SK Heathrow Hotel

Hotels
Independent
4.2 (27 reviews)
31 Shepiston Ln, Hayes, England, UB3 1LJ , Hayes , GB

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free self parking
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Cons:
Cleanliness issues
Poor room quality
Noise disturbances
Lack of amenities

Categories

Cleanliness
2.59
Multiple complaints about cleanliness, including stains and mold.
Service
6.06
Standard service for this hotel tier, issues with noise from staff.
Location
5.6
Convenient location near the airport but noisy due to adjacent restaurant activities.
Room Quality
3.55
Rooms reported as small and poorly maintained, with malfunctioning amenities.
Amenities
3.58
No air conditioning and other amenities did not function well.
Value for Money
3.54
Guests feel they pay little but receive inferior quality services.
Food and Beverage
4.59
No food services mentioned; general availability of nearby options.
Overall Experience
4.06
Overall negative experience with many significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:16

Property Description

Convenient Location
Located in Hayes (Pinkwell), SK Heathrow Hotel offers easy access to popular attractions like Windsor Castle and LEGOLAND® Windsor.

Comfortable Accommodations
Feel at home in one of the 22 air-conditioned guestrooms, each equipped with complimentary wireless internet access, showers, and free toiletries.

Convenient Amenities
Enjoy the convenience of free self-parking, daily housekeeping, and the option to request irons/ironing boards during your stay.

To book your stay at SK Heathrow Hotel and experience comfort and convenience during your travels, make your reservation today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

4.2
Based on 27 reviews
Cleanliness: 2.59
Service: 6.06
Location: 5.6
Room Quality: 3.55
Amenities: 3.58
Value for Money: 3.54
Food and Beverage: 4.59
Overall Experience: 4.06
B
Bhaarath
2
Violation of human rights when you stay here
Pros:

I have booked this last minute due to unexpected business trip to work on site. I did not read reviews before I booked it . I would say I have never been in a hotel where cleanliness is not being considered as part of hotels day to day activities.
I was booked in to stay in a room which whe n I booked it was a bigger room in the pictures and when I walked into it it was a small tiny room with double bed that had just a bed which was stiff and a toilet that did not open . This room was as small as my bathroom and I was supposed to stay in it. I complained that the bathroom door could not be opened and was transferred to a king size room saying it’s the best room in the building . Interesting fact about this room is that the windows on this room does not close and there is no aircon in the room . To make things worse there is an afghani restaurant behind the hotel sharing the building and the delivery drivers would come and pick orders late at night . So there was people making noise till very late . Also the shower in the bathroom does not work properly and gives out water very hot or very cold and no worm water. And by the way there was loads in women hair in the bathroom and the carpet on the floor had stans and marks and looked dirty . In one sentence I would say staying here at this hotel was violation of my human rights . You pay little to get nothing and I am not sure how there are 5 star reviews unless they are writing themselves

2025-08-26 via Nuitee
A
Amal family
4
Pros:

I think there is bedbugs or something

2025-08-18 via Nuitee
C
Carmen
4
Pros:

My flight was canceled and delayed two days later. I got this "hotel" as last option for the second night since all hotels near the airport were booked. The bath towel smelled like mold. There was mold in shower edges. Water temperature was hard to control. Carpet had old stains and the wall had questionable stains. Only stay here if no where else to go that is near the airport.

2025-08-01 via Nuitee
B
Bobo
2
Pros:

This property shouldn’t be called “hotel”
This is just a motel grade.
Everything was terrible. Stained bedsheet, stained carpet. Everywhere was damped.
Staff made noise until 2am

2025-07-27 via Nuitee
V
Verified traveler
2
Pros:

Turned up to check in and was told there was no room available

2025-07-07 via Nuitee
B
Barry
2
Don’t do it!
Pros:

My advice to anyone who’s looking at this, if you are really desperate for somewhere to sleep then I suggest you sleep under the hedge because if this is a three star hotel, then the hedge will definitely be a five star hotel. There was no way I could bring my wife to this place after a long haul flight halfway round the world so I walked out and found somewhere else.

2025-07-04 via Nuitee
R
RM
4
Standard poor
Pros:

The room I was in was facing rhe main road too noisy Traffic can't sleep
Didn't have a shower in the morning no water coming out of the shower head just a trickle and difficult to adjust the temperature if not careful you will get scolded.
Carpets from the hall dirty and not clean

2025-07-03 via Nuitee
I
Ian
2
Pros:

Cleanliness abysmal. The shower tray had not been cleaned and no plug for hand basin

2024-03-19 via Nuitee
N
NAVJOT
4
Pros:

Shower is not working properly
Cleanness is not done

2024-03-15 via Nuitee
K
Karl
2
Pros:

I am not usually one to complain but this place is absolutely gross and something needs to be said! You are greeted by a foul smell as soon as you walk through the door. Which wasn't anything compared to the horrendous smell in the room. The floors were sticky and the carpets look like they haven't been cleaned in over a century. The bathroom was a disaster, the toilet didn't flush and the amount of mould was terrible. The shower wasn't much better either with someone else's old plaster still stuck to the showerhead! The toilet was also loose and the lights didn't work.
The walls were all stained with god knows what. Behind the bed was filthy and half the blinds were missing which doesn't help when you are trying to sleep. I stayed at this place by myself and I honestly feel sick to my stomach.
Definitely the worst hotel I have stayed at. Giving this place one star is far more credit then it deserves. I hope someone reads this and doesn't make the same mistake I did by booking a room in this dreadful and disgusting place. How this place is allowed to operate like this is beyond me.

2024-02-05 via Nuitee
W
William
2
Pros:

Disgusting rooms,Damp everywhere,Never again,It was embarrassing

2024-01-24 via Nuitee
S
Sumit
2
Not good to stay here
Pros:

Staff is not cooperative and priceless

2024-01-06 via Nuitee
Y
Yasemin
10
Pros:

👍👍👍👍👍👍👍

2023-12-22 via Nuitee
B
Boback
2
Hayes
Pros:

The condition of the building is deplorable. The first room they gave me had a broken window with no handle on a busy street. The second room they gave me was very dirty and needed major maintenance peeling walls stains on the walls and badly stained carpet.

2023-12-09 via Nuitee
D
Daniel
2
Pros:

Rooms are awful though guess you get what you pay for.

2023-11-05 via Nuitee
G
Gloria family
2
Pros:

This Hotel is horrible, there is no area clean. Beds are about to fall apart, carpet and walls have stains everywhere and the bathrom is the worst. We booked for one night, and we couldn't even spend the night there. I have never seen a hotel in so poor condition. We had to find another hotel for the night. I will no recommend staying there.

2023-10-15 via Nuitee
O
Olufunmilayo
2
Pros:

The room smelled awful. The shower cubicle has stench and no hot water from the wash hand basing. No towels. AC not working. Noise from the room above mine and next door kept me up until everyone got to sleep. No sound proof at all. I couldn't wait to leave at 5.30am. Not happy at all.

2023-10-02 via Nuitee
M
Mandar
10
poor room quality
Pros:

already discussed with your team and photos shared. quality of room is not at all with photos submitted on your website by merchant. poor standard . broken window , stained walls, stained dusty carpet, broken flush making noise from toilet. unable to change room on request.

2023-09-28 via Nuitee
V
Verified traveler
6
Pros:

Wifi did not really work, room was incredibly hot, bathroom was outdated and a little dingy

2023-06-25 via Nuitee
M
Manuela partner
2
Pros:

there is nothing to like about this "hotel"

2023-06-18 via Nuitee