Sotetsu Grand Fresa Kumamoto

Hotels
•
Sotetsu Grand Fresa
8.9 (1948 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1948 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
S
Sandiforth • family_with_children • au
8
2026-02-13 • via Nuitee
K
KAI YU • family_with_children • tw
9
Pros:

二大二小入住連通房 非常寬敞舒適

Cons:

服務人員不清楚寄送行李如何進行 雖然很盡力想幫忙我們 但可能專業度要再加強

2026-02-12 • via Nuitee
M
macaron • family_with_children • jp
9
2026-02-11 • via Nuitee
S
shu ling • solo_traveller • tw
9
2026-02-11 • via Nuitee
C
CHIN-TZU • extended_group • tw
10
2026-02-11 • via Nuitee
C
Connor • extended_group • au
9
2026-02-10 • via Nuitee
J
Joowon • solo_traveller • kr
10
Pros:

위치도 좋고 정말 방도 넓고
직원분들도 너무 친절합니다.
일본에서 호텔만 20군데 넘게 다녔는데 처음 리뷰써요
정말 좋아요 가성비도 최고

2026-02-10 • via Nuitee
P
PAICHUAN • family_with_children • tw
10
2026-02-09 • via Nuitee
何 • family_with_children • tw
10
2026-02-08 • via Nuitee
H
HsiuHsin • family_with_children • tw
10
去電車站和熊本城走路都方便到達，房間隔音好，櫃檯人員服務也好。樓下小7冰咖啡也好喝。
Pros:

CP值高，鬧中取靜，位置好

Cons:

沒有。

2026-02-08 • via Nuitee
Y
YIPIN • family_with_children • tw
10
2026-02-08 • via Nuitee
鈴雅 • family_with_children • tw
9
2026-01-31 • via Nuitee
L
Lauren • family_with_children • tw
10
2026-01-31 • via Nuitee
S
sung • family_with_children • kr
9
2026-01-31 • via Nuitee
魚住 • couple • jp
9
ちっとだけがっかり有り
Cons:

カァフェラテ等に少しでしたが、甘味が入っていたこと。モーニング8時ちっと前に行ったのですが、サラダとヨーグルトを取ってからパンを食べようとしたらマーブルパンなどなくロールパンのみでがっかりでした。最後までもっとパンの種類

2026-01-31 • via Nuitee
R
RIKAKO • family_with_children • jp
9
2026-01-30 • via Nuitee
H
Hyeyun • couple • kr
10
추천합니다
Pros:

위치도 좋고 가격도좋았습니다
모두 친절하세오ꯁ.̮ꯁ

Cons:

딱히없어요

2026-01-30 • via Nuitee
A
ANG • solo_traveller • cn
9
2026-01-29 • via Nuitee
L
Leon • family_with_children • jp
10
2026-01-29 • via Nuitee
N
Naoko • extended_group • jp
8
連泊利用、駅近でリピートしたいです！
Pros:

朝食が充実していて、部屋もきれい。

Cons:

夜間のドンドンという音が気になりました。

2026-01-28 • via Nuitee