Hotel Grand One Plaza

Hotels
8.8 (449 reviews)
8269 Calle Emiliano Zapata zona centro, AV Revolución , Tijuana , mx

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Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good breakfast
Cons:
Dirty towels
Rude staff
Noise disruptions

Categories

Cleanliness
7.94
Mixed feedback with reports of dirty rooms.
Service
8.91
Staff received positive remarks overall, except for a few instances.
Location
9.45
Excellent location, convenient access to nearby attractions.
Room Quality
8.4
Generally spacious and comfortable but noted issues with cleanliness.
Amenities
8.93
Good amenities, though some items like towels and AC need maintenance.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
8.94
Breakfast was highly rated.
Overall Experience
8.91
Overall good experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:00

Property Description

Luxurious Shared Amenities
Hotel Grand One Plaza offers a shared lounge, terrace, and a restaurant with a bar, providing the perfect setting for relaxation and socializing.

Convenient Services
Guests can enjoy room service, a 24-hour front desk, and tour organization, ensuring a seamless and enjoyable stay at the hotel.

Comfortable Accommodations
Each room at Hotel Grand One Plaza is equipped with a desk, flat-screen TV, and a private bathroom, offering a comfortable and convenient space for guests to unwind.

Experience the perfect blend of luxury and convenience at Hotel Grand One Plaza. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 449 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
P
Priyanca • solo_traveller • us
3
Horrible y sucio Hotel no lo recomiendo
Pros:

Lo unico bueno de la habitacion son los canales de television, nada mas

Cons:

El hotel es muy sucio los baños son horribles el olor a orines es terrible. únicamente dan dos toallas para el baño . las sabanas y las almohadas llenas de cabellos , Lo unico bueno es la ubicacion , el personal no es nada amable yo llegue 20 minutos antes de la hora especificada y cobran 20 dlls adicionales, No me gusto no lo recomiendo y me parece muy costoso para las habitaciones tan sucias

2026-02-14 • via Nuitee
Y
Yesenia • solo_traveller • us
8
2026-02-08 • via Nuitee
A
Arnulfo • couple • us
9
2026-01-18 • via Nuitee
L
Lee • couple • us
10
Beautiful
Pros:

I have stayed here several times. It is excellent

2026-01-16 • via Nuitee
J
Joel • couple • us
10
2026-01-16 • via Nuitee
M
Maria • family_with_children • us
10
2026-01-14 • via Nuitee
F
FABERZANI • family_with_children • us
5
Pros:

Faltaban toallas en la habitacion, se las pedi al tarado del front desk 5 veces(cinco), hadta que a la 6ta vez las trajeron al rato. No habia control de la television tampoco......nunca llegó.
Generalme te el problema no es el lugar, el problema son los idiotas que trabajan.

Cons:

El personal. Inutiles totales!!

2026-01-13 • via Nuitee
N
Nelly • solo_traveller • us
5
2026-01-13 • via Nuitee
R
Ramon • couple • us
6
Pros:

Location

Cons:

No windows.

2026-01-12 • via Nuitee
C
Cesar • extended_group • us
9
2026-01-03 • via Nuitee
G
Gerard • family_with_children • us
1
Pros:

It was a Saturday and they played music up on the top floor all the way till 8:00 in the morning I could not sleep the music was blasting and shook the whole room I was in room 207 it was a horrible experience I did not sleep the whole night beware they play music till 8:00 in the morning very dissatisfied

Cons:

The facility is clean and the people were nice

2025-12-29 • via Nuitee
E
Elmer • family_with_children • us
10
2025-12-25 • via Nuitee
C
Cesar • family_with_children • us
9
2025-12-16 • via Nuitee
J
Jose • family_with_children • us
10
2025-12-15 • via Nuitee
A
Alex • extended_group • us
10
Am staying again very soon
Pros:

Great location, clean, staff very friendly

Cons:

Nothing

2025-12-07 • via Nuitee
L
Laura • family_with_children • us
6
Pros:

Unication

Cons:

Towels look dirty.

2025-12-03 • via Nuitee
N
Naomi • extended_group • us
1
Cons:

Staff was very rude.

2025-11-28 • via Nuitee
J
juan • solo_traveller • us
10
Pros:

Good

Cons:

Na

2025-11-25 • via Nuitee
P
Patrick • solo_traveller • us
10
2025-11-24 • via Nuitee
M
Marcelo • extended_group • br
8
2025-11-06 • via Nuitee