Hotel Castillo Real

Hotels
•
Independent
6 (6 reviews)
Av. Estados Unidos, Punta Cana, La Altagracia, 23000 , Punta Cana , DO
1-8293537789

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Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Designated smoking area
Outdoor furniture
Breakfast available (surcharge)
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Very good service
Professional staff
Cons:
Dirty rooms
Used bed linens
Non-functioning air conditioning
Rats in the hotel

Categories

Cleanliness
3.39
Quartos sujos, roupas de cama usadas, ar condicionados que não funcionavam, ratos andando pelo hotel.
Service
8.36
A atendente foi extremamente profissional e nos atendeu com muita cortesia.
Location
6.4
Standard quality for this hotel tier.
Room Quality
4.35
Standard quality for this hotel tier.
Amenities
6.38
Standard quality for this hotel tier.
Value for Money
6.34
Standard quality for this hotel tier.
Food and Beverage
6.39
Standard quality for this hotel tier.
Overall Experience
6.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:59

Property Description

Garden Views and Free Wi-Fi
Enjoy the serene garden views at Hotel Castillo Real while staying connected with complimentary wireless internet access.

Cozy Rooms and Amenities
Relax in one of the 55 air-conditioned rooms featuring flat-screen TVs and weekly housekeeping. Start your day right with a cooked-to-order breakfast and take advantage of free self-parking.

Nearby Attractions
Conveniently located near Cocotal Golf and Country Club and Cortecito Beach, Hotel Castillo Real provides easy access to top attractions in Punta Cana.

Ready to experience comfort and convenience at Hotel Castillo Real? Book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6
Based on 6 reviews
Cleanliness: 3.39
Service: 8.36
Location: 6.4
Room Quality: 4.35
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 6.36
G
Gerardo
2
Pros:

This was a motel not hotel

2026-01-10 • via Nuitee
K
Keith
2
Pros:

Place is sketchy as hell no hot water pretty much hopeing I live through this some 20 something sitting in the area where you check in with a shotgun. No amenities what so ever except the free condoms on the coffee table. nothing you can walk to to get food water or anything. Nothing like the pictures

2026-01-04 • via Nuitee
M
Manuel • partner
10
Pros:

Very good

2025-10-17 • via Nuitee
L
Lucio
4
Pros:

Quartos sujos, roupas de cama usadas, ar condicionados que não funcionavam, ratos andando pelo hotel.
O nome de Hotel Castillo real é na verdade um Motel de última categoria.
A atendente foi extremamente profissional e nos atendeu com muita cortesia.

2025-10-08 • via Nuitee
A
Aida • partner
2
Pros:

El lugar no se ve como lo muestran en las fotos

2023-08-22 • via Nuitee
A
americo
10
Pros:

Everything

2023-05-31 • via Nuitee