The Hoxton, Shepherds Bush

Hotels
9.2 (4797 reviews)
65 Shepherd's Bush Green , London , gb

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Room size too small
Inconsistent housekeeping

Categories

Cleanliness
8.39
Housekeeping issues noted in reviews with complaints about room cleaning not being done.
Service
9.86
Positive comments about helpful and friendly staff, particularly recognizing Helena for her assistance.
Location
10
Great location near transport and shopping, highlighted as a major pro.
Room Quality
7.9
Smaller rooms noted as a con, especially for families.
Amenities
9.35
Basic amenities provided, but suggestions for improvements noted in reviews.
Value for Money
9.38
Mixed sentiments; some overcharging complaints but location and service balance value.
Food and Beverage
8.84
À la carte breakfast appreciated, but lack of buffet may not suit everyone.
Overall Experience
9.89
Overall positive experiences noted, despite some significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:21

Property Description

Chic 4-Star Accommodation in London

Modern Amenities: The Hoxton, Shepherds Bush offers air-conditioned rooms with a range of convenient amenities including a flat-screen TV, minibar, and free WiFi.

Delicious Dining Options: Guests can enjoy a variety of breakfast choices each morning, from continental to American and vegetarian options.

Multilingual Assistance: With staff fluent in German, English, Spanish, and French, the 24-hour front desk ensures a warm welcome and seamless service for a memorable stay.

Book your stay at The Hoxton, Shepherds Bush for a stylish and comfortable experience in the heart of London!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.2
Based on 4797 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 7.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 8.84
Overall Experience: 9.89
C
Carolin • couple • de
8
2026-05-16 • via Nuitee
S
Sophie • couple • gb
10
2026-05-16 • via Nuitee
B
Belinda • couple • gb
9
2026-05-15 • via Nuitee
S
Susan • solo_traveller • ie
10
2026-05-14 • via Nuitee
P
Petra • solo_traveller • de
10
2026-05-14 • via Nuitee
A
Amanda • solo_traveller • au
10
Beautiful rooms but pretty pricey
Pros:

I upgraded to a room with a desk and have no regrets. The room was modern, bright and warm. The bathroom was big and the bed was extremely comfortable.

Cons:

The location was a bit sketchy at night, and the rooms were very expensive. The park across the road was a bit dodgy too.

2026-05-14 • via Nuitee
A
Alan • solo_traveller • gb
10
Pros:

The location was excellent and the cafe/bar facilities particularly useful for meeting friends and family.

Cons:

The bedroom was a little small but well organised and well equipped. It was fine for a 2 night stay

2026-05-13 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-05-13 • via Nuitee
S
Simon • couple • gb
8
Great stay, small double bed. For a hotel of its stature the Hoxton should have at least a king bed as a double
Pros:

Great decor, bar, food and friendly staff

Cons:

Tiny double bed

2026-05-13 • via Nuitee
E
Emily • couple • gb
10
2026-05-13 • via Nuitee
P
Pacher • couple • at
8
2026-05-13 • via Nuitee
R
RONG • couple • fr
10
2026-05-12 • via Nuitee
E
Errol • couple • gb
10
2026-05-11 • via Nuitee
N
Noemi • couple • it
8
Esperienza interessante da ripete se torneremo a Londra
Pros:

Design moderno e accogliente, camera silenziosa

Cons:

Eccessivo orientamento alla sostenibilità

2026-05-10 • via Nuitee
R
Rory • solo_traveller • fr
9
A great place to stay in Shepherds Bush.
Pros:

Very nicely designed lobby and bar and restaurant. The staff were very friendly. The room was very clean and the bed was very comfy. A well priced and good breakfast selection. Overall is was very good for the price.

Cons:

The room was on the small side.

2026-05-10 • via Nuitee
S
Smoddy • solo_traveller • gb
10
Fantastic!
Pros:

Supremely comfortable, friendly and spot on!

2026-05-10 • via Nuitee
A
Annie • solo_traveller • gb
9
2026-05-09 • via Nuitee
A
Adisti • solo_traveller • gb
9
2026-05-09 • via Nuitee
A
Aleksandra • couple • es
9
2026-05-09 • via Nuitee
G
Guide34002519756 • Couples • Bath, Somerset, England
10
Enjoyed Our Stay
Pros:

Really enjoyed my stay at The Hoxton Shepherd’s Bush. I stayed with my wife while she was on a business trip, and we stayed on the 7th floor with such a nice view.

The staff were all so friendly and welcoming. Big shout out to Kevin and Malika on the night shift — they were both amazing and really helpful.

We had a noisy neighbour one night, but the staff and security dealt with it quickly and professionally, which we really appreciated.

Would definitely stay here again!

2026-05-08 • via Tripadvisor