The Castle Hotel

Hotels
8.2 (987 reviews)
The Castle Hotel, 103 Castlegate, , Berwick-Upon-Tweed , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Kid meals
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Cold rooms
Limited parking
Breakfast timing

Categories

Cleanliness
7.94
Generally clean with some specific mentions of room cleanliness.
Service
8.91
Staff were consistently mentioned as friendly and helpful.
Location
8.95
Location was frequently highlighted as ideal, near transport and attractions.
Room Quality
7.4
Rooms were comfortable but had issues with coldness and size occasionally.
Amenities
7.93
Amenities were adequate but some areas could be improved, such as heating.
Value for Money
8.39
Generally considered good value despite some pricing comments.
Food and Beverage
7.94
Food quality was mentioned positively, though some breakfast issues were noted.
Overall Experience
8.11
Overall experiences were positive but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Charming Accommodation in Berwick-Upon-Tweed

Convenient Location: The Castle Hotel is ideally located near Spittal Beach, The Maltings Theatre & Cinema, and various historical castles, making it a perfect choice for exploring the area.

Comfortable Stay: Enjoy well-equipped non-smoking rooms with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms, ensuring a comfortable and relaxing stay.

Family-Friendly: With convenient family rooms available, The Castle Hotel is the perfect choice for families looking to create lasting memories during their visit to Berwick-Upon-Tweed.

Experience the charm and comfort of The Castle Hotel - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 987 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.11
M
Michaela • solo_traveller • at
10
2026-05-16 • via Nuitee
C
Christine • solo_traveller • ca
9
2026-05-16 • via Nuitee
B
Bashabi • couple • gb
5
2026-05-15 • via Nuitee
A
Alex • solo_traveller • gb
5
Pros:

Was near train station

Cons:

The room was a bit small for been a double room

2026-05-12 • via Nuitee
S
Sarah • solo_traveller • gb
1
Disappointing I don't recommend.
Pros:

The breakfast the second morning was good, properly cooked fresh food. Bed and room were ok.the staff were trying their best but were obviously overworked.

Cons:

The hotel was VERY noisy, on the Saturday night there was a party with live band playing till 1am right beneath my room. The bed was actually vibrating along with the bass it was awful.

2026-05-11 • via Nuitee
L
Laura • solo_traveller • gb
6
It was just ok
Pros:

The room was clean enough and the bed comfortable, great shower. Nice welcome on checking in with recommendations for dining. The cooked breakfast was lovely. Handy location for the railway station, long walk down hill into town though.

Cons:

The sink in the bathroom was cracked, the plug didn't work meaning water just drained away. I didn't expect to be having my breakfast while being begrudged every mouthful by the dogs at the next table, nor to have to keep stepping over them to go to the breakfast room area. No lift and no offer of help with luggage.

2026-05-06 • via Nuitee
D
David • extended_group • gb
9
I would happily stay again
Pros:

Nice bar and decent sized rooms.

Cons:

No food served

2026-05-04 • via Nuitee
M
Maria • couple • ie
6
Comfortable and clean
Pros:

Room was clean and bright. The flat is spacious and bathroom is a good size with both bath and big shower.

Cons:

Old building with no lift … not suitable for carrying luggage or indeed anyone not great on their feet.

2026-04-29 • via Nuitee
N
Niki • couple • gb
8
2026-04-28 • via Nuitee
A
Ane • solo_traveller • de
7
Pros:

The hotel is centrally located. The old town is within easy walking distance. The train and bus stations are in the immediate vicinity. Ideal for an overnight stay on the way to Scotland.

Cons:

The continental breakfast was rather basic. An English breakfast was offered upon request, but charged extra. The smell in the room was unpleasant. The generator outside the window was very loud.

2026-04-26 • via Nuitee
R
Rebekah • solo_traveller • gb
8
2026-04-26 • via Nuitee
J
Jack • solo_traveller • gb
9
Pros:

Location was good, the room was clean and plenty room very large bathroom.

Cons:

The shower was a bit disappointing not much force with shower.

2026-04-21 • via Nuitee
A
Anna • couple • gb
7
2026-04-20 • via Nuitee
H
Hannah • couple • gb
8
Excellent location in the town
Pros:

Next to the station, buses and lovely walks to the river. Wonderful views from the room over the station, seeing the trains coming and going and the river Tweed with a good sunset. Helpful staff. Meals available including sunday lunch.
Room was very quiet.

Cons:

Water wasn't hot so no shower but staff said in the morning there was a boiler problem.

2026-04-20 • via Nuitee
S
Sharon • family_with_children • gb
6
Basic
Pros:

Opted for continental as full was extra. Was basic toast cereal fruit yogurt.
Was given door key if stayed out late which was good

Cons:

Room was very small

2026-04-20 • via Nuitee
C
Courtney • family_with_children • ca
8
Very nice place to stay in Berwick for a family.
Pros:

The property was extremely close to the train station,only a minute walk away. It was also near High Street and the bus stop to get to Spittal Beach. We booked a family room for two adults one child it was large and spacious, we only stayed one night, but could’ve stayed there longer.

Cons:

Breakfast choices adequate, but not exceptional.
One front desk attendant was extremely friendly and helpful and even let us check in sooner than we stated because our room was ready.

2026-04-20 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-04-19 • via Nuitee
G
Garreth • solo_traveller • gb
6
Pros:

The location was good

Cons:

Did not get offered a breakfast even though it was included in the price

2026-04-19 • via Nuitee
C
Caroline • solo_traveller • gb
10
Pros:

Everything was perfect

Cons:

Nothing

2026-04-14 • via Nuitee
V
Vanja • solo_traveller • se
5
Pros:

Bra läge nära station.

Cons:

Mycket lyhört.

2026-04-13 • via Nuitee