Hotel Pedregal

Hotels
•
Independent
7.9 (28 reviews)
Av. del Yaqui Colinas del Yaqui, Nogales, Son., 84093 , Nogales , MX
52-6311106070

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Facilities

Conference space
Smoke-free property
Conference center
Ballroom
Banquet hall
Reception hall
Carport
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Clean rooms (many mentions)
Friendly/helpful staff (several positive calls outs)
Private/reserved area
Comfortable beds/room upgrades
Parking at the room door
Modern/spacious rooms (some guests)
Good breakfast (positive mention)
Good price for some guests
Cons:
Rude or discourteous reception staff (multiple reports)
No internet/phone in rooms
Poor heating/AC; cold rooms
No daily housekeeping or towel changes during stay
Intermittent lack of water; no soap
Deposit policy and reception service complaints
Old/dirty furniture reported in some rooms
Property presented as a hotel but functions/appears as a motel for some guests

Categories

Cleanliness
8
Generally praised as very clean in many reviews (multiple mentions of 'muy limpio' and 'clean'), though a few reports noted unclean pillowcases, old/dirty furniture in some rooms and lack of housekeeping during stays.
Service
6.8
Mixed feedback: several guests complimented helpful and professional staff (e.g., Ms Malu & Mr Julian), but multiple reviewers reported rude or discourteous reception staff and poor front-desk service, deposit/communication issues.
Location
9
Positive for guests needing privacy and easy parking (several notes about parking at room door and a reserved/private area). Some found the hotel in an industrial/hidden spot, but overall location suited many visitors' needs.
Room Quality
8
Rooms described as comfortable, modern and spacious by several guests (upgrades noted), with very comfortable beds; however a few comments mention old or worn furniture and cold rooms due to insufficient heating/AC.
Amenities
6.5
Frequently cited shortcomings: no internet/phone access in rooms, occasional lack of water or soap, poor AC/heating performance and limited in-room amenities reported by multiple guests.
Value for Money
6.8
Mixed perceptions: some reviewers highlighted good price and value, while others felt the property was overpriced given service and amenity issues (deposit complaints, lack of certain basics).
Food and Beverage
9
One clear positive mention of a complete, tasty breakfast ('desayuno completo muy rico'); few other mentions of F&B, so score reflects that positive report.
Overall Experience
9.1
Many guests reported enjoyable, comfortable stays with clean rooms, helpful staff and good parking; negative experiences (rude reception, amenities problems) were present but less frequent. Overall impression leans positive given the number of strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Amenities - Enjoy the convenience of complimentary wireless internet, a ballroom, and a vending machine during your stay at Hotel Pedregal.

Featured Amenities - Benefit from a business center, a 24-hour front desk, and laundry facilities included in your stay at the hotel.

Event Facilities - Plan your event in the 3767 square feet (350 square meters) of versatile space, which includes a conference center for your convenience.

Immerse yourself in comfort in one of the 21 uniquely decorated guestrooms, where you can relax in a Tempur-Pedic bed with premium bedding. Also, entertain yourself with satellite programming, iPod docking stations, and free Wi-Fi. The bathrooms are stocked with complimentary toiletries to enhance your stay.

Don't miss the chance to be a part of our thriving hotel experience. Book your stay at Hotel Pedregal in Nogales now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.9
Based on 28 reviews
Cleanliness: 8
Service: 6.8
Location: 9
Room Quality: 8
Amenities: 6.5
Value for Money: 6.8
Food and Beverage: 9
Overall Experience: 9.1
I
Idaliee
10
Pros:

Love this place staff is very nice helpful and friendly

2025-09-11 • via Nuitee
E
Elia
2
Pros:

La chica de la recepción es súper grosera lo más lejano a ser hospitalaria, su forma de habla es negativa e indispuesta. No se debería dedicar a atender a turistas.

2025-09-04 • via Nuitee
R
REGINALDO • partner
10
Pros:

Muy bonita y limpia

2025-09-02 • via Nuitee
M
Maria
2
Pros:

They did not answer we were lost never got there had to rent another olace

2025-08-24 • via Nuitee
I
Idaliee
10
Pros:

Very private and reserved area, love it

2025-08-19 • via Nuitee
J
Julian
4
Pros:

La propiedad no tiene buen sistema de aire acondicionado

2025-08-02 • via Nuitee
C
Carlos • family
10
Pros:

Excellent service

2025-07-22 • via Nuitee
L
Laura Rosa
4
Pros:

Es un hotel de paso o motel, lo cual no es un problema en sí mismo, si no que se promociona como un hotel ordinario. Nos enteramos de esto hasta que llegamos al establecimiento.

2025-06-19 • via Nuitee
F
Fernando
10
Pros:

.

2025-05-17 • via Nuitee
C
Cindy
10
Comodo
Pros:

En general esta bien, limpieza y atención a cliente. Si regreso

2025-05-15 • via Nuitee
G
Guadalupe • family
8
Pros:

Están ampliando el hotel y el camino para exceder es terracería..me gusto el cuarto muy limpio y el personal muy atento

2025-04-19 • via Nuitee
O
Orlando • family_with_children
10
Pros:

La propiedad me pareció muy bonita la estancia ahí las personas muy agradables la zona era industrial muchos trabajadores

2025-04-15 • via Nuitee
Z
Zulia • partner
10
Pros:

Estan muy bien las habitaciones lo malo es que no limpian el cuarto en tu estancia no cambian toallas ni lo limpian

2025-03-18 • via Nuitee
M
María Teresa
10
Pros:

El hotel muy limpio y las personas muy amables todo muy bien se los recomiendo

2025-03-06 • via Nuitee
A
Abimael • family
10
Pros:

El personal muy buena atención
El lugar es corde al costo

2025-03-05 • via Nuitee
M
Mark
10
Ok, for a quick overnight stay
Pros:

Good stay overall but could use a few more blankets, as January in. Nogales at night is cold.

2025-01-12 • via Nuitee
E
Elizabeth
2
Muy caro para el servicio que prestan
Pros:

No es hotel. Es motel.
El servicio de recepcion malo en el trato, cobran un deposito de 500 pesos y su servicio es pesimo.
Sin agua en el lavamanos. Sin jabon. Las habitaciones nuevas el mobiliario viejo y sucio
Al otro dia sin agua en la regadera.
Muy caro. Sin internet ni telefono para contactar a la recepcion.

2024-11-12 • via Nuitee
J
Jorge
10
Pros:

Great price. Good size rooms and very clean

2024-10-18 • via Nuitee
C
Castro Félix • family
10
Pros:

Muy bien las habitaciones, muy limpio, accesible y con comodidades

2024-10-13 • via Nuitee
J
jorge
4
Pros:

muy despota la persona de recepcion nada cordial....

2024-10-01 • via Nuitee