Z&Z Resort

Hotels
•
Independent
7.4 (5 reviews)
2/88 Saiyuan 18, Rawai, Rawai, Phuket, 83130 , Rawai , TH
66-616069028

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Front desk (limited hours)
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Pool
Friendly people
Clean and tidy
Cons:
Slippery shower floor
Noise levels
Unclean rooms
Uncomfortable beds
Electricity issues
Construction noise
Run down conditions
Staff demeanor

Categories

Cleanliness
5.2
Cleanliness received mixed reviews, with some guests praising the tidiness while others reported unclean conditions and maintenance issues.
Service
4.8
Service has received negative remarks due to the unresponsiveness to noise complaints and perceived staff demeanor, though not all guests reported such experiences.
Location
6
Location was not largely commented on, suggesting an average satisfaction among guests.
Room Quality
4.4
Several guests complained about the room quality, highlighting issues like stained pillows, uncomfortable beds, and malfunctioning appliances.
Amenities
6.6
Amenities such as the pool and sauna are often mentioned as positives, yet the hotel's ongoing construction and lack of certain services have impacted guest satisfaction.
Value for Money
5.5
Guests have indicated that the hotel may be overpriced for the quality provided, suggesting room for improvement in value for money.
Food and Beverage
6
Food and beverage options were not frequently mentioned in the reviews, leading to a neutral score in this category.
Overall Experience
5.7
The overall experience seems to vary, with some guests willing to return despite the drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 20:17

Property Description

Outdoor Pool and Complimentary Wi-Fi
Take advantage of the outdoor pool and complimentary wireless internet access to keep you entertained and connected throughout your stay.

Delicious Dining Options
Indulge in a meal at Cafe TT or grab some snacks at the hotel's coffee shop/cafe for a delightful culinary experience.

Convenient Amenities
Enjoy features like dry cleaning/laundry services, luggage storage, and free onsite self-parking for a hassle-free stay.

Book your stay at Z&Z Resort in Rawai now to experience these fantastic amenities and more!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 5.2
Service: 4.8
Location: 6
Room Quality: 4.4
Amenities: 6.6
Value for Money: 5.5
Food and Beverage: 6
Overall Experience: 5.7
D
David
10
Pros:

😊👍

2024-12-26 • via Nuitee
M
Mats Patrik
8
Easy and relaxing
Pros:

Small and relaxing place, within 100 meter walk there is a bar, 7-11, massage places, icecream gelato shop and also a great cheap restaurant for lunch or dinner (sells books there too).

I didn’t know that I had to hang the sign on the door for them to clean the room, but you can also just tell them when you walk out.

2024-12-14 • via Nuitee
D
David
6
Pros:

The wifi was very poor.

2024-12-08 • via Nuitee
J
jose • partner
10
Pros:

Nice…quite…clean…loved it

2023-11-08 • via Nuitee
D
David • partner
2
Pros:

6 ice cold showers during my stay , said my room was ready at check in walk a mile carried my own bags only to find out room not ready 45 min wait in lobby , Bed Hard no TV service at all a joke of a place this place is not worth the time you can find much better believe me … oh I canceled the trip I had planned later in the month to stay there

2023-01-10 • via Nuitee