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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Mobile app for room service
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Garage
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort and style at Milo Collection Hotel where our 5-star rooms offer modern amenities such as air conditioning, flat-screen TVs, and plush bedding for a relaxing stay.
Convenient Location
Located just steps away from the city centre and popular attractions like Biblioteca Palafoxiana, our hotel provides easy access to explore the vibrant city of Puebla without any hassle.
Exceptional Services
Enjoy a seamless experience with our express check-in/check-out, 24-hour front desk, and complimentary WiFi throughout the property. Let our friendly staff assist you in making your stay unforgettable.
Ready to experience luxury and convenience at Milo Collection Hotel? Book now for an unforgettable stay in Puebla!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Nos casamos en Puebla y decidimos hospedarnos en Milo, nos hicieron sentir muy acompañados para nuestra boda ofreciendonos servicios de masaje, vino en la habitación y unos drinks previos a la misa para ir más tranquilos!
Amamos el servicio.
El unico detalle es que el restaurante cierra muy temprano, 7 pm. Para antojos nocturnos debes recurrir a ubereats pero realmente no es terrible.
Amamos nuestra estancia en Milo.
La habitación
Ubicacion
Toallas apelmazadas y viejas
Habitación con olor a humedad
Wow ! La chambre était spacieuse (la hauteur des portes et fenêtres est impressionnante !) et confortable, le personnel très courtois et sympathique, et les espaces communs vraiment supers. Magnifique bâtiment d'époque. Tout est très propre. La terrasse sur le toit est à couper le souffle, et le déjeuner inclus complet ! (2 viennoiseries à partager, puis choix de fruits frais ou jus de fruit, puis choix plat d'oeufs, de chilaquiles ou pancakes, accompagné de café à volonté) Environ 8 min à pied du zocalo, parfait pour nous. On se sentait très en sécurité dans les rues à pied même le soir. Excellente qualité prix, j'y retournerais sans hésiter.
Seul bémol : la salle de bain n'a pas de mur jusqu'au plafond, donc on entend très bien tout ce qui s'y passe, il faut être à l'aise avec la personne avec qui on voyage !
La cama y su colchón estaban muy acabadas!
The location of the hotel is good the communial space is really nice. Our room was spacious with high ceilings and comfortable beds. The breakfast was basic, but tasty, and the views from the terrace were great!
It didn't seem like they correctly installed the pipes for our shower because there was a consistent sewer smell in the bathroom. We had to keep that door closed all the time to ensure it didn't permeate the entire room.
The hotel had a private event on the terrace the day we were leaving. We had booked an early bus out of Puebla and when we showed up at the beginning of the scheduled breakfast time, we were told they couldn't serve us for another 30 minutes. This was not communicated to us ahead of time. Luckily we were able to make it work, but advanced notice would have been nice.
The hotel was beautiful and the view from the rooftop breakfast room was fantastic.
Breakfast very good
all good
Es un hotel muy familiar, se respira un ambiente de intimidad y privacidad que nunca te dará todo aquel hotel de grandes cadenas.
Las habitaciones son confortables y amplias. El Hotel Milo es una elección ideal si buscas calma y a la vez cercanía con los atractivos culinarios, históricos y arquitectónicos del centro de Puebla.
Cualquier restaurante, o atracción se encuentran a solo minutos caminando.
Este hotel no cuenta con comedor para cena, solamente te queda la opción de UBER Eats.
Good location. our room was on the first floor and the closest to reception and yes the door and shades had to be shut at all times. Large rooms. Comfortable beds. Coffee in the morning. If we had a free breakfast I don't remember. There is coffee in the morning in the lobby and water and snack mix in the afternoon. Nice touch. No coffee making in the rooms.
the floors were dirty to the point that something was spilled and not cleaned well and one of our towels had a dirty handprint. the next day the room was much cleaner. did not like lobby music until 11pm
Todo. No le falta detalle. Su terraza tiene vistas espectaculares.
Lo único que añadiría es una nevera para poder guardar por ejemplo la comida del niño.
The hotel was beautiful and perfectly located. We walked everywhere. Rooftop restaurant was a bonus-- great views of the city and the volcano (in the morning). The breakfast staff was helpful, pleasant and professional. Breakfast was good - nice variety. Bed was comfy - bath products were good. Nice to have a sink in the room leaving the toilet area free. very nice to have the elevator to get to the second and third floors!! Especially after walking all day.
Towels have seen better days,
Las habitaciones la ubicación y la vista
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