Z&Z House

Hotels
8.5 (251 reviews)
59/184, Soi Sai Yuan 7, Sai Yuan Road, Rawai, Phuket , Rawai Beach , TH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Comfortable bed
Nice pool
Cons:
Unclean rooms
Dated furniture
Poor maintenance
No breakfast area

Categories

Cleanliness
6.96
Numerous comments regarding unclean rooms and common areas.
Service
9.93
Staff was described as kind and helpful in multiple reviews.
Location
7.97
Location mentioned to be far from beach and interesting areas.
Room Quality
7.92
Room quality was noted to be dated and not well maintained.
Amenities
8.95
Amenities generally acceptable, good pool mentioned.
Value for Money
7.91
Several reviews indicated it was not worth the money.
Food and Beverage
9.46
No specific comments provided, but standard quality for this hotel tier.
Overall Experience
8.93
Overall, some guests enjoyed their stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:29

Property Description

Convenient Location
Situated in Rawai Beach, Z&Z House is just 1.9 km away from the beautiful Chalong Beach. With easy access to nearby attractions, guests can explore the best of what the area has to offer.

Comfortable Accommodation
Each room at Z&Z House is designed for comfort and relaxation. From air conditioning to a flat-screen TV and a balcony with a pool view, every detail is carefully curated to ensure a pleasant stay for guests.

Family-Friendly Environment
With the hotel's focus on family rooms and a range of amenities, Z&Z House is the perfect choice for families looking for a memorable vacation experience. The 24-hour front desk and free WiFi add to the convenience and warmth of this welcoming hotel.

Book your stay at Z&Z House now and create unforgettable memories in Rawai Beach!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 251 reviews
Cleanliness: 6.96
Service: 9.93
Location: 7.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 9.46
Overall Experience: 8.93
C
Cato • solo_traveller • nl
1
Tegenvallend en niet comfortabel
Pros:

Weinig foto’s kloppen niet, vooral het uitzicht niet. Personeel is niet vriendelijk en kan erg dreigend over komen.

Cons:

Personeel was dreigend en probeerde boetes op te leggen die niet terecht waren. Niet al het personeel was onaardig echter was er een vrouw die erg onvriendelijk was en mij elke dag een boete zou opleggen die niet terecht was. Ik ben daardoor in de eerste instantie ook weggegaan, even later kwam er iemand naar mij toe gerend en gaf mij de optie om naar z&z resort te gaan dit heb ik dan uiteindelijk ook gedaan. Daar beviel het prima en dit zag er ook beter uit. Al met al is het voor mij goed gekomen omdat ik ben overgeplaatst, echter had dit me bijna veel geld gekost omdat ik echt op het punt stond naar een ander hotel te gaan omdat ik mij simpel weg niet prettig meer voelde bij hun.

Booking.com zelf proberen te bellen en contact met hun opgenomen kan je helemaal niks mee, reageren niet meer en telefonisch word je niet fatsoenlijk geholpen. Wees je goed bewust van dat het erg kan tegenvallen bij dit verblijf. Ik ben op de reviews afgegaan die leken prima maar dit is echt niet zo foto’s kloppen niet en alles valt simpelweg gewoon tegen. Ik heb het geluk gehad dat er een vriendelijke vrouw was die mij heeft overgeplaatst mijn dank richting haar is groot maar ik zou hier niet weer boeken!

2026-09-16 • via Nuitee
A
Agathe • solo_traveller • fr
9
2026-08-24 • via Nuitee
B
Brown • solo_traveller • au
10
2026-08-23 • via Nuitee
C
Christopher • solo_traveller • gb
7
It was very convenient and I like the staff
Pros:

The staff were friendly and helpful. The swimming pool is great. The location I really liked. Although I had a car it was easy to walk to bars, restaurants and convenience stores. I like the no drama check in and check out. The price for a room is good.

Cons:

You get what you pay for in life. I stayed in this hotel when it opened in May 2015 and it was fantastic. 10 years further on and the hotel and the room I had looked dated and tired. Little things I found annoying eg No instructions on how to use the room safe. I could not figure out the tv and the associated tv box. The air con although effective was quite noisy. The balcony did not look very inviting in its cleanliness. These are all very minor points and should not put anyone off staying there.

2026-08-20 • via Nuitee
A
Aditi • solo_traveller • ae
8
Nice place :)
Pros:

The place is quiet and the rooms are nice and big.

Cons:

The housekeeping could be improved. This is an older property and the rooms require a little more maintenance.

2026-08-12 • via Nuitee
O
ohara • solo_traveller • gb
9
Pros:

Stayed here twice Nov i love it its beautiful surroundings and the 4 poster bed swimming pool which can usecqnytumw fur me thata very important as helps with my stroke to Strenthen my left side I will definitely go back

Cons:

Could so quyh a microwave thata the poly thing

2026-08-05 • via Nuitee
J
jicheng • solo_traveller • cn
8
2026-08-05 • via Nuitee
P
Patrick • solo_traveller • fr
10
2026-07-24 • via Nuitee
S
Stefanie • solo_traveller • th
10
2026-07-19 • via Nuitee
C
carlotta • solo_traveller • it
8
Pros:

La piscina ed il terrazzo che affaccia sulla piscina. Molto tranquillo.

Cons:

Asciugamani e lenzuola anche se puliti, avevano delle macchie. I vetri della porta finestra erano davvero molto sporchi

2026-07-16 • via Nuitee
E
Evangelista • solo_traveller • au
10
2026-07-11 • via Nuitee
T
Thompson • solo_traveller • us
2
Reeked of mold after the cleaner they used to check me in wore off. Staff look 4 ways to scam
Pros:

The pool is nice enough.

Cons:

The room itself smelled fine ... in the first 3 hours after i checked in but when i came back for the first night the room and bathroom especially reeked of mold to the point i was questioning the safety of the room.

2026-07-10 • via Nuitee
A
Amsterdam • solo_traveller • nl
10
Pros:

Great place to stay!

Cons:

Nothing

2026-06-21 • via Nuitee
L
Lumka • couple • za
1
2026-05-26 • via Nuitee
C
Carl Philipp • solo_traveller • de
10
Z&Z House, die gute Seele von Baan Sai Yuan
Pros:

- Großes, geräumiges und lichtdurchflutetes Zimmer
- super liebes Personal
- Zimmerreinigung erfolgt mit grosser Sorgfalt, nach jeder Reinigung wird ein wenig Wasser und Nescafé geboten
- Hervorragende Lage mit wirklich allem was das Herz benötigt fußläufig erreichbar
- Ausstattung ausreichend
- sauberer, grosser Pool

2026-05-23 • via Nuitee
D
de la Fuente • solo_traveller • es
10
2026-05-22 • via Nuitee
S
somsak • couple • th
8
2026-05-21 • via Nuitee
M
MICHAEL • family_with_children • il
10
2026-05-09 • via Nuitee
L
Liseli • solo_traveller • gb
10
Amazing!
Pros:

The hotel was wonderful. The pool facilities and location were great. The room was clean, and really spacious. Close to shops and the beaches by bike/taxi.

2026-04-30 • via Nuitee
J
john • solo_traveller • au
7
Good value for the budget conscious traveller.
Pros:

Not applicable

Cons:

Condition of the hotel is imaging but certain maintenance needs to be continued

2026-04-29 • via Nuitee