Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Value for money concerns

Categories

Cleanliness
9.72
Guests mentioned that the rooms are very clean and comfortable.
Service
10
Review highlights the excellent service particularly from Flaminia, enhancing the overall experience.
Location
10
Excellent location in the core square of Milano, very convenient for exploring.
Room Quality
9.72
Guests appreciated the comfortable and beautifully designed rooms.
Amenities
9.72
Amenities are highly appreciated but some maintenance issues were noted.
Value for Money
8.72
Room rates and charges were viewed as not commensurate with the hotel value.
Food and Beverage
9.72
The breakfast buffet variety and quality were highlighted positively.
Overall Experience
10
Guests reported wonderful stays and are eager to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:04

Property Description

Luxurious Accommodation

Portrait Milano - Lungarno Collection offers air-conditioned rooms with top-notch amenities such as a coffee machine, minibar, and flat-screen TV. The elegant rooms also feature a private bathroom with modern facilities, ensuring a comfortable stay for all guests.

Exceptional Dining Experience

Indulge in a delicious breakfast spread every morning, with buffet, continental, and Full English/Irish options available. The hotel's restaurant and bar provide a perfect setting to unwind and enjoy delectable meals and drinks throughout the day.

Convenient Facilities and Services

Guests can take advantage of the hotel's fitness centre, garden, and bike hire services, perfect for exploring the city. Additionally, amenities like a 24-hour front desk, airport transfers, room service, and free WiFi ensure a seamless and enjoyable stay for all visitors.

Book your stay at Portrait Milano - Lungarno Collection for a truly unforgettable experience in Milan!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.7
Based on 179 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.72
Amenities: 9.72
Value for Money: 8.72
Food and Beverage: 9.72
Overall Experience: 10
D
Daniela • extended_group • ch
7
2026-10-31 • via Nuitee
O
Olga • couple • ru
10
Pros:

Исключительный отдых в Portrait Milano — Гостеприимство во всей красе

Мы с мужем останавливались в Portrait Milano десять дней назад, и наши впечатления были поистине исключительными от начала и до конца.

Portrait Milano - это гораздо больше, чем просто красивый отель. Это место, где необыкновенная архитектура, неподвластная времени элегантность, невероятное расположение и подлинное итальянское гостеприимство сочетаются самым удивительным образом. Историческая архитектура и великолепный внутренний двор создают уникальную атмосферу сдержанной роскоши, а расположение отеля просто непревзойденное, позволяя вам познакомиться с самым лучшим в Милане.

Однако, что действительно сделало наше пребывание незабываемым, так это исключительное гостеприимство и личное внимание, которые мы получили, особенно от Фреи, менеджера. Ее вдумчивый, внимательный и по-настоящему индивидуальный подход позволил нам почувствовать себя не просто гостями отеля, но по-настоящему ценными гостями, для которых комфорт и счастье были важны. Фрея обладает удивительной способностью предвидеть потребности, обращать внимание на мельчайшие детали и делать так, чтобы каждое общение было теплым, искренним и не требовало усилий. Такой уровень обслуживания встречается редко даже среди лучших отелей мира.

Часто именно люди делают прекрасное место по-настоящему необыкновенным, и Фрея, несомненно, является одной из причин, по которой Portrait Milano выделяется на общем фоне. Ее профессионализм, теплота и преданность делу идеально передают дух отеля.

Мы уехали с прекрасными воспоминаниями и ощущением, что пережили нечто по-настоящему особенное. Отель Portrait Milano обладает тем редким качеством, из-за которого хочется вернуться не только из-за его красоты и исключительного расположения, но и из-за людей, с которыми вы чувствуете себя желанным гостем.

Отель Portrait Milano - настоящая жемчужина в сердце Милана, и мы бы вернулись сюда без колебаний.

2026-10-29 • via Nuitee
J
Joaquim • couple • br
10
Pros:

Exceptional hospitality at Portrait Milano!

We had a wonderful stay at Portrait Milano. The room was beautiful, the amenities were excellent, the minibar was full of delicious treats, and the entire team was incredibly attentive.

What truly made the difference was the service. The receptionist went above and beyond to help us prepare a fragile box of porcelain, even printing a red “FRAGILE” label for us. She also offered to arrange dinner at Beefbar and thoughtfully suggested breakfast boxes for our early departure.

Even after we checked out, the team contacted us proactively via WhatsApp to offer to ship a parcel we had forgotten at reception.

Bianca and her team are exceptional: thoughtful, proactive, warm, and highly efficient. They truly elevate the standard of hospitality in Milan. We would return without hesitation!

2026-10-27 • via Nuitee
I
IOANNIS • couple • gr
10
Φανταστική
Pros:

Παρά πολύ καλό μπάνιο …πολύ καλό κρεββάτι …καταπληκτικά μαξιλάρια

Cons:

Στο φαγητό σου παίρνουν αμέσως το πιατο που αδειάζει …ενώ δεν έχεις τελειώσει ακόμα

2026-10-27 • via Nuitee
A
Agnieszka • couple • pl
10
Another wonderful stay at Portrait Milano — exceptional service, a perfect location, and a truly fantastic team!
Pros:

Another wonderful stay at Portrait Milano! It’s always such a pleasure to come back.

The location couldn’t be better, the service is exceptional, and everything is designed to make you feel comfortable and well looked after. The spa is lovely, the restaurant is excellent, and the whole experience feels effortless.

What really makes this hotel stand out is the people. From the moment you walk in, you’re greeted with genuine warmth and professionalism.

A special thank you to Ivan, who is incredibly kind, attentive, and always knows exactly how to make guests feel welcome and cared for. Lorenzo P. made check-in a pleasure and was exceptionally thoughtful throughout my stay, even reminding me to take an umbrella before it started raining. It’s those little gestures that show how genuinely attentive the service is. Freya was just as wonderful during check-out. They all made my stay even more enjoyable.

It’s the little details and the people who make the difference, and Portrait Milano gets it right every time.

Already looking forward to coming back!

Cons:

Nothing at all. Everything was excellent.

2026-10-21 • via Nuitee
L
Laypeng • couple • sg
10
Relaxing
Pros:

The service team esp Chiara who hosted me . She reached out to me before my arrival to cater for my needs so that she can prep to make my stay a comfortable one . It was very appreciated by my daughter and I. Most importantly I enjoyed the privacy within the hotel compound.

Cons:

none

2026-10-17 • via Nuitee
I
Ihab • couple • sa
10
Sara Gallo made our stay at Portrait Hotel truly exceptional. Her warmth, professionalism, and outstanding attention to
Pros:

Every thing from reception to quality of the room to the quality of the food and the kindness of the people and approximately of the market

2026-10-15 • via Nuitee
F
FREDERIC • couple • ch
10
Magificent! Must go!
Pros:

Magnificent stay! Place is beautiful. Service is outstanding. Special thank you to Hayley for her support and smile during our stay. She made my husband‘s birthday celebration unforgettable. We will come back.

2026-10-11 • via Nuitee
A
Alexandr • couple • ru
10
2026-09-02 • via Nuitee
J
Joseph • family_with_children • us
10
Perfect
Pros:

One of the nicest hotels in all dimensions

2026-08-30 • via Nuitee
C
Cheikh Tidiane • solo_traveller • sn
10
Pros:

L’histoire et le design

2026-08-25 • via Nuitee
R
Ricardo • family_with_children • br
9
2026-08-19 • via Nuitee
H
HR • solo_traveller • kw
10
Pros:

everything was excellent and above expectations

2026-08-18 • via Nuitee
M
Momoko • family_with_children • jp
10
最高😍
2026-08-16 • via Nuitee
B
Brigitte • solo_traveller • fr
1
2026-08-15 • via Nuitee
J
julien • couple • fr
10
Incroyable
Pros:

Le personnel, la beauté des lieux, l’emplacement
Le petit dejeuné

Cons:

Rien

2026-08-08 • via Nuitee
H
Hasnat • extended_group • pk
10
Absolutely perfect. From the staff to amenities top notch.
2026-08-06 • via Nuitee
M
Miglio • solo_traveller • it
10
2026-08-03 • via Nuitee
נדב פתאל • solo_traveller • il
10
2026-07-21 • via Nuitee
M
Maria • couple • ru
10
2026-07-17 • via Nuitee