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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Nightclub
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Guest education on local ecosystems and culture
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Karaoke
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Non-smoking throughout
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Kid meals
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Kids' outdoor play equipment
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Cooking class
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Shopping on site
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Free bus station shuttle
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Casino nearby
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Bicycle-friendly property
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Beach toys
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Hoiana Residences, a 5-star hotel in Hoi An, offers air-conditioned rooms with stunning sea views and free WiFi. Some rooms even feature a fully equipped kitchen, perfect for those who enjoy cooking while traveling.
Relaxation and Recreation
Guests can unwind at the sun terrace or maintain their fitness routine at the on-site fitness centre. For those feeling lucky, the hotel also boasts a casino for entertainment.
Convenient Amenities
Enjoy complimentary buffet breakfast and take advantage of the 24-hour front desk, free shuttle service, and currency exchange. With free private parking and a garden, Hoiana Residences ensures a comfortable and hassle-free stay for all guests.
Ready to experience luxury and convenience in Hoi An? Book your stay at Hoiana Residences now!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 600,000 per person per night when using an available extra bed.
People 12 years old and over stay for VND 1,200,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Had a 3 night stay with friends playing golf. Great Break away golf course and accommodation were both EXCELLENT
The room is nice but that’s it
They informed wrong about the pool and over charge the entrance fee, give us the room separate building, make the wrong reservation for the fishing trip and didn’t inform us the right amount for the one day trip and come ask for paid. After leaving for one week still contact me for scam more money about the service I already paid
Pros:
- Room size was good. We stayed in One Bedroom suite.
- Clean and well maintained throughout.
- Service was good.
- Had lunch in Charred and it was decent.
- Has a Spa and a mini mart on the 1st floor which is convenient for you to grab snacks. Tried the Spa massage 2 times and it really depends on which masseur you get. 1st try was good (that's why I went back for round 2), but 2nd try was meh.
- Staff were all very friendly and helpful.
- Pillows were flat and doesn't offer any support. Requested for firm pillows but what was brought to us was still the same. Had to stack 3 pillows in order to sleep.
- Casino: They allow smoking in there as well as the hotel lobby (literally saw a guest smoke at the lobby). And if you are planning to spend some time here, be warn that they only accept USD.
- Stayed at the Residence, but if you were to use any of the facilities at the resort side, you'll have to pay.
- Location: Really not great. A distance to get anywhere.
amazing facilities and food venues. friendly staff.
Very goood
Our family had such great time here. They offer wide variety of activities for all ages. Employees are super friendly and welcoming. Definitely will come back here in the future.
Location, quietness, comfort, nice setup of furniture, room, facilities
No one could really help when we wanted to watch live games of the English Premier League around the hotel area
Likely the best integrated resort in Vietnam, if not Asia. The food if it's many outlets never disappoints.
Overall it was a great stay but it was annoying we were asked to pay more to use the beach pool (I argued I'd booked without this knowledge and they did wave it but it was a battle). We also had to pay for the watersports, beach hotel guests are FOC
The front desk is vert friendly and helpful while check in and check out. Will come again definitely
The staff are polite.
Having been in Hoi An for two weeks and stayed at two beautiful resorts nearby this place falls down big time.
Firstly it is not catered towards westerners. 95% or guests are from Taiwan/China and maybe a small percentage from Korea.
I booked Hoiana understanding that it was a huge resort village with multiple resorts, restaurants and pools, activities and beach. ( like Ayana, Rimba resorts in Bali) However when you get here there is a divide. You cannot freely use the other resorts pool without paying. I mean come on this place is not cheap and you spend the equivalent to a months rent in Danang for one nights accomodation. The residences feel like a residential building where people live full time or maybe have their holiday units? You can use the restaurants and there is a beach club off course and pay the big price tag. The lobby is boring and underwhelming and no welcome drink.
The pool area is boring and shaded by the buildings from mid day onwards.
The other resort in front is called Hoiana New World Resort, so you are not mistaken. The facilities and pool area look amazing. It’s huge but you can’t use it without paying even though they all share the same parcel of land. Again it’s not geared for up westerners.
Luckily we had stayed in two other stunning resorts in Hoi An so our trip wasn’t totally spoiled . It is soulless and not cheap and the restaurants are extremely overpriced.
My husband and I, along with our two children (7 and nearly 2) stayed here for 6 nights.
We booked 2 rooms, but one of the rooms was smaller than the other, so the information provided wasn't entirely accurate.
We had booked our stay well in advance and had requested a room on a higher floor to avoid mosquitoes. Unfortunately, when we arrived, they only had two rooms left, both on the second floor, which was disappointing. The receptionist assured us there wouldn’t be any mosquitoes on the second floor. However, as soon as we entered the room, we could smell mosquito spray, which we recognized from frequent use during our trips in Asia. Within the first hour in the room, both my daughter and I were bitten by mosquitoes. Throughout our stay, I killed several mosquitoes in our room every single day. But given that no other rooms were available, we made the best of the situation.
A big plus for the hotel is that they have their own healthcare staff, which is very reassuring.
Another highlight was the breakfast buffet at Aroma Restaurant—great atmosphere, a wide selection of food and drinks,
and an overall fantastic restaurant. I want to especially thank Kim Chi and Nghi for their excellent service at Aroma. Both were very thoughtful and took great car
The service was outstanding. The facilities first class. Fabulous variety of cuisine. Beach safe.
Nothing to complain about
Well I would of given a 5 Stars, cause of my room wasn’t an ocean views as I’ve booked online it said ocean view, they also mistaken my name in a different room. not happy 🙄🙄
everything! great rooms, great facilities, great staff!
almost nothing to complain about!
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