Hotel Urban

Hotels
•
Independent
2 (6 reviews)
502 C. 7 Sur, San Pedro Cholula, PUE, 72760 , San Pedro Cholula , MX
52-5521125438

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Facilities

Area rugs in public areas
24-hour front desk
Elevator
Smoke-free property
Covered parking
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Cleanliness of the room
Attention of reception staff
Cons:
Insufficient towels
Lack of additional amenities

Categories

Cleanliness
1.75
Pros mentioned a clean room, but noted issues with towel provision.
Service
2.75
Positive mention of reception staff attention.
Location
2.75
The place is described as quiet and safe.
Room Quality
1.75
Room was clean, but the lack of amenities affects the overall quality.
Amenities
1.75
Only basic amenities provided, insufficient for expectations.
Value for Money
1.75
Expectations not met in relation to price point.
Food and Beverage
1.75
No mentioned pros or cons regarding food and beverage.
Overall Experience
1.75
Mixed feelings based on the cleanliness and service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:05

Property Description

Smart Televisions and Shared Kitchen
Stay in one of our 30 guestrooms, each equipped with Smart televisions and access to a shared/communal kitchen to prepare your meals.

Entertainment and Connectivity
Enjoy complimentary wireless internet access to stay connected, while digital programming on the Smart TVs provides entertainment. Relax in bathrooms featuring showers with rainfall showerheads.

Nearby Attractions
Located in San Pedro Cholula, a short distance from attractions like La Barrica Museum and the Great Pyramid of Cholula. Explore the rich culture and history surrounding Hotel Urban.

To experience these amenities and more, book your stay at Hotel Urban today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

2
Based on 6 reviews
Cleanliness: 1.75
Service: 2.75
Location: 2.75
Room Quality: 1.75
Amenities: 1.75
Value for Money: 1.75
Food and Beverage: 1.75
Overall Experience: 1.75
A
Adrián
10
Pros:

Muy bien, todo muy limpio y organizado

2025-12-03 • via Nuitee
J
Jose • partner
8
Pros:

La facilidad de check-in

2025-11-27 • via Nuitee
A
Adriana • family
8
Pros:

Habitación limpia, solo hace falta un tapete en el baño. Éramos 2 pax y solo nos dejaron 1 toalla. El lugar es tranquilo y seguro

2025-11-23 • via Nuitee
J
Jose
8
Pros:

La atencion del personal de la recepcion

2025-08-26 • via Nuitee
E
Erick • family
2
Pros:

Podrían mejorar su trato al cliente y organizarse mejor

2025-05-05 • via Nuitee
E
Emmanuel • friends
2
Pros:

Es engañosa la información, la habitaciones que reserve no estaban independientes estaban dentro un departamento. No habia papel sanitario, la limpieza pésima. Encontre cabellos en la cama, no contaba con agua el baño al inicio. Etc y por el precio fue muy caro. No recomendable.

2023-03-21 • via Nuitee