Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3176 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
S
Stephane • extended_group • fr
2
mediocre / zone dans le centre sale
Cons:

Quand nous sommes arrivés le soir à 21:30 les chambres de mes 3 collègues avaient été annulées au profit d'un groupe. Ils leur ont proposé de se rendre dans un autre hôtel a proximité mais de niveau et de qualité très médiocre (hygiène globale).
A force de discussion et de plaintes ils ont finalement trouvé 3 chambres dans le l'hôtel réservé.
Idem pour diner le soir NON pas possible car réservé salle de restauration réservée au groupe

2026-02-14 • via Nuitee
J
julie • couple • au
1
Pros:

We booked but when we got there, they had overbooked so we had no room. They sent us to another hotel that was disgusting. We stayed 2 nights and left. I would not recommend this hotel or the Laambassador.

2026-02-14 • via Nuitee
D
Dina • family_with_children • ch
8
2026-02-13 • via Nuitee
D
David Alessandro • family_with_children • it
9
Pros:

Nice big room with big, comfortable beds.

Cons:

The only thing was the shower. Water leaked out while I was showering. And the door of the shower was very heavy to move.

2026-02-13 • via Nuitee
Z
Zeineb • family_with_children • fr
8
2026-02-12 • via Nuitee
B
Blandine • couple • fr
9
Très beau cadre
Pros:

Emplacement, le personnel et le petit déjeuner

2026-02-12 • via Nuitee
B
B Rajasingam • extended_group • my
8
Will return again
Pros:

Good place near Sultan Mohammad V. Square. Comfortable. Good breakfast.

Cons:

No issues

2026-02-12 • via Nuitee
M
Mufan • couple • cn
7
2026-02-12 • via Nuitee
C
Cristina • family_with_children • ro
8
Recomand
Pros:

Confortabil
Personal serviabil
Mic dejun bun si variat
Cafea excelenta

Cons:

Mai multă curățenie se impune la 5 stele
Geamurile nu se închideau etanș
Apa de la dus se scurgea in toată baia

2026-02-11 • via Nuitee
N
Nauman ilyas • family_with_children • pk
6
2026-02-11 • via Nuitee
S
Sikorska • family_with_children • pl
9
Pros:

Lokalizacja,smaczne śniadania,przepyszne soki codziennie rano,bardzo wygodny materac do spania. Czajnik oraz żelazko w pokoju też są dużym udogodnieniem dla turystów.

Cons:

Minusem było to że karta do drzwi pokoju często się odkodowywała i trzeba było schodzić do rejestracji i na nowo ją kodować. Było to trochę uciążliwe.

2026-02-11 • via Nuitee
B
Bartek • family_with_children • pl
1
2026-02-10 • via Nuitee
M
Mohamed • couple • ma
10
Da consigliare
Pros:

Merouane e Khalid in questo meraviglioso hotel hanno reso il nostro soggiorno eccezionale! Estremamente professionali e molto disponibili, hanno fatto davvero di tutto per assicurarci un soggiorno perfetto. L’hotel è molto bello e situato in una posizione ideale che rende facile spostarsi in città. Il servizio cordiale è stato davvero la ciliegina sulla torta.

Cons:

Niente

2026-02-09 • via Nuitee
J
Jorge Juan • family_with_children • es
10
2026-02-09 • via Nuitee
V
Valeria Faraone • family_with_children • es
7
2026-02-09 • via Nuitee
S
SLIME TARIK • family_with_children • ma
1
Pros:

L’Hôtel ne correspond pas à un établissement cinq étoiles.
Les photos publiées ne reflètent pas la réalité.
Les sanitaires sont défectueux, les équipements sont anciens, l’ascenseur est souvent hors service et l’isolation phonique est inexistante.
Le petit-déjeuner est de très mauvaise qualité.

Cons:

La réservation est effectuée sur Booking à un prix avantageux. À l’arrivée, le réceptionniste annonce de manière injustifiée l’annulation de la réservation et impose soit une nouvelle réservation à un tarif doublé, soit l’obligation de chercher un autre hôtel.

2026-02-08 • via Nuitee
W
Wiktor • extended_group • nl
9
Great place really, we all liked it
Pros:

Nice modern look, very good breakfast, small gym, spa, comfort

Cons:

Would be nice to fix leaking shower for future guests

2026-01-31 • via Nuitee
A
Anthony • family_with_children • us
8
Pros:

If you like being in the center of the city and don't mind a little noise this is your place. Venturing out at night was a bit sketchy as there are some dark streets but overall not bad.

Cons:

Very tough to get ice!! That seemed to be a problem with the hotel staff. Otherwise they were fine.

2026-01-31 • via Nuitee
E
elmahi • family_with_children • ma
5
2026-01-31 • via Nuitee
S
Sherry Ann • solo_traveller • ch
5
Its okay, but not recommended if you staying alone
Pros:

Friendly

Cons:

Not comfortable, very huge room and noisy

2026-01-31 • via Nuitee