Sotetsu Grand Fresa Kumamoto

Hotels
Sotetsu Grand Fresa
8.9 (2111 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2111 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
C
CHIA-HSIANG couple tw
10
2026-05-09 via Nuitee
S
Su Hua family_with_children tw
9
性價比很高,飯店提供的停車場是塔式的也是要付費
Pros:

房間很乾淨,床很好睡。

Cons:

沒有

2026-05-09 via Nuitee
G
Guanhua solo_traveller tw
10
2026-05-08 via Nuitee
D
Denise extended_group au
10
Nice big rooms
Pros:

The rooms at this hotel were more spacious than other Japanese hotels and it was in a great location, very convenient to shops and restaurants. The parking was close and easy to find, even though not at the hotel.

Cons:

Everything was good

2026-05-08 via Nuitee
O
o family_with_children jp
10
よかった
Pros:

綺麗。スタッフの方も丁寧に接してくれた

Cons:

喫煙所が途中階にあってほしい

2026-05-06 via Nuitee
A
Atsuko family_with_children jp
10
2026-05-06 via Nuitee
Y
YUN CHEN family_with_children tw
10
Pros:

地點很好.走出來就可以逛超方便.停車也很方便附近都有得停.
房間乾淨.ㄧ樓有洗衣服機

Cons:

沒有飲水機.

2026-05-06 via Nuitee
隆一 extended_group jp
8
2026-05-05 via Nuitee
S
SUNGYOON solo_traveller kr
10
2026-05-05 via Nuitee
S
shin family_with_children jp
10
2026-05-05 via Nuitee
喜生 couple jp
10
2026-05-05 via Nuitee
S
sakoda solo_traveller jp
9
2026-05-03 via Nuitee
T
TZU WEI family_with_children tw
10
CP值高 交通方便 房間夠大 旁邊又有唐吉軻德
Pros:

房間很大 交誼廳超讚

Cons:

沒有

2026-05-03 via Nuitee
Y
yuuki solo_traveller jp
8
いいね
Pros:

朝食にて『熊本ラーメン』があるのに驚きました。味も良かったです♪

2026-05-02 via Nuitee
L
Laura couple ch
9
Emplacement idéal. Personnel agréable. Chambre confortable.
Pros:

Chambre propre et confortable. Calme. Le personnel est très agréable et serviable. Propose plusieurs services. Il y a à disposition des machines à laver le linge, des parapluies et encore d’autres services. Propose des rabais de parking à proximité.

Cons:

/

2026-05-01 via Nuitee
C
Chun-I extended_group tw
8
2026-05-01 via Nuitee
S
Syed couple jp
10
2026-05-01 via Nuitee
M
morgese solo_traveller us
10
Clean and well located
Pros:

Very good location very close to many restaurants and night life if you’re looking for that as well as all that being located in a covered shopping arcade and a convenience store on the block and parking garage a block away!

Cons:

Not any negative about the property

2026-04-29 via Nuitee
N
Nakashima solo_traveller jp
9
2026-04-28 via Nuitee
L
Lea couple de
8
2026-04-27 via Nuitee