Galeria Plaza Monterrey

Hotels
•
Grupo Brisas
9.2 (523 reviews)
411 Avenida Constitución edificio , Monterrey , mx

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Fax/photocopying
Ironing service
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Review Highlights

Pros:
Excellent location
Spacious rooms
Good food options
Attentive staff (with some inconsistencies)
Cons:
Soft mattresses causing discomfort
Inconsistency in service speed
Minor issues with cleanliness

Categories

Cleanliness
8.84
Most reviews mention cleanliness positively, but some issues with smells were noted.
Service
9.12
Mentioned as attentive but with some inconsistencies, especially in the restaurant.
Location
9.85
Location highlighted positively in multiple reviews.
Room Quality
9.3
Rooms are described as spacious, well-designed, and comfortable.
Amenities
8.83
Amenities noted positively, though some mentioned the need for improvement.
Value for Money
9.29
Good value for the quality provided, according to several reviews.
Food and Beverage
9.04
Generally positive feedback, though some issues with specific items were noted.
Overall Experience
9.31
Overall experiences are positive, with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:49

Property Description

Luxurious Accommodations
Galeria Plaza Monterrey, nestled in the heart of Monterrey, offers elegantly designed air-conditioned rooms with modern amenities like free WiFi and a TV. Enjoy city views from the terrace or relax by the outdoor pool.

Convenience at Your Fingertips
This 5-star hotel provides top-notch services including room service, a fitness centre, and a 24-hour front desk. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Prime Location and Nearby Attractions
With key landmarks like MARCO Museum Monterrey and Macroplaza within reach, Galeria Plaza Monterrey is the perfect choice for travelers. Plus, the convenience of a paid airport shuttle makes your stay even more seamless.

Book your stay at Galeria Plaza Monterrey now for an unforgettable experience!

Important information:

The cost of breakfast for children ages 7 to 12 is $11 USD.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

9.2
Based on 523 reviews
Cleanliness: 8.84
Service: 9.12
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.04
Overall Experience: 9.31
V
Verbist • extended_group • be
10
Alles wat we nodig hadden hebben we gevonden
Pros:

Heerlijke geur bij inkom hotel, vriendelijk en behulpzaam personeel, super lekkere en gezonde maaltijden met veel variëteiten

2026-04-18 • via Nuitee
R
Rodriguez • solo_traveller • mx
9
Pros:

La iluminación, la cama, las vistas y muy bonito hotel

Cons:

Que en el bote de basura había un empaque de condon, esto fue cuando acabábamos de llegar

2026-04-15 • via Nuitee
A
Azucena • solo_traveller • mx
9
Abril
Pros:

Su ubicación, el hotel en general es lindo

Cons:

Les falto limpieza en las habitaciones (el piso no estaba limpio y la taza del baño tiene suciedad vieja)

2026-04-14 • via Nuitee
E
Edwin Arley • solo_traveller • co
10
2026-04-08 • via Nuitee
R
RIVAS • couple • mx
10
Pros:

Los espacios muy grandes super

Cons:

No incluye el almuerzo

2026-04-07 • via Nuitee
• couple • mx
9
2026-04-06 • via Nuitee
R
Raquel • family_with_children • mx
9
Pros:

La alberca, el trato del staff, la ubicación y la comida fueron muy buenos, el shampoo y acondicionador super ricos, la vista increíble.

Cons:

La habitación olía a cigarro, las almohadas muy altas.

2026-04-06 • via Nuitee
A
Alejandro • couple • us
10
2026-04-04 • via Nuitee
M
Mendez • couple • mx
8
Confort
Pros:

Nos negaron el desayuno

Cons:

Desayuno incluido

2026-04-01 • via Nuitee
P
Pablodiber • couple • ar
10
Pros:

Nivel de la habitacion 4 estrellaa bien ganadas
El desayunones de 5 estrellas la atencion del personal de todo el hotel es excelente

Cons:

Me hubiese gustado que tenga una hervidor electrico

2026-04-01 • via Nuitee
F
Frank • family_with_children • mx
8
2026-03-31 • via Nuitee
S
Salvador • couple • mx
10
2026-03-23 • via Nuitee
G
Gabriela • solo_traveller • ca
10
2026-03-22 • via Nuitee
R
Roberto • couple • us
10
Pros:

Beautiful brand new 2yr old hotel and the resturant is delicious

2026-03-20 • via Nuitee
M
Monica • extended_group • us
10
2026-03-19 • via Nuitee
M
Mitzy Jazmin • solo_traveller • gb
10
2026-03-17 • via Nuitee
E
Elizabeth • family_with_children • mx
10
Excelente ubicación
Pros:

Excelente ubicación, y el lugar es bastante cómodo. Instalaciones limpias

Cons:

El menú de la cena se me hizo un poco limitado

2026-03-17 • via Nuitee
T
Tijerina • couple • us
10
2026-03-16 • via Nuitee
D
Daniel Alexis • family_with_children • cr
10
2026-03-16 • via Nuitee
T
Tarmo • solo_traveller • ee
9
2026-03-11 • via Nuitee