Sotetsu Grand Fresa Kumamoto

Hotels
Sotetsu Grand Fresa
8.9 (1985 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1985 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
T
TZU CHIEN family_with_children tw
10
很棒
Pros:

接待人員都非常親切且敬業

Cons:

2026-03-21 via Nuitee
H
HsuanShen extended_group tw
9
物超所值
Pros:

空間 價格 地點 服務全都超棒

Cons:

床鋪有點軟 睡了腰比較疼

2026-03-21 via Nuitee
S
Sara.RF family_with_children es
10
2026-03-21 via Nuitee
solo_traveller jp
3
2026-03-21 via Nuitee
N
norihiro solo_traveller jp
10
Pros:

部屋の清掃がしっかりしててよかった

2026-03-20 via Nuitee
T
TOMOMI family_with_children jp
7
2026-03-18 via Nuitee
J
JuiChuan extended_group tw
9
2026-03-18 via Nuitee
P
Patrick couple nl
9
Top locatie goede prijs en parkeergarage om de hoek
Pros:

Locatie tussen restaurants

2026-03-18 via Nuitee
Y
YOUNG SUN family_with_children kr
10
Pros:

트윈 커넥팅룸 이용했는데 객실이 넓어서 편했어요. 조식 포함으로 예약해서 먹었는데 나물 넣고 비벼 먹으니 맛있네요.

Cons:

호텔 복도 소음(큰소리)이 조금 거슬렸지만 객실과의 소음은 거의 없어서 괜찮았어요,

2026-03-17 via Nuitee
Y
YAN-LIANG family_with_children tw
10
2026-03-17 via Nuitee
J
JEN CHIEH family_with_children tw
10
2026-03-17 via Nuitee
S
SHUYUAN family_with_children tw
8
2026-03-17 via Nuitee
J
JISEOK family_with_children kr
10
Pros:

방이 넓고 편안했습니다

Cons:

없습니다

2026-03-17 via Nuitee
佳瑜 family_with_children tw
9
Pros:

出來就是上下通,買東西方便,旁邊有便利店,半夜不怕肚子餓,飯店內有投幣式洗衣機,還有免費乳液化妝水,居然有面膜!,還有免費自助寄放行李,用機器自助入住溫柔店員會幫你,太感謝了。房間很大可以打開兩個28吋行李箱,不會太擁擠。

Cons:

隔壁房如果太大聲會聽到,但還可以接受的範圍。

2026-03-16 via Nuitee
T
TZU HSIEN family_with_children tw
10
2026-03-15 via Nuitee
J
JEN HAO extended_group jp
10
2026-03-13 via Nuitee
A
Alexandra couple il
10
2026-03-12 via Nuitee
C
CHANG-WEN family_with_children tw
10
舒服,開心
Pros:

價格便宜,周遭有3個停車場便宜,逛街方便

Cons:

2026-03-11 via Nuitee
W
Weitse family_with_children tw
10
2026-03-10 via Nuitee
C
CHIAMING extended_group tw
10
Pros:

房間寬敞 地點非常方便

2026-03-09 via Nuitee