Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3223 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
T
Tania family_with_children it
7
Perfetto hotel per qualche a Casablanca
Pros:

Posizione comoda alla stazione, al porto e al centro.
Camera molto spaziosa.
Colazione molto buona

Cons:

Hotel un po' datato non a livello di un 5 stelle

2026-03-07 via Nuitee
E
Ezzouggari family_with_children ma
10
2026-03-07 via Nuitee
O
Ondrej extended_group sk
7
2026-03-06 via Nuitee
M
Mariko couple us
10
I had good time stay hotel and enjoy the restaurants arround the hotel.
Pros:

Breakfast is good and staff are very nice!

Cons:

They do not have English TV channels.

2026-03-06 via Nuitee
D
Demet family_with_children tr
10
Pros:

Misafirperver ve güler yüzlü çalışanlar

2026-03-06 via Nuitee
M
Mohamed family_with_children nl
1
2026-03-06 via Nuitee
H
Hamza solo_traveller de
10
2026-03-05 via Nuitee
K
Karen solo_traveller mx
10
Muy cómodo
Pros:

Todo súper bien, el personal muy atento y amigable

Cons:

Todo fue perfecto

2026-03-05 via Nuitee
O
Olubunmi couple gb
8
The receptionist was awesome. We got a free upgrade
Pros:

A beautiful gem in a rough area

Cons:

The area…

2026-03-04 via Nuitee
S
Sheyla Felisdoro Fraga Ferreira family_with_children br
10
2026-03-04 via Nuitee
T
Teja couple si
8
Good for a day or two
Pros:

Size pf a room and the bathroom

Cons:

Not so clean, breakfast

2026-03-04 via Nuitee
M
Michal couple no
7
Pros:

Personel bardzo miły i pomocny

Cons:

Dokuczliwy hałas dobiegający z ulicy

2026-03-03 via Nuitee
A
Arif family_with_children tr
9
2026-03-03 via Nuitee
A
Anuradha solo_traveller in
1
Pros:

No response from the staff

2026-03-03 via Nuitee
A
Azerki family_with_children ma
9
Pros:

Exellent

2026-03-02 via Nuitee
M
Mary family_with_children gb
10
Best budget friendly stay
Pros:

Clean large rooms and comfortable beds. Staff were very kind and helpful

Cons:

Can't fault anything

2026-03-01 via Nuitee
S
Simolainen family_with_children de
10
Pros:

Everything is Excellent. The staff are friendly and helpful.

Cons:

Nothing.

2026-02-28 via Nuitee
O
Okan couple tr
4
2026-02-27 via Nuitee
F
Fortuné couple fr
1
Mauvaise expérience
Pros:

On n'a pas pris de petit déjeuners sur place, j'aurais aime.

Cons:

Réservation faite plus de 2 semaines avant notre arrivée, le jour même de notre arrivée, nous avons reçu un message pour dire la tranche d'heure à la quelle on doit y être, on est arrivé dans le temps au alentours de 15h malheureusement sur place on nous dit qu'il n'y plus de chambre disponible, sachant que c'est une réservation déjà payée, Donc on nous envoie dans un hôtel de très petite qualité qu'on n'a pas réservé qui certainement devrait couter moins cher par rapport à ce qu'on a payé. On n'a pas dormi à l'hotel ONE Hôtel,

2026-02-26 via Nuitee
T
Tomasz solo_traveller at
6
2026-02-26 via Nuitee