laver, réfrigérateur/congélateur bien que l’on n’en ait pas eu l’utilité, très calme, très content de notre séjour

Cons:

Tout, absolument tout se fait par le biais du téléphone, que se soit l’obtention du code pour l’ouverture de la porte d’entrée, le N* de l’appartement, le petit déjeuner, à prendre dans plusieurs restaurants, au choix dans le quartier, il faut jongler entre Booking et WhatsApp, communication via l’IA pour la moindre sollicitation, perturbant au départ

2026-03-11 via Nuitee
A
Andres couple au
7
2026-03-09 via Nuitee
J
Jan family_with_children pl
8
2026-03-09 via Nuitee
T
Tinatin extended_group ge
10
2026-03-08 via Nuitee
L
Lucas couple br
10
Recomendo a hospedagem.
Pros:

Ótimo apartamento, com tudo o que precisa para passar bons dias em Madri. O atendimento é muito prestativo pelo WhatsApp.

Cons:

A água do chuveiro não se mantém na mesma temperatura ajustada. Começa a esfriar ao longo do banho.

2026-03-08 via Nuitee
K
Kristine family_with_children lv
10
Great location, very nice apartment. Recommend for bigger families or two families.
Pros:

Apartment is very nice and even two families can use two bedroom apartments as bedrooms are on opposite sides of apartment. So you can have private space but nice stay together with friends or teenage kids. Really good place and location is perfect. Breakfast options are great. We used cafe downstairs and food was excellent, coffee was delicious.

Cons:

-

2026-03-07 via Nuitee
K
Karen family_with_children us
9
Very convenient and super modern.
Pros:

Great location. Easy to check-in. Super modern space and very clean. Felt very secure. Glad there was an elevator since we were on the top floor.

Cons:

The hot water didn't last long when taking a shower. No oven or microwave, so all cooking had to be done on the stove.

2026-03-07 via Nuitee
F
FRANCISCO couple br
7
Boa
Pros:

Localização

Cons:

Café da manhã

2026-03-07 via Nuitee