AC Hotel by Marriott San Diego Downtown Gaslamp Quarter

Hotels
AC Hotels by Marriott
8.3 (347 reviews)
743 Fifth Avenue , San Diego , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
First aid kit available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Good facilities
Cons:
Expensive parking
Noise issues
No room cleaning

Categories

Cleanliness
7.76
Service was not performed for the room during a two-night stay.
Service
9.23
Customer service and staff were praised as amazing and helpful.
Location
9.27
Great location, with everything in walking distance.
Room Quality
7.22
Some rooms noisy and concerns about door quality.
Amenities
8.25
Nice facilities with two bars and modern structure.
Value for Money
8.21
Parking was expensive, impacting value perception.
Food and Beverage
7.76
Breakfast services not included and some complaints about cost.
Overall Experience
8.73
Overall great experience despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:09

Property Description

Luxurious Amenities
AC Hotel by Marriott San Diego Downtown Gaslamp Quarter boasts an outdoor swimming pool and a modern fitness centre, perfect for guests looking to relax and stay active during their stay.

Dining and Entertainment
Guests can indulge in delicious meals and refreshing drinks at the on-site restaurant and bar, offering a convenient dining option without having to leave the hotel premises.

Convenient Location
Situated just steps away from the city centre and major attractions like Balboa Park and the San Diego Zoo, this hotel provides easy access to the best of San Diego.

Experience luxury and convenience at AC Hotel by Marriott San Diego Downtown Gaslamp Quarter. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 347 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
S
Sandar extended_group us
7
2026-03-24 via Nuitee
C
Cindy couple us
7
2026-03-17 via Nuitee
M
Maria extended_group us
10
Cons:

The property is perfect, the manager Anthony is very polite and professional.

2026-03-17 via Nuitee
K
Kenechukwu couple us
8
2026-03-16 via Nuitee
G
Gabriel Cristian family_with_children us
9
Nice for a weekend
Pros:

Nice rooftop heated swimming pool, great location and good mattress.

Cons:

Cleaning is ok, but not up to higher end standards I would expect from a Marriott brand. The king room while enough for a weekend remains a bit on the smaller side.

2026-03-10 via Nuitee
M
Maria-Tereza solo_traveller bg
6
Great location and helpful manager, but poor service and safety/noise issues affected my stay.
Pros:

I would like to highlight the manager at the reception, who was extremely kind and helpful. Due to a flight cancellation, I arrived very early in the morning, and he arranged a room for me until my assigned room was ready. He later moved me to a better room on a higher floor, which I truly appreciated. However, when he was not present, the reception staff refused to give me the room I had already been promised and stated that the hotel was fully booked. Only after the manager arrived did they suddenly find a room for me, which was confusing and frustrating.

Cons:

Unfortunately, my experience at the restaurant was negatively affected by the server at the restautrant. Even after I clearly stated that I do not speak Spanish, she continued speaking to me in Spanish and mumbling, making communication uncomfortable. She repeatedly asked where I was from and constantly brought me a bill, even though my breakfast was included, crossing out the price by hand with a pen, which I found unprofessional. She frequently asked for tips despite providing poor service, was often absent, and did not replace basic items like milk, coffee etc..Additionally, the coffee was served extremely cold and she did not bother to replace it with a hot one. The location is good; however, after 8 PM it is not recommendable to be outside, as there are many homeless people in the area and the music is extremely loud and it's not possible to sleep.

2026-03-09 via Nuitee
F
Felix solo_traveller gu
10
The experience was amazing, I look forward to visiting again.
2026-03-04 via Nuitee
P
Paige extended_group us
10
2026-02-13 via Nuitee
S
Sebastian couple us
10
2026-02-08 via Nuitee
D
Damien D. couple us
10
2026-01-31 via Nuitee
J
Jorge solo_traveller ar
3
Frustrante
Pros:

Ser atendido en el desayuno por Silvia y por Alení. Dos personas tremendamente amables y cordiales que recordaré. La ubicación es excelente y las instalaciones muy prácticas y limpias.

Cons:

Que no podía dormir de las 9 de la noche a las 2 de la madrugada por la música que hacía temblar las paredes. Así no se puede estar. Deberían habeme advertido o darme otra habitación. El hotel no estaba lleno. Si vuelvo a San Diego no volveré ahí.

2026-01-30 via Nuitee
I
Irene extended_group us
9
2026-01-29 via Nuitee
P
Pierson solo_traveller us
5
Pros:

It was well kept

Cons:

My sheets had stains on them and my the room felt crowded and kinda dark

2026-01-27 via Nuitee
N
Norma extended_group us
4
The room was nice, but I didn’t get any sleep due to the noise in the door mechanism. But staff was very nice in compens
Pros:

It was great! Perfectly located in gaslamp district with walking distance to many restaurants. The room was clean and nice.

Cons:

There was a clicking noise in the door mechanism in our room every 10 to 12 minutes keeping me awake all night long! It was frustrating because we had a funeral to attend to early the next morning. But the staff was very understanding and compensated me for the trouble so that made it better but still did not get any sleep the whole night. I hope they fixed the problem.

2026-01-23 via Nuitee
R
Rick couple us
8
2026-01-20 via Nuitee
S
Satoshi solo_traveller jp
3
ひどい睡眠不足
Pros:

学会場に徒歩で行けた。

Cons:

向かいの店が22:00~3:00までとにかくうるさい。金曜、土曜の晩はあふれんばかりの客が全員大合唱していて、ライブ会場にいるようだった。6Fの道路側だったのでとにかく眠れなかった。ホワイトノイズを出す機器と耳栓が置かれていたが、そんなものは全く効果がなかった。1週間滞在したが、月曜の夜だけ0:00~1:00にうるさいのみで、少しだけ眠れた。毎日の睡眠時間が2~3時間だったので、睡眠不足とひどい頭痛に悩まされ続けた。予約の段階で、これは通知すべき。学会期間なので、通常の倍の料金となっていたが、価格に見合うホテルではなかった。睡眠時間を確保したい人は、泊まってはいけないホテル。ハウスキーピングが毎回名刺を置いていくが、ハウスキーピング中にトイレを詰まらせた人は名刺を置いていなかった。掃除も適当。

2026-01-20 via Nuitee
A
Andrea couple mx
1
ESTANCIA INFERNAL NO APTA PARA QUIEN DESEA DESCANSAR
Pros:

Las instalaciones estan bien en general

Cons:

El ruido en la zona es infernal, tenía una reservación por tres noches a la primera noche quería salir corriendo de ahi, torretas de policía, musica descontrolada y gritos en la calle toda la noche. Me hicieron el cargo total por las tres noches, el personal del hotel cero empatico y me dijeron que ellos no podían resolver nada por que mi reserva fue hecha por Booking, acabé gastando el doble en hospedaje.

2026-01-19 via Nuitee
V
Vilma couple us
9
We loved it and will come back.
Pros:

We love the hotel and the room! Services was great and so was the location.

Cons:

One thing we didn’t like is that we left the hotel at 11 am to have brunch and came back and our room hadn’t been service! We called and they say they start cleaning at 8. We did receive extra towels when we asked both days.

2026-01-19 via Nuitee
V
Velinda couple us
10
2026-01-19 via Nuitee
C
Colene family_with_children us
8
Mariah Shea, Cody, the staff we came into contact with were exceptionally generous, kind, and patien
Pros:

We really liked the hotel. We really love the pool and lounge area. I do wish the pool hours were longer. I would’ve loved to sit on the rooftop at night to get some outdoor relaxing time. It was ridiculously hot on Sunday and Monday. We did not spend much time up there during the day.

Cons:

The street noise inside of the room was ridiculously loud. And I realize you can’t do anything about that, except the noise canceling sound machine in the earplugs already in the room. That was a great idea. For the most part, it worked the trash truck, however Monday morning at 5 AM was not canceled out by the noise machine. Booo One crazy silly thing about San Diego. I had the hardest time finding black iced tea. Which I found to be kind of crazy.

2026-01-19 via Nuitee