Hyatt Place Flagstaff

Hotels
•
Hyatt Place
8.2 (788 reviews)
397 S Malpais Lane , Flagstaff , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Helpful Staff
Good Location
Cons:
Noise issues
Hidden fees
Poor food quality

Categories

Cleanliness
7.91
Several reviews mention cleanliness, but noise and maintenance issues were problematic.
Service
9.38
Overall, guests had positive experiences with staff assistance.
Location
8.92
The hotel is conveniently located close to downtown, which guests appreciated.
Room Quality
7.87
Room quality was generally good, but noise complaints undermined the experience.
Amenities
7.9
Amenities were noted to be lacking, particularly in service quality and extras.
Value for Money
8.36
Guests felt that the pricing did not match the service and amenities received.
Food and Beverage
6.91
Breakfast quality and availability received negative feedback from guests.
Overall Experience
8.38
Mixed experiences overall, with significant issues highlighted in noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Luxurious Amenities
Hyatt Place Flagstaff offers an array of luxurious amenities including an indoor pool, fitness centre, and a restaurant, ensuring a relaxing and enjoyable stay for guests.

Convenient Location
Situated in Flagstaff, this hotel is strategically located near key attractions such as Northern Arizona University, The North Pole Experience, and Lowell Observatory, making it an ideal choice for travelers looking to explore the area.

Exceptional Service
With a helpful reception providing valuable information and well-equipped rooms featuring modern comforts like air conditioning, flat-screen TVs, and free WiFi, Hyatt Place Flagstaff guarantees a memorable and comfortable experience for all guests.

Book your stay at Hyatt Place Flagstaff now for an unforgettable getaway in Arizona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 8 per day.

Location

Guest Reviews

8.2
Based on 788 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
C
Chao Ying • couple • tw
9
2026-03-28 • via Nuitee
B
Brian • family_with_children • us
7
2026-03-27 • via Nuitee
P
Paul • solo_traveller • ie
9
Lovely rooms, comfortable stay in a very good location.
Pros:

The rooms

Cons:

Parking fee is ridiculous for paying guests.

2026-03-26 • via Nuitee
L
Lisa • couple • gb
6
Ok wouldn’t rush back
Pros:

Good location, clean , comfortable beds
Breakfast check in lady. Excellent

Cons:

Noisy could hear people stamping up and down ,and street light through window, most of the staff lacked any apparent customer service
Extra for parking

2026-03-25 • via Nuitee
K
KAMABOY77 • couple • us
8
2026-03-24 • via Nuitee
M
Morgan • couple • us
9
Comfortable, clean, convenient, worth the value!
Pros:

The hotel is updated with a modern feel, the entire premisses are clean and tidy from the public spaces such as the lobby, lounge and dining room to the pool and the rooms. The rooms are spacious with tons of storage and are comfortable clean, with a modern aesthetic. The staff are all VERY kind, they are happy to assist with extra accommodations such as needing to change the bedding out from feather down to hypoallergenic, etc etc.

Cons:

The first time we stayed at the hotel, breakfast was included in our room rate, this past time, it was not and that was a minor disappointment.

2026-03-20 • via Nuitee
G
Greg • couple • us
9
Cons:

Breakfast is to expensive.

2026-03-20 • via Nuitee
A
Anthony • couple • us
8
2026-03-20 • via Nuitee
M
Mojgan • couple • us
7
2026-03-17 • via Nuitee
M
Michael • couple • us
9
2026-03-16 • via Nuitee
S
susan • extended_group • us
9
Pros:

Location , price, indoor pool

Cons:

Poor comfort & no micro

2026-03-16 • via Nuitee
E
Earlene • couple • us
10
2026-03-14 • via Nuitee
S
Sabrina • couple • us
10
Pros:

Everything was pretty much perfect. Except for having to pay for everything separately, like parking and breakfast

2026-03-14 • via Nuitee
E
edward • couple • us
10
2026-03-12 • via Nuitee
A
Anastasiia • couple • us
10
2026-03-11 • via Nuitee
J
Jonas • solo_traveller • us
10
Pros:

Great place enjoyed the stay

Cons:

Had issues with key but was resolved with other staff being able to help other staff members

2026-03-05 • via Nuitee
J
Jonas • solo_traveller • us
10
Pros:

Great staff

2026-03-05 • via Nuitee
J
Jeri • couple • us
6
2026-03-05 • via Nuitee
T
Tony • couple • ca
8
Pros:

New facility room layout was great

2026-03-04 • via Nuitee
M
Maria H • couple • us
10
2026-03-03 • via Nuitee