Hostal Los Pinos

Hotels
8.2 (119 reviews)
Bernardo Philippi 449 , Puerto Natales , cl

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Helpful service
Cons:
Expensive breakfast
Limited parking
No spa services
Mixed opinions on pricing

Categories

Cleanliness
7.8
Guests mentioned that rooms were generally clean, although some minor maintenance issues were noted.
Service
8.1
Staff were described as friendly and helpful, with a few guests experiencing wait time issues.
Location
8.5
The hotel's proximity to key landmarks and public transport was highly praised by guests.
Room Quality
7.6
Rooms were considered spacious and comfortable, with some guests pointing out minor issues.
Amenities
7.2
Satisfactory amenities were provided, with some guests enjoying the gym and pool but noting the lack of spa services.
Value for Money
6.6
Mixed opinions on pricing, with some guests feeling it was high for the services offered while others found it reasonable for the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though a few guests desired more variety.
Overall Experience
8.2
Most guests reported a positive overall experience and expressed readiness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 20:14

Property Description

Charming Accommodation in Puerto Natales

Convenient Location: Hostal Los Pinos is strategically located within close proximity to key landmarks such as Puerto Natales Bus Station and Municipal Museum of History, making it an ideal choice for travelers wanting to explore the city.

Comfort and Connectivity: Guests can enjoy the serene garden, stay connected with the complimentary WiFi, and have peace of mind with the free private parking available for those with vehicles.

Nearby Attractions: With popular attractions like Puerto Natales Main Square, Maria Auxiliadora Church, and Cueva del Milodon just a short distance away, guests can easily immerse themselves in the local culture and beauty.

Experience the best of Puerto Natales at Hostal Los Pinos - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 119 reviews
Cleanliness: 7.8
Service: 8.1
Location: 8.5
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 7.3
Overall Experience: 8.2
J
Joanna solo traveller gb
6
Pleasant
2025-05-02 via Nuitee
C
Cynthia young couple mx
10
Exceptional
2025-04-25 via Nuitee
M
Mario solo traveller au
10
Exceptional
2025-04-20 via Nuitee
D
David with friends ar
8
Very good
Pros:

Good location

Cons:

Nothing

2025-04-13 via Nuitee
M
Michael solo traveller my
9
As an economical choice, the property exceeded my expectations.
Pros:

The host is very friendly and helpful. While the room has seen some years, the shower and bathroom are clean, the towels and sheets are clean and comfortable. No musty or smokey smells. Breakfast is reasonable.

Cons:

I prefer warm bedside light instead of a cold, fluorescent light. WiFi signal very weak in my room.

2025-04-13 via Nuitee
M
Miriam young couple il
8
O.k
Pros:

Clean and the mannger

Cons:

No kettle in the room

2025-04-09 via Nuitee
E
Ed solo traveller fr
7
Good
Pros:

Cold at night. Heater was turned off during the night 😔

2025-03-30 via Nuitee
R
Rey review category business travellers us
10
Exceptional
2025-03-25 via Nuitee
J
Jihan solo traveller us
9
Superb
Pros:

Close to town. Very friendly and helpful staff. The property is really cute

2025-03-08 via Nuitee
J
Jian young couple ca
8
Very good
2025-02-23 via Nuitee
L
Leandro young couple br
9
Excellent stay
Pros:

Staff was very friendly and helpful. The hostel is conveniently located close to the city center, where you can find a variety of very good restaurants, all variety of stores and travel agencies. It is comfortable and clean.

Cons:

A bit far to go walking from bus station.

2025-02-23 via Nuitee
P
Patricio solo traveller cl
9
Superb
2025-02-19 via Nuitee
X
Xiaoguang solo traveller us
9
Superb
2025-02-18 via Nuitee
T
Tamara solo traveller ca
9
Superb
2025-02-15 via Nuitee
D
David solo traveller gb
9
Superb
2025-02-15 via Nuitee
B
Blake family with young children at
10
Exceptional
Pros:

Great room, staff were friendly and breakfast was good.

2025-02-13 via Nuitee
C
Carlos solo traveller us
8
Very good
2025-02-06 via Nuitee
S
Saahil solo traveller in
8
Comfortable and Value for Money
Pros:

Location, Value and decor

Cons:

Breakfast was average

2025-01-29 via Nuitee
R
Robert family with young children us
8
Very good
2025-01-15 via Nuitee
J
John solo traveller gb
8
Very good
2025-01-09 via Nuitee