Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3408 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
E
Emy couple ma
9
A revenir
Pros:

Le personnel a était tellement gentil
Chambre authentique et propre , confortable .
Un très bon petit déjeuner .
On a fait un massage , c’était très relaxant .
merci a fati nisrin pour le massage , le serveur Mohmed et le réceptionniste Marouan .

2026-06-20 via Nuitee
N
Norlhoda couple fr
10
Très bien
Pros:

Personnel

Cons:

Emplacement

2026-06-20 via Nuitee
Y
Younous solo_traveller us
8
Cons:

The location.
The hotel is located in a very busy intersection with many shops that open late at night and a Taxi stand right outside. It's noisy and one can't escape the smell of urine once you step out of the hotel..

2026-06-19 via Nuitee
M
mustapha extended_group ma
10
Pros:

mi e piaciuto tutto
molto bene

2026-06-19 via Nuitee
V
Vedat couple ae
2
2026-06-18 via Nuitee
Z
zakarya solo_traveller ma
4
Pros:

Personnel accueillant
Petit dej super

Cons:

Bruits toute la journée .jour et nuit

2026-06-18 via Nuitee
Z
Zeggani solo_traveller ma
6
2026-06-18 via Nuitee
K
khaoula solo_traveller ma
10
2026-06-18 via Nuitee
D
Dmitrii solo_traveller ma
6
2026-06-17 via Nuitee
M
Mohamed couple be
9
2026-06-16 via Nuitee
Z
zakarya solo_traveller ma
3
Bruits tout les deux jours de sejours'
Pros:

Petit dej
Emplacement

Cons:

Beaucoup de bruits

2026-06-16 via Nuitee
C
Chraibi adil solo_traveller ma
10
2026-06-16 via Nuitee
S
Soukaina couple it
10
2026-06-15 via Nuitee
R
Rudy Compper solo_traveller gp
7
Pros:

L'amabilité du personnel. L'ambiance.

Cons:

Une rénovation serait nécessaire

2026-06-15 via Nuitee
M
Mohamed couple nl
10
2026-06-14 via Nuitee
Z
zakaria solo_traveller ma
10
Agréable séjour
Pros:

Ce n'était pas la première fois, j'aime beaucoup cet hôtel l'accueil l'emplacement le service.Le pont fort dans cet hôtel est le personnel je tiens remercie Hassan à la réception qui a été professionnel serviable et à l'écoute,Marwa du relation publique pour sa gentillesse son professionnalisme,Mohamed au restaurant gentil et serviable comme toujours,Redouane le bagagiste top et très gentil et toujours au service des gens et sans oublier Hasna au housekeeping car la chambre était très propre.
Merci à tous de rendre mon séjour aussi agréable je recommande vivement cet hôtel et je reviendrai.
Aicha

Cons:

Rien

2026-06-14 via Nuitee
O
Onur family_with_children tr
6
Pas plus de moyen
Pros:

Breakfeat and service was the best
Merci a tou ce qui travaille

Cons:

Il y avait des hecherat a hotel , environ de hotel n est secure , pas pour famille

2026-06-14 via Nuitee
عبدالله solo_traveller sa
1
Pros:

الفندق سيئ مليئ بلحشرات الإستقبال في المساء شخص أسمر البشره غير متفهم نتصل عليه مايرد الإزعاج من الأشخاص في الشارع المكان غير أمن
في النهار موظف الإستقبال خالد ممتاز خلوق خدوم دائمآ مبتسم وصاحب خلق عاليه

Cons:

يجب أن لا يكون خمسه نجوب

2026-06-12 via Nuitee
A
Abdelali couple ma
8
Très bon séjour
Pros:

Petit déjeuner était très bien le personnel trop gentil et professionnel

Cons:

Ils oublient de poser les serviettes dans la salle de bain j’ai appelé la réception pour cela mais tout c’est est très bien passé

2026-06-12 via Nuitee
M
MORAD solo_traveller fr
10
Très bon séjour
Pros:

La disponibilité et le bon accueil du personnel

2026-06-12 via Nuitee