Novotel Makkah Thakher City

Hotels
•
Novotel
8.4 (17256 reviews)
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237 , Makkah , sa

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Comfortable rooms
Good amenities
Value for money
Cons:
Location far from Haram
Overwhelmed shuttle service
Busy during peak times

Categories

Cleanliness
8.23
Multiple reviews praised the cleanliness.
Service
8.6
Most guests appreciated the staff's helpfulness.
Location
8.04
Location received mixed reviews, being far from Haram.
Room Quality
8.39
General sentiment was positive about room comfort.
Amenities
8.52
Facilities such as shuttles and parking were well-received.
Value for Money
8.68
Guests felt that the price was reasonable for the services provided.
Food and Beverage
8.33
Breakfast options were mentioned positively.
Overall Experience
8.4
Overall experiences were frequently described as very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:09

Property Description

Luxurious Accommodation
Novotel Makkah Thakher City, located just 5.2 km from Hira Cave, offers elegant air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Enjoy a comfortable stay with free WiFi and room service at this 4-star hotel.

Convenient Facilities
Indulge in a delicious buffet breakfast at the hotel's restaurant, or grab a snack at the on-site bar. Take advantage of the fitness centre, free parking, and business area during your stay. The 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions
Explore Makkah's popular attractions such as the Makkah Museum and Zamzam Well, both just a short drive away. With Masjid Al Haram located 7.4 km from the hotel, Novotel Makkah Thakher City offers a perfect blend of convenience and comfort.

Ready to experience luxury and convenience in Makkah? Book your stay at Novotel Makkah Thakher City now!

Important information:

Free daily shuttle service to and from Al Haram Al Makki every hour for 24 hours.

During the holy month of Ramadan, the breakfast will be served as Sahour and Dinner will be replaced by IFTAR From dinnerPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 17256 reviews
Cleanliness: 8.23
Service: 8.6
Location: 8.04
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.33
Overall Experience: 8.4
R
Rashad • family_with_children • us
7
2026-04-04 • via Nuitee
M
Mona • family_with_children • sa
10
2026-04-04 • via Nuitee
A
Alrubkhi • extended_group • om
10
2026-04-04 • via Nuitee
O
Omar • couple • sa
10
Pros:

الاستقبال من الموظفه
نظافة المكان

2026-04-04 • via Nuitee
M
Mraim • family_with_children • sa
8
2026-04-04 • via Nuitee
K
khushal khan • solo_traveller • pk
5
the staff was not good
Pros:

cleaning

Cons:

staff

2026-04-04 • via Nuitee
A
Ayed • couple • sa
10
2026-04-04 • via Nuitee
A
Armend • family_with_children • ch
10
2026-04-04 • via Nuitee
صبري • family_with_children • sa
4
2026-04-04 • via Nuitee
الشيدي • solo_traveller • om
10
اقامه جميله ومريحه ..توفقت ف الاختيار
Pros:

نعم كان افطار رائع وطاقم ودود

Cons:

نقطة النزول الي الحرم بعيده جدا عن الحرم

2026-04-04 • via Nuitee
متعب فلاح • family_with_children • sa
10
شكرا لكم
Pros:

النظافه مريح جدا

Cons:

مواقف الباصات عند الحرم بعيده شوي

2026-04-04 • via Nuitee
مرام • couple • sa
8
2026-04-04 • via Nuitee
E
Elraiany • solo_traveller • sa
6
Good value for the price
Pros:

Good room service
Free Shuttle to and from haram

Cons:

I received the room with The bathroom had a smell

2026-04-04 • via Nuitee
عبداللطيف • couple • sa
10
سوف اكرر الزياره واعتمده لزيارة مكه
Pros:

كل شي كان جميل وحلو جداً

2026-04-04 • via Nuitee
F
Filza • couple • sa
4
2026-04-04 • via Nuitee
S
Safitri • family_with_children • id
10
InsyaAllah I will return to Novotel
Pros:

The hotel is wonderful

Cons:

The location

2026-04-04 • via Nuitee
H
Hamed • solo_traveller • ae
8
2026-04-03 • via Nuitee
R
Rana Wahid • family_with_children • it
9
2026-04-03 • via Nuitee
A
Adnan • family_with_children • sa
7
Pros:

Breakfast is good for this hotel. Underground parking.

Cons:

Room carpet was not clean, washroom smelly also the shower leaver was Brooke. Then I have to inform reception and they send someone to fix it. People at reception not freindly as usual. Even if you ask them any thing. Not clear answer. Shuttle buses pickup point from haram gate number D27 shaban parking which is the last spot for this shuttle parking. When I checked on booking.com reviews before arrive this hotel my perception was diffrent. But this is normal hotel furniture not in good condition 4 beds not appropriate. Specially 1 mattress was on top of sofa and that is very much uncomfortabl for sleep.

2026-04-03 • via Nuitee
A
ABDULWAHAB • couple • sa
10
2026-04-03 • via Nuitee