Sotetsu Grand Fresa Kumamoto

Hotels
•
Sotetsu Grand Fresa
8.9 (2297 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , JP
+81 96-353-0203

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2297 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
S
Shelly • solo_traveller • tw
9
Pros:

Clean and enough space
Complete equipment

Cons:

The supplies were not replenished after they were all taken.

2026-09-18 • via Nuitee
N
NORIHIRO • solo_traveller • jp
7
2026-09-17 • via Nuitee
Y
YiPing • extended_group • tw
10
Pros:

地點超方便，旁邊就是熱鬧逛街區

Cons:

無

2026-09-16 • via Nuitee
S
Shigeru • couple • jp
7
満足出来きたと思います。
Pros:

広くて良かったです。

Cons:

エヤコンの操作が分からず、スタッフの方に対応頂きました。
連泊時、部屋の掃除はやって頂けると思っていましたが、部屋の掃除は基本はしないと聞き驚きました。2泊目から掃除の札を出し掃除をして頂きました。旅行は時間的に余裕が無いことが多いと思いますので、札が掛かってない場合は掃除して頂けたらありがたいと思います。

2026-09-15 • via Nuitee
Y
YA FANG • family_with_children • tw
7
2026-09-14 • via Nuitee
M
MASAAKI • solo_traveller • jp
8
Pros:

清潔で綺麗

2026-09-14 • via Nuitee
Y
YA FANG • family_with_children • tw
8
2026-09-14 • via Nuitee
N
Nadir Amaioua • solo_traveller • ca
10
2026-09-13 • via Nuitee
N
Nadir Amaioua • solo_traveller • ca
10
Pros:

Great location and the staff were amazing!

2026-09-13 • via Nuitee
W
WENCHI • extended_group • tw
10
有機會去一定會再選這間！
Pros:

乾淨整潔 員工服務態度超級好 地點離巴士總站 商店街都很近！

Cons:

3人房的空間很大 夠放3個大行李箱 唯一缺點是沙發床偏小，適合小個子女生或小孩子睡！！

2026-09-12 • via Nuitee
E
Eiji • solo_traveller • jp
8
2026-09-10 • via Nuitee
Y
YU HUNG • solo_traveller • tw
9
2026-09-10 • via Nuitee
小野 • solo_traveller • jp
10
Pros:

価格は安かったです。部屋は広くて快適でした。
アメニティも部屋近くにありよかっった

Cons:

窓の外の景色があまりよくなかった

2026-09-10 • via Nuitee
T
toshi • solo_traveller • jp
8
2026-09-09 • via Nuitee
Y
YI CHEN • solo_traveller • tw
10
2026-09-08 • via Nuitee
N
namie • family_with_children • jp
8
2026-09-07 • via Nuitee
龍一 • extended_group • jp
8
2026-09-07 • via Nuitee
H
hiromi • solo_traveller • jp
8
2026-09-05 • via Nuitee
M
Masato • solo_traveller • jp
7
2026-09-04 • via Nuitee
F
Fang Wen • couple • tw
10
預訂雙床房剛好又住到最邊間，房間非常大非常舒服！工作人員也很親切，住宿體驗非常好
Pros:

房間乾淨整齊工作人員非常親切

2026-09-01 • via Nuitee