The St. Regis Jakarta

What you would expect at a 5 star hotel! Staff very attentive and professional!
Breakfast is vast and varied!

Amazing room, very spacious and well designed. Wet comfortable and quiet. Breakfast was delicious and has different cuisine types. You can find all types of food. Best hospitality and service too. Spa is really nice and had nice treatments.

Nice 5 star hotel with nice rooms and excellent services. Very friendly staff speaking good English

One of the top luxury hotels in Jakarta
- Service & Butler: Signature St. Regis butler service it was "amazing. Staff name is Rico if I'm not mistaken, thank you for being super helpful.
- Rooms: Spacious, clean, with balcony.
- F&B: Breakfast at Bel Étage was absolutely delicious with so much variety. Outstanding! 😇

We feel so blessed to have met Chef Styven who welcomed us so warmly during breakfast. He even brought us special dim sum, personally cooked to order by Chef Bayu according to our request.

Everything was amazing. We truly appreciate it and feel so blessed.

Warm regards,
Yanes Saraun Family

We’ve had a fantastic 4-night-stay at the modern-classical St. Regis Jakarta recently. Eventhough we’ve had many good hotel experiences, The St Regis Jakarta was the BEST.

From the first moment we arrived till the last, the attentive service from its staffs were incredible and it’s what made this hotel outstanding.

The attention to details of St Regis is not only to its luxurious interior decorations and hi-tech amenities but also to its butler service and dining experience.

Almost all the staffs we met were so attentive and polite. We would like to specially thank to Karen and Adli whom we met during breakfast sessions. They made our dining experience very enjoyable. Adli was so thoughtful that he brought us the herbal tea unexpectedly.
On our third night there, I was so surprised seeing a gift on the chest drawer at our room. Suddenly, I remembered Karen because I told her that I loved one of St Regis toiletries! That gesture made me speechless for a few minutes, indeed! Additionally, she even accompanied and helped us with our luggages to the parking area. She were with us till the last moment.
We were also grateful to have excellent housekeeping attendants who cared for our room neatly. Special thanks to Dewa and Wahed, whose simple gesture of providing us 2 paxs of praying mats after realizing our small praying mat, made our stay really meaningful. Their hand-written notes really touched us.

Last but not least, a grateful thank to Shafira who helped us extending our check-out time to 2 pm. Thank You St Regis!

Overall, we loved staying at The St Regis Jakarta and would love to return in the near future.🤲🏻

Wow! This hotel lives up to the hype, with everyone going above and beyond to help you in any way they can. One of the things that stood out was how every staff member completed the ask of the guests and then went on the ask if there was any other way they can assist- ask the staff member something about another department it’s not an issue of no, they go away and communicate with the correct people and get the request sorted. Another initial memory, which set the scene of my 13 night stay, was after travelling 25 hours I was sitting in the cafe having a sandwich and water while calling my family back home… it was not even 15s after I lent my phone against something that a staff member brought me a phone stand- I was shocked at the level of attentiveness and thoughtfulness on this occasion, as well as through my stay!

I stayed at the St. Regis Jakarta in July 2026 for a business trip.

Among a generally capable team, Pak Ihsan at the reception was the clear standout for me.

What impressed me was not any single grand gesture but the consistency. He was attentive without hovering, efficient without rushing, and genuinely helpful in a way that never felt rehearsed. Every request I made was handled promptly and correctly, and he followed up without being asked.

Perfect stay and will return soon.

Everything.

★★★★★

My stay at The St. Regis Jakarta was the perfect finale to my journey across Java, from the volcanic landscapes of East Java through the magnificent temples of Yogyakarta, and finally to Jakarta.

A special thank you to Fikri and the Butler Service team. What impressed me most was not simply the attentive service, but the genuine conversations we shared. Fikri took the time to learn about my journey across Java, listened with sincere interest, and generously shared his own perspectives on Indonesia’s history, culture, and heritage. After days spent exploring Java’s volcanoes, temples, and history, those conversations became a meaningful continuation of the journey itself.

Breakfast at Bel Étage was another highlight. My sincere appreciation goes to Chef Styven and the wonderful lady from the breakfast service team, whose warmth and attentiveness made the experience especially memorable. They took the time to understand my interests and preferences, recommended local specialties and jamu, and guided me through dishes and flavors that reflected Indonesia’s rich culinary heritage. Breakfast became more than a meal—it became another way to experience Java through its food, culture, and hospitality.

My thanks also go to Andy for the Sunday Boot Camp Workout at the Fitness Center. From warm-up and mobility exercises to cardio, coordination, flexibility, and strength training, he provided thoughtful coaching and encouragement throughout the session, making it a wonderful start to my final day in Jakarta.

I also thoroughly enjoyed The St. Regis Bar, The Rose Gourmand Deli, and The Spa at The St. Regis Jakarta, each of which reflected the same refinement, professionalism, and attention to detail that define this remarkable hotel.

Beautiful hotels can be found everywhere, but what makes The St. Regis Jakarta truly exceptional is its people. Thank you to Fikri and the Butler Service team, Chef Styven and the Bel Étage breakfast team, and Andy at the Fitness Center for making this the perfect finale to my journey across Java. I look forward to returning.

Personale e servizio ottimo , fa sentire molto mio aggio

We stayed for two nights at The St. Regis Jakarta. The check-in experience was excellent, and the Front Office team was exceptionally helpful. Ms. Lusiana and Ms. Laksmita extended a warm welcome to our family, setting a positive tone for our stay.

As our room was still being prepared upon arrival, the team thoughtfully arranged a temporary room for us while we waited. I greatly appreciated this gesture, as well as the clear communication regarding the expected readiness of our suite. Their professionalism and attentiveness were truly commendable.

Up to this point, I was very impressed with the service provided. However, after moving into our Caroline Astor Suite, I began to notice several areas that fell short of expectations. While the room itself functioned well, the high chair provided for our child was noticeably dirty, which was disappointing from a cleanliness standpoint.

In addition, the suite door did not lock properly due to a technical issue. More concerning was an incident at the spa, where my wife became locked inside because the door handle detached. Such maintenance-related issues should be addressed more proactively, particularly at a property of this caliber.

Regarding dining, our experience at Bel Étage was mixed. Dinner on the first evening was average, while the second evening was significantly better. I would like to extend my appreciation to Chef Idham for personally welcoming my family and ensuring a pleasant dining experience. The food quality and flavors on the second day were particularly enjoyable.

Breakfast continues to be one of the hotel's strongest offerings. The selection is extensive, and the overall quality has improved compared to my previous visits. However, my order of smoked salmon took an unusually long time to arrive, which detracted slightly from the experience.

I would also like to express my sincere gratitude to Ms. Laksmita for consistently taking excellent care of our family throughout our stay. This was my fourth visit to the hotel, and she has always demonstrated genuine hospitality and exceptional attention to guest needs.

Overall, while the service provided by the staff remained outstanding, the lack of improvement in certain maintenance and cleanliness aspects was disappointing. Given the standards associated with The St. Regis brand, I hope greater attention will be given to these areas to ensure a more consistent guest experience in the future.

Nice services 1000/10 ! , the staff the people , everything so perfect! Room also super nice

Everything was good, enjoy lunch at the drawing room and thanks for allow me to visit and enjoy dinner at bel etage. Many thanks for service recovery during my stay. I really appreciate it. Will be back again soon.

Service is more value