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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Table tennis
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Non-smoking throughout
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Concierge service
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Heated pool
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Outdoor furniture
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Steam room
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Amenities
Jen Shenzhen Qianhai By Shangri-La offers a range of luxurious amenities including a sauna, hot tub, year-round outdoor pool, indoor pool, fitness centre, and a terrace.
Multilingual Staff
Enjoy the convenience of communicating in English or Chinese with our friendly and helpful staff available at the reception 24/7.
Prime Location
Conveniently situated in the vibrant Nanshan district, our hotel is just a short distance from popular attractions such as He Xiangning Art Museum, Happy Valley Theme Park, and Shenzhen Convention & Exhibition Centre.
Book your stay at Jen Shenzhen Qianhai By Shangri-La for a luxurious and convenient experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Super Hotel mit modernen und komfortablen Zimmern. Alles scheint ziemlich neuwertig und das Bett war sehr bequem. Das Gym bietet viele Geräte und in einem sehr guten Zustand. Das Frühstück war großartig mit sehr viel Auswahl und für jeden was dabei. Die Lage ist auch gut und fußläufig zur U-Bahn und zum Meer.
Der Außenpool war leider geschlossen, was schade war. Das Personal am Empfang spricht teilweise gar kein oder nur sehr wenig Englisch. Aber alle sind bemüht und mit Übersetzungs-Apps geht es ja auch
we book adjacent room as we travelling with elderly mom. she usually scare to have lights out, but great view and lighting of the sz bay and the eye of sz, ( though far, still pleasant) , so she can have peace if mind at night.
at night the building has led deco, stands out from other building , very xmas!
we thought we booked a suite with two rooms and a living, but end up it is two adjacent rooms with a door in between 🙄😓
the check in staff and the cleaning staff not very well trained, very slow check in efficiency for prc shenzhen standard! but they have good and helpful attitude, thats a plus!
Architettura e pulizia
Pessimo funzionamento Wi-Fi
Сервис
Чистота
Туалет с подогревом 😁
Дворецкий Джонсон! Он всегда нам помогал во всем! Огромная благодарность!
Однообразные завтраки. Все в принципе вкусно, но возможно мы уже устали от азиатской еды.
Cleanliness
They took a lot of advanced money and did not refund it, though they committed to refunding my credit card.
客房整潔，環境清幽，職員有禮，早餐款式多，補充食物速度快，健身室器械非常多及新淨，室內外泳池非常乾淨，值得推薦及會再次入住
酒店職員服務親切，乾淨舒適，會再來入住
Good
沒有按要求把美團送餐用機器人送上房；退房手續速度比較慢
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