ibis Santa Cruz de la Sierra

Hotels
ibis
9.8 (505 reviews)
Avenida Cristobal De Mendoza , Santa Cruz de la Sierra , bo

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with room size
Overcharging concerns
Reception service varying in quality

Categories

Cleanliness
9.5
Cleanliness was generally good, but some issues were noted.
Service
9.99
Staff were friendly and attentive, though there were issues at reception.
Location
10
Excellent location, highly rated by guests.
Room Quality
9.47
Room quality varied; some rooms were small and had issues.
Amenities
9.49
Basic amenities were provided, but some guests expected more.
Value for Money
9.97
Good value given the location and services, though some felt overcharged.
Food and Beverage
10
Food quality received positive remarks; breakfast was a highlight.
Overall Experience
10
Overall experience was good despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Garden Oasis and Modern Comforts

Convenient Amenities

Close to Key Attractions

Experience a tranquil stay at Ibis Santa Cruz de la Sierra, where lush gardens greet you upon arrival. Relax in modern rooms equipped with air conditioning, TV, and safety deposit boxes for your convenience. Unwind in the shared lounge or savor a delicious meal at the on-site restaurant and bar. With free WiFi, a tour desk, and luggage storage available, your needs are well taken care of. Located near Arenal Park and other popular attractions, this non-smoking property offers easy access to the city's highlights. Book now to enjoy a seamless blend of comfort and convenience during your stay in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 505 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.47
Amenities: 9.49
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
J
JorgeQuijano solo_traveller pe
10
2026-05-23 via Nuitee
S
Saeed solo_traveller au
9
2026-05-22 via Nuitee
M
Maitre Kaissa solo_traveller gn
9
J’ai adoré surtout le petit déjeuner aussi
Pros:

Le confort , la qualité de l’internet l

2026-05-21 via Nuitee
N
Norman solo_traveller au
9
2026-05-20 via Nuitee
J
José Luis extended_group pe
10
2026-05-19 via Nuitee
M
Marcos couple br
8
A estadia foi boa, mas os horários de check-in e check-out deixam a experiência ruim.
Pros:

Localização, segurança e conforto básico que eu precisava

Cons:

Sinceramente, horário de check-in e check-out em hotel já passou da hora de mudar.
Você paga uma diária “de 24 horas”, mas na prática usa menos de 21h.

Entrar às 15h e ser obrigado a sair às 12h do dia seguinte não gera conforto, muito menos comodidade. Depois de uma viagem cansativa, longa e exaustiva, tudo que o cliente precisa é descanso e flexibilidade, não pressão com horário.

A hotelaria evoluiu em tanta coisa, mas continua presa em regras antigas que muitas vezes desrespeitam a experiência do hóspede. Quem paga caro por hospedagem merece mais consideração e uma experiência realmente acolhedora.

2026-05-19 via Nuitee
C
CARAGUATA solo_traveller uy
10
Pros:

Excelwnte. Somos uruguayos y siempre nos hospedamos allí en nuestros viajes empresariales

2026-05-18 via Nuitee
S
Sabine solo_traveller de
8
Pros:

Es war sehr sauber und neu.

Cons:

Die buchbaren Zimmer sind nur 17m2, das ist doch sehr beengt.

2026-05-18 via Nuitee
A
ALEJANDRO couple es
10
Estancia agradable
Pros:

Habitación moderna, grande y cómoda. El desayuno buenísimo y muy variado.

2026-05-18 via Nuitee
M
Massiel solo_traveller td
8
2026-05-18 via Nuitee
A
alvarado couple pe
9
Pros:

Limpieza

Cons:

Nada

2026-05-17 via Nuitee
R
Renato PAVON Gomes solo_traveller br
10
Pros:

Ubicación, costo beneficio

2026-05-17 via Nuitee
A
alvarado couple pe
9
Pros:

Limpieza

Cons:

Nada

2026-05-17 via Nuitee
M
MARCELA solo_traveller br
10
Pros:

Conforto, localização, café da manhã maravilhoso, quarto muito bom.

2026-05-16 via Nuitee
M
Marco solo_traveller bo
7
Pros:

Si desayuno está muy rico

2026-05-16 via Nuitee
A
Anne family_with_children fr
7
2026-05-15 via Nuitee
A
Amélia Vieira solo_traveller br
10
Ótima escolha
Pros:

Quarto limpo, confortável. Atendentes educados. Quarto amplo e com frigobar e ar condicionado. O café da manhã é excelente, farto, com variedade e qualidade. Quanto à localização, ele fica distante dos pontos turísticos. Situado numa zona mais rica da cidade, tem por perto (dá para ir andando) farmácia, mercearias, restaurantes (a maioria muitoooo caros). O deslocamento para o centro pode ser feito com carro de aplicativo e não é caro.

Cons:

A distância dos pontos turísticos. Ainda assim, no custo X benefício vale muito a pena

2026-05-15 via Nuitee
L
lorena couple pe
1
Pros:

no

Cons:

los cuartos olían a humedad y eran muy chicos pedí camas dobles y me dieron 1 sola cama

2026-05-15 via Nuitee
R
René Gonzalo solo_traveller bo
8
Bueno y se puede mejorar
Pros:

En general, la ubicación es buena y el hotel es amigable.

Cons:

Al llegar (venía con un vuelo demorado casi dos horas lo que es usual en Bolivia) la tarjeta de débito no funcionó por un problema del sistema del Banco (no entiendo el porqué se debe pagar antes de usar sus servicios), tuve suerte de que otra funcionara pues en ese momento no tenía efectivo, de lo contrario me quedaba sin alojamiento un poco pasada la medianoche!

2026-05-15 via Nuitee
R
Ricardo extended_group py
7
2026-05-14 via Nuitee