The Casita Phuket

Hotels
ZUZU HS
8.2 (4 reviews)
129/15 Moo.4 T.Maikhao, Thalang, Mai Khao, Thailand, 83110 , Mai Khao , TH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free self parking
Shared microwave

Review Highlights

Pros:
Clean pool
Mosquito repellant available
Cons:
Musty towels
Dirty shower
Stained curtains
Uncomfortable bed
Lack of amenities
Poor service

Categories

Cleanliness
2.5
Several guests reported issues with cleanliness, including musty towels, dirty shower, and stained curtains.
Service
3
Guests were disappointed with the service, mentioning lack of assistance from the attendant and poor handling of baggage.
Location
5
Location was not a major concern for guests as it received mixed feedback.
Room Quality
3.5
Guests highlighted issues with the bed comfort and maintenance problems in the rooms.
Amenities
2.5
The lack of amenities, apart from basic toiletries, was a common complaint among guests.
Value for Money
4
Guests felt that the overall value for money was not satisfactory, considering the quality of the facilities.
Food and Beverage
5
No specific feedback was provided regarding food and beverage services.
Overall Experience
4
Most guests had a negative overall experience and suggested a lower star rating for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 17:09

Property Description

Outdoor Pool and Complimentary WiFi
Indulge in the outdoor pool or stay connected with complimentary WiFi throughout the property.

Bar/Lounge and Local Cuisine Breakfast
Enjoy your favorite drink at the bar/lounge and savor local cuisine breakfasts daily for a fee.

Convenient Amenities and Air-Conditioned Rooms
Benefit from a 24-hour front desk, multilingual staff, and free self-parking. Relax in one of the 36 air-conditioned rooms with minibars and private balconies.

Embark on a memorable stay at The Casita Phuket, conveniently located near Splash Jungle Water Park and Mai Khao Beach. Book now to experience luxury and comfort by Phuket's finest beaches!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 4 reviews
Cleanliness: 2.5
Service: 3
Location: 5
Room Quality: 3.5
Amenities: 2.5
Value for Money: 4
Food and Beverage: 5
Overall Experience: 4
J
Jennifer friends
2
Pros:

The place has a 5 star rating, but it feels like a 1 star. The towels were musty. The bed felt like a massage table...it was really hard. The curtains had stains. The shower was dirty and had hair strands by the shampoo pump. They only had shampoo, shower gel and water. No other amenities. The attendant didn’t offer to carry my bag and he almost didn’t bring me to my room. The pool was clean and they have mosquito repellant to plug in. I would have rated it higher if it had been listed as a 1 star or 2 star hotel. Maybe give them 3 atars.

2025-04-26 via Nuitee
J
Jason
10
Pros:

Its a great place to get away for a quiet break and the staff are very helpful

2025-02-04 via Nuitee
D
DARREN
10
Pros:

Fantastic seclude place to stay. Pool at your sliding doors. You will need transport if you are looking to stay few nights. Staff very friendly and helpful. Location is absolutely stunning.

2024-01-14 via Nuitee
P
PARIZOT
10
au top !!!
Pros:

sejour toujours exceptionnel dans cet hotel *

a 2 pas de l'aeroport de phuket mais un calme incroyable
les employés toujours au petit soins maid in thailand *

la patronne est adorable et fait de son mieux pour vous accueillir au top
chambre spatieuse et calme
piscine privée au top

2023-11-06 via Nuitee