Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 3613 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
F
fahed • solo_traveller • ma
7
2026-09-19 • via Nuitee
D
Donia • solo_traveller • fr
1
2026-09-19 • via Nuitee
K
khouloud • couple • ma
1
2026-09-19 • via Nuitee
B
Bouchra • solo_traveller • ma
9
Pros:

L'accueil

Cons:

Rien

2026-09-19 • via Nuitee
S
SERGE • solo_traveller • fr
8
BON HÔTEL MAIS DECATI
Pros:

Hôtel bien situé mettant à disposition des chambres spacieuses avec des salles de bain plutôt bien. Cependant l'hôtel est décati et mérite des rénovations telles que les tapis des couloirs. Il s'agit plutôt d'un 3 étoiles que 5 mais le prix est également en conséquence.
Il convient de noter que l'hôtel sert un très bon petit déjeuner , très varié et de qualité sous forme de buffet.

Cons:

Absence de télé et coffre fonctionnels mais la clim fonctionnait.

2026-09-18 • via Nuitee
M
Mohamed • family_with_children • dk
1
2026-09-18 • via Nuitee
M
Mohamed • family_with_children • dk
1
Pros:

Staff was nice and polite. Good people.

Cons:

Unclean, insects on floor, old hotel, very bad area, not recommended children in these area. We checked out 1 day before as we couldn’t be in the hotel or even worse the area and people there.. moved to CFC best area and clean

2026-09-18 • via Nuitee
A
Aamar • family_with_children • gb
5
Definitely not a 4* hotel at all (Maximum 3* if not 2*)
Pros:

The size of the room was good, decent. The staff making coffee at the breakfast were helpful.

Cons:

1) The room was full of ants.
2) The sink in the toilet was cracked, toilet was very aged, ants in the toilet as well.
3) The pillows were very uncomfortable.
4) One very small lift, a family cannot use the lift at once. Half of us would take the list with suitcase and half would walk up the stairs.
5) The waiting area was not air conditioned.
6) The surroundings of the hotel were very run-down. A lot of smell around the property.
7) They did not provide water bottles despite asking. There is no room service.
8) There is a kettle in the room but no water, no milk, coffee, tea or even not a spoon.
9) Aircon was on one side of the room, one bed will get cooling from the aircon but other bed would not have any cooling at all.
10) Customer services is non-existent.

2026-09-17 • via Nuitee
A
Anna • couple • it
7
Pleasant
Pros:

Location, breakfast

Cons:

Bit expensive for what it was

2026-09-17 • via Nuitee
L
Le Brun • solo_traveller • ca
10
Pros:

Bon emplacement. Prix imbattable. Propre et douillet. Petit dejeuner excellent et genereux.

2026-09-17 • via Nuitee
M
Maria • family_with_children • ma
8
2026-09-17 • via Nuitee
S
Soukaina • couple • ma
4
Cons:

Le bruit des bar à coté , et la réception du personnel nul, la chambre pas beaucoup propre

2026-09-16 • via Nuitee
B
Barrie • couple • gb
7
Pros:

staff were helpful

Cons:

Beds weren't hanged daily. They have ant and cockroach infestations.

2026-09-16 • via Nuitee
I
Ignacio • solo_traveller • mx
10
Volveré
Pros:

El personal es excelente
Hassan 001 es excelente ( recepción )

2026-09-16 • via Nuitee
K
KHATIR • solo_traveller • ma
8
2 nuits sans soucies et bien recu
Pros:

Propre service pro petit déjeuner et emplacement

Cons:

Stationnement

2026-09-16 • via Nuitee
L
Luc • extended_group • ca
7
2026-09-14 • via Nuitee
B
Baptiste • couple • fr
7
2026-09-14 • via Nuitee
S
sabrina • solo_traveller • it
10
2026-09-14 • via Nuitee
E
Etayyar ali • solo_traveller • ma
7
Séjour casablancais
Pros:

L' accueil du personnel
Espace spa

Cons:

L emplacement
Le manque de plusieurs services supposés être ds un hôtel 5etoiles

2026-09-14 • via Nuitee
M
Mohamed • couple • ma
7
2026-09-12 • via Nuitee