Facilities

Full-service spa
Paddleboard on site
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Exceptional staff
Highly recommended

Categories

Cleanliness
9.9
The hotel and all their staff were exceptional, indicating high cleanliness.
Service
9.9
The hotel and all their staff were exceptional.
Location
9.4
Standard quality for this hotel tier.
Room Quality
9.4
Standard quality for this hotel tier.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.4
Standard quality for this hotel tier.
Overall Experience
10
Recommended to everyone, indicating a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:37

Property Description

Luxurious Spa and Beach Activities - Indulge in massages, body treatments, and facials at the relaxing spa, then enjoy the 3 outdoor swimming pools and private beach for ultimate relaxation.

Gastronomic Delights and Bars - With 4 restaurant options and 24-hour room service, you'll be spoilt for choice. Unwind with a drink at the beach or poolside bar for a perfect evening.

Elegant Rooms and Entertainment - Stay in one of the 204 beautifully decorated guestrooms with modern amenities, private balconies, and 65-inch LED TVs. Complimentary Wi-Fi and rainfall showers enhance your stay.

Immerse yourself in luxury at Andaz Pattaya Jomtien Beach - book now for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Airport code: UTP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 27 reviews
Cleanliness: 9.9
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
B
Brendan • family
10
Pros:

The hotel and all their staff were exceptional. I would recommend this hotel to everyone I know

2025-09-24 • via Nuitee
R
Rintaro • partner
10
Pros:

清潔感、サービス全てにおいて素晴らしい施設でした

2025-09-23 • via Nuitee
K
Krisztina
10
Pros:

Tökéletes családoknak

2025-07-27 • via Nuitee
K
Ka Shun
10
Pros:

服務態度非常好，唯獨房間有相當多使用痕跡，保養度不足。

2025-06-18 • via Nuitee
S
Sui Chu • partner
10
Pros:

Enjoyable stay

2025-06-01 • via Nuitee
A
AHN
8
Pros:

모든 시설, 서비스는 지금까지 다녀본 곳 중에 최상급.

아쉬운점은 시설 이용에 관한 안내가 미비해서 직접 물어봐야함. (버기카, 사우나, 키즈클럽 등)

아 그리고 내부식당의 가격대가 꽤 비싼편. 맛은 글쎄요.

2025-05-07 • via Nuitee
C
Chris
10
Very pleased
Pros:

Wonderful resort and service outstanding

2025-04-17 • via Nuitee
L
Lefteris • partner
10
Pros:

Loved the layout of the property and the facilities
Plenty of quiet spots to relax in
Staff were excellent

2025-04-07 • via Nuitee
U
usa • partner
10
Pros:

Best relaxing stay

2025-03-18 • via Nuitee
V
Vijay
8
Pros:

Probably the best 5 star resort in Pattaya. The place has the best rooms with full luxury and opulence. The grounds are well maintained, there are 3 pools and 3 restaurants. The beach is a 2 minute walk and is very quite so all yours.
Gym facilities, sauna/steam and laundry service also great.

I've given 4 stars and (not 5) as I feel the food can be better. The seafood was chewy, I ordered Gnochi but got a dish that had none and just the sauce bits. The pizza I feel can be improved. The veg options can also be improved e.g. the pizza to have peppers, tomatoes, garlic, prawns and rid the aubergine.
The breakfast cakes need re-doing.

Overall I had a blast staying at this resort and I highly rate the staff who are super friendly to all the guests and very helpful.

2025-03-14 • via Nuitee
Z
Zaya
10
Pros:

Andaz hotel stay was beyond expectation.
The food was amazing and the service was great!
Everything was perfect except the walking road was full of barriers for the stroller but all the employees were keep helping us for visiting places by lifting up the stroller which i am super thankful.

2025-02-22 • via Nuitee
M
Menaf
10
Sehr schön aber bedingt Barrierefrei
Pros:

Ich fange mit dem negativen an. Wir hatten ein Zimmer bei Gebäude 5. Auf dem Weg dorthin mit dem Rollstuhl musste man mehrere Stufen überwinden. Generell ist die Anlage nicht für Rollstuhlfahrer gut geeignet. Ich musste hauptsächlich den Weg nehmen wo die Buggys fuhren. Für so ein teures Luxus Hotel schwer verständlich. Es hätte genügend Platz für Rampen gehabt. Das fand ich wirklich ärgerlich.

Nun zum positiven.
Die Anlage ist sehr schön und das Personal richtig professionell und sehr freundlich. Das Essen hatte eine gute Qualität war aber etwas teuer. Der Sauna war Rollstuhlgängig.

2025-02-06 • via Nuitee
N
Nayoung • family
8
Pros:

호텔 전 직원들의 서비스가 훌륭했고 위치가 조금 아쉬웠으나 호텔 내부에서 대부분의 시간을 보낼 예정이라면 괜찮습니다. 음식, 수영장 컨디션도 좋았습니다.

2025-02-02 • via Nuitee
K
KI BEOM
10
좋음
Pros:

리조트같이 엄청 크고 객실이며 시설이며 전용해변에 서비스 청결까지 모든 것이 완벽함. 단점이라곤 파타야에서 제일 비싸다는 것과 호텔 밖엔 아무것도 없다는 거. 하지만 호텔에서만 놀고 먹고 하기엔 정말 최고임. 연인 가족이라면 추천. 또 가고 싶음.

2025-01-06 • via Nuitee
R
Robert
10
Relaxation and calmness
Pros:

A great place to relax and unwind!

2024-12-31 • via Nuitee
V
Vanessa
10
Pros:

Wenn man einen Erholungsurlaub sucht, ist das hier möglich. Familien freundlich. Super Personal. Wenn man mal ein Problem hat wird einem suoer schnell geholfen (egal bei was).
Super Frühstück, einfach klasse.

2024-12-27 • via Nuitee
J
JIHO • family
10
Pros:

정말 너무 맘에 들었던 숙소였습니다. 친절도 분위기 그 무엇 하나도 빠짐없이 마음에 들었던 숙소입니다.
다시 한 번 꼭 방문하도 싶은 그런 호텔입니다. 다만 파타야 외각이라서 교통이 조금 어렵습니다만 그것을 뛰어넘는 호텔의 편안함이 있습니다.

2024-10-28 • via Nuitee
K
Kang • family
10
Pros:

너무 좋은 시설

2024-10-17 • via Nuitee
S
SOMJAI • family
10
Pros:

Good

2024-05-06 • via Nuitee
E
Ekaterina • family
10
Pros:

Andaz Pattaya is a beautiful green oasis not so far away from Pattaya. We saw lots of birds and squirrels. Also since the hotel is brand new, it is also very clean and comfortable to stay. The breakfast was one of best we had in a while.

2024-02-17 • via Nuitee