The Sebel Canberra Campbell

Hotels
The Sebel
8.4 (1176 reviews)
16 Provan Street , Canberra , au

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good Service
Great Location
Cons:
Overpriced
Maintenance Issues

Categories

Cleanliness
8.19
The hotel was noted to be generally clean, but there were mentions of maintenance issues that impacted the perception of cleanliness.
Service
8.76
Service was praised in multiple reviews for being excellent and accommodating.
Location
9.2
The location received high praise as central and convenient for various activities.
Room Quality
8.25
Rooms were generally comfortable, but issues with equipment were noted.
Amenities
7.98
Amenities had mixed reviews with some guests satisfied but others noting limitations.
Value for Money
7.64
Some reviews pointed to the hotel being overpriced for the quality offered, which impacted this score.
Food and Beverage
8.59
Food options were not prominently mentioned, leading to an average score.
Overall Experience
8.56
The overall experience was deemed positive, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at The Sebel Canberra Campbell, offering 4-star accommodation with modern amenities. Each room features a desk, a flat-screen TV, air conditioning, and some even include a balcony for stunning views.

Convenient Location
Situated just 1.7 km from Canberra Centre and 3.6 km from the National Museum of Australia, our hotel is the perfect base for exploring the city. With popular attractions like the Australian War Memorial and National Convention Centre Canberra nearby, you'll have plenty to see and do.

Exceptional Services
Enjoy complimentary WiFi and luggage storage during your stay at our non-smoking property. Relax in well-appointed rooms with cozy bed linens, towels, and a private bathroom with free toiletries. Book your stay at The Sebel Canberra Campbell for a memorable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1176 reviews
Cleanliness: 8.19
Service: 8.76
Location: 9.2
Room Quality: 8.25
Amenities: 7.98
Value for Money: 7.64
Food and Beverage: 8.59
Overall Experience: 8.56
L
Lisa solo_traveller au
8
Very comfortable hotel in centre of town
Pros:

Super easy check-in, express checkout because I left before 8am, but all good. The room was immaculate, housekeeping did a great job. Good location right in town and I got free street parking every night so saved $25 per day at the hotel carpark.
There's tons of good restaurants nearby including Japanese and Italian.
The room has a mini kitchen with cutlery and crockery and everything was very clean and new.
The shower was lovely, big rainfall showerhead and a handheld wand. Good pressure.

Cons:

The pillows were not my personal taste: very soft and non-springy, the kind that sinks and stays sunk. The bed was firm, quite ok for me but definitely not soft.
The TV had to be switched off and switched back on sometimes to get free to air channels. Switch it off at the wall then switch it back on and that seems to reset it.

One weird thing (and it could just be me). The microwave clock was bright glowing blue and the microwave couldn't be turned off (it's in its own cabinet), so I had to cover it over to be able to sleep.
Really small things, nothing major and really well cared for hotel.

2026-04-16 via Nuitee
C
Carolyn solo_traveller au
9
2026-04-16 via Nuitee
M
mary couple au
8
Definitely staying here again
Pros:

Location

Cons:

Wasn’t 24 hour concierge

2026-04-15 via Nuitee
M
Mark solo_traveller au
10
Great value for money
Pros:

Comfort, location and very quiet

Cons:

I couldn’t stay longer

2026-04-15 via Nuitee
D
Dharishinie family_with_children au
10
2026-04-15 via Nuitee
M
Meri family_with_children au
9
Modern, spacious, comfortable apartment close to attractions for a good price.
Pros:

Modern, clean, spacious apartment hotel. Great location, only 10 minutes drive to most tourist attractions. Very comfy beds and quiet location. Close to a few local eateries.

Cons:

Television was a bit hard to work out as you had to connect it to your device, which we couldn’t work out. Also you can park for free around the hotel, but watch out for limited parking times from 1, 2 or 4 hours limit during business hours.

2026-04-14 via Nuitee
C
chengwei couple au
9
2026-04-12 via Nuitee
T
Tonia couple au
9
A lovely spot in the city
Pros:

Clean premises, efficient service and friendly responsive staff

2026-04-12 via Nuitee
A
Adrian family_with_children au
9
Nice
Pros:

Great little apartment . Easy , clean

Cons:

Wifi was a bit erratic in terms of connection (logged out ) wouldn’t normally care but the 4g / 5g coverage was horrendous here

2026-04-12 via Nuitee
C
Clare solo_traveller au
9
We had a couple of lovely days in Canberra and will come back and recommend to others
Pros:

Convenient, clean & staff were very helpful

Cons:

Position

2026-04-11 via Nuitee
P
Peter solo_traveller au
1
2026-04-10 via Nuitee
R
Raeleen Donovan family_with_children nz
10
Nice room
Pros:

Being pet friendly was a big bonus, loved the extra touch of dog bed in the room. The room was spacious and bed was super comfy

Cons:

Nothing

2026-04-09 via Nuitee
H
Hemanta extended_group au
5
Front staff was excellent
Pros:

It was clean

Cons:

2 bedroom with 1 bathroom and rooms were tiny

2026-04-07 via Nuitee
A
Agnieszka couple au
8
2026-04-06 via Nuitee
S
STick family_with_children au
8
Perfect stay with a dog
Pros:

Location and friendly staff

Cons:

Room was not very clean.

2026-04-06 via Nuitee
K
Kathryn solo_traveller au
9
Great location and room excellent.
Pros:

Short walk to the lake and great coffee near by. The kitchenette was great to have for a longer stay.

2026-03-31 via Nuitee
M
meng extended_group au
10
2026-03-30 via Nuitee
R
Renae couple au
10
Great stay, highly recommended.
Pros:

Location and cleanliness.

2026-03-29 via Nuitee
A
Adam couple au
5
Not a cheap accommodation having to pay for parking outrageous
Cons:

Parking

2026-03-25 via Nuitee
A
Aasta couple au
9
2026-03-24 via Nuitee