One Click Hotel

Hotels
8 (701 reviews)
KN 37,ST 9 KIYOVU , Kigali , RW

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.08
The room was not thoroughly cleaned, with used soap in the shower and issues with the bathroom flooding.
Service
9.05
Staff were described as helpful and polite, enhancing the overall experience.
Location
9.09
Good location within walking distance to downtown, convenient access to amenities.
Room Quality
7.04
Mixed reviews; some rooms had issues like squeaky floors and inadequate facilities.
Amenities
8.07
Decent amenities, although some guests noted limited restaurant options nearby.
Value for Money
8.03
Affordable pricing relative to location, though cleanliness issues detracted from value.
Food and Beverage
8.58
Good breakfast options available; guests appreciated the variety.
Overall Experience
8.05
Overall a satisfactory experience with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:45

Property Description

Convenient Location in Kigali
One Click Hotel, located in Kigali, offers a range of amenities to ensure a comfortable stay. With a variety of room options, including allergy-free rooms, and a garden for relaxation, guests can enjoy a peaceful environment during their visit.

Delightful Dining Options
Guests at One Click Hotel can indulge in a culinary experience with a restaurant serving African, American, and French cuisine. For those with dietary preferences, a vegetarian menu is also available.

Family-Friendly Facilities
Families traveling with children can take advantage of the children's playground on-site. With a welcoming atmosphere and thoughtful amenities, One Click Hotel is the ideal choice for a family getaway.

Book your stay at One Click Hotel now and experience comfort and convenience in the heart of Kigali.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KGL

Location

Guest Reviews

8
Based on 701 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
E
Emmanuel • couple • cd
6
Pros:

Le personnel etait tres serviable

Cons:

La douche est trop vieille qu'il a ete difficile d'arreter l'eau de couler pour dormir plus calmement. Il etait aussi trop tard pour demander de l'aide a la reception.

2026-10-31 • via Nuitee
D
DIATTA • solo_traveller • sn
8
Etablissment assez sympa que je recommanderai volontiers à nouveau.
Pros:

Personnel accueillant et courtois; bonne position géographique

Cons:

Le choix au buffet du petit déjeuner est assez restreint. La climatisation n'était pas optimale. Seules 5 chaines de télévisions de télévision fonctionnelles

2026-10-28 • via Nuitee
M
Mortala • solo_traveller • gm
8
Pros:

I like the friendly staff.

Cons:

I was not very happy with the bed because it is shaky sometimes and makes noise. The shower in the bathroom also needs to be fixed because the hanger is spoiled. Other than that, everything was good

2026-10-26 • via Nuitee
A
Adamu • couple • ng
9
I enjoyed my stay at the hotel
Pros:

The room size and the location

Cons:

None

2026-10-23 • via Nuitee
K
Kimani • solo_traveller • ug
3
Average
Pros:

Staff were extremely helpful

Cons:

No hot water in my room for the last day and night

2026-10-22 • via Nuitee
M
Mamadou • couple • fr
10
2026-10-21 • via Nuitee
T
ThankGod • solo_traveller • ng
9
Very good, enjoyed my stay
Pros:

Location - okay
Staff - Very friendly
Facilities - Good, can be improved upon.
Hotel Shuttle - Superb
Complimentary Breakfast - Excellent

Cons:

TV Stations - Bad, only one station was functional in my room; I called to complain, they promised to come fix it, but never did

2026-10-19 • via Nuitee
S
sylvain • solo_traveller • ke
8
Pros:

Très bon rapport qualité/prix
chambre spacieuse

2026-10-17 • via Nuitee
G
gomes • solo_traveller • rw
7
I would go back their, keep doing great but try to make it greater
Pros:

It's nice, location is nice and soo are the staff, but I felt something were missing, I can't explain what, but could do with some more off improvement.

Cons:

I didn't say that I didn't like it, but as I have said, it could do with some more improvement. Don't really know what, but I leave it to the management.

2026-10-13 • via Nuitee
J
Jericho • solo_traveller • ug
9
Great customer service from the staff
Pros:

1. The staff are very friendly and helpful, especially the receptionists ie Mahlik, Henrietta, and the other girls.

2. The room was spacious enough and had a wide balcony.

3. Breakfast is alright and the restaurant runs 24/7 so you can get meals whenever you want

4. Its in a good, quiet location

Cons:

1. The bathrooms a bit older but atleast they are kept clean.

2026-10-10 • via Nuitee
S
Suhail • solo_traveller • ng
10
Pros:

All was fantastic

Cons:

Nothing

2026-10-10 • via Nuitee
S
Suhail • solo_traveller • ng
10
Pros:

Fantastic and the staff are excellent. I recommend you go there

Cons:

Nothing

2026-10-10 • via Nuitee
S
Sippie • couple • nl
10
2026-10-08 • via Nuitee
R
Rulof • solo_traveller • za
8
Pros:

Vet friendly staff, went out of their way to give me breakfast at 5 am

Cons:

Location, very safe but far from amenities as described, I had a booking at the Hotel, that is great, I normally stay at the hotel, but then last minute they move me to the apartment that is about 10 min drive from hotel

2026-10-07 • via Nuitee
K
Kflom • solo_traveller • er
10
2026-09-19 • via Nuitee
A
ASIFIWE BAHATI • solo_traveller • cd
8
Keep ameliorating your services
Pros:

All things were okay apart from some delay in arranging my room

Cons:

The balcon was not so clean after rain

2026-09-18 • via Nuitee
A
ASIFIWE BAHATI • solo_traveller • cd
8
2026-09-18 • via Nuitee
R
Romeu • solo_traveller • mz
7
2026-09-06 • via Nuitee
S
Stephen • solo_traveller • qa
6
One click in good location but needs to change many things
Pros:

Prime location to many services.
The receptionist wqs welcoming and very helpful
I ate good fish prepared in their restaurant
Provided toiletries - soap, toothpaste and brush

Cons:

The room 606 has very bad and old toilet
The bed matress is hard as a rock
Presented an empty fridge in the room
House keeping is still lacking - not uptodate
The breakfast needs to be improved! Only enjoyed their soup

2026-09-01 • via Nuitee
J
John • solo_traveller • ke
9
2026-08-31 • via Nuitee