Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3355 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
R
Rashed • couple • sa
2
Bad memory
Pros:

تعامل الموظفين ورقيهم

Cons:

مرافق المكان وعدم استيفاء ال 5 نجوم من جميع النواحي

2026-05-09 • via Nuitee
R
Raphaël • family_with_children • fr
1
Pros:

Trop salle , ancien, rien avoir avec les photos

2026-05-09 • via Nuitee
T
Taghmaoui • family_with_children • ma
10
Top
Pros:

bien situé, propre et confortable, la suite est calme.
N’oubliez pas les personnes de l’accueil

Cons:

Rien

2026-05-09 • via Nuitee
J
Jérôme • couple • fr
6
2026-05-08 • via Nuitee
H
Hssan Elzain Zakaria • solo_traveller • tr
8
2026-05-08 • via Nuitee
A
Anessa • solo_traveller • be
10
Très bon hôtel
Pros:

Accueil très chaleureux, personnel hyper gentil, la chambre était propre et confortable. J'ai passé un très bon séjour

Cons:

Seul bemol,nous avons eu une chambre avec une fenêtre haute et très petite qui donnait dans une cour avec beaucoup de pigeons

2026-05-08 • via Nuitee
A
Arjun • extended_group • us
2
It seems good on the surface, but it was a substandard stay
Pros:

The breakfast had a good array of food and the staff were friendly and helpful

Cons:

The noise cancellation wasn’t great, there was an extended power outage one night and a water outage another night. This is not the kind of contingency planning we expected out of a 5 star hotel

2026-05-08 • via Nuitee
G
Greche • family_with_children • ma
10
Bon séjour
Pros:

Tout ❤️😍

Cons:

Rien

2026-05-07 • via Nuitee
M
Maria Alejandra • solo_traveller • ar
8
Pros:

Normal

2026-05-07 • via Nuitee
M
Mohammed • family_with_children • ma
10
كل شيء كان فيه جميل
2026-05-06 • via Nuitee
V
Viktoriia • couple • ru
6
2026-05-06 • via Nuitee
K
Khalid • solo_traveller • ma
10
Pros:

Un grand merci à la gouvernante Mouna et toute l'équipe au service du petit déjeuner, si Omar spécialement.

2026-05-06 • via Nuitee
Q
qinglian • solo_traveller • nl
7
2026-05-06 • via Nuitee
T
Tarik • couple • fr
7
Cons:

Il n ya pas de parking

2026-05-05 • via Nuitee
N
Nadezhda • couple • ru
1
На мой взгляд, это один из худших отелей в Касабланке в своей ценовой категории. Если Вы обратите внимание, то очень да
Pros:

Ничего не понравилось

Cons:

- Старая и сломанная сантехника
- Очень грязные номера, отсутствие шумоизоляции
- слабый напор воды, недостаточная температура воды
- старые кондиционеры
- отсутствие реакции персонала на просьбы

2026-05-04 • via Nuitee
A
Avraham Yhiel Avizemer • extended_group • il
8
2026-05-04 • via Nuitee
O
Ouadoudi • solo_traveller • ma
10
2026-05-04 • via Nuitee
T
Tarik • family_with_children • ma
3
Il faut améliorer ce n’est pas 5 étoiles
Cons:

Ce n’est pas propre

2026-05-03 • via Nuitee
E
Erick ACKER • solo_traveller • fr
3
A éviter
Pros:

L'emplacement et la bonne volonté de quelques employés

Cons:

La salle de bains (toilettes qui ne fonctionnaient pas correctement), comme la robinetterie, le distributeur de savon... la salle de mise en forme (propreté, équipements cassés)... la mauvaise foi de certains réceptionnistes, l'absence de monnaie que nous devions réclamer les jours suivants une transaction, la qualité médiocre du petit-déjeuner....

2026-05-02 • via Nuitee
N
nadia • solo_traveller • fr
10
2026-05-01 • via Nuitee