Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Terrace
-
Lift / Elevator
-
Laundry
-
Airport shuttle
-
Bar
-
Fax/photocopying
-
Ironing service
-
Meeting/banquet facilities
-
Valet parking
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Daily housekeeping
-
Airport shuttle (additional charge)
-
Shuttle service (additional charge)
-
Concierge service
-
ATM/cash machine on site
-
Rooftop pool
-
Airport drop off
-
Outdoor fireplace
-
Pool cover
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Breakfast takeaway containers
-
Mobile app for room service
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
Galeria Plaza Monterrey, nestled in the heart of Monterrey, offers elegantly designed air-conditioned rooms with modern amenities like free WiFi and a TV. Enjoy city views from the terrace or relax by the outdoor pool.
Convenience at Your Fingertips
This 5-star hotel provides top-notch services including room service, a fitness centre, and a 24-hour front desk. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.
Prime Location and Nearby Attractions
With key landmarks like MARCO Museum Monterrey and Macroplaza within reach, Galeria Plaza Monterrey is the perfect choice for travelers. Plus, the convenience of a paid airport shuttle makes your stay even more seamless.
Book your stay at Galeria Plaza Monterrey now for an unforgettable experience!
The cost of breakfast for children ages 7 to 12 is $11 USD.
Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.
A deposit may be required at the property.
Location
Guest Reviews
Clean and views.
Location. Not close to main attractions. Lights in room kept going on and off randomly throughout the night.
David at the front desk was exceptional. He spoke fluent English, was professional, and was always willing to help. He was easily the highlight of our experience and deserves recognition for his excellent service.
We stayed at this hotel for four nights during the World Cup week and paid approximately USD 1,500 per night. While I understand that prices increase significantly during major events and that it was ultimately my decision to book at that rate, it was disappointing to see room rates drop to roughly one-third of what we paid shortly afterward. It would have been appreciated if the hotel had offered some form of partial adjustment.
The room itself was a standard King room located on a corner, which was supposedly one of the better room categories available. Unfortunately, the air conditioning was not functioning properly. The room remained uncomfortably cold throughout our stay, and adjusting the temperature settings had no effect.
We also used the hotel’s laundry service, but our clothes were returned only partially dried, forcing us to finish drying them ourselves in the room.
Another issue was the strong odor in the hotel restaurant. After breakfast, the smell lingered on both my clothes and hair, which was quite unpleasant.
Related to the restaurant, we did enjoy the ribeye, but the New York strip did not taste like beef at all. It was so unusual that we had to confirm whether the meat was pork.
Communication could also be challenging at times, as only a few staff members spoke English. This occasionally made it difficult to resolve issues or ask questions.
きれい。おしゃれ。
なし
The facilities
The staff. Extremely rude and judgemental
La alberca
Clasistas
Esta lejos de todo y nos robaron objetos en la habitación. Notificamos a los ( gerentes ) y no hicieron absolutamente nada. PELIGROSO
Muy bien la ubicación y el acceso
Que Booking cancelo mi reservacion y al llegar no tenian mi habitación, pero el personal del hotel actuó rapido y lo soluciono y pude hospedarme
Fairly new. Bar man Sergio did great drinks good service. Appreciated happy hour. Staff friendly and respectful.
Fat pillows bad for the neck, lack of consumables in the room(not enough). It would be nice at least a couple of water bottles for example (glass bottles).
Restaurant temperature a little on the warm side Sunday afternoon
La atención del personal muy buena. Tuve una situación en la que necesitaba ampliar mi horario de check out y aunque finalmente, no tuve que hacer uso de el, me facilitaron dos horas mas del horario habitual.
No hubo nada que no me gustara
Staff, breakfast, location, and facility.
Access to the parking was a bit confusing from Constitucion.
Your guide to the flawless travel experience
Popular Countries
Get our app
