Citadines Connect City Centre Singapore

Hotels
Citadines
9.6 (2918 reviews)
182 Clemenceau Avenue , Singapore , sg

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Amenities
Comfortable Rooms
Cons:
Some cleanliness issues
Small room size for some guests

Categories

Cleanliness
8.95
The hotel was mostly clean, though there were some minor issues like ants in the room.
Service
10
The staff were very helpful and friendly, providing excellent service throughout the stay.
Location
9.95
Prime locations as it is a minutes walk to the MRT and bus stop, making it very convenient.
Room Quality
9.15
Rooms were generally comfortable with good layouts, although some guests mentioned size issues.
Amenities
9.85
Fabulous amenities including a rooftop pool and complimentary mini-bar contribute to a great experience.
Value for Money
9.45
Overall reasonable pricing considering the services and location offered by the hotel.
Food and Beverage
9.45
Good breakfast options and complimentary ice cream were highlights of the dining experiences.
Overall Experience
10
The stay was enjoyable with many positive highlights; would recommend for both leisure and celebrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:11

Property Description

Luxurious Stay in Singapore

Modern Amenities: Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a fitness center at Citadines Connect City Centre Singapore. Indulge in the garden, restaurant, and bar during your stay.

Comfortable Rooms: Relax in rooms equipped with a flat-screen TV, private bathroom, and cozy bed linens. Some rooms offer stunning city views and a minibar for added convenience.

Convenient Location: Explore nearby attractions like Dhoby Ghaut MRT Station and Orchard Gateway. With Seletar Airport just 15 km away, your travels are made easy.

Book your stay at Citadines Connect City Centre Singapore for a memorable experience!

Important information:

A first night deposit is mandatory upon booking confirmation for free cancellation reservation. This amount will be charged to the credit card provided upon booking. Guests will be refunded if the cancellation is made within the specified free cancellation period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

9.6
Based on 2918 reviews
Cleanliness: 8.95
Service: 10
Location: 9.95
Room Quality: 9.15
Amenities: 9.85
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 10
T
Timothy_99 solo_traveller gb
10
Great Hotel
Pros:

Good air conditioning, comfortable bed, great location, friendly staff.

2026-03-14 via Nuitee
S
Susanne couple de
8
Trotz der Anmerkungen würden wir auf jeden Fall wieder hier übernachten. Ein sehr guter Ausgangspunkt, SIN zu erkunden.
Pros:

Ein gepflegtes Hotel im sehr guter Lage. Nur ein kurzer Spaziergang zum Fluss und von dort am Wasser entlang zu Restaurants und Geschäften.

Cons:

Wenn dies überhaupt ein Kritikpunkt ist, aber ich habe gerne eine Steckdose im Badezimmer. Die Schalter für die Beleuchtung im Zimmer waren auch etwas verwirrend.

2026-03-13 via Nuitee
N
Noora family_with_children fi
10
Pros:

Siisteys, mukava sänky, ystävällinen henkilökunta, hyvä sijainti

Cons:

Uima-altaalla voisi olla kunnollisia aurinkotuoleja

2026-03-12 via Nuitee
K
Kerstin family_with_children de
9
Pros:

Toller Service
Gepäckaufbewahrung kein Problem auch über mehrere Tage gegen geringe Gebühr möglich.

2026-03-12 via Nuitee
Y
Yuanyu couple tw
10
2026-03-12 via Nuitee
E
Elias solo_traveller de
9
Great stay, in every aspect
Pros:

It was very good. I’ve been to many hotels in Singapore, also ones that were more expensive than Citadiness City Center. But I had the best stay out of all of them here.

Wha makes it exceptional is the personal. Everybody did a fantastic job and tried to assist me with my requests as good as possible and beyond.

Although this applies to everyone, I want to especially name Mr. Shaun here who was just incredible in terms of service and friendliness :)

Thank you for making my stay unforgettable.

Cons:

Just a small minor critique point: I feel like the lobby itself was a little bit small for just casually sitting around for some time.

2026-03-11 via Nuitee
J
James family_with_children au
8
Definitely would comeback!
Pros:

- Close to Orchard Rd
- Great Pool
- Close to MRT Station
- Friendly Staff

Cons:

A little small for 3 people but was fine as we weren’t there much during the day.

2026-03-10 via Nuitee
M
MENG JIE couple tw
10
2026-03-10 via Nuitee
T
Tracy couple gb
10
Would stay here again. Lovely hotel with great facilities in a good location and very helpful staff.
Pros:

It was in a great location, close to MRT
Staff were helpful and polite
Room was clean and comfortable with some nice extras like dental kits, sewing and shaving kits and nice toiletries.
Also yummy free ice creams between 3-6pm each day ☺️

Cons:

Nothing

2026-03-09 via Nuitee
R
Rachel couple my
9
2026-03-09 via Nuitee
H
Hui Ci extended_group tw
10
2026-03-09 via Nuitee
T
TING HSUAN solo_traveller tw
10
2026-03-08 via Nuitee
T
TING HSUAN couple tw
10
2026-03-08 via Nuitee
R
Ryszard couple pl
2
nie polecam tego obiektu w przyszłości nikomu kto Wybiera się na wizytę w Singapurze booking com podobnych i niższych ce
Pros:

najbardziej podobało mi się położenie w centrum miasta

Cons:

zdecydowanie nie podobał mi się personel obsługujący w recepcji ,brak kontaktu z dyżurnym menadżerem oraz brak kontaktu nawet telefonicznego z działem rezerwacji. Nie podobało mi zrzucanie przez osoby w recepcji problemów na bliżej nieokreślony zarząd, którego nie mogłem poznać ani z imienia ani nazwiska. Nie mogłem też poznać żadnych osób odpowiedzialnych osób odpowiedzialnych

2026-03-08 via Nuitee
R
Robert couple fr
9
Un hôtel très confortable au centre de Singapour.
Pros:

Emplacement parfait. Hôtel très confortable.

Cons:

Le nettoyage des chambres est effectué parfois un peu tard dans la journée.

2026-03-07 via Nuitee
K
Kimberley family_with_children de
9
2026-03-07 via Nuitee
K
Kelly family_with_children nz
8
Pros:

Nice clean hotel,very. Handy to the train

Cons:

Room was a bit small but usable

2026-03-07 via Nuitee
K
KEA FOONG family_with_children my
10
2026-03-07 via Nuitee
P
Pynk solo_traveller my
6
I am not staying Citadines again.
Pros:

The shower was strong. The location is quiet, There was free ice cream

Cons:

I had to drink water from a tap. No bottle water. So unhygienic. Front counter staff is not that welcoming, and appeared annoyed when asked more on how to get to ION Mall. If you cannot deal with customers asking questions then do not be in the hospitality industry and definitely do not be at the front counter. Perhaps his manager put him in that post that the staff hates. Or the guy who attended to me was the Manager himself. I dont know. Funny how annoyed he appears when I keep asking him if the direction from left and right of Citadines reaches to ION Mall.

2026-03-06 via Nuitee
K
Katja couple de
10
2026-03-06 via Nuitee