Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
High wine prices
Maintenance issues
Limited entertainment options

Categories

Cleanliness
8.64
Some reviews mention cleanliness positively, though there are complaints about frayed towels and carpet stains.
Service
10
Consistently highlighted as excellent, with many reviews praising the staff for their friendliness and attentiveness.
Location
10
Repeatedly mentioned as a strong point, with many reviewers appreciating the hotel's prime location.
Room Quality
9.14
General satisfaction with room quality, although some maintenance issues were noted.
Amenities
8.64
Lack of facilities such as a pool was mentioned in some reviews; amenities may be limited.
Value for Money
9.14
Pricing for some services was seen as high, but overall satisfaction suggests decent value.
Food and Beverage
9.64
Positive comments about breakfast and dinner experiences; food quality seen as high.
Overall Experience
10
Many reviewers express intention to return, indicating high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 06:50

Property Description

Luxurious Accommodation
Indulge in a stay at voco Guadalajara Neruda, an IHG Hotel, located just 5.8 km from the iconic Expiatorio Temple. Experience the epitome of comfort and style with our range of luxurious accommodations, complemented by top-notch amenities such as a fitness centre, private parking, and a delightful terrace to unwind.

Gastronomic Delights
Satisfy your culinary cravings at our on-site restaurant and bar, offering a delectable array of dishes and beverages to tantalize your taste buds. With room service at your disposal, enjoy gourmet meals in the comfort of your room, making your stay with us a truly unforgettable gastronomic experience.

Convenience and Hospitality
Benefit from our exceptional services, including a 24-hour front desk, tour assistance, and proximity to renowned landmarks like Jalisco Stadium and Guadalajara Cathedral. Let voco Guadalajara Neruda be your home away from home, where convenience and hospitality converge seamlessly.

Ready to elevate your stay in Guadalajara? Book now at voco Guadalajara Neruda, an IHG Hotel, and unlock a world of unparalleled luxury and comfort.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 80 per day.

Location

Guest Reviews

9.4
Based on 193 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 8.64
Value for Money: 9.14
Food and Beverage: 9.64
Overall Experience: 10
V
Valery • family_with_children • mx
10
Pros:

Excelente ubicación, super cómodo y atención al 100

Cons:

Mi experiencia con las bebidas del bar no fue la mejor 😁

2026-03-09 • via Nuitee
A
Ana • solo_traveller • mx
10
Pros:

El hotel está increíble! El personal es super amable y la zona es muy muy segura

2026-03-07 • via Nuitee
R
Roald J • family_with_children • us
10
Pros:

There was NOTHING I DIDN'T LIKE ABOUT VOCO GUADALAJARA ! The Facilities,Staff, and Amenities were Beyond My Expectations

Cons:

NOTHING IN THIS CATAGORY

2026-03-05 • via Nuitee
L
LAURA ANDREA • family_with_children • mx
10
2026-02-23 • via Nuitee
E
Eduardo • couple • us
10
Pros:

Cleanliness and friendliness of staff

Cons:

Nothing

2026-01-21 • via Nuitee
G
Gilberto • solo_traveller • mx
9
2025-12-30 • via Nuitee
C
Carlo • family_with_children • us
10
Will return.
Pros:

Location is unbearable super nice and safe, employees are great at making sure your needs are fulfilled.

Cons:

I don’t think this applies to this stay.

2025-12-29 • via Nuitee
F
Farida • family_with_children • ca
8
2025-12-07 • via Nuitee
R
rogelio • couple • us
10
2025-12-06 • via Nuitee
V
Victoria • couple • ec
10
Espectacular
Pros:

Ubicación genial, vista maravillosa, atención excelente. Solo buenos comentarios por acá!

2025-12-03 • via Nuitee
P
Patricia • couple • mx
10
UN HOTEL MUY COMODO Y AGRADABLE PARA HOSPEDARSE EN ZAPOPAN
Pros:

UNA CENA EN VIERNES CON MUSICA EN VIVO. LOS DESAYUNOS MUY BUENOS.

Cons:

CONSIDERO QUE EL VINO FUE CARO. CENAMOS CON DOS COPAS DE VINO NACIONAL, CADA UNA POR ALREDEDOR DE $300, LO QUE ES MÁS ALTO QUE LA MEDIA EN OTROS LUGARES PARA ESAS MISMAS ETIQUETAS. ESTÁ A 15 MINUTOS DEL PARQUE COLOMO, UN LUGAR EXCELENTE PARA HACER CAMINAR Y/O EJERCICIO

2025-11-28 • via Nuitee
H
Helmut • solo_traveller • de
8
Ich war zufrieden.
Pros:

Frühstück war gut. Gute Aussicht von der Terrasse. Abendessen war gut.

2025-11-18 • via Nuitee
E
Ernesto • family_with_children • mx
8
Comfortable stay for a few days.
Pros:

It was clean, had the basics. No pool, no other facilities for entertainment.

Cons:

Bathroom needs a hand towel hanger. No other facilities for entertainment, you are limited to staying in your room. Could be considered expensive based on this.

2025-11-12 • via Nuitee
J
Jose • solo_traveller • cl
10
2025-11-09 • via Nuitee
R
Roberto • solo_traveller • us
9
2025-11-06 • via Nuitee
F
francesc • family_with_children • mx
10
2025-11-06 • via Nuitee
J
Jaime • couple • mx
7
A stylish and well-located hotel let down by poor maintenance and attention to detail
Pros:

Contemporary design and furniture in rooms - including a Nespresso machine. Comfortable bed. The location in the heart of Providencia was excellent. The gym on the 12th floor was also clean and well-equipped, with great views. (We didn't try the on-site restaurant, so no opinion there.)

Cons:

Heavily stained hallway carpet, a clogged Nespresso machine that had to be changed, and an empty shower gel dispenser - that we also had to ask to be refilled. Very frayed towels.

2025-10-28 • via Nuitee
E
Evelyn • solo_traveller • us
10
Awesome Stay
Pros:

Great hotel, rooms are clean and spacious. Gym is on the roof top, amazing view Restaurant is great, both dinner and breakfast.

Cons:

Being a small boutique hotel it exceeded my expectations. Room is big with a balcony and great view of the city. All rooms are on floors 8 and above.. so all have great view.

2025-10-25 • via Nuitee
A
Ariela
10
Pros:

Todo muy bien

2025-10-13 • via Nuitee
I
Irene
10
Pros:

Amazing new hotel with great staff that really make you feel welcomed. And their restaurant on the 7th floor it’s a jewel to be discovered- so make sure you include breakfast on your reservation. Great taste on decoration! I’ll be back. Thank you !

2025-10-11 • via Nuitee