Sotetsu Grand Fresa Kumamoto

Hotels
•
Sotetsu Grand Fresa
8.9 (2297 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , JP
+81 96-353-0203

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2297 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
K
Kazuto • solo_traveller • jp
10
2026-10-24 • via Nuitee
深江 • couple • jp
9
とてもお得に泊まれました
Pros:

快適に過ごせました
ベットの硬さも良かった、枕が柔らかくて硬めが良かったです

Cons:

なし

2026-10-22 • via Nuitee
K
Kousei • family_with_children • jp
9
Pros:

部屋も広く快適でした。

Cons:

朝食ブュッフェ品数が少なく感じました。
でもとても美味しく頂けました。

2026-10-20 • via Nuitee
H
Hiroki • family_with_children • jp
10
旅先の良い基点となりました。
Pros:

アテンド、スタッフの方たちが、親切丁寧でした。

Cons:

特にありません。

2026-10-20 • via Nuitee
A
Akihiro • family_with_children • jp
7
2026-10-18 • via Nuitee
J
JUNICHIRO • solo_traveller • jp
8
総合的に良かったと思う
Pros:

朝食の種類が豊富。
朝食会場のスタッフの対応が良かった。

2026-10-17 • via Nuitee
M
MINAMI • family_with_children • jp
8
まぁ総じてよかった。
Pros:

立地
施設の綺麗さ

Cons:

エアコンなのかややカビ臭い匂いがした。
空気清浄機で気にならない程度にはなった。

2026-10-14 • via Nuitee
L
Liesbeth • couple • nl
8
Goed
Pros:

Fijne kamer, niet te klein. Goede locatie in het centrum.

Cons:

Temperatuur in de kamer kon minimaal op 22 graden en de dekens waren erg dik. Het was ‘s nachts te warm.

2026-10-12 • via Nuitee
Y
YI CHING • family_with_children • tw
10
2026-10-11 • via Nuitee
Y
Yamei • extended_group • tw
8
2026-10-10 • via Nuitee
K
kazufumi • solo_traveller • jp
9
2026-10-10 • via Nuitee
C
chi-feng • extended_group • tw
10
2026-10-09 • via Nuitee
T
Tomas Bina • solo_traveller • cz
9
Cons:

The hotel is not where the map shows it!

2026-10-09 • via Nuitee
K
Kyung Seo • couple • kr
9
2026-10-09 • via Nuitee
K
Kuan Chou • solo_traveller • tw
10
2026-10-09 • via Nuitee
P
Polapat • family_with_children • th
9
2026-10-08 • via Nuitee
M
Misae • solo_traveller • jp
8
夏休み、お盆期間だったので高かった！
Pros:

フロントの方がすぐにタクシーを呼んでくれて、案内してくれた。

Cons:

着物に着替える時があるので、頭から爪先まで映る鏡だったらいいと思った。
利用した日はたまたま、着物を着なかったので部屋の鏡のことは覚えてませんが、後ろに下がれば全身映る鏡であれば170センチくらいなくても大丈夫です。
少数派意見だと思いますが。
ウエルカムドリンクが一人1杯でもあれば嬉しかったです。

2026-10-07 • via Nuitee
S
Shelly • solo_traveller • tw
9
Pros:

Clean and enough space
Complete equipment

Cons:

The supplies were not replenished after they were all taken.

2026-09-18 • via Nuitee
N
NORIHIRO • solo_traveller • jp
7
2026-09-17 • via Nuitee
Y
YiPing • extended_group • tw
10
Pros:

地點超方便，旁邊就是熱鬧逛街區

Cons:

無

2026-09-16 • via Nuitee