One Click Hotel

Hotels
8 (643 reviews)
KN 37,ST 9 KIYOVU , Kigali , rw

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Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.08
The room was not thoroughly cleaned, with used soap in the shower and issues with the bathroom flooding.
Service
9.05
Staff were described as helpful and polite, enhancing the overall experience.
Location
9.09
Good location within walking distance to downtown, convenient access to amenities.
Room Quality
7.04
Mixed reviews; some rooms had issues like squeaky floors and inadequate facilities.
Amenities
8.07
Decent amenities, although some guests noted limited restaurant options nearby.
Value for Money
8.03
Affordable pricing relative to location, though cleanliness issues detracted from value.
Food and Beverage
8.58
Good breakfast options available; guests appreciated the variety.
Overall Experience
8.05
Overall a satisfactory experience with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:45

Property Description

Convenient Location in Kigali
One Click Hotel, located in Kigali, offers a range of amenities to ensure a comfortable stay. With a variety of room options, including allergy-free rooms, and a garden for relaxation, guests can enjoy a peaceful environment during their visit.

Delightful Dining Options
Guests at One Click Hotel can indulge in a culinary experience with a restaurant serving African, American, and French cuisine. For those with dietary preferences, a vegetarian menu is also available.

Family-Friendly Facilities
Families traveling with children can take advantage of the children's playground on-site. With a welcoming atmosphere and thoughtful amenities, One Click Hotel is the ideal choice for a family getaway.

Book your stay at One Click Hotel now and experience comfort and convenience in the heart of Kigali.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8
Based on 643 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
E
Elvis Sinfwa • solo_traveller • na
6
Mordenise the facility
Pros:

One click’s infrastructure is old, must modernize the facility.

Cons:

Old infrastructures

2026-03-21 • via Nuitee
P
Peter • couple • de
9
Schönes Zimmer, gutes Restaurant
Pros:

Gut ausgestattetes großes Zimmer, gutes Frühstück, tolles Restaurant (indoor und mit Garten).
Kostenloser Transfer zum Flughafen

Cons:

-

2026-03-21 • via Nuitee
I
Ian S • solo_traveller • sa
9
Great Friendly Hotel.
Pros:

Great Friendly hotel, good size rooms with balcony. Nice breakfast, easy to get around from this hotel.

2026-03-19 • via Nuitee
A
Aklilu Tamrat • solo_traveller • et
5
Pros:

Cleanness and friendly waiter's

Cons:

I had a very disappointing experience. After arriving at Kigali airport at 16:45, the pickup driver only arrived at 18:10, even though the cancellation time was before 18:00. When the driver finally came, the hotel tried to change my booking from the hotel I paid for to a guest house far from the location I planned to visit. They gave false excuses such as plumbing and Wi-Fi problems, but when we reached the hotel, everything was working perfectly.
It felt like they were trying to force us to accept a different place after the cancellation time had passed. Only after we insisted and mentioned contacting the police did they take us to the correct hotel. No apology was given. I strongly feel this is misleading and not trustworthy.

2026-03-19 • via Nuitee
D
David • solo_traveller • cd
10
2026-03-16 • via Nuitee
M
Muuka • solo_traveller • zm
9
Good staff, location, security and value for money.
2026-03-14 • via Nuitee
S
Sonia • couple • au
7
Value for money
Pros:

The hotel was value for money. The rooms were clean and spacious.

Cons:

The bathroom could do with updating.

2026-03-14 • via Nuitee
S
Stephen • solo_traveller • in
9
worth for moeny
Pros:

Good variation and not repeated the same menu. Breakfast was also available at 5am

Cons:

Improvement of Bathroom

2026-03-11 • via Nuitee
R
Rahab • couple • rw
9
2026-03-11 • via Nuitee
Z
Zaphania • solo_traveller • ke
8
Good hotel with exceptional staff
Pros:

The facility is located in a quiet neighboorhood and good for business trips

Cons:

Nothing that I can report of

2026-03-11 • via Nuitee
J
Josphat Igadwa • solo_traveller • ke
8
2026-03-09 • via Nuitee
C
Clement • solo_traveller • ke
7
2026-03-09 • via Nuitee
Z
Zaphania • solo_traveller • ke
9
Pros:

The catering service and the meals

Cons:

None

2026-03-08 • via Nuitee
N
ndung'u • solo_traveller • ke
3
2026-03-05 • via Nuitee
A
ANA MARIA • solo_traveller • pe
10
Pros:

Servicio

2026-03-03 • via Nuitee
T
Todd_Nial • couple • ie
8
Great value city hotel
Pros:

Great value, decent room and good breakfast. Plenty of motos outside so not a issue to get around the city. We used the complimentary airport shuttle which worked really well and was a nice bonus.

2026-03-02 • via Nuitee
N
Nikolay • extended_group • ru
9
Отличный вариант в Кигали, очень рекомендую
Pros:

Отличный отель, превосходит многие другие. Расположен в 15 минутах ходьбы от центра города, находится на тихой улице. Предоставляется трансфер из аэропорта по прилету и обратно при вылете, что очень удобно, мы им воспользовались. Раннее заселение, в 9 утра нам был предоставлен номер. Очень хорошие завтраки, вкусные и сытные, включая бесподобный руандийский кофе. Просторный, чистый номер, с ежедневной уборкой, также предоставлялся набор для чистки зубов и лезвие для бритья, что очень удобно. Также в отеле дали контакты гида- водителя, с которым мы посмотрели страну на его собственной машине, нам очень понравилось.

Cons:

Единственный минус, крутой подъем по дороге в центр города, но это особенность Кигали, весь город расположен на холмах.

2026-02-25 • via Nuitee
A
Audric • solo_traveller • ca
6
Breakfast saves them, otherwise blah
Pros:

Breakfast exceptional

Cons:

Donne staff was outright unpleasant, some was pleasant

2026-02-24 • via Nuitee
M
Md Mozammel Hoque • couple • bd
10
All Stuff is good
2026-02-24 • via Nuitee
A
Alessandro • solo_traveller • it
7
2026-02-14 • via Nuitee