Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff
Cons:
Noise from HVAC in room
Issues with check-in process

Categories

Cleanliness
10
The room was clean, and housekeeping was perfect.
Service
10
Staff were cordial, professional, and provided exceptional customer service.
Location
10
Perfect location for visiting the city and nightlife, very central.
Room Quality
10
Rooms were clean and quiet but some reported noise from the street.
Amenities
10
Amenities were good, but some guests expected more from a 5-star hotel.
Value for Money
10
Overall good value for the location and service.
Food and Beverage
10
Breakfast was enjoyable, but variety could be improved.
Overall Experience
10
Guest experiences were overwhelmingly positive, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:51

Property Description

Central Location in Madrid
Located in the heart of Madrid, UMusic Hotel Madrid offers a perfect blend of convenience and luxury. With air-conditioned rooms and a seasonal outdoor swimming pool, guests can enjoy a comfortable stay while being just steps away from the city's main attractions.

Amenities Galore
From free WiFi to a fitness centre, room service to a restaurant with a terrace, this hotel has it all. Whether guests want to unwind by the pool or stay productive in the business centre, UMusic Hotel Madrid caters to every need.

Multilingual Staff and Nearby Attractions
With a friendly staff fluent in multiple languages, including German, English, Spanish, and French, guests will feel right at home. Plus, the hotel's proximity to Plaza Mayor, Mercado San Miguel, and Puerta del Sol makes exploring the city a breeze.

Ready to experience the best of Madrid? Book your stay at UMusic Hotel Madrid now!

Important information:

Please note that there are certain areas of the hotel restricted to children under 16 years of age, we are talking about our "Nota Alta" Rooftop and Pool mainly, making sure that our guests are aware that minors cannot attend these spaces.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 4800 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Abdulaziz • couple • sa
9
2026-07-04 • via Nuitee
C
Constantino • solo_traveller • es
10
2026-07-04 • via Nuitee
P
petros • solo_traveller • gr
10
2026-07-02 • via Nuitee
R
Robert • couple • us
10
2026-07-02 • via Nuitee
F
Frank • solo_traveller • ch
7
5 Sterne mit gemischten Gefühlen
Pros:

Modernes Hotel, gutes Frühstück

Cons:

Ein 5 Sterne Hotel sollte einen gewissen Standard haben, An der Bar sollte es Snacks zum Drink geben, Postkarten sollten versandt, wenn nicht sogar frankiert werden. Vor allem sollte das Personal den Eindruck vermitteln, sie arbeiten in einem 5 Sterne Hotel.

2026-06-30 • via Nuitee
A
Andrea • extended_group • sk
10
2026-06-30 • via Nuitee
K
Kristina • couple • it
10
Meraviglioso
Pros:

La posizione

Cons:

L’orario di apertura e chiusura della piscina, troppo limitato

2026-06-30 • via Nuitee
B
biata • solo_traveller • il
10
Pros:

הכל

Cons:

אהבנו הכל

2026-06-30 • via Nuitee
W
White • couple • ie
10
Exceptional time in the city
Pros:

Breakfast was amazing, the location was exceptional. The staff were very friendly and helpful. Bar staff were exceptional at making the best cocktails I've ever had. The hotel itself was just fabulous, the pool was really needed on such a warm days. Rooms were lovely, spotless and well appointed. The decor and history in the building, while given a more modern touch, still shone through. The old theatre is spectacular. The guys playing music...I could go on and on!

Cons:

To be honest its hard to find fault with the hotel. If i was to be extremely picky I would say that it was a little annoying the free drink vouchers they provide (which is great btw) can't be used by the pool! And, maybe its a little annoying that the rooms are so far from the rest of the hotel but that is being really picky.

2026-06-30 • via Nuitee
A
Alexander • solo_traveller • de
10
Pros:

Besonderes Hotel in superzentraler Lage

2026-06-30 • via Nuitee
A
Andrea • solo_traveller • sk
10
2026-06-30 • via Nuitee
C
Carlafuentes27 • solo_traveller • es
8
2026-06-30 • via Nuitee
A
Andrea • family_with_children • de
10
Zentral gelegenes sehr gutes Hotel mit herausragend freundlichem und entgegenkommenden Personal
Pros:

Hervorragendes Frühstück mit allem, was das Herz begehrt. Neben dem Buffet auch die Möglichkeit zur Bestellung warmer Eierspeisen. Sehr guter Service im Frühstücksbereich. Frisch gepresster Orangensaft, Auswahl an Kuchen. Der Pool klein aber herrlich zur Erfrischung. In den großzügigen Zimmern sind die Betten hervorragend und vor allem die fein steuerbare Klimaanlage und die sehr schalldichten Fenster in einer Großstadt machen den Aufenthalt komfortabel.

Cons:

Das Bad ist offen und die Toilette mit einer Glastür vom Rest des Raumes getrennt, das ist nicht von jedem Gast gewünscht. Für uns war es o.k., aber vielleicht sollte man es in der Zimmerbeschreibung angeben.

2026-06-29 • via Nuitee
T
Thomas • solo_traveller • us
6
Nice hotel but don’t stay if you come in in a red eye.
Pros:

Great location. Very nice hotel.

Cons:

Checking was horrible. Absolutely horrible. They act like they could get you early check in for extra $$. Like if you can’t just say so. Don’t make hang around the hotel for hours so I can check in. I gave them my cell number they never called even though they insist they will. Not only did they not check us in like they promised they check one of or rooms past the guaranteed check in time. This is an absolute pain when you come in in a red eye. I wanted to lay for a room the night before but they said I can just pay for early check in but then they pulled the rug in that one. Never again will I stay here

2026-06-28 • via Nuitee
M
Mary • solo_traveller • ie
10
Pros:

Really enjoyed staying at the Hotel. Excellent location

2026-06-28 • via Nuitee
E
Erin • couple • nz
9
We were so well looked after at UMusic! The staff, location and the setting is an incredible experience in central Madri
Pros:

Loved UMusic! The location is perfect, close to everything but feels a bit hidden away. The rooms were a stunning retreat from the heat and waking up to breakfast in the piano lounge felt like being in a movie.

2026-06-28 • via Nuitee
A
Andy • extended_group • gb
10
2026-06-28 • via Nuitee
L
Lacramioara • solo_traveller • ro
9
UMusic Hotel Madrid
Pros:

The staff

Cons:

The towels, the shower room with no towel handles

2026-06-28 • via Nuitee
L
luiz carlos • extended_group • br
8
2026-06-27 • via Nuitee
C
Claire • solo_traveller • au
10
2026-06-27 • via Nuitee