ibis Santa Cruz de la Sierra

Hotels
ibis
9.8 (596 reviews)
Avenida Cristobal De Mendoza , Santa Cruz de la Sierra , bo

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with room size
Overcharging concerns
Reception service varying in quality

Categories

Cleanliness
9.5
Cleanliness was generally good, but some issues were noted.
Service
9.99
Staff were friendly and attentive, though there were issues at reception.
Location
10
Excellent location, highly rated by guests.
Room Quality
9.47
Room quality varied; some rooms were small and had issues.
Amenities
9.49
Basic amenities were provided, but some guests expected more.
Value for Money
9.97
Good value given the location and services, though some felt overcharged.
Food and Beverage
10
Food quality received positive remarks; breakfast was a highlight.
Overall Experience
10
Overall experience was good despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Garden Oasis and Modern Comforts

Convenient Amenities

Close to Key Attractions

Experience a tranquil stay at Ibis Santa Cruz de la Sierra, where lush gardens greet you upon arrival. Relax in modern rooms equipped with air conditioning, TV, and safety deposit boxes for your convenience. Unwind in the shared lounge or savor a delicious meal at the on-site restaurant and bar. With free WiFi, a tour desk, and luggage storage available, your needs are well taken care of. Located near Arenal Park and other popular attractions, this non-smoking property offers easy access to the city's highlights. Book now to enjoy a seamless blend of comfort and convenience during your stay in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Location

Guest Reviews

9.8
Based on 596 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.47
Amenities: 9.49
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
T
Tristan solo_traveller us
8
Pros:

Helpful staff, comfortable bed, great water pressure in the shower, very good breakfast buffet compared to most hotels.

Cons:

The internet was a little weird. It's a shared captive network and was rather slow/unreliable unless I was near the door to my room.

2026-08-08 via Nuitee
C
Claudio Freitas solo_traveller br
9
2026-08-08 via Nuitee
M
Marcela extended_group bo
10
2026-08-07 via Nuitee
T
tito solo_traveller bo
6
Pros:

La variedad en el desayuno. Muy variado y delicioso

Cons:

Las instalaciones son muy reducidas. Las camas y habitaciones muy pequeñas.

2026-08-05 via Nuitee
E
Edna Luiza solo_traveller br
10
2026-08-04 via Nuitee
S
Santana extended_group bo
5
Pros:

Es limpio y silencioso

Cons:

Las habitaciones no son como se muestran en las imágenes

2026-08-04 via Nuitee
F
fjpp22 solo_traveller pe
10
Pros:

El desayuno excelente, muy variado. La habitación muy cómoda, bien distribuida.
El hotel muy bonito, la decoración, zona de descanso y la limpieza

2026-08-04 via Nuitee
L
Lucian solo_traveller ro
9
2026-08-04 via Nuitee
C
Carlos De Oliveira couple bo
10
2026-08-03 via Nuitee
M
Miguel solo_traveller bo
8
Pros:

Ubicación muy buena

Cons:

El desayuno pueden servirlo mas temprano para la gente que debe salir temprano a trabajar.

2026-08-03 via Nuitee
R
Ramiro solo_traveller bo
8
2026-07-25 via Nuitee
L
Luisa couple gb
10
Great stay overall
Pros:

The room especially and the breakfast

Cons:

Nothing

2026-07-25 via Nuitee
M
Marcelo couple br
9
2026-07-24 via Nuitee
I
Isabela extended_group br
10
2026-07-23 via Nuitee
G
Giulio couple it
8
2026-07-23 via Nuitee
R
RODOLFFO couple br
10
EXCELENTE - SEGURO - CAFÉ DA MANHÃ ESPETACULAR
Pros:

TUDO PERFEITO! Ar condicionado perfeito, limpeza, localização, educação dos funcionários e CAFÉ DA MANHÃ EXCELENTE SUPERANDO MERCURE NO BRASIL

Cons:

Não é permitido usar pontos ALL PARA CONSUMO NO HOTEL nem pagar as diárias. Achei um absurdo!

2026-07-21 via Nuitee
M
Mary extended_group us
10
We felt well taken care of at the Ibis.
Pros:

The Ibis is the only hotel we stayed in while visiting friends in Bolivia. Every time we came back in to Santa Cruz we stayed there again. The staff at the desk were very welcoming. The rooms were clean, and the shower was very refreshing. I would stay here again. The breakfast had a large choice of fresh fruit, breads and meats. We also had dinner in the restaurant a couple of times and it was very good as well.

Cons:

The only complaint I had was on our first stay we weren't granted a later check out time and we didn't arrive until like 5am from our flight (after 30 hours of traveling) and we only got to enjoy the room for a few hours before having to check out, and we missed the amazing breakfast (we paid for) so we could sleep. But, with that being said, on our second and third stay we did get to enjoy the breakfast we paid for, as well as a dinner or two. The cost of bottled water was a bit steep at 12 Bolivianos each, but nice that it was available for travelers like us from the US that do not do well without it.

2026-07-21 via Nuitee
M
Marcelo solo_traveller ar
10
2026-07-19 via Nuitee
A
Ale Abdala solo_traveller py
10
2026-07-19 via Nuitee
L
Laurent couple fr
8
Hôtel standard
Pros:

Un hôtel aux normes standards et sans surprises.

Cons:

À l’occasion d’une arrivée en pleine nuit, le réceptionniste a voulu au moment du paiement faire le même taux de change en euro qu’avec le dollar … pas très pro pour cette chaîne.

2026-07-19 via Nuitee