ibis Santa Cruz de la Sierra

Hotels
ibis
9.8 (284 reviews)
Avenida Cristobal De Mendoza , Santa Cruz de la Sierra , bo

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with room size
Overcharging concerns
Reception service varying in quality

Categories

Cleanliness
9.5
Cleanliness was generally good, but some issues were noted.
Service
9.99
Staff were friendly and attentive, though there were issues at reception.
Location
10
Excellent location, highly rated by guests.
Room Quality
9.47
Room quality varied; some rooms were small and had issues.
Amenities
9.49
Basic amenities were provided, but some guests expected more.
Value for Money
9.97
Good value given the location and services, though some felt overcharged.
Food and Beverage
10
Food quality received positive remarks; breakfast was a highlight.
Overall Experience
10
Overall experience was good despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Garden Oasis and Modern Comforts

Convenient Amenities

Close to Key Attractions

Experience a tranquil stay at Ibis Santa Cruz de la Sierra, where lush gardens greet you upon arrival. Relax in modern rooms equipped with air conditioning, TV, and safety deposit boxes for your convenience. Unwind in the shared lounge or savor a delicious meal at the on-site restaurant and bar. With free WiFi, a tour desk, and luggage storage available, your needs are well taken care of. Located near Arenal Park and other popular attractions, this non-smoking property offers easy access to the city's highlights. Book now to enjoy a seamless blend of comfort and convenience during your stay in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 284 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.47
Amenities: 9.49
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
S
Spreet solo_traveller cl
10
2026-03-07 via Nuitee
G
Gabriel extended_group br
10
2026-03-06 via Nuitee
C
Christian family_with_children de
9
2026-03-06 via Nuitee
F
Fabrício couple br
10
2026-03-05 via Nuitee
A
Adriana extended_group bo
8
2026-03-04 via Nuitee
E
Erdoğan couple kz
7
2026-03-04 via Nuitee
S
Selegna solo_traveller pa
9
2026-03-04 via Nuitee
E
E. Paola Loayza family_with_children ch
9
Alles gut!
2026-03-04 via Nuitee
W
W family_with_children tw
7
Pros:

連鎖飯店的品質,住宿需求的東西都有,房間簡單整潔。提早check out 可以外帶早餐。

Cons:

冷氣會漏水。原本預定了3am送機的車,卻等到3:10am還告訴我要再等10分鐘,check in的時候明明有再三確認過,但事實上飯店根本沒有幫忙提前安排好,最後還是自己叫uber才抵達機場。

2026-03-03 via Nuitee
M
Morgan solo_traveller us
9
Pros:

The price is right. Good hotel, great location, friendly staff.

2026-03-03 via Nuitee
D
Diego solo_traveller py
9
2026-03-03 via Nuitee
A
Ana maria couple bo
9
2026-03-02 via Nuitee
J
Julysa solo_traveller co
9
Pros:

Fue excelente. La comida deliciosa y el personal muy amable.

Cons:

Tiene poco espacio para dejar a los pasajeros en el frente del hotel y casi siempre está ocupado. Eso hace un poco incomodas las salidas y llegadas. Del resto, excelente.

2026-03-02 via Nuitee
C
Chentemedicen family_with_children be
8
2026-03-02 via Nuitee
E
Edgar family_with_children bo
8
2026-03-02 via Nuitee
R
Roelfina Lutina family_with_children bo
9
2026-03-01 via Nuitee
J
Juan Pablo couple bo
9
2026-02-28 via Nuitee
E
Ellyn couple us
8
Pros:

Good location

2026-02-27 via Nuitee
O
Osvaldo solo_traveller bo
10
2026-02-27 via Nuitee
A
Antonio couple it
8
2026-02-27 via Nuitee