Don Rafa Boutique Hotel & Residences

Hotels
9.4 (330 reviews)
601 Avenida Miramar , San Juan , pr

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near restaurants and attractions
Beautiful and clean hotel
Cons:
Bathroom odor in some rooms
Issues with handling of service during water leak

Categories

Cleanliness
8.43
The cleanliness of the hotel was reported positively in most reviews, though some guests noted issues with bathroom odors.
Service
9.9
Guests frequently mentioned the staff as friendly and accommodating, especially praising individual service.
Location
9.94
The location was highlighted positively, with good access to restaurants and attractions.
Room Quality
9.39
Rooms were generally described as clean, comfortable, and well-decorated.
Amenities
9.42
The hotel offered several attractive amenities, including a beautiful rooftop pool.
Value for Money
8.88
The value was considered fair based on the quality of stay and amenities.
Food and Beverage
9.43
Guests enjoyed the breakfast options and mentioned the quality of the bar service.
Overall Experience
9.8
Overall, guests expressed high satisfaction with their stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:51

Property Description

Luxurious Accommodation:
Experience top-notch accommodation at Don Rafa Boutique Hotel & Residences, where every room is equipped with a coffee machine, TV, air conditioning, and some even feature a balcony for a touch of luxury.

Impressive Amenities:
From the outdoor swimming pool to the fitness centre and garden, this hotel has all you need for a relaxing stay. Enjoy the evening entertainment, dine at the on-site restaurant, or unwind in the shared lounge - the choice is yours.

Convenient Location:
Ideally situated near popular beaches like Condado Beach and Escambrón Beach, as well as San Juan's historic sites, Don Rafa Boutique Hotel & Residences offers easy access to the best of the city.

Book your stay at Don Rafa Boutique Hotel & Residences now for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

9.4
Based on 330 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
C
Carter couple us
10
2026-04-18 via Nuitee
R
Robert couple gb
9
Unbelievable hotel/facilities/location and staff!! A true testament to all involved as it made our trip that lit
Pros:

Beautiful aesthetic overall- without compromising on the necessities. Great combination of luxury and practicality

Cons:

If I was to list anything (which is a struggle) my only comment would be the absence of utensils in the room, considering there’s a sink etc

2026-04-18 via Nuitee
A
Ashley G couple us
10
Perfect Stay in Puerto Rico!
Pros:

Don Rafa was beautiful! The breakfast area was gorgeous in the main lobby/bar area. The room was much larger than anticipated and very comfortable.

2026-04-13 via Nuitee
J
Jackie family_with_children us
10
Pros:

The location is an easy drive from the airport. There is valet parking with attendants who are very nice. The hotel is unique and very beautiful-like a little jewel. The staff is very polite and accommodating. Our bed and room was extremely comfortable and clean. The staff stored our suitcases while we checked out and explored San Juan for a while. We took Ubers to Old San Juan. We were told the hotel is about 2 miles away from Downtown San Juan.

Cons:

Please make sure there is a nightstand to both sides of the bed.
Although the breakfast was very good, there were not enough sitting spaces to accommodate all the guests and the staff did not assist with this. The room seemed to clear out while I was eating so perhaps this is not much of a problem.

2026-04-13 via Nuitee
R
Robert Campbell couple gb
7
Nice but hard to sleep if on ground floor.
Pros:

The room was very nice with good facilities. The hotel reception was very nice and the complimentary breakfast was welcomed. The swimming pool area was well kept and the views were very nice from the rooftop bar and pool.

Cons:

We were located on the ground floor and the acoustics were terrible. It felt like everybody entering the hotel or in the bar was directly outside our door. The bartenders cocktail shaking was particularly loud and annoying making it impossible to sleep. Would strongly advise against having a room on the ground floor!

2026-04-12 via Nuitee
L
Lance couple us
6
2026-04-10 via Nuitee
A
Anamaria family_with_children us
10
2026-04-06 via Nuitee
B
Barbara couple de
7
Pros:

Die Freundlichkeit des Personals und die Lage

Cons:

Das Bad in der Juniorsuite ist winzig, man kann sich kaum bewegen. Die Betten sind klein und durchgelegen.
Das Frühstücksbuffet besteht größtenteils aus Fertigprodukten.

2026-03-31 via Nuitee
A
Ashley family_with_children us
9
Cute hotel
Pros:

Cute decoration. Rooms were spacious. Free breakfast was very good.

2026-03-22 via Nuitee
A
ayanna extended_group us
8
Not worth the price I paid
Pros:

I love the beautiful decor of the hotel. It was very clean and it always smelled very nice and it was pretty close to the airport.

Cons:

what I did not like about the property was the continental breakfast. The staff during breakfast had a very nasty attitude and disposition. Also, I didn’t like how the rooftop was closed Monday and Tuesdays. They should put that in the website so you don’t book your room on those days also I did not like how the pool closed at 7 PM. I think the pool should not close until 11 so that way you can have time to hang out and I also didn’t like that. They did not have a sauna or hot tub at the pool. They didn’t have very much to do at all in the hotel itself. The hotel was beautiful, but no entertainment at all whatsoever and then I did not like that. They charge for parking the hotel itself is already pricey. I think everything should’ve been included with the price that they were charging for this hotel. I think it’s very overpriced

2026-03-20 via Nuitee
S
Stephen couple us
10
2026-03-18 via Nuitee
D
DerekBaskin couple us
9
Pros:

Very comfortable and relaxing vibe!

2026-03-18 via Nuitee
E
Edwin couple nl
8
Pros:

Prachtig hotel, zeer gezellig aangekleed.

2026-03-18 via Nuitee
C
christina couple us
10
I will stay here again.
Pros:

The property was unique and had a lot of character. There was art on the walls and I loved the way the building was designed. The breakfast was good. I loved that you can’t get into the building without a room card. It was located by a grocery store and restaurants and a short walking distance from the beach.

Cons:

Well this is t their fault but the elevator broke. They were apologetic and it wasn’t that big of an inconvenience.

2026-03-16 via Nuitee
K
Karen extended_group us
8
Lovely and very clean boutique hotel with excellent staff and amenities
Pros:

Very well located, this boutique hotel stylish hotel has fantastic offerings: minutes walk or uber to beach, restaurants, OSJ, etc. , cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff. Beautiful interiors and fun art.

Cons:

The gym space was too small for more than 2-3 people to work out and the breakfast offerings were a bit basic

2026-03-16 via Nuitee
C
Charmaine couple mt
9
Would go again 👍🏼
Pros:

Very stylish and nice

Cons:

There are areas that need some TLC - like the rooftop area

2026-03-14 via Nuitee
C
Cyril couple fr
10
Pros:

Tout

2026-03-11 via Nuitee
J
Jose Antonio couple es
9
Pros:

La habitación de buen tamaño y la comodidad del colchón. Muy limpio y los trabajadores muy serviciales y amables. Siempre queriendo ayudar y con una sonrisa

Cons:

No es que no me gustara pero el baño perdía agua desde la ducha y el inodoro se movía. Nada que no se arregle enseguida.

2026-03-08 via Nuitee
M
Marianne family_with_children us
9
Pros:

Everyone was very friendly. Alicia at the front desk was exceptional in remembering everyone’s name in our party. The bartender made a great expresso martini.

Cons:

Bathroom sink was extremly small. Lighting was terrible in the bathroom. Bathroom fan that went on with the light was noisy.

2026-03-03 via Nuitee
R
Rod couple gb
7
2026-02-27 via Nuitee