OYO Hotel Calhoun, GA I-75

The unprofessionalism of the staff.

Let me make a reservation but upon my arrival there was no vacancy. Had to find another hotel at 8 pm.

The hotel was incredibly sketchy looking, the room stunk of cigarette smoke despite me asking for a non-smoking room. There was no housekeeping, I only got one towel, the pillows were flat so even using two of them was uncomfortable, the rooms next to mine were either smoking pot or blaring their tv. I slept with something in front of the door because the general area just gave me the ick.

Had roaches the worker tried to come in room to show someone else room while we were in bed dirty tub the person he was showing room stated it was third room that someone was occuping poor booking

This was the dirtiest place I have ever stayed. The bed had not even been washed between stays! The sheets were filthy (not stains, fresh spills!) and full of cracker crumbs! I took the sheets to a relatives house and washed them. The towels were nasty as well, but I think they may have been washed, just nasty. I brought washcloths and towels from my relatives house as well. The floor has not been cleaned or swept in ages. I was changing socks between the floor and the bed, it was just nasty as heck! Trash and dirt EVERYWHERE. The noise was also unbearable with a baby. Noise is expected to a certain degree but this was beyond crazy. People going in and out of rooms all night, slamming doors, honking horns at 1AM, fighting, yelling, whistling, just nonstop noise ALLLLLLL night. One woman kept smoking in front of my door...huge migraine trigger and I have a baby....why couldn't she smoke ANYWHERE else?

I rented my room around 10pm and due to the traffic from the police and employees I got in the bed around 2 am and woke up to more employees and had to get ready for work

I was a little upset with our last visit because the bed fell and there was no remote for the television.

When we left they wouldn’t return the deposit because of this. Granted it’s only 10$ but the fact that we are repeat customers and we love it there.

cleanliness.

Everything

Условия не подходят под описание, персонал грубит, не решают проблемы, полное безразличие с их стороны. Номера ужасные, все грязно, воняет, условия просто нечеловеческие.

1. Odor. Rust. I booked a room for two weeks. We were not able to examine the room prior to checking in. My cancellation expired the day before I and my guest checked in. Once I checked in and viewed the room, I wasn't able to stay due to allergic health concerns. I reported my concerns to the front desk clerk. I contacted Team OYO. I asked for a refund and was willing to pay for a weeks stay (although neither I nor my guest were staying there).

Team OYO gave me wrong phone numbers. One number had 13 digits. Of course, I didn't call it.

I was told by Team OYO that Booking was contacted, and I would be refunded. I was given a specific number to call for the refund. The Booking representative stated that one one from Team OYO contacted them regarding the refund. Team OYO would have to approve the refund. Team OYO stated that Booking would have to approve the refund.
After a week, I was finally emailed from Team OYO. The refund was denied.

I would have accepted a partial refund or something back.
This booking cost me $742.03.

I will never book OYO again.

2. I'm disappointed with Booking also. I've booked with them for years without a problem. I have never failed to cancel within a timely manner. Due to my concerns, surely Booking could have given me a portion of the refund back.

Booking blamed OYO. OYO blamed booking. I hold both of them accountable.

As a senior citizen with limited income, I can not afford to give away $742.03.

I am disappointed!

there was roaches, dirty linen, holes in the blankets, dogs running around, dirty towels and flat pillows