The Castle Hotel

Hotels
8.2 (905 reviews)
The Castle Hotel, 103 Castlegate, , Berwick-Upon-Tweed , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Kid meals
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Cold rooms
Limited parking
Breakfast timing

Categories

Cleanliness
7.94
Generally clean with some specific mentions of room cleanliness.
Service
8.91
Staff were consistently mentioned as friendly and helpful.
Location
8.95
Location was frequently highlighted as ideal, near transport and attractions.
Room Quality
7.4
Rooms were comfortable but had issues with coldness and size occasionally.
Amenities
7.93
Amenities were adequate but some areas could be improved, such as heating.
Value for Money
8.39
Generally considered good value despite some pricing comments.
Food and Beverage
7.94
Food quality was mentioned positively, though some breakfast issues were noted.
Overall Experience
8.11
Overall experiences were positive but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Charming Accommodation in Berwick-Upon-Tweed

Convenient Location: The Castle Hotel is ideally located near Spittal Beach, The Maltings Theatre & Cinema, and various historical castles, making it a perfect choice for exploring the area.

Comfortable Stay: Enjoy well-equipped non-smoking rooms with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms, ensuring a comfortable and relaxing stay.

Family-Friendly: With convenient family rooms available, The Castle Hotel is the perfect choice for families looking to create lasting memories during their visit to Berwick-Upon-Tweed.

Experience the charm and comfort of The Castle Hotel - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 905 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.11
B
Brian • couple • gb
9
Can't wait to go back again
Pros:

Breakfast included was continental, which was very good and a good selection, full cooked breakfast was extra ,we had it on last morning, served hot and well , great value for money , the staff we met were very helpful and informative,

Cons:

There wasn't anything we didn't like

2026-03-20 • via Nuitee
D
Deborah • couple • es
7
Pros:

La ubicación

Cons:

El desayuno continental no nos gustó. Los dulces insípidos y un poco duros. Nos hubiera gustado que nos ofrecieran un desayuno más típico escocés o inglés.

2026-03-19 • via Nuitee
J
John • couple • gb
10
2026-03-19 • via Nuitee
M
Martin • solo_traveller • gb
5
Underwhelmed. No hot food as advertised. Room was fine and bar staff were excellent at their jobs.
Pros:

The location and the bar staff were super.

Cons:

They were advertised as having an in house restaurant. No food on sale. I was told to go to the chippy. Also was advertised as including breakfast , but was an extra £10 for cooked breakfast. The breakfast included was yoghurts, pastries and coffee , fair enough , but should advertise it properly.

2026-03-19 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-03-19 • via Nuitee
D
Danielle • couple • gb
9
Loved it
Pros:

Very clean and very polite staff

Cons:

Parking

2026-03-18 • via Nuitee
M
Michelle • couple • gb
7
Nice hotel.
Pros:

Very good location next to train station
Very helpful in keeping our cases after checkout for us

Cons:

Bathroom was very small. Toilet right next to the bed and not much space to move around in bathroom. Had cooked breakfast didn't like most the stuff despite paying extra

2026-03-16 • via Nuitee
J
Jan Jagger • couple • gb
6
Pros:

Proximity to railway station

Cons:

Room was a little run down and needed a bit of maintenance. The window catch was broken and one night it was extremely windy and the window rattled and banged all night.

2026-03-13 • via Nuitee
J
John • solo_traveller • gb
7
Disappointing
Cons:

The hotel didn’t provide dinner and no other establishment was open after 7PM

2026-03-13 • via Nuitee
D
darren • solo_traveller • gb
8
Pros:

Great location, value for money, friendly staff and locals

Cons:

Paying extra for a hot breakfast but it was good.

2026-03-12 • via Nuitee
M
Michael • couple • gb
8
2026-03-12 • via Nuitee
H
Helena • couple • gb
10
Ideal spot, very short walk to train station, town center, castle and River.
Pros:

We stayed in Room One and loved It. Offering an amazing view to the train station, and beautiful mountains & river landscape. The room was clean, natural light from a big window, and a beautiful, spacious ensuite shower room. The continental breakfast, included in the price, was more than adequate (all the other guests at the same time had it) a cooked breakfast was also available for about £10.00 extra, very reasonable if prefered. The log fire in the bar area was great!

2026-03-12 • via Nuitee
L
Lucie • couple • cz
9
Pros:

We like all staff, especially the lady who serves breakfast was very nice.

Cons:

For continental breakfast, there could be more choice, bud, for the price was great

2026-03-10 • via Nuitee
G
Gary • solo_traveller • gb
10
Fantastic
Pros:

Great location staff are fantastic

Cons:

Parking

2026-03-10 • via Nuitee
D
Diane • couple • gb
8
Good value
Pros:

Quiet room, good value for money. Receptionist helpful and friendly.

2026-03-09 • via Nuitee
H
Heather • solo_traveller • gb
5
Pros:

Close to train station
Plenty of parking

Cons:

Room a little cold

2026-03-08 • via Nuitee
J
jill • couple • gb
8
Great stop off on way to Scotland
Pros:

Location
Good breakfast

2026-03-08 • via Nuitee
C
COOK • couple • gb
8
Great
Pros:

Excellent breakfast
Excellent location

Cons:

Nil

2026-03-07 • via Nuitee
G
Gordon • couple • gb
10
Great hotel in a good location , staff very friendly 👌
Pros:

Location was spot on, next to railway station and bus stops, just a short walk to town centre.

2026-03-07 • via Nuitee
M
Marta • couple • gb
4
Pros:

Location was perfect, closed enaugh to the centre

Cons:

Hotel is cold, no seels round windows, even with blinds and curtains closed room was baltic

2026-03-04 • via Nuitee