Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues in bathrooms
Thin mattresses
Limited storage space

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, specifically with unclean bathrooms.
Service
9.35
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.39
The hotel is conveniently located near public transport and attractions.
Room Quality
8.84
Rooms are spacious and comfortable, though some bedding issues were raised.
Amenities
8.37
Amenities are adequate but could use improvements in laundry facilities.
Value for Money
8.83
Generally perceived as good value, especially given the location and comfort.
Food and Beverage
9.28
Not specifically mentioned; expected standard for a hotel of this tier.
Overall Experience
9.25
Overall positive experiences from guests, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:04

Property Description

Luxurious Accommodation in the Heart of Kyoto

Prime Location: Situated just steps away from Kyoto's top attractions, including Nijo Castle and Gion Shijo Station.

Modern Amenities: Enjoy the convenience of free WiFi, a kitchenette, flat-screen TV, and air-conditioned units with private bathrooms.

Family-Friendly: Spacious family rooms available, some with terraces or balconies for a relaxing stay.

Experience the best of Kyoto at ORI Rokkaku. Book your stay now and create unforgettable memories in this beautiful city.

Important information:

Housekeeping service is offered every 3 days.

All rooms feature Valpas smart bed legs, ensuring a safe and bedbug-free stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1294 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.28
Overall Experience: 9.25
Y
Yasushi • extended_group • jp
7
冷蔵庫が使えなかった
Pros:

部屋のベットやキッチンは良かった

Cons:

冷蔵庫が壊れていて冷えない
スタッフが交換してもやはりダメ
スタッフルームの動いている冷蔵庫を最後は持ってきてくれたが、すでに滞在が半分以上終わっている

2026-07-18 • via Nuitee
C
Cristina Lucía • solo_traveller • es
8
2026-07-17 • via Nuitee
L
Lirong • family_with_children • gb
10
excellent
Pros:

everything! specially the toilet roll, soft and thick

Cons:

no knife in the kitchen so we can not cook

2026-07-16 • via Nuitee
B
Benny • family_with_children • il
8
תמורה מלאה לכסף
Pros:

מקום נהדר מיטות קומותיים מזרנים מעט דקים אבל יחסית לקיוטו סבבה

Cons:

מזרנים טיפה דקים לא מתאימים לכל אחד

2026-07-14 • via Nuitee
C
Christine • family_with_children • us
4
Smelly, sticky, dirty and rude.
Cons:

The thin, uncomfortable futon bed stank of body odor and made me itchy. I had to beg for two days to multiple staff to address the issue.

2026-07-14 • via Nuitee
Y
YonFal • solo_traveller • es
10
Pros:

Las literas

Cons:

Todo fenomenal

2026-07-13 • via Nuitee
A
Alice • solo_traveller • it
10
2026-07-11 • via Nuitee
N
Nicole • solo_traveller • au
5
Pros:

Lovely modern clean room and amenities and easy location
Staff were brilliant, including cleaning staff who helped me clean up.

Cons:

Zero ventilation, room smelt awful and i couldn't get fresh air.

2026-07-09 • via Nuitee
J
Jennifer • family_with_children • fr
9
Super
Pros:

Bonne situation geographique. Pres des arrets de bus, commerce et restaurants. Bien equipes.

Cons:

Les lits etaient un peu durs

2026-07-08 • via Nuitee
T
Tiu • family_with_children • us
9
2026-07-06 • via Nuitee
현 • extended_group • kr
10
Pros:

Overally recommended

Cons:

None

2026-07-05 • via Nuitee
V
Vitalina • solo_traveller • ua
10
2026-07-04 • via Nuitee
V
Vanessa • couple • au
9
Comfortable and relaxed stay in a great location.
Pros:

We stayed in a one bedroom apartment that had two beds in the bedroom and a tatami mat and futon in the living/kitchen/dining area. The apartment had a great layout with a spacious, warm bathroom, excellent shower, and separate toilet. There was a small,well equipped kitchenette and an outdoor terrace that captured the afternoon sun. Beds were comfortable. Appreciated the English labeling on the light switches. Online checkin was easy and we appreciated being able to access the room 1 hour earlier than the regular checkin time. Staff were friendly and helpful. Location is great (we stayed in this area in 2024). It’s quiet and off the main road. Easy bus access from Kyoto station (#9) and a short 2 minute walk to hotel. Easy access by bus or train to other parts of Kyoto.

Cons:

A couple of small things. There were no towel rails or hooks in the bathroom to hang wet towels. It was great to have a washing machine in the room but it was not a dryer too, so a clothes rack that you could set up in the (warm) shower area or on the terrace in the sun would also be really helpful to dry clothes.

2026-07-03 • via Nuitee
R
Rodrigo • solo_traveller • es
8
Pros:

La habitación en general bastante bien y la ubicación bastante cerca de las calles principales.

Cons:

La secadora de la lavandería funcionó bastante mal.

2026-07-02 • via Nuitee
Y
YU LUN • extended_group • tw
8
2026-07-01 • via Nuitee
R
Robert • solo_traveller • ca
7
2026-07-01 • via Nuitee
B
bcorboz • couple • ch
8
magnifique !
Pros:

Situation parfaite. Décoration stylée, espace fonctionnel, lits extrêmement confortable.
Cuisinette bien aménagée. Salle de bain très bien conçue.
Rue et quartier très calme. Correspond parfaitement à ce que nous espérions.

Cons:

2 petits défauts : Frigo un peu bruyant, et insonorisation des portes de chambres malheureusement insuffisante pour nous mettre totalement à l'abri de certains voisins d'étage qui se sont révélés extrêmement bruyants, sans aucun respect ni éducation.

2026-07-01 • via Nuitee
P
Przemysław • extended_group • pl
8
Miejsce godne polecenia
Pros:

Obsługa i miejsce samo w sobie

Cons:

Cienkie materace - niewygodne się spało

2026-06-27 • via Nuitee
S
Saya • family_with_children • au
10
2026-06-26 • via Nuitee
F
Frank • extended_group • es
10
Estancia perfecta y muy tranquila!
Pros:

Estaba muy cerca de la calle comercial, se podía ir caminando

2026-06-25 • via Nuitee