Holiday Inn Express & Suites Ontario - Chino Hills by IHG

Hotels
•
Holiday Inn Express
8.8 (539 reviews)
15851 Pomona Rincon Rd , Chino Hills , US
+1 909-497-7900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Spacious rooms
Cons:
Temperamental coffee machine
Uncomfortable mattresses
Loud shower drain

Categories

Cleanliness
8.2
The property was generally clean but some feedback on specific issues.
Service
9.7
Staff members were consistently described as friendly and helpful.
Location
9.2
Great location with easy access to cafes, restaurants, and public transport.
Room Quality
8.7
Rooms were spacious and comfortable with minor complaints on mattress quality.
Amenities
8.7
Amenities were highlighted as adequate, although some items like coffee machines were mentioned negatively.
Value for Money
8.7
Value was repeatedly noted as good, especially for locations and services offered.
Food and Beverage
8.2
Breakfast offerings were well-received, but general complaints about coffee quality were noted.
Overall Experience
9
Overall, guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 15:20

Property Description

Convenient Location
Holiday Inn Express - Chino Hills, an IHG Hotel, is strategically located near major attractions such as Anaheim Convention Center and Knotts Berry Farm, making it an ideal choice for travelers wanting to explore the area.

Comfortable Accommodation
With 2-star accommodations, guests can expect a comfortable stay at Holiday Inn Express. The property is also close to Azusa Pacific University and Auto Club Speedway, catering to various interests and needs.

Easy Access
Situated just 16 km from LA/Ontario International Airport, guests can easily reach the hotel, ensuring a hassle-free journey to start their stay at Holiday Inn Express - Chino Hills.

Book your stay now and experience the convenience and comfort of our hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 539 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
B
Ben • family_with_children • us
7
2026-10-21 • via Nuitee
M
M. Azhar • couple • us
9
2026-10-20 • via Nuitee
M
M. Azhar • couple • us
9
2026-10-20 • via Nuitee
T
Tia • family_with_children • us
5
Good for short stay, nice location and staff were nice
Pros:

Location was great…. Lots of shops and restaurants nearby

Cons:

Third floor above us was stomping on the ground really loud all day and it would start from 6am in the morning all the way into the afternoon. They either have a Child or the sound proof is really bad.

2026-10-14 • via Nuitee
H
Hedspeth • family_with_children • us
9
Excellent stay! We will return to this Holiday Inn Express on future visits!
Pros:

The included breakfest buffet was excellent and well stocked. Staff friendly. Hotel close to shopping and restaraunts with-in walking distance. Fair pricing room rate.

Cons:

They said we could not bring food to the pool although their were no signs stating that it was probibited.
They have a speaker mounted at the top of the hotel that plays recordings of predatory bird sounds to probably scare away pigeons but it was a little too loud and I could hear it inside the bathroom.

2026-10-10 • via Nuitee
S
Shari Sarmiento • extended_group • mx
10
2026-10-09 • via Nuitee
A
Andrew • couple • us
8
Good.
Pros:

Good.

Cons:

None.

2026-10-07 • via Nuitee
M
Montiel • family_with_children • us
7
Pros:

Staff and property management was nice.

Cons:

Specially the bathroom was so dirty all the sink on top and all way down.
Some long hair on the cover mattress sheets, also on the little couch.
But other than that was so nice, I will say maybe cause that weekend was very busy.

2026-09-19 • via Nuitee
V
Veronica • couple • us
10
Recomendado
Pros:

Todo súper limpio, el desayuno muy rico el personal demasiado amable

2026-09-07 • via Nuitee
B
Brown • couple • us
9
2026-09-04 • via Nuitee
L
Linda • solo_traveller • us
10
2026-09-02 • via Nuitee
J
John • couple • us
10
2026-09-02 • via Nuitee
J
Jesse • couple • us
10
Pros:

Everything. Especially close for restaurants.

Cons:

I was very disappointed that you didn’t have yogurt for breakfast. Apparently you haven’t had that available for quite some time.

2026-08-31 • via Nuitee
T
Teresa • solo_traveller • mx
8
Pool muy be open during this hot days!
Pros:

Un lugar muy limpio y tranquilo, la ubicación está excelente, una zona muy bonita y limpia

Cons:

La alberca estaba cerrada, no pudimos utilizar las instalaciones

2026-08-31 • via Nuitee
L
Laterica • solo_traveller • us
10
2026-08-25 • via Nuitee
S
Samantha • solo_traveller • us
9
2026-08-25 • via Nuitee
R
rebecca • extended_group • us
8
lovely stay in a very clean place
Pros:

nice people and location

Cons:

the blinds were not functioning

2026-08-19 • via Nuitee
K
Keri • couple • us
10
Very pretty hotel and so cute!
Pros:

Terrific location and very nice staff! Friendly!

Cons:

Hotel was a bit understaffed, surprisingly. We went to eat our breakfast outside and patio was a mess after previous nights (more than one) activities and never got cleaned until I mentioned something to the front desk later that afternoon.
Also, our room did not get cleaned one of the days. Maybe I missed the window?

2026-08-15 • via Nuitee
M
Mahesh • family_with_children • us
10
Very Good
2026-08-09 • via Nuitee
M
Mahesh • family_with_children • us
10
Very good stay. Staff was good
Pros:

Good hotel

2026-08-09 • via Nuitee