Olsupat Lodge

Hotels
8.4 (228 reviews)
Maasai Lodge Road Ongata Rongai , Nairobi , ke

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good food
Cons:
Wi-Fi issues
Hot water problems
Noise from events

Categories

Cleanliness
8.01
The rooms were clean, but some issues with hot water were noted.
Service
8.98
The staff were friendly and helpful, providing good service throughout the stay.
Location
8.82
Beautiful location near Nairobi National Park with stunning views.
Room Quality
8.47
Rooms were spacious and had a nice balcony.
Amenities
7.5
Facilities were good, but some amenities like heated pool and responsive service were lacking.
Value for Money
8.46
Reasonable pricing for the quality of stay.
Food and Beverage
8.51
Food was very good with a diverse selection, although sometimes it ran out.
Overall Experience
8.48
A lovely stay with beautiful surroundings, marred slightly by a few service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:42

Property Description

Luxurious 3-Star Hotel in Nairobi

Outdoor Pool and Kids' Club: Enjoy a refreshing dip in the outdoor swimming pool or relax while your children have a blast at the kids' club.

Culinary Delights: Indulge in a variety of dining options including African and American cuisine at our on-site restaurant. Special dietary needs? No problem! We offer vegetarian, halal, and vegan options.

Entertainment and Relaxation: From evening entertainment to a children's playground, we have everything to ensure a fun and relaxing stay for you and your family.

Experience the perfect blend of comfort and convenience at Olsupat Lodge. Book now for an unforgettable stay in Nairobi!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 228 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.82
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
R
Rosemary couple ke
7
Great
Pros:

Perfect location, only didn't find some vegetables for breakfast but everything else was great

2026-01-20 via Nuitee
F
Fiona couple ke
9
Pros:

The staffs are welcoming, friendly, the rooms are clean.
We enjoyed our stay.

2026-01-19 via Nuitee
A
Audrey solo_traveller fr
6
Merci à Antonia pour son service au restaurant
Pros:

Localisation bien si on veut être dans la nature

Cons:

La cuisine du restaurant délai d'attente très long
Pas tous les aliments de disponible comme proposé sur le menu
Qualité de cuisson et présentation à revoir + choix et variété du menu

2026-01-19 via Nuitee
T
Taher Ali Mansoor family_with_children kw
9
Pros:

The cleanliness and service

Cons:

The location is too isolated

2026-01-16 via Nuitee
S
Shabbir family_with_children ae
8
2026-01-16 via Nuitee
S
Shelani solo_traveller ke
9
Absolutely wonderful!! Definitely want to go back.
Pros:

Location is beautiful, such a comfortable bed and beautiful room with a view of the sunrise. The water of the pool was excellent in the morning and the fresh air, away from too much city is just right for me!

Cons:

Not sure why, but the water was not warm in the morning. It quickly went cold.
There was a strange boy who stared for way too long, it made me very uncomfortable.

2026-01-14 via Nuitee
T
Tina family_with_children at
9
Pros:

Ich habe einen wunderbaren Aufenthalt in der Olsupat Lodge und kann diese Unterkunft absolut weiterempfehlen.
Mein großes Deluxe-Zimmer war wunderschön, sehr geschmackvoll eingerichtet und jederzeit top sauber. Insgesamt ist die Lodge der perfekte Ort, um dem Trubel der Großstadt Nairobi zu entfliehen und richtig zu entspannen.
Die Lage ist etwas ganz Besonderes: Direkt am Nationalpark – ich konnte tatsächlich Giraffen von meinem Balkon aus beobachten! Die gesamte Anlage ist sehr grün, liebevoll gepflegt und angenehm ruhig. Die Pools sind toll und laden zum Abschalten ein.
Das Personal ist außergewöhnlich freundlich, herzlich und aufmerksam. Man fühlt sich wirklich umsorgt. Gerade als allein reisende Frau habe ich mich hier jederzeit sicher, wohl und sehr gut aufgehoben gefühlt – das ist mir besonders wichtig.
Auch das Essen ist fantastisch. Man sollte etwas Zeit einplanen und früh genug bestellen, da alles frisch zubereitet wird – aber genau das merkt man auch. Es lohnt sich absolut! Besonders empfehlen kann ich das Chicken Cashew Nuts, den Spinat und das Kartoffelpüree – alles unglaublich frisch und wirklich sehr, sehr, sehr gut.
Der Service insgesamt ist tipptopp: tägliche Zimmerreinigung, Wäscheservice, Roomservice (den ich zweimal genutzt habe) – alles hat reibungslos funktioniert.
Einziger kleiner Nachteil ist die Anfahrt: Man muss eine stark befahrene Straße nutzen, und vor allem zwischen 16 und 19 Uhr kann es von Nairobi aus sehr lange dauern. Der letzte Teil der Strecke ist zudem nicht mehr befestigt, ein gutes, geländetaugliches Fahrzeug ist hier definitiv von Vorteil.
Hat man es aber erst einmal geschafft, wird man mit einem absolut wunderbaren Ort zum Entspannen belohnt.
Ich würde jederzeit wiederkommen!

2026-01-10 via Nuitee
M
Moiz couple ae
7
Value for money but to reach to the resort was difficult
Pros:

Atmosphere

Cons:

The roads to the property

2026-01-09 via Nuitee
R
REY family_with_children ke
8
2026-01-04 via Nuitee
D
Dennis family_with_children ke
9
Ol Supat was the best short vacation decision of 2025.
Pros:

The location is amazing for relaxation. The birds, the river and park next door made this stay special.
Staff were friendly and helpful. The food was lovely, right from breakfast to the other Ala Carte meals.

Cons:

Having to leave and get back to doing life.

2026-01-02 via Nuitee
A
Ashley family_with_children ke
7
Pros:

Rooms are clean and spacious. The pool is excellent. Location is calm and quiet. Carry Winter Jackets it's cold here. Loved the Service.

Cons:

Breakfast and Food can be better. Needs improvement in terms of taste and preparation.

2025-12-22 via Nuitee
S
Sami solo_traveller de
9
2025-12-18 via Nuitee
J
Joey family_with_children nl
8
A very nice stay at Olsupat Lodge. ❤️
Pros:

The location is very nice. The pool, garden en even the view from the balcony. The staff is friendly and helpful. If you’re looking for a quiet, “zen” place to relax, this is a great spot to book. It does get very busy with lots of locals on the weekends, but personally I found that all the more enjoyable.

Cons:

Not much, maybe the shower did not have enough pressure, but I guess that is something that comes with the location the place is in.

2025-12-11 via Nuitee
M
Mavhunga family_with_children zw
8
Pros:

Wonderful people

Daisy treated me very well

Cons:

Late delivery of food

2025-12-11 via Nuitee
M
machini couple ke
10
Pros:

The place is very nice and beautiful and I love it my staying there with my family

Cons:

Treat people well no VIP class we come to spend money there

2025-12-04 via Nuitee
A
Alphonse couple ke
9
Pros:

The rooms were clean. The food was very good and the staff was genuinely the best part of our stay. They were kind and ready to help at all times.

Cons:

The hot water sometimes didn't work. When we inquired about it, the staff were ready and willing to help us.

2025-11-11 via Nuitee
T
Tiago family_with_children br
10
Pros:

I stayed there twice to be honest, and left one review already, however I forgot to mention how helpful they were at the check-in and check out.
My friends arrived 2AM and they were there to check them in.

Cons:

One thing to improve, they should leave some waters for selling, if you get there late, or wake up very early, there is no way to get water.

2025-11-09 via Nuitee
T
Tiago extended_group br
10
Very chill with good service.
Pros:

The location is very good — no complaints about that. It’s outside of Nairobi, practically inside Nairobi National Park. The view is beautiful, and there are lots of monkeys in the morning. They say it’s even possible to see other animals from there sometimes.
The food is good, and the service and prices were very fair — nothing to complain about.

Cons:

The downside is that the Wi-Fi didn’t work in the room on any of the days. There was one day when it worked, but it kept dropping a lot. One day there was no internet at all, and it took them a while to fix it. For those who work online and depend on the internet, this might not be the best place.

2025-11-09 via Nuitee
M
Muisyo couple ke
6
2025-10-23 via Nuitee
R
Robin couple fr
7
2025-10-23 via Nuitee