Novotel Makkah Thakher City

Hotels
Novotel
8.4 (17855 reviews)
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237 , Makkah , sa

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Comfortable rooms
Good amenities
Value for money
Cons:
Location far from Haram
Overwhelmed shuttle service
Busy during peak times

Categories

Cleanliness
8.23
Multiple reviews praised the cleanliness.
Service
8.6
Most guests appreciated the staff's helpfulness.
Location
8.04
Location received mixed reviews, being far from Haram.
Room Quality
8.39
General sentiment was positive about room comfort.
Amenities
8.52
Facilities such as shuttles and parking were well-received.
Value for Money
8.68
Guests felt that the price was reasonable for the services provided.
Food and Beverage
8.33
Breakfast options were mentioned positively.
Overall Experience
8.4
Overall experiences were frequently described as very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:09

Property Description

Luxurious Accommodation
Novotel Makkah Thakher City, located just 5.2 km from Hira Cave, offers elegant air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Enjoy a comfortable stay with free WiFi and room service at this 4-star hotel.

Convenient Facilities
Indulge in a delicious buffet breakfast at the hotel's restaurant, or grab a snack at the on-site bar. Take advantage of the fitness centre, free parking, and business area during your stay. The 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions
Explore Makkah's popular attractions such as the Makkah Museum and Zamzam Well, both just a short drive away. With Masjid Al Haram located 7.4 km from the hotel, Novotel Makkah Thakher City offers a perfect blend of convenience and comfort.

Ready to experience luxury and convenience in Makkah? Book your stay at Novotel Makkah Thakher City now!

Important information:

Free daily shuttle service to and from Al Haram Al Makki every hour for 24 hours.

During the holy month of Ramadan, the breakfast will be served as Sahour and Dinner will be replaced by IFTAR From dinner

Staying in Makkah during the period from 18 April to 31 May 2026 requires a valid Hajj/Work permit or ID issued in Makkah City
Guests without the required permit may be denied entry or accommodation during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 17855 reviews
Cleanliness: 8.23
Service: 8.6
Location: 8.04
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.33
Overall Experience: 8.4
A
Anod extended_group sa
10
ممتازه 👌👌👌
Pros:

النظافه وترتيب الغرف كل شي ممتاز والموظفين قمه ف الاحترام انصح بشده بس بعيد عن الحرم

Cons:

كل شي كان تمام كل شي أعجبني جدا

2026-06-28 via Nuitee
A
Abdulrahman couple sa
1
Not clean smell very bad the bathroom.
Pros:

I paid full amount before I arrived at the hotel but they charged me for entering my room this is not acceptable.Also the room not clean and smell very bad the bathroom.

Cons:

Nothing

2026-06-27 via Nuitee
A
Azeeza solo_traveller sa
10
مكان مريح و جميل و لكن يفتقد روحانية الحرم
Pros:

نظافة ذوق تعامل اكل جيد

Cons:

المكان والمسافة عن الحرم

2026-06-26 via Nuitee
حسن couple sa
1
الاحترام وعدم الازعاج واجب
Pros:

لا شي الاسقبال يمشونك ع كيفهم وقلت ادب ازعاج سدقو مية مره مافسه راحه هوتيل رقم 2لاحد يجيه لافيه احترام ولاتقدير

Cons:

الرسبشن عديم احترام

2026-06-26 via Nuitee
F
Fanta family_with_children us
3
Pros:

None

Cons:

Na

2026-06-26 via Nuitee
I
Ibrahim extended_group sa
10
2026-06-26 via Nuitee
D
Dr.Ward solo_traveller sa
10
2026-06-26 via Nuitee
H
Hassan family_with_children sa
10
2026-06-26 via Nuitee
E
ENVER solo_traveller ua
10
2026-06-26 via Nuitee
E
Eilham couple qa
10
2026-06-25 via Nuitee
M
Mayssoune couple ma
10
2026-06-25 via Nuitee
A
Ahlam extended_group sa
10
إقامة مميزة تجمع بين الراحة والرقي وحسن الضيافة
Pros:

أتقدم بجزيل الشكر والتقدير لإدارة فندق نوفتيل مكة على حسن الاستقبال وجودة الخدمات المقدمة. كانت إقامتي مريحة ومميزة، ولمستُ حرص الفريق على راحة النزلاء وتلبية احتياجاتهم بكل احترافية

Cons:

وأخص بالشكر الأستاذ أحمد الحارثي والأستاذة بسمة على رقي التعامل، وسرعة الاستجابة، وتسهيل جميع الخدمات بكل لطف واهتمام. كان لتعاونهم وابتسامتهم وحسن أخلاقهم أثر جميل في جعل الإقامة أكثر راحة وتميزًا

2026-06-24 via Nuitee
A
Asim137 solo_traveller sa
8
2026-06-24 via Nuitee
N
NOur couple eg
9
2026-06-24 via Nuitee
A
Ahlam family_with_children sa
10
إقامة مميزة تجمع بين الراحة والرقي وحسن الضيافة
Pros:

أتقدم بجزيل الشكر والتقدير لإدارة فندق نوفتيل مكة على حسن الاستقبال وجودة الخدمات المقدمة. كانت إقامتي مريحة ومميزة، ولمستُ حرص الفريق على راحة النزلاء وتلبية احتياجاتهم بكل احترافية

Cons:

وأخص بالشكر الأستاذ أحمد الحارثي والأستاذة بسمة على رقي التعامل، وسرعة الاستجابة، وتسهيل جميع الخدمات بكل لطف واهتمام. كان لتعاونهم وابتسامتهم وحسن أخلاقهم أثر جميل في جعل الإقامة أكثر راحة وتميزًا.

2026-06-24 via Nuitee
M
Mari solo_traveller sa
10
2026-06-24 via Nuitee
A
Anas couple sa
9
2026-06-23 via Nuitee
A
Ahmad couple sa
10
تجربه جميلة
Pros:

فندق جميل ونظيف يبعد عن الحرم 15 دقيقه فيه باص ياخذك للحرم بدايه كل ساعة

Cons:

مكان وقوف الباص بعيد عن بوابات الحرم لازم تمشي 10 دقايق تقريبا

2026-06-23 via Nuitee
N
Nabil couple ye
10
2026-06-23 via Nuitee
L
Louay couple sy
10
2026-06-22 via Nuitee