Sotetsu Grand Fresa Kumamoto

Hotels
•
Sotetsu Grand Fresa
8.9 (2066 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2066 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
C
Chan • family_with_children • tw
10
2026-04-18 • via Nuitee
J
JingChunHuang • solo_traveller • tw
9
Pros:

地理位置非常好，旁邊就是熱鬧的街道跟便利商店！

2026-04-18 • via Nuitee
Y
Y • family_with_children • tw
8
2026-04-18 • via Nuitee
A
Antonia • solo_traveller • de
9
Pros:

Das Hotel liegt an einer der Haupteinkaufstraßen und ist deshalb sehr günstig gelegen für Shopping oder auch um schnell bei allen wichtigen Sehenswürdigkeiten zu sein.
Typisch für die Sotetsu Hotels ist alles sehr sauber, das Personal sehr freundlich und Amenities reichlich vorhanden.
Man war sehr schnell am Bahnhof und in unmittelbarer Umgebung gibt es ausreichend Verpflegungsmöglichkeiten.
Das Zimmer war für japanische Verhältnisse erstaunlich groß.

Cons:

Ich war im zweiten Stock des Hotels in einem Zimmer auf der Rückseite. Leider war es dort von der Straße her recht laut, da sich dort eine Bar befand. Falls möglich würde ich beim nächsten Mal um ein höher gelegenes Zimmer bitten.

2026-04-17 • via Nuitee
J
JUIYUN • couple • tw
8
Pros:

位置，接近下通，逛街方便。搭公車也方便

Cons:

早餐麵包太硬

2026-04-17 • via Nuitee
晉武 • couple • tw
8
Pros:

飯店check in需自行利用現場電腦登入，現場有服務人員可以協助，很簡單，沒有困難度
大廳有提供盥洗用品如牙刷、刮鬍刀之類的，有需要可以自行拿取
飯店旁邊就是商店街，非常方便，附近也有費用上限的停車場可以停車，對自駕者來說很友善

2026-04-16 • via Nuitee
Y
Yihuei • family_with_children • tw
10
2026-04-15 • via Nuitee
J
jessie5477 • family_with_children • tw
8
Pros:

飯店周邊非常方便

Cons:

被子上有至少三處明顯沒清洗乾淨的血漬,房務清潔需加強

2026-04-15 • via Nuitee
Y
Yihuei • family_with_children • tw
10
2026-04-15 • via Nuitee
Y
YingChieh • solo_traveller • tw
9
Pros:

設備新潁位置佳。

Cons:

早餐品項如果能再多一些就很好了。

2026-04-14 • via Nuitee
C
Chia Hao • family_with_children • tw
8
2026-04-14 • via Nuitee
J
Jessica • couple • nz
7
Solid choice
Pros:

Good sized room for the price and large number of breakfast options

Cons:

The coin washing machine/dryer was useless. Paid to dry more and still wet. Also left cloths smalling bad dispite being under the weight recommendations.

2026-04-14 • via Nuitee
W
wai • family_with_children • tw
9
Pros:

地點很不錯

Cons:

沒有

2026-04-14 • via Nuitee
A
Andreas • solo_traveller • de
9
Günstiges Hotel mit guter Lage und Komfort
Pros:

Sehr gute Lage und für Japan eine gute Größe des Zimmers

2026-04-14 • via Nuitee
J
JHIH HONG • couple • tw
10
2026-04-14 • via Nuitee
B
Benjamin • solo_traveller • fr
9
Bon emplacement dans Kumamoto
Pros:

Établissement très bien placé, à 50m des galeries marchandes de la ville. L’idéal pour le shopping ou les repas. Bon petit déjeuner, chambres confortables.

2026-04-13 • via Nuitee
Y
YUAN SYU • family_with_children • tw
10
2026-04-13 • via Nuitee
W
Wow Q • family_with_children • tw
10
2026-04-13 • via Nuitee
M
MAN SHU • couple • tw
7
Pros:

備品可自取還有面膜、卸粧保養品很貼心，早餐豐富，地點離路面電車很近，也離櫻町巴士站很近，搭巴士去熊本機場很方便

Cons:

廁所有異味，有尿騷味，感覺是上一位住客遺留的味道，很不舒服

2026-04-13 • via Nuitee
C
CHUN YEN • solo_traveller • tw
10
2026-04-13 • via Nuitee