Tru By Hilton Traverse City

Hotels
•
Tru by Hilton
8.8 (474 reviews)
3572 N US31 S , Traverse City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Cons:
Uncomfortable beds
Poor breakfast options
Signage issues

Categories

Cleanliness
8.3
Multiple reviews mention cleanliness positively, but one mentioned a disgusting bathroom, lowering the score.
Service
9.8
Staff described as cheerful, polite, and attentive throughout various reviews.
Location
9.3
Convenient location mentioned, though some reviews note signage issues.
Room Quality
8.3
Mixed reviews; some mentioned uncomfortable beds and poorly placed furniture.
Amenities
8.8
General comfort noted, but complaints about lack of microwaves and no pool affect score.
Value for Money
8.8
Guests felt the pricing was reasonable, but some noted that the value could be better for the amenities offered.
Food and Beverage
7.8
Negative comments on breakfast quality significantly reduce the score despite some positive notes.
Overall Experience
9.3
Despite drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:17

Property Description

Modern Accommodations
Tru By Hilton Traverse City offers stylish and comfortable rooms with air-conditioning, a desk, flat-screen TV, and free toiletries, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can benefit from the 24-hour front desk staff ready to assist with any inquiries, adding a personal touch to the stay. The hotel's proximity to popular attractions like Great Wolf Lodge and Clinch Park makes it an ideal choice for travelers.

Accessible Location
Located just a short distance from Dennos Museum Center and Kresge Auditorium, and with Mission Point Lighthouse a scenic drive away, Tru By Hilton Traverse City provides a central hub for exploring the best of the area.

Book your stay at Tru By Hilton Traverse City for a memorable and convenient experience in Traverse City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 474 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9.3
N
Nicole • couple • us
10
2026-02-12 • via Nuitee
J
Justin • couple • us
3
Cons:

Breakfast was horrible I wouldn’t feed that to my dog

2026-01-27 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

Cleanliness

Cons:

Pillows were kind of lame

2026-01-27 • via Nuitee
T
Thomas • couple • us
9
Great for overnight stay only.
Pros:

Great for 1 night stay with small overnight bag. Breakfast was OK.

Cons:

Not good for a 12 night stay. No closet or drawer space for cloths or luggage.

2026-01-21 • via Nuitee
W
Wally • family_with_children • us
10
2026-01-21 • via Nuitee
D
Danielle • solo_traveller • us
6
2026-01-20 • via Nuitee
K
Kassandra • couple • us
10
2026-01-20 • via Nuitee
S
Sally • couple • us
3
Disappointing breakfast. No in room coffee
Pros:

Terrible- out of cheese omelets, 2 change corn sausages left, pancake machine broken, oatmeal like cement. No in room coffee

Cons:

See above

2026-01-20 • via Nuitee
A
Allison • extended_group • us
10
2026-01-20 • via Nuitee
D
Douglas • couple • us
9
OK
Pros:

Cleanliness of the facility and room

Cons:

Desk in room is poorly placed - - too close to the A/C /heating unit. Sitting at the desk the air was constantly blowing on. me - - quite uncomfortable.

2026-01-20 • via Nuitee
D
David • couple • us
10
Pros:

The breakfast was pretty good. I liked the Silk Very Vanilla Soy Milk on my oatmeal.

2026-01-19 • via Nuitee
S
Shelley • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Russ • couple • us
10
Pros:

Breakfast was good but I have a gluten allergy and as I have come to expect there wasn’t much for me to choose from.

2026-01-19 • via Nuitee
S
Sonia • couple • us
9
2026-01-19 • via Nuitee
V
Victoria • couple • us
9
2026-01-19 • via Nuitee
J
John • couple • us
7
2026-01-19 • via Nuitee
C
Christina • couple • us
3
Don't bother - much better choices for the price.
Pros:

It was clean

Cons:

The water pressure was ridiculous. It was the worst pressure I have ever see. Didn't even wash the soap off. Towels were like rags.

2026-01-19 • via Nuitee
A
Alicia • couple • us
10
2026-01-19 • via Nuitee
D
Deborah • extended_group • us
10
Very nice accommodations. Thanks!
Pros:

Great breakfast. Very clean building. Nice layout. Good location in Traverse City.

Cons:

Showerhead stream wasn't great.

2026-01-19 • via Nuitee
C
Christine • couple • us
8
the hotel served it’s purpose which was to provide a clean space near downtown and provided breakfas
Pros:

breakfast was ok. more fresh fruit and some type of potatoes and danishes woukd have been nice. like being able to make oancakes

Cons:

the space i. the rooms. we had double beds, however, not sufficient space between bed and wall. shower was not cleaned each day.

2026-01-19 • via Nuitee