Galeria Plaza Monterrey

Hotels
Grupo Brisas
9.2 (511 reviews)
411 Avenida Constitución edificio , Monterrey , mx

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Good food options
Attentive staff (with some inconsistencies)
Cons:
Soft mattresses causing discomfort
Inconsistency in service speed
Minor issues with cleanliness

Categories

Cleanliness
8.84
Most reviews mention cleanliness positively, but some issues with smells were noted.
Service
9.12
Mentioned as attentive but with some inconsistencies, especially in the restaurant.
Location
9.85
Location highlighted positively in multiple reviews.
Room Quality
9.3
Rooms are described as spacious, well-designed, and comfortable.
Amenities
8.83
Amenities noted positively, though some mentioned the need for improvement.
Value for Money
9.29
Good value for the quality provided, according to several reviews.
Food and Beverage
9.04
Generally positive feedback, though some issues with specific items were noted.
Overall Experience
9.31
Overall experiences are positive, with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:49

Property Description

Luxurious Accommodations
Galeria Plaza Monterrey, nestled in the heart of Monterrey, offers elegantly designed air-conditioned rooms with modern amenities like free WiFi and a TV. Enjoy city views from the terrace or relax by the outdoor pool.

Convenience at Your Fingertips
This 5-star hotel provides top-notch services including room service, a fitness centre, and a 24-hour front desk. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Prime Location and Nearby Attractions
With key landmarks like MARCO Museum Monterrey and Macroplaza within reach, Galeria Plaza Monterrey is the perfect choice for travelers. Plus, the convenience of a paid airport shuttle makes your stay even more seamless.

Book your stay at Galeria Plaza Monterrey now for an unforgettable experience!

Important information:

The cost of breakfast for children ages 7 to 12 is $11 USD.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

9.2
Based on 511 reviews
Cleanliness: 8.84
Service: 9.12
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.04
Overall Experience: 9.31
N
Nicolas extended_group be
9
Amazing
Pros:

The breakfast was great, the personel was very helpful.

Cons:

The A/C could have worked a little better.

2026-03-06 via Nuitee
A
Aldo couple mx
10
2026-03-02 via Nuitee
E
Esther couple mx
10
Excelencia al 💯
Pros:

Excelente atención, la comida, todo me encantó,

2026-03-02 via Nuitee
F
FERMIN solo_traveller es
6
Muy bien pero la cama muy incómoda
Pros:

Es un hotel bastante decente. Moderno. La habitación es bonita. La ducha está bien.

Cons:

La cama era extragrande, pero era muy incómoda. Me gustan las almohadas altas. Pero era demasiado altas. He dormido bastante mal porque el colchón te hace dormir hundido.

2026-02-26 via Nuitee
C
CamTien couple us
4
2026-02-26 via Nuitee
M
Maria Patricia Evelina couple mx
10
Excelente
Pros:

Desayuno variado y bien presentado.
Ubicación apropiada para el objetivo del viaje.

Cons:

Falta una caja de seguridad para objetos valiosos personales.

2026-02-26 via Nuitee
E
Estuardo couple gt
10
2026-02-14 via Nuitee
D
David solo_traveller cz
9
2026-02-12 via Nuitee
E
Edgar couple us
10
2026-02-10 via Nuitee
C
carlos couple cl
10
Pros:

El desayuno, el gimnasio, la piscina, la vista

Cons:

Todo me gustó

2026-02-08 via Nuitee
L
laura viviana family_with_children mx
10
2026-01-24 via Nuitee
S
sebastian couple co
8
2026-01-24 via Nuitee
C
Cinthia couple us
10
2026-01-24 via Nuitee
J
Jose extended_group us
9
2026-01-19 via Nuitee
S
Sebastian couple us
10
2026-01-19 via Nuitee
L
Lislie Alexia couple us
10
2026-01-19 via Nuitee
K
Karla couple mx
10
Agradable
Pros:

el desayuno estaba variado y muy rico, atendian muy bien

Cons:

al momento de llegar habia personas en grupo registrandose y no hubo ningun control por parte de recepcion en el check in me tarde 30 minutos lo cual se me hace demasiado.
Fuera de eso todos los de valet parking y en el desayuno fueron personas muy amables.

2026-01-13 via Nuitee
J
Jose couple pa
9
2026-01-12 via Nuitee
R
Raymundo couple mx
10
Pros:

Excellence

2026-01-12 via Nuitee
J
Juan24hr family_with_children mx
10
Pros:

Casi todo, es un hotel muy bueno.

Cons:

Agua de la regadera se sale...solo ese detalle

2026-01-08 via Nuitee