Swissotel Living Jeddah

Hotels
•
Swissôtel Hotels & Resorts
9 (1100 reviews)
Building No 2652 Prince Saud Al Faisal Street 7490 Al Khaldiya , Jeddah , SA
+966 12 618 4666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Comfortable Rooms
Cons:
Check-in Delays
High Prices

Categories

Cleanliness
9.33
Cleanliness was frequently praised with comments about the hotel being clean.
Service
9.3
The staff received positive feedback for their friendliness and professionalism, particularly specific employees.
Location
9.34
Multiple reviews mentioned the hotel’s prime location near services and attractions.
Room Quality
8.79
Rooms were noted as nice and equipped, but there were mentions of some issues like waiting for check-in.
Amenities
8.82
Amenities were appreciated, including washing machines and breakfast, although some complaints about mobile network.
Value for Money
8.28
Value was questioned due to high pricing compared to expectations.
Food and Beverage
8.83
Breakfast was described as diverse and good, contributing positively to the overall experience.
Overall Experience
9.3
The overall experience was very positive with many repeated mentions of staff's excellent service and hotel quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:52

Property Description

Luxurious Accommodation with Stunning City Views

1. Premium Amenities: Swissotel Living Jeddah offers an outdoor swimming pool, fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

2. Modern Rooms with Kitchenettes: Each air-conditioned room is well-equipped with a desk, coffee machine, fridge, microwave, safety deposit box, and a flat-screen TV. Some rooms even feature a kitchen with a dishwasher and oven for added convenience.

3. Convenient Services: Enjoy complimentary buffet breakfast, 24-hour front desk, airport transfers, room service, and free WiFi. Guests can also utilize the business centre or grab a snack at the on-site bar.

Experience luxury and comfort at Swissotel Living Jeddah - book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1100 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
mohammed • couple • sa
4
تجربه سيئة ومخيبة للآمال .
Pros:

قربه من البحر والمطار

Cons:

كانت تجربتي في هذا الفندق غير مرضية، ولم تكن بالمستوى الذي كنت أتوقعه من فندق مصنف ضمن فئة الخمس نجوم.

عند وصولي، تأخر تسليم الغرفة لأكثر من ساعة دون أن أتلقى توضيحًا مناسبًا عن سبب التأخير. وبعد استلام الغرفة، لم يتم تقديم أي ترقية (Upgrade) أو أي معالجة مناسبة للتأخير، رغم أنني كنت أتوقع مستوى أعلى من الخدمة والتعامل مع الضيف.

أما عند المغادرة، فقد قمت بتسليم الغرفة للموظفة قبل الساعة الثانية ظهرًا، وأوضحت لها أنني متوجه إلى المطار. وبعد مغادرتي، تلقيت اتصالًا منها وبنبرة مرتفعة تفيد بأن الغرفة لم يتم تسليمها. أوضحت لها أن بطاقة الغرفة موجودة على مكتبها، وبعد التحقق تبين بالفعل أن البطاقة كانت موجودة لديها وقامت بعدها بانهاء المكالمة .

أرى أن هذا الموقف يعكس وجود قصور في إجراءات التواصل والتنسيق الداخلي، وكان من الممكن تجنب هذا الموقف بسهولة من خلال التحقق من المعلومات قبل التواصل مع الضيف.

بناءً على ما سبق، فإن تجربتي الشخصية كانت مخيبة للآمال، خصوصًا فيما يتعلق بسرعة إجراءات تسجيل الدخول، والتعامل مع طلبات الضيوف، والتنسيق عند المغادرة. كنت أتوقع مستوى أعلى من الاحترافية والتنظيم بما يتناسب مع تصنيف الفندق.

2026-09-19 • via Nuitee
S
sharifah • solo_traveller • sa
10
اقامة رائعة ومريحة جدا
Pros:

الخدمة ممتازة وتعامل الموظفين راقي وخاصة موظفين الاستقبال كانوا موظفين نسيت اسمائهم لكن اشكرهم على حسن التعامل والاسلوب الراقي

2026-09-18 • via Nuitee
Y
yasser • extended_group • eg
9
السعر مرتفع قليلا
Pros:

كل شئ ممتاز

Cons:

لاشئ

2026-09-17 • via Nuitee
R
RASHED • family_with_children • kw
10
2026-09-16 • via Nuitee
الزهراني • family_with_children • sa
6
2026-09-12 • via Nuitee
S
Sumiah • family_with_children • sa
8
2026-09-11 • via Nuitee
S
Sara • family_with_children • sa
10
Pros:

Clean and nice =)

2026-09-11 • via Nuitee
K
Khaled • couple • sa
10
Pros:

من أفضل الفنادق اللي ممكن أسكن فيها وهذي مب اول مره اسكن فيه هذي المره الثالثه
فندق مرتب ونظيف وكل شي مريح

Cons:

مب ما اعجبني لكن لو يتم النظر في السعر شوي لانه مرتفع

2026-09-05 • via Nuitee
V
Vusala • family_with_children • az
10
I want to thank whole team who supported us during our stay: especially to bellman Riyad, Bellman Ma
Pros:

Windows large and big enough and bright rooms. I want to thank whole team who supported us during our stay: especially to bellman Riyad, Bellman Mahfuj, all housekeeping staff, I do not remember names. Thank you!

Cons:

reduce rates to motivate long stay

2026-09-01 • via Nuitee
A
Amr • family_with_children • eg
10
2026-08-30 • via Nuitee
H
Hodithy • family_with_children • sa
8
2026-08-30 • via Nuitee
F
Faisal • family_with_children • sa
9
A wonderful and comfortable stay with excellent service and outstanding hospitality, especially from Riyad.
Pros:

I really enjoyed my stay. The property is modern, clean, comfortable, and well maintained. The location is excellent, and the staff were very welcoming and professional. I would especially like to thank Riyad for his exceptional service and outstanding hospitality. He was very helpful and made my stay even more enjoyable.

Cons:

Overall, I had a very pleasant stay and there was nothing major that I disliked. Everything met my expectations.

2026-08-29 • via Nuitee
عزه • couple • sa
10
2026-08-27 • via Nuitee
ابراهيم • couple • sa
10
Pros:

جميله

2026-08-26 • via Nuitee
فهد • extended_group • sa
10
2026-08-25 • via Nuitee
Z
Zhoor • extended_group • sa
10
2026-08-23 • via Nuitee
A
Ali • solo_traveller • sa
10
2026-08-20 • via Nuitee
L
Lamia • couple • sa
8
Well definitely recommend the place
Pros:

Location and room facilities

Cons:

Cleanliness

2026-08-16 • via Nuitee
A
AbdulRahman • family_with_children • sa
10
2026-08-15 • via Nuitee
K
Khaled • family_with_children • sa
10
تعامل راقي من جميع الموظفيين وخصوصا عامل النظافة عاصف خدمة تنظيف على مدار الساعة وباي وقت
Pros:

مكان فخم وراقي يمنحك تجربة استثنائية وخدمة عملاء غير عادي وخصوصا قسم الهاوس كيبينق

Cons:

لاشيء

2026-08-13 • via Nuitee