Hotel Bistrik City Center

Hotels
8.1 (1703 reviews)
Bistrik 34 , Sarajevo , ba

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cold room
Limited beverage options

Categories

Cleanliness
7.94
Most reviews mention clean rooms, but some experiences noted cold rooms and a forgotten item.
Service
8.41
Many guests praised the staff for their friendliness and helpfulness.
Location
8.45
The hotel is conveniently located near the city center, which is frequently mentioned as a highlight.
Room Quality
7.9
Rooms were generally described as comfortable and clean, though some specific issues like temperature were raised.
Amenities
8.03
Basic amenities were mentioned, but some guests desired more beverage options.
Value for Money
8.2
Most reviews noted it as good value, especially with excellent pricing.
Food and Beverage
7.44
Limited mentions of food options; some guests noted the lack of Turkish tea.
Overall Experience
8.41
Overall, guests felt their experiences were positive and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:08

Property Description

Modern Comfort and Convenience

Hotel Bistrik City Center, nestled in the heart of Sarajevo, boasts modernly furnished air-conditioned rooms with free WiFi. Each room features a minibar, flat-screen TV, and private bathroom for utmost comfort.

Exceptional Services

Enjoy the convenience of a 24-hour front desk, on-site restaurant, and snack bar at Bistrik Hotel. Indulge in relaxation at the hotel's lounge or explore nearby attractions like the Old Town, Sarajevo Golf Klub, and Sarajevo Zoo.

Prime Location

With the Old Town just 500 meters away and key landmarks within a few kilometers, Hotel Bistrik offers the perfect blend of convenience and comfort for your stay in Sarajevo.

Book now to experience a delightful stay at Hotel Bistrik City Center.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1703 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.03
Value for Money: 8.2
Food and Beverage: 7.44
Overall Experience: 8.41
D
Dilan solo_traveller tr
10
2026-06-27 via Nuitee
Y
Yaren couple tr
10
Pros:

Konumu harika, personel çok ilgili.

2026-06-27 via Nuitee
R
Richard couple gb
1
After reading good reviews, was thoroughly let down and very disappointed.
Pros:

Good location

Cons:

Requested room with a sofa bed for my son, bed didn’t work, ended with a barely usable camp bed that we had to make ourselves. Most lights didn’t work, fridge didn’t work. Receptionist was rarely there and if so one of them was very rude. We booked it under the impression of free breakfast, however, they have no facilities and could only sell a voucher for a place in town.

2026-06-27 via Nuitee
N
Nermina solo_traveller si
8
2026-06-26 via Nuitee
R
ramazan couple tr
8
Fiyat performans oteli.
Pros:

Tesis merkezi konumdaydı, kahvaltı dahil değil ama merkezi olması ve temiz olması bizim için yeterliydi ayrıca tam bir fiyat performans oteli.

Cons:

Kapı kilidi omalı ekstra güvenlik için

2026-06-25 via Nuitee
C
Clare couple gb
7
Comfortable
Pros:

Short walk to the old town.
Comfortable.
Tea and coffee making facilities in the room.

Cons:

No facilities to speak off and limited opening time for reception.
Up a short hill.

2026-06-25 via Nuitee
Şimşek family_with_children tr
8
Pros:

The rooms were clean and nice.

Cons:

There is no one at the reception.

2026-06-25 via Nuitee
F
Francesca solo_traveller it
6
Più un Airbnb che un albergo
Pros:

Posizione. Camera. Pulizia. Garage comodo e chiaramente scritto convenzionato e a pagamenti

Cons:

Servizi carenti.( Presenza reception8. 14.)
Diverse cose rotte.
Comunicazione non sempre chiara su booking, tipo colazione con voucher in esterno.

2026-06-24 via Nuitee
A
Angelo couple cy
9
2026-06-23 via Nuitee
K
Kevin solo_traveller nl
7
Pros:

Room was good enough and location perfect! Communication was also great and room was cleaned every day.

Cons:

So many malfunctions like broken buttons, falling curtains, lights going on and off by itself. Perhaps an idea to check all entore rooms and fix it all! :-)

2026-06-22 via Nuitee
N
Nermin couple ba
9
Perfectly priced and situated close to historic city. With a tidy modern feel and cold aircon. A++++
Pros:

The location was great. Walking distance from the historic town and some of the best food in Sarajevo. While we haven't met the staff, as we arrived after hours, everything was well explained and staff responsive via WhatsApp. The aircon worked well and wasn't smelly. The room was large and well presented. It is a perfect place for a short stay. You're not paying for the features you won't use and it's a walking distance to just about everything. If there is anything bad we didn't see a lift but we're in the first floor so wasn't really an issue unless you're higher up and have more luggage.

Cons:

Lift would have been nice.

2026-06-22 via Nuitee
H
Husam solo_traveller nl
7
2026-06-20 via Nuitee
H
Husam solo_traveller nl
6
2026-06-20 via Nuitee
M
mahmut solo_traveller se
10
2026-06-19 via Nuitee
S
Savic couple rs
10
2026-06-17 via Nuitee
A
Alicia2005 solo_traveller fr
7
Pros:

Hôtel très bien situé
Le principal atout de cet hôtel est son emplacement : il se trouve à une dizaine de minutes à pied du centre historique de Sarajevo, ce qui est très pratique pour les visites. Une station de bus est également située à environ 200 mètres.
Je suis arrivé vers minuit et tout s'était parfaitement déroulé : le code d'accès à l'hôtel m'avait été communiqué à l'avance et une enveloppe à mon nom contenant la clé de la chambre m'attendait à la réception. Vous pouvez donc arriver tard sans inquiétude.
La réception n'est cependant ouverte que sur des plages horaires assez limitées ; cela représente un véritable problème. La réception est ouverte principalement le matin et encore pas trop tôt et un peu en fin d'après-midi. Si vous avez besoin d'assistance en dehors de ces horaires, cela peut être moins pratique.
La chambre est confortable dans l'ensemble. (A noter qu'il n'y a pas d'ascenseur). La climatisation manque d'efficacité : même en la laissant fonctionner à pleine puissance toute la journée, la température descend difficilement sous les 26°C.
Concernant l'obscurité, les rideaux occultants de la fenêtre principale font correctement leur travail, mais une seconde petite fenêtre ne dispose d'aucun rideau. Résultat : dès 5 heures du matin, la chambre est déjà très lumineuse. Les personnes sensibles à la lumière devraient en tenir compte. Il y a également plusieurs voyants lumineux et une veilleuse qui restent allumés toute la nuit.
Le principal point faible reste le Wi-Fi, qui fonctionne de manière très irrégulière. Ne comptez pas trop dessus. Je ne sais pas si le problème vient de l'hôtel ou du réseau local, mais la connexion mobile 4G n'est pas beaucoup plus fiable, avec également quelques coupures.
Enfin, l'hôtel est situé en haut d'une petite côte. Ce n'est pas dramatique, mais après une journée de visite sous une forte chaleur, cela peut se faire sentir.

Cons:

Climatisation trop faible
Réception inexistante

2026-06-15 via Nuitee
A
Aleksandar extended_group rs
9
2026-06-15 via Nuitee
N
Nuno extended_group pt
10
2026-06-14 via Nuitee
B
b.agat solo_traveller tr
7
Pros:

The hotel was a 5-minute walk from the main market, a great value for money hotel, our room was cleaned as soon as we requested.

Cons:

We chose a triple room, and our room was in the attic. Because the skylights didn't open, fresh air didn't enter, making the room stuffy. This created a somewhat claustrophobic feeling; you should pay attention to these things when making a reservation. There were also problems with the internet connection; it frequently dropped.

2026-06-12 via Nuitee
S
Sabtha couple gb
9
Great hotel
Pros:

Great hotel near the city centre. There is a supermarket walking distance from the hotel.

Cons:

It's uphill. If you are with children/elderly or people with mobility needs would recommend getting a taxi.

2026-06-11 via Nuitee