Hotel Patio Santiago

Hotels
9.2 (345 reviews)
40 Avenida Luis Pasteur Sur , Querétaro , mx

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Extra charges for pets
Internet connectivity issues

Categories

Cleanliness
9.23
Overall cleanliness is noted as high, with specific mentions of clean rooms.
Service
9.5
The staff is described as friendly and accommodating, enhancing the overall experience.
Location
9.74
Multiple reviews highlight the great location of the hotel, making it convenient for explorations.
Room Quality
9.19
Rooms are consistently described as lovely and comfortable.
Amenities
8.72
Amenities received mixed feedback, with some positive and some negative notes on availability.
Value for Money
9.18
Generally regarded as good value, although some guests noted additional unexpected fees.
Food and Beverage
8.63
While the breakfast was enjoyable, there were some issues with unclear menu items and service delays.
Overall Experience
9.4
Overall satisfaction is high despite some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:57

Property Description

Luxurious 5-Star Accommodation
Hotel Patio Santiago in Querétaro offers a lavish experience with its top-notch amenities. Guests can enjoy a fitness centre, terrace, and a restaurant and bar on-site.

Comfort and Convenience
The hotel provides air-conditioned rooms equipped with modern facilities including a flat-screen TV, safety deposit box, and a private bathroom. Room service, a 24-hour front desk, and free WiFi ensure a comfortable stay for all visitors.

Prime Location
Situated just 500 metres from San Francisco Temple and 1.4 km from Josefa Ortiz de Dominguez Auditorium, Hotel Patio Santiago is centrally located for exploring the city. With Querétaro International Airport a short 22 km away, convenience is at your doorstep.

Ready to experience luxury and comfort in Querétaro? Book your stay at Hotel Patio Santiago today!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Location

Guest Reviews

9.2
Based on 345 reviews
Cleanliness: 9.23
Service: 9.5
Location: 9.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 8.63
Overall Experience: 9.4
J
Julie couple ch
9
2026-04-12 via Nuitee
L
Lyndell couple us
10
I’ve traveled across five countries in four months and this was one of my favorite hotels!
Pros:

Absolutely stunning! The decor, the rooms and the courtyard!

Cons:

Everything was perfect. GREAT staff as well!

2026-04-12 via Nuitee
C
Chris couple de
1
Very Disappointing Stay – Not Recommended
Pros:

The only positives were cleanliness and friendly staff.

Cons:

We had read previous reviews mentioning noise, which is why we specifically requested a quieter room. Unfortunately, this was not respected, and we couldn’t sleep due to loud, intimate noises from other rooms. This made our stay a very unpleasant experience.

I would not recommend this hotel to families or for business trips. Overall, it’s better to look for another hotel.

2026-04-09 via Nuitee
A
Alejandra couple mx
9
Confortable e ideal para descansar
Pros:

La estancia me encanto, en realidad muy cómodo y limpio la cama deliciosa y el desayuno me agrado bastante.
El trato del personal me pareció bastante bueno sin duda alguna volvería a hospedarme en este lugar.

Cons:

La persiana de mi habitación no cerraba del todo bien y por la mañana entraba luz pero realmente fue algo mínimo

2026-04-09 via Nuitee
V
Villafuerte couple mx
9
placentera
Pros:

desayuno y ubicación muy bien

Cons:

falta servicio de comida y cena y activar la terraza

2026-04-07 via Nuitee
A
ALEXLEAL extended_group mx
9
2026-04-06 via Nuitee
R
Rob couple nl
8
Fantastisch hypermodern hotel met super service. Wifi verbinding enige aandachtspuntje
Pros:

Het hotel was hypermodern en had een zeer ruime kamer, badkamer en ook de douche was zeer ruim voor wat je doorgaans mag verwachten. Ook de fitness ruimte op de bovenste verdieping, de vriendelijkheid van het personeel en het zeer lekkere ontbijt waren een grote plus.

Cons:

Helaas liet de Wifi verbinding af en toe te wensen over. Vooral op onze hotelkamer haperde de verbinding zo nu en dan. Voor aan de receptie, waar je op een andere connectie zit, was het wel in orde. Als enige tip zou ik mee willen geven om op de kamer een kleine koelkast te hebben. Dit ontbrak. Was niet storend, maar was wel fijn geweest met de warme dagen. Neemt niet weg dat het hotel echt top was qua prijs-kwaliteitsverhouding.

2026-04-06 via Nuitee
couple mx
10
2026-04-06 via Nuitee
B
Brian Giovanni couple mx
10
Excelente hotel
Pros:

Excelente hotel, me sentí como en casa . Todo el personal es muy amable y atento, te reciben con una calida bienvenida , además el cuarto es muy bonito y elegante, todo muy limpio y cómodo.
El hotel está muy céntrico, llegas a todos lados caminando.
También la comida del restaurante es muy buena.

Cons:

Todo excelente

2026-04-05 via Nuitee
N
Nessa solo_traveller ch
5
Won’t stay again
Pros:

Staff are lovely

Cons:

You can hear everything going on in the other rooms.
There was very districtive couple screaming for over 2 hours so I needed to go and tell the security guard to contact them.
Couldn’t sleep the whole night!
There was also banging doors the whole night aswell a very strange experience.
It’s a shame because the staff and location are great!!

2026-04-04 via Nuitee
R
Ramona Isabel extended_group mx
10
Pros:

La habitación y ubicación

2026-04-04 via Nuitee
A
Adolpho couple br
10
2026-03-29 via Nuitee
P
Peter extended_group us
10
Pros:

Los empleados- todos muy amables!

2026-03-28 via Nuitee
M
Maria couple us
9
Pros:

Loved the location and vibe

Cons:

Was a bit noisy at night time with people going to their rooms. The open hall ways design is not ideal to stop noise from all floors. But only a very minor thing really.

2026-03-28 via Nuitee
G
Gaby extended_group ch
10
2026-03-26 via Nuitee
P
Pamela couple mx
10
2026-03-25 via Nuitee
R
Ralf couple de
10
Top Hotel im Zentrum der Stadt
Pros:

Einfach alles! Tolles fünf Sterne Hotel im Zentrum der Stadt. Zimmer, Service, Personal sehr gut. Wir haben uns sehr wohl gefühlt. Parken 250 Pesos in einem nahe gelegenen Parkhaus pro Nacht fanden wir für die Lage in Ordnung.

Cons:

Der Fitnessbereich ist etwas bescheiden.

2026-03-24 via Nuitee
Y
Yadira extended_group mx
1
2026-03-23 via Nuitee
R
Roland solo_traveller de
10
Komme immer wieder gerne hierher!
Pros:

Die Lage ist perfekt für Stadt Touristen.
Man ist direkt im Zentrum von Queretaro.
Personal ist super freundlich.
Frühstück ist super lecker und alles wird frisch zubereitet.
Preis/ Leistung ist grandios.

Cons:

Für mich gibt es nichts zu bemängeln!

2026-03-22 via Nuitee
D
David solo_traveller mx
9
2026-03-21 via Nuitee