ibis Santa Cruz de la Sierra

Hotels
ibis
9.8 (439 reviews)
Avenida Cristobal De Mendoza , Santa Cruz de la Sierra , bo

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with room size
Overcharging concerns
Reception service varying in quality

Categories

Cleanliness
9.5
Cleanliness was generally good, but some issues were noted.
Service
9.99
Staff were friendly and attentive, though there were issues at reception.
Location
10
Excellent location, highly rated by guests.
Room Quality
9.47
Room quality varied; some rooms were small and had issues.
Amenities
9.49
Basic amenities were provided, but some guests expected more.
Value for Money
9.97
Good value given the location and services, though some felt overcharged.
Food and Beverage
10
Food quality received positive remarks; breakfast was a highlight.
Overall Experience
10
Overall experience was good despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Garden Oasis and Modern Comforts

Convenient Amenities

Close to Key Attractions

Experience a tranquil stay at Ibis Santa Cruz de la Sierra, where lush gardens greet you upon arrival. Relax in modern rooms equipped with air conditioning, TV, and safety deposit boxes for your convenience. Unwind in the shared lounge or savor a delicious meal at the on-site restaurant and bar. With free WiFi, a tour desk, and luggage storage available, your needs are well taken care of. Located near Arenal Park and other popular attractions, this non-smoking property offers easy access to the city's highlights. Book now to enjoy a seamless blend of comfort and convenience during your stay in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 439 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.47
Amenities: 9.49
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
M
Marcelo couple bo
10
2026-04-25 via Nuitee
A
Adriana couple br
10
Ótima escolha
Pros:

Muito boa

2026-04-25 via Nuitee
G
Gonzalo solo_traveller ar
9
2026-04-25 via Nuitee
N
Nectarine solo_traveller gb
10
2026-04-25 via Nuitee
S
Sergio solo_traveller es
10
Muy buen precio para tan buena calidad
Pros:

El hotel más moderno y cómodo que vas a encontrar en SCZ por este precio.

2026-04-25 via Nuitee
G
Giuliana solo_traveller pe
9
Pros:

Habitación

2026-04-24 via Nuitee
R
Roberto solo_traveller es
7
2026-04-23 via Nuitee
D
Denis solo_traveller br
9
Pros:

Café da manhã, limpeza, cama e chuveiro

2026-04-22 via Nuitee
M
Martinez couple bo
10
Comodidad y tranquilidad.
Pros:

Nos ha gustado el decorado que es muy sobrio, elegante y cómodo. También nos ha gustado la limpieza, la ubicación y seguridad.

2026-04-22 via Nuitee
H
Hugo Fervenza Collazo solo_traveller es
9
2026-04-22 via Nuitee
N
Nectarine solo_traveller gb
9
Pros:

Room clean with crisp white sheets and a desk. Bathroom had easy to use shower and always hot water. Staff helpful. Excelent breakfast that far exceded my expectation.

Cons:

Nothing.

2026-04-21 via Nuitee
C
Carola solo_traveller pl
10
Excelente calidad precio
Pros:

Ubicaion excelente, el hotel muy comodo, nuevo , un buen desyuno , bien ubicado, voy a volver, me gusto mucho

Cons:

no aplica

2026-04-21 via Nuitee
C
Carlos Eduardo couple br
8
2026-04-21 via Nuitee
W
Walter solo_traveller us
10
Excellent staff. Excellent location. Great value for the money. Highly recommended.
Pros:

I liked the professionalism of staff and their attention to detail. They were very accommodating and providing me a few extras after my luggage was delayed by a day.

2026-04-21 via Nuitee
C
Constance solo_traveller br
9
2026-04-20 via Nuitee
R
rotichio solo_traveller bo
9
2026-04-20 via Nuitee
C
Claudio Freitas solo_traveller br
9
Ótimo hotel com excelente custo-benefício
Pros:

Excelente localização, no 2° anillo. Próximo à bares, restaurantes, cafés e de fácil acesso ao aeroporto e ao centro da cidade.
Cama confortável com bons travesseiros.
Excelente café da manhã.
Bem decorado e com ótima estrutura.

Cons:

O ar condicionado do nosso quarto apresentou problema e a janela é travada. Não abrindo transformou o quarto em uma estufa.
Além disso o controle do ar condicionado fica na parede obrigando o hóspede à sair da cama para alterar fazer qualquer mudança na temperatura ou ventilação. O painel de controle acende uma luz muito forte e faz muito barulho a cada toque na tela e acordou minha esposa num simples ajuste de temperatura.

2026-04-20 via Nuitee
N
Nivaldo solo_traveller cl
10
Pros:

Las habitaciones y la presentación de las comidas

Cons:

En labpieza el aire acondicionado costaba prenderlo.

2026-04-19 via Nuitee
R
Roman solo_traveller de
8
2026-04-19 via Nuitee
A
Adriana couple bo
10
Excelente opción
Pros:

El
Desayuno

2026-04-19 via Nuitee