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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Central Location
Located in the vibrant Camden district, Hatton Garden Hotel is conveniently close to major attractions like the Royal Opera House, British Museum, and King's Cross St Pancras, making it the perfect base for exploring London.
Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with essential amenities such as a desk, kettle, fridge, and safety deposit box. Unwind with free WiFi, room service, and a 24-hour front desk at your service, ensuring a hassle-free experience.
Nearby Attractions
Immerse yourself in London's culture with popular theaters like Lyceum Theatre, Theatre Royal Drury Lane, and Dominion Theatre just a stone's throw away. Plus, easy access to London City Airport for convenient travel arrangements.
Book your stay at Hatton Garden Hotel for a memorable London experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
No parking available.
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Pets
Pets are not allowed.
Location
Guest Reviews
La chambre spacieuse, les muffins dans le frigo avec les bouteilles d’eau, chambre propre, la salle de bain spacieuse
Le bruit constant de la Clim du toit qui empêche littéralement de dormir, fait trembler les murs chambre 105 à éviter !
Very central to travel around London 3 tube stations close by and bus stops. The hotel staff were very friendly and helpful. The room was spotless and cleaned every day. Bottled water left in the fridge and a lovely touch of muffins to have with a cup of tea or coffee. Loved the rain water shower. Next time we are in London we will stay here again.
One small thing the hand basin in bathroom is very small.
Posizione, pulizia
Letto
Posizione eccellente
Excellent séjour, hôtel idéalement placé, chambre très propre.
Great location, modern room
The actual room was good sized.
The lift was broken the whole time (3 days) and they provided literally no help whatsoever, explanation or fix. We had to go up and down the stairs up to the 6th floor the entire time with multiple suitcases and whenever we needed to go out.
They didn't apologise for the discomfort either or no remorse whatsoever. The attitude from the staff was basically a "Get on with it" attitude. For a so-called 4 star hotel, that was 0 star customer service.
I would definitely not recommend this hotel from our stay there. It certainly is not a 4 star hotel.
Location
Nothing to dislike, unfortunately the lift was out of operation for my stay.
Excellent location in the heart of Hatton Garden and Farringdon. The hotel is ideally positioned with superb transport links, including easy access to Farringdon Station, making it convenient for traveling across London and to Heathrow via the Elizabeth line. The area is very walkable and surrounded by a great selection of local amenities, cafés, restaurants, and shops. It’s close enough to central attractions to explore comfortably on foot, yet tucked away enough to feel calm and secure.
I am very disappointed with my stay due to several issues that were not handled appropriately. I had booked and paid for a higher‑rated room, but upon arrival I was told it was “not available,” with no clear explanation or alternative solution offered. The price difference for the room on the day was £76. Booking.com was only able to credit £14, as they were unable to get through to the hotel, and since then I have received no response from either the hotel or Booking.com regarding this matter.
Communication throughout the stay was extremely poor. The reception staff member’s grasp of English made it difficult to understand policies or resolve issues, and questions were repeatedly met with “just not available.”
On checkout, I was unexpectedly asked to pay an additional £20. The day before, I had specifically asked what time checkout was and was clearly told 11:00am. We arrived at reception at exactly 11:00am, however we were informed that guests must be out of the room before 11:00am and that the room must be checked by that time. As it was allegedly 11:03am, I was charged for an extra hour. I have video evidence of this interaction.
Overall, the experience was frustrating and poorly handled, with inconsistent information, unclear policies, and a complete lack of follow‑up or customer service. This stay fell well below expectations, especially considering the room rate paid.
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