One Click Hotel

Hotels
8 (643 reviews)
KN 37,ST 9 KIYOVU , Kigali , rw

listing image 1
Show all photos

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.08
The room was not thoroughly cleaned, with used soap in the shower and issues with the bathroom flooding.
Service
9.05
Staff were described as helpful and polite, enhancing the overall experience.
Location
9.09
Good location within walking distance to downtown, convenient access to amenities.
Room Quality
7.04
Mixed reviews; some rooms had issues like squeaky floors and inadequate facilities.
Amenities
8.07
Decent amenities, although some guests noted limited restaurant options nearby.
Value for Money
8.03
Affordable pricing relative to location, though cleanliness issues detracted from value.
Food and Beverage
8.58
Good breakfast options available; guests appreciated the variety.
Overall Experience
8.05
Overall a satisfactory experience with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:45

Property Description

Convenient Location in Kigali
One Click Hotel, located in Kigali, offers a range of amenities to ensure a comfortable stay. With a variety of room options, including allergy-free rooms, and a garden for relaxation, guests can enjoy a peaceful environment during their visit.

Delightful Dining Options
Guests at One Click Hotel can indulge in a culinary experience with a restaurant serving African, American, and French cuisine. For those with dietary preferences, a vegetarian menu is also available.

Family-Friendly Facilities
Families traveling with children can take advantage of the children's playground on-site. With a welcoming atmosphere and thoughtful amenities, One Click Hotel is the ideal choice for a family getaway.

Book your stay at One Click Hotel now and experience comfort and convenience in the heart of Kigali.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8
Based on 643 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
A
Albert • couple • zm
8
2026-04-09 • via Nuitee
B
Benjamin • couple • gb
9
My Stay at One Click Hotel, Kigali
Pros:

Everything from the airport pickup and the customer service from the reception, the restaurant and the housekeeping

Cons:

The lack of fridges in the rooms

2026-04-06 • via Nuitee
D
Dennis • solo_traveller • ke
3
2026-04-05 • via Nuitee
L
Lee • couple • kr
9
Pros:

가격 대비 정말 좋은 호텔입니다. 호텔 직원들은 모두 친절하셨으며, 공항까지 무료 셔틀을 제공하여 편안하게 이동할 수 있었어요. 침대는 편안했으며, 냉장고, 커피 포트 등 기본적인 시설이 잘 마련되어 있었습니다. 방 크기나 외부 전망 모두 뛰어났어요. 아침 식사 역시 만족스러웠습니다.

Cons:

욕실의 전반적인 컨디션이 조금 아쉬웠으며, 복도에서 누군가 여행 가방을 끌거나 문을 여닫을 때 방 안에 소리가 다소 울렸습니다.

2026-04-02 • via Nuitee
G
Gérard • solo_traveller • fr
8
2026-04-02 • via Nuitee
I
Ian • couple • sa
9
2026-03-28 • via Nuitee
I
Ian • couple • sa
9
2026-03-26 • via Nuitee
J
Jemal Mohamednur • couple • sa
9
2026-03-25 • via Nuitee
P
Peter • couple • de
9
Schönes Zimmer, gutes Restaurant
Pros:

Gut ausgestattetes großes Zimmer, gutes Frühstück, tolles Restaurant (indoor und mit Garten).
Kostenloser Transfer zum Flughafen

Cons:

-

2026-03-21 • via Nuitee
E
Elvis Sinfwa • solo_traveller • na
6
Mordenise the facility
Pros:

One click’s infrastructure is old, must modernize the facility.

Cons:

Old infrastructures

2026-03-21 • via Nuitee
A
Aklilu Tamrat • solo_traveller • et
5
Pros:

Cleanness and friendly waiter's

Cons:

I had a very disappointing experience. After arriving at Kigali airport at 16:45, the pickup driver only arrived at 18:10, even though the cancellation time was before 18:00. When the driver finally came, the hotel tried to change my booking from the hotel I paid for to a guest house far from the location I planned to visit. They gave false excuses such as plumbing and Wi-Fi problems, but when we reached the hotel, everything was working perfectly.
It felt like they were trying to force us to accept a different place after the cancellation time had passed. Only after we insisted and mentioned contacting the police did they take us to the correct hotel. No apology was given. I strongly feel this is misleading and not trustworthy.

2026-03-19 • via Nuitee
I
Ian S • solo_traveller • sa
9
Great Friendly Hotel.
Pros:

Great Friendly hotel, good size rooms with balcony. Nice breakfast, easy to get around from this hotel.

2026-03-19 • via Nuitee
D
David • solo_traveller • cd
10
2026-03-16 • via Nuitee
S
Sonia • couple • au
7
Value for money
Pros:

The hotel was value for money. The rooms were clean and spacious.

Cons:

The bathroom could do with updating.

2026-03-14 • via Nuitee
M
Muuka • solo_traveller • zm
9
Good staff, location, security and value for money.
2026-03-14 • via Nuitee
S
Stephen • solo_traveller • in
9
worth for moeny
Pros:

Good variation and not repeated the same menu. Breakfast was also available at 5am

Cons:

Improvement of Bathroom

2026-03-11 • via Nuitee
R
Rahab • couple • rw
9
2026-03-11 • via Nuitee
Z
Zaphania • solo_traveller • ke
8
Good hotel with exceptional staff
Pros:

The facility is located in a quiet neighboorhood and good for business trips

Cons:

Nothing that I can report of

2026-03-11 • via Nuitee
J
Josphat Igadwa • solo_traveller • ke
8
2026-03-09 • via Nuitee
C
Clement • solo_traveller • ke
7
2026-03-09 • via Nuitee