Hoiana Residences

Hotels
8.8 (34 reviews)
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam province , Hoi An , VN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice room
Good location
Cons:
Poor service
Billing issues
Miscommunication about amenities

Categories

Cleanliness
8.13
The service issues and miscommunication may indicate a lack of attention to detail.
Service
7.1
Service was disappointing with multiple errors and issues regarding payment.
Location
9.44
The location is acceptable, but not specifically praised in the reviews.
Room Quality
9.39
The room is described as nice.
Amenities
9.42
No specific mention; assumed standard for this hotel tier.
Value for Money
9.38
No specific mention; assumed standard for this hotel tier.
Food and Beverage
9.43
No specific mention; assumed standard for this hotel tier.
Overall Experience
8.1
Overall experience affected negatively by service and billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:46

Property Description

Luxurious Accommodation
Hoiana Residences, a 5-star hotel in Hoi An, offers air-conditioned rooms with stunning sea views and free WiFi. Some rooms even feature a fully equipped kitchen, perfect for those who enjoy cooking while traveling.

Relaxation and Recreation
Guests can unwind at the sun terrace or maintain their fitness routine at the on-site fitness centre. For those feeling lucky, the hotel also boasts a casino for entertainment.

Convenient Amenities
Enjoy complimentary buffet breakfast and take advantage of the 24-hour front desk, free shuttle service, and currency exchange. With free private parking and a garden, Hoiana Residences ensures a comfortable and hassle-free stay for all guests.

Ready to experience luxury and convenience in Hoi An? Book your stay at Hoiana Residences now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 34 reviews
Cleanliness: 8.13
Service: 7.1
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 8.1
I
Imalka Gunasekara • solo_traveller • vn
10
2026-08-22 • via Nuitee
S
Sooyeon • family_with_children • kr
8
2026-08-22 • via Nuitee
C
carmen maria • family_with_children • sg
8
Perfect stay for large group family.
Pros:

Love the property. Location is isolated but 15 min away from hoian so not so bad. Staff was very helpful and understanding. Specially Tommy the manager very responsive and kind.

Cons:

Miscommunication regarding the room. The room had a strange smell.

2026-08-09 • via Nuitee
A
Andy • family_with_children • hk
8
2026-06-02 • via Nuitee
S
Solon • family_with_children • gb
10
2026-05-27 • via Nuitee
A
Alice • family_with_children • hk
9
Pros:

Spacious and very functional rooms, good amenities. Staff were always attentive and accommodating.

2026-04-10 • via Nuitee
T
Tatjana • family_with_children • es
10
A wonderful family friendly resort with great service
Pros:

Wonderful resort. Great fitout quality with comfortable and quiet rooms. AC exceptionally quiet and comfortable beds. Well appointed bathrooms with nice toiletries. Wonderful and attentive daily cleaning with attention to detail in organising chargers and makeup. 20+ restaurants to choose from. We couldn’t try them all but we had great food everywhere. Breakfast was also very well executed. Lots of Activites for adults and children including Pickleball, golf and bowling to name a few. Service throughout was caring and attentive.

Cons:

The gym could do with more equipment and better accessories. More service beach side

2026-03-29 • via Nuitee
M
Mark
10
Golf Break
Pros:

Had a 3 night stay with friends playing golf. Great Break away golf course and accommodation were both EXCELLENT

2025-09-24 • via Nuitee
Y
Yun Zih • family_with_children • tw
1
Disappointed by the service and the staff
Pros:

The room is nice but that’s it

Cons:

They informed wrong about the pool and over charge the entrance fee, give us the room separate building, make the wrong reservation for the fishing trip and didn’t inform us the right amount for the one day trip and come ask for paid. After leaving for one week still contact me for scam more money about the service I already paid

2025-09-20 • via Nuitee
M
mr.b • family_with_children • vn
7
2025-09-14 • via Nuitee
H
Holly • family_with_children • tw
8
2025-08-16 • via Nuitee
H
Huu Thanh • family_with_children • vn
10
2025-07-08 • via Nuitee
S
Sandy • family with young children • sg
8
Good facilities but not so great in terms of location.
Pros:

Pros:
- Room size was good. We stayed in One Bedroom suite.
- Clean and well maintained throughout.
- Service was good.
- Had lunch in Charred and it was decent.
- Has a Spa and a mini mart on the 1st floor which is convenient for you to grab snacks. Tried the Spa massage 2 times and it really depends on which masseur you get. 1st try was good (that's why I went back for round 2), but 2nd try was meh.
- Staff were all very friendly and helpful.

Cons:

- Pillows were flat and doesn't offer any support. Requested for firm pillows but what was brought to us was still the same. Had to stack 3 pillows in order to sleep.
- Casino: They allow smoking in there as well as the hotel lobby (literally saw a guest smoke at the lobby). And if you are planning to spend some time here, be warn that they only accept USD.
- Stayed at the Residence, but if you were to use any of the facilities at the resort side, you'll have to pay.
- Location: Really not great. A distance to get anywhere.

2025-04-24 • via Nuitee
A
Andy • family with young children • hk
10
perfect fly and flop destination for golf enthusiasts or families. Easy access to Hoi An and wonderful beach and pools
Pros:

amazing facilities and food venues. friendly staff.

2025-04-12 • via Nuitee
H
HYUN SUK
10
Pros:

Very goood

2025-04-07 • via Nuitee
I
Isa • young couple • au
8
Very good
2025-03-12 • via Nuitee
D
Dorit • family with young children • il
9
Superb
2025-02-09 • via Nuitee
N
Nguyen • family with young children • us
10
Exceptional
Pros:

Our family had such great time here. They offer wide variety of activities for all ages. Employees are super friendly and welcoming. Definitely will come back here in the future.

2025-02-04 • via Nuitee
K
Kwang • family with young children • sg
9
Enjoyed it - will be back
Pros:

Location, quietness, comfort, nice setup of furniture, room, facilities

Cons:

No one could really help when we wanted to watch live games of the English Premier League around the hotel area

2024-12-09 • via Nuitee
J
Jan • family with young children • vn
10
Exceptional
Pros:

Likely the best integrated resort in Vietnam, if not Asia. The food if it's many outlets never disappoints.

2024-11-02 • via Nuitee