Paradisus Grand Cana - All Suites - All Inclusive

Hotels
Melia Hotels International
8.2 (706 reviews)
Playas de Bávaro, Punta Cana, La Altagracia, 230001 , Punta Cana , DO

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Free beach club on site
Health club
Clubhouse
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful resort
Clean rooms
Varied and tasty food options
Cons:
Inconsistent food quality during peak times
Service may feel impersonal at times

Categories

Cleanliness
7.9
Rooms are clean and comfortable.
Service
8.4
Staff provides good service but may appear annoyed at times.
Location
8.2
Slightly distant beach access; overall a good location.
Room Quality
8.4
The room quality is exceptional with good comfort.
Amenities
8.4
Great pool areas and variety of amenities offered.
Value for Money
8.2
Offers good value, especially with room comfort and amenities.
Food and Beverage
7.7
Food quality can drop during busy times, fewer options available at buffet.
Overall Experience
8.4
Overall experience exceeded expectations and is highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:11

Property Description

Discover a slice of paradise at Paradisus Grand Cana, where luxury meets family-friendly fun in beautiful Punta Cana.

Relaxation Sanctuary
Unwind at our full-service spa, offering blissful massages, rejuvenating body treatments, and refreshing facials. Enjoy serene moments at our three outdoor swimming pools or soak up the sun at the private beach, accessible via complimentary beach shuttle service.

Culinary Delights
Savor a taste sensation with seven on-site restaurants, catering to all appetites. Start each day with a complimentary buffet breakfast, and sip refreshing drinks at our beach bar or one of our five lounges, all included in our all-inclusive rates.

Comfort and Convenience
Indulge in one of our 432 uniquely designed guestrooms, featuring outdoor private hot tubs and smart TVs. Enjoy premium bedding and modern amenities, ensuring a restful night's sleep and a seamless stay.

Book your unforgettable experience at Paradisus Grand Cana today!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)

See all policies

Location

Guest Reviews

8.2
Based on 706 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.2
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
D
Diogenes family_with_children do
8
Fue una estancia agradable
Pros:

Tiene muy bonita estructura y un personal muy atento

Cons:

Como es un hotel familiar y aunque tienen un parque de agua, hace falta un teatro para los show de los niños, porque de noche no encuentran que hacer

2026-06-05 via Nuitee
C
Corinne family_with_children us
9
WE HAD A GREAT TIME.
Pros:

OUR TRIP WAS WITH 20 PEOPLE (8 KIDS), THERE WAS ALOT TO DO; SWIMING, FOOD( LOTS OF PICKEY EATERS), GREAT ACTIVITY. SMALL GIFTS TO FIT EACH FAMILY. PLEATY OF ROOM, SO WE WERE NOT STEPNG ON EACH OTHER. WE HAD A GREAT TIME.

Cons:

EVERY THING WAS GREAT, NO PROBLEMS.

2026-06-02 via Nuitee
L
Leyri Laura family_with_children do
10
Excelente
Pros:

El lugar está excelente para quien busca tranquilidad. La comida muy buena. El service room está incluido y el menú está el final. Los empleados Norberto, José y Lucy 100/10 💪💪💪💪💪 en general los empleados muy amables.

Cons:

Solo pensar en hacer alguna pileta pequeña para los perros ya que que hace demasiado calor en punta cana y los perros igual pagan 90 us por noche.

2026-06-02 via Nuitee
J
Javier solo_traveller do
8
Pros:

El servicio de taina la mayordomo fue muy profesional y buena

Cons:

Que tienen q regular la cantidad de gatos q tienen en las intalaciones

2026-06-01 via Nuitee
B
Bernice couple us
10
2026-06-01 via Nuitee
R
Robin solo_traveller gb
5
Beautiful suite, average food, slow service.
Pros:

The suite was beautiful

Cons:

The service was slow and inconsistent. Food was very repetitive.

2026-05-31 via Nuitee
L
Lexis solo_traveller us
8
Pros:

The resort had plenty food options. Once checked in getting staff to accommodate was easy.

Cons:

We had to wait for our room to be ready pass the 3pm check in time. At least an hour

2026-05-29 via Nuitee
T
Tameika solo_traveller gb
1
When we first arrived at the hotel, it looked really nice, spacious, and welcoming. We were even assigned a personal sta
Pros:

Nothing

Cons:

My personal belonging was stolen and no compassion was being shown

2026-05-28 via Nuitee
J
Jenniffer couple pr
10
Excelente , pero la comida tiene que mejorar..
Pros:

Las habitaciones, piscina, todo es hermoso ..

Cons:

El buffet muy pequeño y no hay variedad de comida …

2026-05-25 via Nuitee
J
Jenniffer couple pr
10
2026-05-25 via Nuitee
E
Esther couple us
10
2026-05-24 via Nuitee
D
Deanna couple us
10
2026-05-24 via Nuitee
D
Dee family_with_children gb
8
Excellent swim up suite
Pros:

The room was beautiful. The swim up pool was very quiet. My 4 year old daughter loved the kids club, aqua park and fun republic. The family concierge Ali was very helpful. He left some beautiful gifts for our daughter in the room. Beach was lovely. There was lots of beds and shade. WiFi was available everywhere. The sports bar was nice where the food was good and it had pool tables, table football and Jenga to keep my daughter occupied.

Cons:

The food wasn’t great from the buffet. It was very repetitive. The music was very loud from the pool even when no activity was taking place. Cocktails were hit and miss when brought by the pool staff (although cocktails were great when ordering from indoor bars).

2026-05-21 via Nuitee
P
Pradeep couple nl
10
Good!
Pros:

Hotel, Staff and Service

Cons:

Food

2026-05-21 via Nuitee
J
Jonas couple dk
1
Pros:

Intet

Cons:

Det er absolut det værste sted jeg har været. Hold jer langt væk!

2026-05-19 via Nuitee
D
Dave couple pe
10
10/10
Pros:

Todo el personal muy amable, en especial Eduardo que nos apoyó con las reservas y recomendaciones durante la estadía.

Cons:

Quizás mejorar en la variedad de comida que se puede pedir a las habitación.

2026-05-19 via Nuitee
R
Rayven couple us
10
Excellente
Pros:

How friendly everyone is and it was absolutely beautiful and relaxing.

Cons:

N/A

2026-05-18 via Nuitee
A
Alvaro solo_traveller cl
10
Excelente Hotel Familiar 5 Estrellas
Pros:

El Hotel es increible, ideal para ir con niños de 6 a 12 años, tiene un parque acuatico perfecto para ellos y actividades durante el dia para entretenerlos. Las utilizamos en varias ocasiones. La comida del buffet de muy alto nivel y tambien los restaurantes. Las habitaciones amplias y muy comodas. El personal muy atento y es importante mencionar que tuvimos un accidente en la piscina con mi hija y el personal del Hotel, especialmente Anderson , Supervisor de Guest Services se preocupo de todo, incluyendo coordinacion de taxi y pagos de clinica en Punta Cana y gracias a su gestion salió todo lo mejor posible. La Playa tambien es perfecta.
Imperdible el FUN Republic dentro del complejo. ESPECTACULAR.

Cons:

La distancia de la playa, pero el transporte funciona perfecto asi que si esperas a lo mas 5 min no es para preocuparse.

2026-05-14 via Nuitee
C
Charlotte solo_traveller fr
9
Pros:

L'hôtel est très confortable, propre, family friendly avec beaucoup d'options pour les adultes et les enfants. Le personnel est très professionnel et sympathique avec plein de petites attentions. Nous étions en basse saison donc aucun problème de réservation pour les restaurants le soir.
La nourriture est correcte et variée.

Cons:

Les chambres sont mal insonorisées.

2026-05-13 via Nuitee
L
Leticia couple do
9
Buena
Cons:

La variedad del comida del buffet y la gestión de reservas de restaurantes

2026-05-12 via Nuitee