Don Rafa Boutique Hotel & Residences

Hotels
9.4 (305 reviews)
601 Avenida Miramar , San Juan , pr

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Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near restaurants and attractions
Beautiful and clean hotel
Cons:
Bathroom odor in some rooms
Issues with handling of service during water leak

Categories

Cleanliness
8.43
The cleanliness of the hotel was reported positively in most reviews, though some guests noted issues with bathroom odors.
Service
9.9
Guests frequently mentioned the staff as friendly and accommodating, especially praising individual service.
Location
9.94
The location was highlighted positively, with good access to restaurants and attractions.
Room Quality
9.39
Rooms were generally described as clean, comfortable, and well-decorated.
Amenities
9.42
The hotel offered several attractive amenities, including a beautiful rooftop pool.
Value for Money
8.88
The value was considered fair based on the quality of stay and amenities.
Food and Beverage
9.43
Guests enjoyed the breakfast options and mentioned the quality of the bar service.
Overall Experience
9.8
Overall, guests expressed high satisfaction with their stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:51

Property Description

Luxurious Accommodation:
Experience top-notch accommodation at Don Rafa Boutique Hotel & Residences, where every room is equipped with a coffee machine, TV, air conditioning, and some even feature a balcony for a touch of luxury.

Impressive Amenities:
From the outdoor swimming pool to the fitness centre and garden, this hotel has all you need for a relaxing stay. Enjoy the evening entertainment, dine at the on-site restaurant, or unwind in the shared lounge - the choice is yours.

Convenient Location:
Ideally situated near popular beaches like Condado Beach and Escambrón Beach, as well as San Juan's historic sites, Don Rafa Boutique Hotel & Residences offers easy access to the best of the city.

Book your stay at Don Rafa Boutique Hotel & Residences now for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

9.4
Based on 305 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
M
Marianne • family_with_children • us
9
Pros:

Everyone was very friendly. Alicia at the front desk was exceptional in remembering everyone’s name in our party. The bartender made a great expresso martini.

Cons:

Bathroom sink was extremly small. Lighting was terrible in the bathroom. Bathroom fan that went on with the light was noisy.

2026-03-03 • via Nuitee
R
Rod • couple • gb
7
2026-02-27 • via Nuitee
S
Sarah • couple • gb
9
2026-02-27 • via Nuitee
V
vera • couple • us
10
2026-02-26 • via Nuitee
T
Tunde • family_with_children • us
9
2026-02-23 • via Nuitee
L
Lee • solo_traveller • us
10
Pros:

Beautiful hotel. Near everything. Staff was wonderful

Cons:

Pool is very small. Doesnt seem to be the same pool shown on booking. Limited seating limited shade as well

2026-02-23 • via Nuitee
R
Regina • family_with_children • us
9
Unique property in a good location and the staff is exceptional from the valet to front desk.
Pros:

Unique property in a great location

2026-02-22 • via Nuitee
S
Sonia • couple • us
8
2026-01-31 • via Nuitee
E
ELSA • couple • us
10
I will be back! I wish I could live at the Hotel lol :)
Pros:

Loved the communication/check ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc. Staff was great, patient, kind, and friendly! Love the rooftop pool, wow what a view, and great lighting at night!

Cons:

N/A - everything was great, loved the decor, breakfast, art work etc.

2026-01-20 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Good selection of breakfast food. Excellent location.

2026-01-19 • via Nuitee
M
Michele • couple • us
10
2026-01-18 • via Nuitee
E
Ellen • couple • us
9
Beautiful boutique hotel
Pros:

Beautiful hotel with rooftop pool and restaurant. Comfortable bed and big room.

Cons:

Surprised by resort fee. Didn’t show up originally.

2026-01-17 • via Nuitee
I
Iván • couple • es
10
2026-01-14 • via Nuitee
S
Sandra • couple • es
8
Der Aufenthalt in Don Rafa hat uns gefallen!
Pros:

Frühstück war gut! Klein , aber alles, was ich brauchte! Die Lage war gut… Vieles war fussläufig zu erreichen.

Cons:

Ich finde das Personal insgesamt könnte etwas freundlicher sein!
Dabei meine ich NICHT den sehr netten Herrn an der Rezeption beim Check in , der Dame an der Rezeption beim Check out und dem älteren Herrn ( Facility Manager? ) , der sich um die öffentlichen Bereiche gekümmert hat… Die drei waren super nett! Aber sonst , bei den jüngeren Mitarbeitern hatte man eher das Gefühl , das man stört und lästig ist…

2026-01-14 • via Nuitee
P
Polina • couple • us
8
2026-01-06 • via Nuitee
8
8randneu • couple • de
10
Pros:

Schönes Hotel in San Juan

2026-01-06 • via Nuitee
D
Dorothea • couple • us
10
2025-12-28 • via Nuitee
H
Hiram • family_with_children • us
10
2025-12-23 • via Nuitee
F
Falavigna • couple • br
10
2025-12-19 • via Nuitee
E
Edward • couple • us
9
2025-12-15 • via Nuitee