Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff
Cons:
Noise from HVAC in room
Issues with check-in process

Categories

Cleanliness
10
The room was clean, and housekeeping was perfect.
Service
10
Staff were cordial, professional, and provided exceptional customer service.
Location
10
Perfect location for visiting the city and nightlife, very central.
Room Quality
10
Rooms were clean and quiet but some reported noise from the street.
Amenities
10
Amenities were good, but some guests expected more from a 5-star hotel.
Value for Money
10
Overall good value for the location and service.
Food and Beverage
10
Breakfast was enjoyable, but variety could be improved.
Overall Experience
10
Guest experiences were overwhelmingly positive, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:51

Property Description

Central Location in Madrid
Located in the heart of Madrid, UMusic Hotel Madrid offers a perfect blend of convenience and luxury. With air-conditioned rooms and a seasonal outdoor swimming pool, guests can enjoy a comfortable stay while being just steps away from the city's main attractions.

Amenities Galore
From free WiFi to a fitness centre, room service to a restaurant with a terrace, this hotel has it all. Whether guests want to unwind by the pool or stay productive in the business centre, UMusic Hotel Madrid caters to every need.

Multilingual Staff and Nearby Attractions
With a friendly staff fluent in multiple languages, including German, English, Spanish, and French, guests will feel right at home. Plus, the hotel's proximity to Plaza Mayor, Mercado San Miguel, and Puerta del Sol makes exploring the city a breeze.

Ready to experience the best of Madrid? Book your stay at UMusic Hotel Madrid now!

Important information:

Please note that there are certain areas of the hotel restricted to children under 16 years of age, we are talking about our "Nota Alta" Rooftop and Pool mainly, making sure that our guests are aware that minors cannot attend these spaces.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 4715 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
pinjia • solo_traveller • cn
10
Pros:

Good location. Great service

2026-05-23 • via Nuitee
I
Izadora • couple • br
10
2026-05-23 • via Nuitee
M
Michael • couple • us
8
We would come back
Pros:

Great food and service and especially the staff. Period.

Cons:

Signed up for cabaret, wonderful professional presentation. However, we ordered food with it and nothing ever came nor did we have any guidance. Not a big problem, just strange.

2026-05-22 • via Nuitee
A
avi • extended_group • il
10
2026-05-22 • via Nuitee
J
Jorge • extended_group • us
9
Hotel staff were helpful and the room was excerpt what we needed after long day out
Pros:

Good location

Cons:

A lot of Construction going on around

2026-05-21 • via Nuitee
J
Jetlir • couple • ch
10
2026-05-20 • via Nuitee
N
Nicolás • couple • cl
7
2026-05-19 • via Nuitee
N
Nabeel • solo_traveller • qa
10
2026-05-19 • via Nuitee
L
Lama • couple • il
10
2026-05-19 • via Nuitee
K
Kanaan • couple • sa
9
2026-05-17 • via Nuitee
R
rené • couple • nl
8
aangenaam!
Pros:

Locatie+ inrichting algemene gedeeltes

Cons:

Minder!: de kamer mn. de ligging van de badkamer/ toilet

2026-05-17 • via Nuitee
B
Bruno • couple • it
8
La posizione è la colazione merita il viaggio…
Pros:

La posizione perfetta!!!

Cons:

….

2026-05-17 • via Nuitee
S
Schöberl • couple • at
9
2026-05-16 • via Nuitee
E
ERIC • couple • fr
9
Très bon hôtel quand on peut se le permettre
Pros:

Excellent emplacement.
Chambre de luxe et confortable.
Literie excellente.

Cons:

Cher…

2026-05-15 • via Nuitee
M
Michael • couple • gb
9
Great place for a short break
Pros:

Great location and really good facilities

2026-05-13 • via Nuitee
M
Mary • extended_group • au
8
Great hotel in good location.
Pros:

Location. Staff. Bath. Theatre action. Breakfast.

Cons:

Hard marble floors in room with tricky steps to manaouver. Broken glass shards from previous guest.

2026-05-12 • via Nuitee
Y
Yvan • couple • ch
9
Hôtel central de qualité, très bien équipé avec piscine extérieure et bar rooftop.
Pros:

Hotel très bien situé à 20 minutes à pieds de tous les lieux touristiques au centre de Madrid. Le théatre situé à l'intérieur de l'hôtel nous a permis de voir un spectacle de cabaret sur place. Bar rooftop bien équipé et confortable. Piscine extérieur de bonne dimension et chaises longues en nombre suffisant. Personnel très aimable et efficace. Nous n'avons pas utilisé la salle de gym (nous faisions déjà 20'000 pas par jour !).

Cons:

Il n'y a pas de véritable restaurant, plutôt une offre limitée pour les repas, mais d'excellente qualité avec un bon rapport qualité-prix. Le petit déjeuner est limité et trop cher pour ce qu'il propose (EUR 30.- /pers.). Nous avons chaque fois pris notre petit déjeuner dans les tearoom ou café alentours (EUR 6-7.-/pers.). La propreté des chambres et de l'hôtel en général est perfectible. Pas assez de rangements dans les chambres, on ne peut pas vider ses valise. Pas vraiment un 5 étoiles, mais 4+

2026-05-12 • via Nuitee
H
Herve • couple • ch
8
Très bien
Pros:

Localisation, accueil, excellent concierge organisant les excursions parfaitement, piscine magnifique

Cons:

Dommage qu’il y ait cette erreur de double facturation qui m’a forcé à les recontacter, la note aurait été meilleure sans cet inconvénient. Le petit déjeuner pourrait être de qualité supérieure avec davantage de choix de viennoiseries

2026-05-11 • via Nuitee
J
Juan • couple • ar
10
Excelente todo! Cabe destacar la buena predisposición de las chicas de la recepción y la de un chico de nacionalidad chi
Pros:

Todo! La ubicación y la calidad del hotel

Cons:

Nada, lo único la cafetera de la habitación no andaba muy bien

2026-05-10 • via Nuitee
C
Chloe • couple • ie
10
2026-05-09 • via Nuitee