Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3223 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
T
Taoufik • solo_traveller • es
5
2026-04-04 • via Nuitee
Y
Younes • family_with_children • ma
8
2026-04-03 • via Nuitee
A
Anna • family_with_children • it
8
Pros:

Gentilezza staff

Cons:

Ambienti un po' da rinnovare

2026-04-03 • via Nuitee
G
Ghislaine Carine • couple • ca
7
Dans l’ensemble le séjour était agréable, la chambre est calme,le lit confortable,l’emplacement bien, le personnel dispo
Pros:

Le personnel était très accueillant et disponible. Le petit déjeuner était bon

Cons:

La cabine de douche est extrêmement petite, nous étions obligés de garder la porte de la cabine ouverte et ça mettait de l’eau partout dans la douche!
Nous avions une chambre double deluxe.
Je signale que nous sommes des personnes de tailles moyennes.

2026-04-03 • via Nuitee
M
Mankouch • couple • ca
9
2026-04-03 • via Nuitee
E
Eva • couple • cz
5
Pros:

Nejlepší na celém pobytu byly snídaně. Postele byly velké a pohodlné.
Každý den úklid.

Cons:

Vadili mi švábi na pokoji.
Koupelna zrovna nezářila čistotou a večer bych se možná bála místních hlučných obyvatel, ale přes den v pohodě.

2026-04-03 • via Nuitee
N
Nadya • extended_group • es
5
2026-04-02 • via Nuitee
A
awad • family_with_children • eg
7
2026-04-02 • via Nuitee
S
sara • family_with_children • ma
2
2026-04-02 • via Nuitee
F
Fatima • extended_group • es
8
Agradable
Pros:

El chico de la recepcion khaled muy amable y servicial

2026-04-02 • via Nuitee
M
M • couple • be
8
2026-04-02 • via Nuitee
M
Maria Jesús • extended_group • es
6
Normalito
Pros:

El desayuno bien, un poco de todo, la bollería muy bien, los huevos, fiambre y demás muy normal. La ubicación excelente, se tardan 10 minutos en llegar a la Medina. El personal muy atento y solicito, lo mejor

Cons:

El hotel es bastante viejo, el lavabo del cuarto de baño estaba atascado y encontramos dos habitantes muertos. El edredón estaba manchado, por lo demás bien.

2026-04-02 • via Nuitee
B
Bergo Guerra • family_with_children • it
10
Pros:

Lo staff è fantastico.

2026-04-01 • via Nuitee
H
HELIO MICHELINI • couple • br
10
Profissionais super simpáticos
Pros:

Localização e atendimento excelentes!

2026-04-01 • via Nuitee
P
Patryk • solo_traveller • pl
9
2026-04-01 • via Nuitee
A
Aitor • couple • es
9
2026-04-01 • via Nuitee
T
Tiskat • family_with_children • ma
10
2026-04-01 • via Nuitee
F
Florentin • solo_traveller • ro
1
Cons:

Not a 5 star hotel … POOR services

2026-03-31 • via Nuitee
H
Hassani • couple • fr
10
Je ne dirais pas changez rien mais perceverez pour atteindre toujours l’excellence
Pros:

Le personnel il est en or que ce soit le personnel à la réception leurs assistants le personnel colis au petit déjeuner toujours aus petits soins et bien l’équipe de ménage je citerai l’Hassania gentille compétente et serviable aussi sa collègue désolé je n’ai pas retenu son prénom
Les chambres spacieuses confortables on y dort comme des bébés

Cons:

RAS

2026-03-31 • via Nuitee
J
Jose Carlos • family_with_children • fr
10
2026-03-31 • via Nuitee