JUMBO CLUB WATAMU

Hotels
•
Independent
10 (1 reviews)
Kanani Road, Watamu, Kilifi County , Watamu , KE
39-0632092929

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Luggage storage
Table tennis
Designated smoking area
Concierge service
Wheelchair accessible
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good food
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed amenities reviews

Categories

Cleanliness
7.2
Rooms were generally clean, although some guests mentioned maintenance issues.
Service
8
Staff were friendly and welcoming overall, with some complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was appreciated by guests.
Room Quality
7.9
Rooms were spacious and comfortable, despite some minor maintenance concerns.
Amenities
6.1
Mixed reviews on amenities provided, with some guests highlighting gym and pool, while others mentioned lacking spa services.
Value for Money
5.4
Guests had mixed feelings about the price relative to services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with some guests desiring more variety.
Overall Experience
7.6
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 05:41

Property Description

Escape to paradise at JUMBO CLUB WATAMU, where exceptional comfort meets stunning ocean views!

Private Beach Access
Immerse yourself in the serene beauty of our private beach, perfect for a day of relaxation and sunbathing.

All-Inclusive Dining
Savor gourmet meals and refreshing beverages at our onsite dining establishments, with options ranging from delightful breakfasts to enticing snacks by the pool.

Spacious Accommodations
Unwind in one of our 92 air-conditioned rooms featuring private balconies, rainfall showers, and all the modern amenities you need for a restful retreat.

Whether you seek adventure or relaxation, JUMBO CLUB WATAMU is the perfect destination. Book your unforgettable stay today!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

10
Based on 1 reviews
Cleanliness: 7.2
Service: 8
Location: 8.1
Room Quality: 7.9
Amenities: 6.1
Value for Money: 5.4
Food and Beverage: 7.3
Overall Experience: 7.6
J
Joan • family with young children • ke
9
Highly recommend the hotel
Pros:

The hotel has very beautiful grounds, rooms are spacious and well decorated. Food was good and tasty. Pool was good. Very nice hotel.

2025-06-09 • via Nuitee
A
Ahinora • solo traveller • bg
6
Pleasant
2025-05-07 • via Nuitee
I
Irene • family with young children • ke
8
It was a perfect stay at a very nice place.
Pros:

The location was great and perfect for relaxation. The food was great and tasty! The staff are very friendly and accommodating. I loved it!

Cons:

The all inclusive package was super limited - it does not include wine and basic mocktails.

2025-04-28 • via Nuitee
N
Nombuso • family with young children • za
9
Wonderful stay , would highly recommend.
Pros:

Beautiful location. Very friendly and attentive staff. Lots to do in the resort itself - daily activities and shows. The food was great - a very nice variety and buffet style so you can choose what good suits you. So much about this stay was amazing . Looks exactly like the pictures . White sand private beach with security.

Cons:

The WiFi connection is poor . It is available in all public areas but it lags and has really poor connections which is a major inconvenience. Would suggest they get extenders for other areas (especially the rooms) and a better network provider for the connection.
Another thing to be cognisant of is that not all the tourists understand Swahili or Italian so when playing the games or doing the activities with the animation team - to primarily speak English which everyone can understand or play the games in English , Italian and Swahili continuously so nobody feels left out or is confused.

2025-04-26 • via Nuitee
M
Magdaline • family with young children • ke
7
It was fairy good
Pros:

Breakfast was great with a good variety....

Cons:

salty water in the pool

2025-04-24 • via Nuitee
S
Saida • family with young children • ke
8
Very good
Pros:

Staff were very friendly . Nice entertainment, good food and right on the beach

2025-04-24 • via Nuitee
M
Mutinda • young couple • ke
5
Overall, it was just okay not ideal for honeymooners or those looking for a fun-filled, vibrant expe
Pros:

The food was amazing, and the staff were very friendly and welcoming. I especially appreciated the animation team — they were great at organizing muscle relaxation and fun exercise sessions. The rooms were okay, comfortable enough for a good stay.

Cons:

The beach experience was disappointing due to persistent beach boys and other suspicious characters — it got so uncomfortable that we avoided going there altogether. For beach swimming, we even opted to go to other locations just to enjoy a proper swim in the ocean. Additionally, the resort’s location felt quite isolated, making it expensive and inconvenient to access other attractions. This limited our sightseeing options and often left us stuck indoors, which became a bit boring.

2025-04-23 • via Nuitee
M
Mustafa • young couple • ke
5
Passable
Pros:

Staffs are amazing always welcoming, beach , swimming pool was clean but needs maintenance. The hotel is full of gardens very nice

Cons:

Mixed Experience – Needs Improvement

I recently stayed at this all-inclusive resort and had a mixed experience.

Rooms – The rooms definitely need an upgrade. The beds were not comfortable, and surprisingly, they only provided a single bedsheet—no quilt or blanket to cover up, which was quite disappointing.

Bathrooms – The bathroom fittings are very old, though I have to commend the staff for keeping them clean.

Swimming Pools – The pools are lovely and well-designed, but they require some repair and regular maintenance.

Food – Breakfast had a decent variety, though I’ve experienced better elsewhere. Lunch and dinner were quite basic and lacked variety.

All-Inclusive Offering – While the resort is all-inclusive, the drink selection is limited to just five options. The snack bar, open from 10 am to 6 pm, only served two types of cakes, which felt underwhelming.

Overall, the resort has potential, but it could greatly benefit from better amenities, improved food variety, and more thoughtful service offerings.

2025-04-22 • via Nuitee
R
Rachel • family with young children • ke
10
Exceptional
2025-04-20 • via Nuitee
W
Wambugu • family with young children • ke
9
Superb
2025-04-19 • via Nuitee
K
Kristian • young couple • dk
8
Very good
2025-04-19 • via Nuitee
K
Keneddy • review category business travellers • ke
10
Good
Pros:

Best

Cons:

Wifi

2025-04-18 • via Nuitee
G
Giulia • young couple • it
9
Superb
2025-04-03 • via Nuitee
K
Kennedy • young couple • gb
10
Exceptional
Pros:

Everything exceptional

Cons:

Nothing

2025-03-25 • via Nuitee
M
Marta • young couple • pl
10
Exceptional
Pros:

Nice staff, all very kind, simple rooms but cleaned everyday. Beautiful beach with a lot of sunbeds.

2024-11-03 • via Nuitee
N
Nathalie • young couple • se
6
Pleasant
2024-08-14 • via Nuitee
S
Shaza • family with young children • ke
9
World class hospitality
Pros:

Very beautiful ambience,right on the beach ...comfortable facilities,private location and the most amazing hospitable staff ....from check-in all the way to house keeping!

The staff at Jumbo really care about their guests.No request was a bother...special mention goes to Francis(restaurant/bar) and Mohammed.Wow....i was really touched by the genuineness of the care here.
(Francis thank you for the dawa-you made our stay fantastic all of you).

World class staff😊.Hospitality was on another level here....you guys have to visit Jumbo and experience it for yourselves!
I was there recently and i will definitely be back in future.

Cons:

That my stay came to an end😂....
Honestly,i couldnt fault anything.It was worth it all the way

2024-04-12 • via Nuitee
Z
Zunguza • with friends • za
9
Incredible place, incredible facilities; incredible staff.
Pros:

Everything, but more especially the staff. We were treated beyond well.

Cons:

I did not realise how Italian centric it was. Felt a bit left out of the resort entertainment but the staff tried to be as accommodating as possible

2023-12-29 • via Nuitee
P
Purity • young couple • ke
9
Awesome place to spend your holiday
Pros:

Everything was so organized

Cons:

Nothing

2023-11-06 • via Nuitee
C
Campbell121 • young couple • gb
9
Nice Hotel
Pros:

We liked the food, the staff and the overall ambience of the Hotel

Cons:

WiFi very poor, no hot water most of the time.

2023-10-25 • via Nuitee