The Sebel Twin Towns Coolangatta

Hotels
Mantra
9.4 (163 reviews)
Corner of Griffith and Stuart Street, Tweed Heads, New South Wales, 2485 , Tweed Heads , AU

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Steam room
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean rooms
Central location
Cons:
Poor communication regarding lost items
Some service inconsistencies

Categories

Cleanliness
9.44
Rooms were described as immaculate and clean.
Service
8.91
Some reviews mentioned friendly staff, but others indicated a lack of warmth and responsiveness.
Location
9.85
Centrally located, with easy access to dining options.
Room Quality
9.4
Rooms were modern and featured a kitchenette with a large balcony.
Amenities
8.93
Facilities were to a high standard, though some service issues were noted.
Value for Money
8.89
Buffet breakfast was considered a good value, but extra charges for early departure were mentioned.
Food and Beverage
9.94
Buffet breakfast was consistently praised, with plenty of variety.
Overall Experience
9.81
Most guests enjoyed their stay and appreciated the overall quality of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:21

Property Description

Discover the perfect blend of relaxation and recreation at The Sebel Twin Towns Coolangatta.

Unmatched Amenities
Dive into ultimate leisure with our outdoor and indoor pools, or unwind in the soothing steam room. Enjoy modern conveniences including complimentary Wi-Fi, concierge services, and a banquet hall for all your event needs.

Dining Delights
Savor delectable dishes at Signatures, where buffet breakfasts are served daily from 6:30 AM to 10:30 AM to kickstart your day right.

Comfort Meets Convenience
Each of our 120 guestrooms features private balconies, microwaves, and LCD televisions, ensuring a cozy atmosphere. With essential amenities like a 24-hour front desk, dry cleaning services, and on-site free parking, we cater to your every need.

Book your unforgettable stay now at The Sebel Twin Towns Coolangatta!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 163 reviews
Cleanliness: 9.44
Service: 8.91
Location: 9.85
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.94
Overall Experience: 9.81
C
Curious11072490466 Couples gb
10
Lovely apartment. .. difficult to get in touch with the sebel ☹️
Pros:

Had a lovely stay , we booked a king-size suite ,it was like a little apartment had separate bedroom and it also had a kitchenette, large balcony my only bug bear was the balcony only got sun early morning 6/7:am so was no it really any good to me as I love the sun ...had buffet breakfast which was superb had hot food, fruits, cereals etc very good value
Staff were very friendly and helpful..which brings into my next thing on arriving home to London I realised I left all my swimwear at the apartment (at least 5 swimsuits)some new ..I tried contacting the sebel via Facebook, messages, even booking .com contacted them for me and said they spoke to housekeeper who was supposed to contact me ...never heard a word really disappointed thought they would at least have said they weren't there ...even had someone willing to pick them for me ☹️

2025-11-06 via Tripadvisor
S
Sharon Louise
8
Pros:

Great location. Room very spacious. Friendly breakfast great

2025-10-07 via Nuitee
M
Melanie family
10
Pros:

We really enjoyed staying at the Sebel, we had fabulous views, easy walking distance to the beach and shops and a really nice buffet breakfast.

2025-10-06 via Nuitee
C
Christine partner
10
Pros:

The breakfast buffet was the best breakfast buffet we have been to

2025-10-03 via Nuitee
D
David Alexander partner
10
Pros:

Excellent location. Can watch whales from our balcony!

2025-10-02 via Nuitee
D
Debbie
8
Pros:

Thoroughly recommend the buffet breakfast.Food tasty and a good variety. Staff friendly and food always plentiful.

2025-09-28 via Nuitee
X
Xolani
6
Pros:

Breakfast was great, room is exceptional great. As I was travelling for work, the area around is quite noisy and I could not rest well.

2025-09-26 via Nuitee
H
Helmut partner
10
Pros:

From Check In to Check Out and everything in between it was great and the buffet brekkie was a highlight

2025-09-24 via Nuitee
C
Chelsea family
8
Pros:

Spotless room, great breakfast.
I emailed needing to change the dates of our stay on 1/9/25, no one responded. When we got to the hotel and I explained we needed to leave a day early I was told the extra night couldn't be refunded because I hadn’t told them before the 10/9/25. I was able to produce the email but the lady stated said it hadn’t been received. So,I would advise not to pay in advance.

2025-09-21 via Nuitee
S
Sheriden
8
A night at Sebel Twin Towers
Pros:

Very impressed with my room. Immaculately clean, modern and everything I needed.
I checked in around 3pm and although the check in was professional, there was no warmth or particular friendliness.
My friends came to see around 6.15pm. Approached the front desk and asked same person who checked me in “could we ask your help”. The staff member said “no, go over there”, pointing to another desk. Disappointing.
Breakfast was excellent, staff friendly and helpful.
Checkout was good. Friendly staff member and I actually commented to her that it was nice to have a friendly face on leaving.
I would recommend the hotel for location, rooms and facilities

2025-09-16 via Nuitee
R
Rhonda
10
Grat place
Pros:

The unit was amazing clean the view was great breakfast including was good
Be back next year for sure
Highly recommended

2025-09-12 via Nuitee
B
Bill
10
Pros:

Great Breakfast

2025-09-07 via Nuitee
B
Brenda friends
10
Pros:

Fabulous buffet breakfast. Comfy bed.

2025-09-04 via Nuitee
O
Om
10
Pros:

GR8

2025-09-03 via Nuitee
M
Merlene family
10
Pros:

No negatives. Facilities to a high standard. Room facilities and bedding very comfortable. Room spotless.

2025-09-02 via Nuitee
J
Jay
10
Pros:

Nice and clean hotel. Very central location. Easy parking

2025-08-28 via Nuitee
J
Joseph family
10
Pros:

Walking distance to everything, so many dining options to choose from. Room was good size, we were on level 5 and had a great view over the ocean. Staff were helpful and friendly and the buffet breakfast was on point. We will be back.

2025-08-27 via Nuitee
A
anthony partner
8
Pros:

b/fast

2025-08-25 via Nuitee
W
Wayne
10
Pros:

Relaxing

2025-08-23 via Nuitee
J
Jackie
10
Pros:

We love coming to stay here and always love the buffet breakfast in the mornings. Comfortable and quiet and close to everything.

2025-08-16 via Nuitee