One Click Hotel

Hotels
8 (701 reviews)
KN 37,ST 9 KIYOVU , Kigali , rw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.08
The room was not thoroughly cleaned, with used soap in the shower and issues with the bathroom flooding.
Service
9.05
Staff were described as helpful and polite, enhancing the overall experience.
Location
9.09
Good location within walking distance to downtown, convenient access to amenities.
Room Quality
7.04
Mixed reviews; some rooms had issues like squeaky floors and inadequate facilities.
Amenities
8.07
Decent amenities, although some guests noted limited restaurant options nearby.
Value for Money
8.03
Affordable pricing relative to location, though cleanliness issues detracted from value.
Food and Beverage
8.58
Good breakfast options available; guests appreciated the variety.
Overall Experience
8.05
Overall a satisfactory experience with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:45

Property Description

Convenient Location in Kigali
One Click Hotel, located in Kigali, offers a range of amenities to ensure a comfortable stay. With a variety of room options, including allergy-free rooms, and a garden for relaxation, guests can enjoy a peaceful environment during their visit.

Delightful Dining Options
Guests at One Click Hotel can indulge in a culinary experience with a restaurant serving African, American, and French cuisine. For those with dietary preferences, a vegetarian menu is also available.

Family-Friendly Facilities
Families traveling with children can take advantage of the children's playground on-site. With a welcoming atmosphere and thoughtful amenities, One Click Hotel is the ideal choice for a family getaway.

Book your stay at One Click Hotel now and experience comfort and convenience in the heart of Kigali.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KGL

Location

Guest Reviews

8
Based on 701 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
S
sherif abdelaziz • solo_traveller • eg
3
Pros:

The hotel is safe and has security. The breakfast is good.

Cons:

The cleanliness is a serious issue. I found cockroaches in the hotel, I have photos! , which was very disappointing. The staff were also not friendly at all. I had just come from an excellent experience in Kenya, so I was really shocked and disappointed by what happened here.

2026-08-28 • via Nuitee
K
Kasweka • couple • ca
10
Best customer service
Pros:

Very clean, comfortable bed. Nice food at restaurant. Agents well mannered and trained furthermore agents are customer oriented !

Cons:

None

2026-08-26 • via Nuitee
E
Ejaz • solo_traveller • in
9
2026-08-26 • via Nuitee
A
Abdurahman • solo_traveller • et
10
2026-08-25 • via Nuitee
R
Reizer • couple • pl
1
Cons:

Hotel zapomnial nas powiadomić, ze nie ma dla nas pokoju, później napisał do Booking, ze nie stawiliśmy sie w hotelu.

2026-08-24 • via Nuitee
U
Uche • solo_traveller • ng
8
Safe quite hotel in a nice part of Kigali
Pros:

Nice small hotel in a good area of town. Neat, safe and peaceful

Cons:

Nothing

2026-08-22 • via Nuitee
J
Julie • solo_traveller • au
7
2026-08-22 • via Nuitee
D
Dimitris • family_with_children • gr
7
Pros:

Great location in a quiet and safe area. The staff was very polite. The rooms were spacious, offering good value for money. We truly appreciated that despite our delayed arrival, the hotel’s shuttle service was waiting for us in the middle of the night.

Cons:

However, there could be a wider variety of options at breakfast. Also, the charges regarding the airport shuttle service were somewhat unclear.

2026-08-19 • via Nuitee
D
Dimitris • family_with_children • gr
7
Pros:

Great location in a quiet and safe area. The staff was very polite. The rooms were spacious, offering good value for money. We really appreciated that since they didn't have a twin room available as requested, they provided us with two adjacent rooms instead.

Cons:

However, there could be a wider variety of options at breakfast.

2026-08-19 • via Nuitee
D
Dario Tedesco • solo_traveller • it
8
2026-08-11 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-08-07 • via Nuitee
P
Pascal • couple • rw
8
I had a great stay, I really like the place and I would like to recommend it to other travelers. The location is very co
Pros:

I like the location, it’s near the town center where you can walk or take a taxi to get whatever you need.

Cons:

It’s clean

2026-08-04 • via Nuitee
N
Ngoty • solo_traveller • tz
8
Amaizing
Pros:

All about it

2026-07-22 • via Nuitee
C
Christophe • solo_traveller • fr
10
Pros:

Très propre très calme et agréable
Personnel très accueillant

Cons:

Système carte bancaire ne fonctionne pas

2026-07-17 • via Nuitee
M
Malgorzata • solo_traveller • pl
10
Świetna lokalizacja i obsluga.
2026-07-10 • via Nuitee
A
Agatha • extended_group • mw
8
Perfect location
Pros:

Loved the location. Close to the city centre yet quiet and peaceful.

2026-07-09 • via Nuitee
O
Olivier • couple • rw
8
2026-07-09 • via Nuitee
A
Ans • solo_traveller • nl
9
Pros:

Zeer vriendelijk en professioneel personeel

Cons:

De douche is niet schoon en afvoer verstopt

2026-07-06 • via Nuitee
B
Bashir • solo_traveller • ng
7
2026-07-04 • via Nuitee
O
Odain • solo_traveller • gb
6
Pros:

The location and the staff

Cons:

Breakfast could be a lot better. It was very limited.

2026-06-30 • via Nuitee