Hyatt Place Flagstaff

Hotels
•
Hyatt Place
8.2 (902 reviews)
397 S Malpais Lane , Flagstaff , us
+1 928-433-6930

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Helpful Staff
Good Location
Cons:
Noise issues
Hidden fees
Poor food quality

Categories

Cleanliness
7.91
Several reviews mention cleanliness, but noise and maintenance issues were problematic.
Service
9.38
Overall, guests had positive experiences with staff assistance.
Location
8.92
The hotel is conveniently located close to downtown, which guests appreciated.
Room Quality
7.87
Room quality was generally good, but noise complaints undermined the experience.
Amenities
7.9
Amenities were noted to be lacking, particularly in service quality and extras.
Value for Money
8.36
Guests felt that the pricing did not match the service and amenities received.
Food and Beverage
6.91
Breakfast quality and availability received negative feedback from guests.
Overall Experience
8.38
Mixed experiences overall, with significant issues highlighted in noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Luxurious Amenities
Hyatt Place Flagstaff offers an array of luxurious amenities including an indoor pool, fitness centre, and a restaurant, ensuring a relaxing and enjoyable stay for guests.

Convenient Location
Situated in Flagstaff, this hotel is strategically located near key attractions such as Northern Arizona University, The North Pole Experience, and Lowell Observatory, making it an ideal choice for travelers looking to explore the area.

Exceptional Service
With a helpful reception providing valuable information and well-equipped rooms featuring modern comforts like air conditioning, flat-screen TVs, and free WiFi, Hyatt Place Flagstaff guarantees a memorable and comfortable experience for all guests.

Book your stay at Hyatt Place Flagstaff now for an unforgettable getaway in Arizona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 902 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
D
Daniel • extended_group • us
10
2026-08-15 • via Nuitee
M
Michael • couple • us
6
Just ok
Pros:

Comfortable
Clean
Great staff

Cons:

No TV
Bad WiFi

2026-08-15 • via Nuitee
P
Patricia • couple • us
9
2026-08-14 • via Nuitee
A
ALISSA • couple • us
8
2026-08-13 • via Nuitee
A
Aurora • extended_group • it
8
2026-08-13 • via Nuitee
E
Eduardo • couple • us
10
2026-08-13 • via Nuitee
P
Porter • family_with_children • us
9
Excellent customer service, great location and very clean cozy rooms.
Pros:

The location was perfect for getting to the Lowell observatory easily. There were also many food options near by.

Cons:

I wouldn't want to be near the main road next time, the cars were loud.

2026-08-13 • via Nuitee
A
austin • couple • us
2
disappointing
Pros:

nothing much, wasn’t impressed

Cons:

the room was dirty and disgusting.
the walls are thin and can hear everybody on the same level close their room door
bed was dirty and uncomfortable
not a good area. people hanging out in parking lot not worth the $8 parking fee.

2026-08-11 • via Nuitee
G
Georgina • family_with_children • us
7
Great stay, however, disappointment with no complimentary coffee
Pros:

The location and area was quiet - the rooms were very nice size, enjoyed that finally, there is good amount of space.

Cons:

Unfortunately since check out is 11 am, there was no complimentary coffee. The coffee is put away at 10am. That was not expected AT ALL. Very disappointed and that information was not given at check out.

2026-08-09 • via Nuitee
G
green • solo_traveller • us
10
Pros:

Very clean and friendly staff

2026-08-08 • via Nuitee
B
Blake • solo_traveller • us
9
2026-08-07 • via Nuitee
L
Leroy E • solo_traveller • us
9
2026-08-06 • via Nuitee
J
Jim • couple • us
9
2026-08-05 • via Nuitee
J
Jonathan • family_with_children • us
10
Pros:

The staff was so great! Everyone was so nice and accommodating.

2026-08-04 • via Nuitee
C
Carrie • couple • us
6
2026-08-04 • via Nuitee
J
joseph • couple • us
10
2026-08-04 • via Nuitee
L
Laurel • family_with_children • us
10
2026-08-02 • via Nuitee
E
Evelyn • family_with_children • ar
9
Serena y reconfortante estadia
Pros:

La habitacion era super espaciosa. El desayuno muy bueno! La atencion del personal de recepcion muy buena!

Cons:

No nos hicieron la habitacion, no se que paso? algo no se entendio correctamente.

2026-07-24 • via Nuitee
H
Henderson • couple • us
10
2026-07-22 • via Nuitee
B
Benylene • couple • us
10
Very welcoming and enjoyed being in Flagstaff
Pros:

Everything was awesome

Cons:

N/A

2026-07-21 • via Nuitee