Facilities

Full-service spa
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Breakfast available (surcharge)
Full-service spa
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-22 19:35

Property Description

Luxurious Spa Retreat

Indulge in ultimate relaxation at the full-service spa and enjoy complimentary amenities like Wi-Fi and concierge services.

Culinary Delights

Satisfy your cravings with a fine dining experience, grab snacks at the cafe, and socialize at the daily complimentary reception. Don’t miss the option for a delicious cooked-to-order breakfast each morning.

Comfort and Convenience

Unwind in one of the 124 air-conditioned rooms featuring fireplaces and LED TVs. Stay connected with complimentary Wi-Fi and make use of amenities like safes and desks. Convenient onsite facilities include laundry services, an ATM, and self-parking.

Don't miss the chance to experience luxury at The Bristol Hotel Dubai. Book your stay now for a memorable getaway!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 19 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
mohammedriyazm2025 Business
8
Good Hotel with extra spacious rooms and very good interiors.
Pros:

We had booked this The Bristol Hotel for 145 guests for a conference with Gala Dinner and 4 Nights stay. All our guests liked this hotel, location, and food. The hotel offered extra spacious rooms with all facilities and a good breakfast spread with stations for fresh fruit, yogurt, cheese, and salads, omelet station, Indian Food etc.
We will definitely book this in future also.

2025-04-09 via Tripadvisor
G
GrandTour16585176476 Family
10
Highly Recommend
Pros:

From check-in to check-out, everything was seamless. The amenities were top-notch. The hotel is in a great location, making it easy to explore the area.The hotel was stunning, and everything was so well-organized. the breakfast was delicious, and the staff made me feel very welcome. I’ll definitely be back!

2024-11-18 via Tripadvisor
R
Resort23833075248 Family
10
comfortable and enjoyable stay
Pros:

The Bristol Hotel is a solid choice for anyone visiting Dubai who wants to enjoy modern comforts and excellent service at a reasonable price. It’s a great option for both business and leisure travelers who want to be close to the main attractions but in a quieter, more relaxed neighborhood. I would definitely return for future stays in the city.

2024-11-12 via Tripadvisor
B
bijith16 Friends getaway
2
very bad experience. don’t ever go to this hotel. bar and restaurant staff is bar
Pros:

went with friends to the lounge. they charged 450 dhs for a drink. 450 fish’s fir a fruit bowl. where in this world is this. they r literally looting customers like theifs taking their money. we went to take a small drink seeing the lobby ambience abd they looted us. nowhere in dubai even in 5 star hotels they charge this money. this is a regular hotel.

2024-10-30 via Tripadvisor
F
francisfR8680AS Friends getaway
2
Bad experience at all
Pros:

I don't know if this is a hotel or a market. they said this is 4 star hotel but ew 🤮🤮🤮🤮🤮🤮 looks like 1 star. seriously, I didn't think this hotel was like this.. 🤮🤮🤮🤮👎🏿👎🏿👎🏿👎🏿👎🏿 even if a hotel is busy, they should have back up items that even on weekends or weekdays they are ready for their guests. You will request items even if you order food on delivery 10 to 15 minutes before you get your request. I don't know if I can suggest it to you or just find a good and comfortable place to stay. Yes, we are looking for a room in the budget, but there are not many people in the room. sorry but this is my comment that will not pass the standards of people if they stay at this hotel.👎🏿👎🏿👎🏿👎🏿🤮🤮🤮
looks the toilet no any floor mat. no any coffee set up and they gave you a hand towel instead of a bath towel, 👎🏿👎🏿👎🏿

2024-09-28 via Tripadvisor
N
nabe2024 Family
2
The worst hotel in the planet
Pros:

The worst hotel I’ve never seen in my life. This type of hotel is giving a bad image of Dubai tourism. The worst customer service I’ve ever seen in my life specially from the Indian receptionist. He deserves to be jobless as he is treating the customers in a bad and giving them extra charge and putting it for his pocket and saying that this is a tax for Dubai tourism. I’m pretty that the closure of this hotel will be very soon. Not recommended at all

2024-05-25 via Tripadvisor
J
joejK8179PV Business
2
The worst stay
Pros:

Don’t ever stay there. Worst customer service specially the mangment.no respect for customer Not good grage. No hot water in morning worst sty in my life don’t go there ever you will regret they make problem. They don’t clean the room daily . like I said they don’t respect customers.

2024-03-15 via Tripadvisor
H
husseino828 Family mg
2
Big scam
Pros:

disappointing experience at the JW Marriott Dubai, now taken over by the Bristol Hotel. My stay fell short of expectations due to various issues. The prolonged check-in time, lack of King size beds, noise disturbances, unprofessional behavior from staff, areas of the hotel being out of service, and unsatisfactory breakfast all contribute to a suboptimal experience.the decline in service quality since the change in ownership warrant a reevaluation of the hotel's rating. It seems there are significant aspects that need improvement to match the standards expected from a luxury establishmen

2023-11-23 via Tripadvisor
B
B1llster Solo travel us
2
Terribly managed hotel. Needs a new GM and needs repairs
Pros:

Checked in. Aircon not working well. TV does not work at all. Ask them to fix the TV and after 6 hours it is never fixed. Ordered dinner and foot came out cold. The only reason I stayed here was because it was a good hotel hen it was JW Marriott. No longer

2023-09-29 via Tripadvisor
C
Chrysalisworld Business fr
6
Old World Charm
Pros:

We stayed at this property along with 200+ guests for a conference. The rooms were incredibly spacious and the twin beds in my room were each a double bed. The bathroom was what stood out for me since it had a shower stall and a bath tub and was very spacious. The decor failed to impress. The food (breakfast) was average. The banquet halls were large but the pre function area was narrow. Overall the hotel had a distinctly vintage vibe in terms of the decor and I felt like I was entering another world when I walked in through the door.

2023-07-12 via Tripadvisor
F
Freedom59201758894 Friends getaway
10
Big and amazing hotel
Pros:

It was a good stay
Clean and big rooms
Quick service always
I would recommend it always
I would recommend to make some changes in there breakfast to make it more with options
Thanks for kishia she was really helpful

2023-04-29 via Tripadvisor
U
U2927NVmohammedb Couples
10
Amazing
Pros:

Hotel is very nice room is very special and hospitality really good I will come back again and I will recommend to my friend as well . Kishi tha duty manger her interactions amazing also her hospitality is wonderful

2023-04-27 via Tripadvisor
J
jyotishj2023 Friends getaway
10
Excellent.
Pros:

The hospitality was a excelent. Thanks. Ms. Kishi for upgrading the room to suit room and thanks for wonderful guesture towards us. House keeping was good too. Special thanks kitchen dept. Overall my friends and myself enjoyed the stay. Thanks a lot.

2023-04-23 via Tripadvisor
A
abdulvajidm Business
10
Good hospitality
Pros:

Nice room cleaning is very good parking spacious lobby is like a very big and also breakfast very good the guy cleaning my room very good ankit very good and isaq and security very good and duty manager ms kushi very helpful,handling thecomplain in right away and having a positive attitude really appreciated her hospitality

2023-04-21 via Tripadvisor
S
satishrb Friends getaway in
8
Very good location, spacious rooms and very good interiors
Pros:

We were 51 group members who stayed at this property during our trip to Dubai. everyone liked the property, location, and food. The hotel offered extra spacious rooms with all facilities and a widely spread breakfast.
But their service is very slow. The smart TV of my room wasn't working and i had to remind reception 3 times in a span of 2 hours and then it was changed.

2023-03-31 via Tripadvisor
R
Rafael partner
10
Pros:

Costo beneficio genial , la atención increíble …los cuartos son muy amplios … y muy cómodos así como los baños .. geniales ya que cuentan con tina de baño y regadera separada , la cama súper cómoda y toda la habitación alfombrada .. tiene un mini refrigerador también para lo básico y hasta un escritorio .. genial h el hotel se ve como un hotel 5 estrellas

2022-11-23 via Nuitee
G
Greg
8
Pros:

Overall, it's a good hotel. The value for the accommodations equation is very good. Great price!

Staff members are very friendly, professional, and hard-working.

Sayed did a super job with keeping my room clean, refreshed, and stocked with supplies!

2022-11-23 via Nuitee
M
Mohammed
2
Bad experience
Pros:

The water and internet was off for almost full day without excuses or apologizes.
The fire alarms has a problem, works every midnight to give a terrible sleep experience.

2022-11-20 via Nuitee
M
March062 Couples ae
2
Worst!
Pros:

This hotel could be better if people loves what they do rather than just coming to work. Upon arrival they dont have keys to give they promised keys will be ready max by morning. We discussed with Night Manager which is also rude and dont even want to give out options for help. We had breakfast which is so poor selection and purely a certain cafeteria can prepare the same. Quality of the room is not worth for the pay and the breakfast choices are less. I will never recommend this property.

2022-11-13 via Tripadvisor