Paradisus Grand Cana - All Suites - All Inclusive

Hotels
•
Melia Hotels International
8.2 (706 reviews)
Playas de Bávaro, Punta Cana, La Altagracia, 230001 , Punta Cana , DO
1-809-6885000

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Free beach club on site
Health club
Clubhouse
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful resort
Clean rooms
Varied and tasty food options
Cons:
Inconsistent food quality during peak times
Service may feel impersonal at times

Categories

Cleanliness
7.9
Rooms are clean and comfortable.
Service
8.4
Staff provides good service but may appear annoyed at times.
Location
8.2
Slightly distant beach access; overall a good location.
Room Quality
8.4
The room quality is exceptional with good comfort.
Amenities
8.4
Great pool areas and variety of amenities offered.
Value for Money
8.2
Offers good value, especially with room comfort and amenities.
Food and Beverage
7.7
Food quality can drop during busy times, fewer options available at buffet.
Overall Experience
8.4
Overall experience exceeded expectations and is highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:11

Property Description

Discover a slice of paradise at Paradisus Grand Cana, where luxury meets family-friendly fun in beautiful Punta Cana.

Relaxation Sanctuary
Unwind at our full-service spa, offering blissful massages, rejuvenating body treatments, and refreshing facials. Enjoy serene moments at our three outdoor swimming pools or soak up the sun at the private beach, accessible via complimentary beach shuttle service.

Culinary Delights
Savor a taste sensation with seven on-site restaurants, catering to all appetites. Start each day with a complimentary buffet breakfast, and sip refreshing drinks at our beach bar or one of our five lounges, all included in our all-inclusive rates.

Comfort and Convenience
Indulge in one of our 432 uniquely designed guestrooms, featuring outdoor private hot tubs and smart TVs. Enjoy premium bedding and modern amenities, ensuring a restful night's sleep and a seamless stay.

Book your unforgettable experience at Paradisus Grand Cana today!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)

See all policies

Location

Guest Reviews

8.2
Based on 706 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.2
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
1
19a16e2439f870753a0a2fd00ac3382e • couple • br
10
Dias extraordinários, mágico .
Pros:

O conforto, limpeza, comida e os funcionários tudo impecável.

Cons:

De ter ficado poucos dias.

2026-04-18 • via Nuitee
3
3db88f276fe1734a2d17660b94488fc4 • extended_group • gt
10
Muy buena
Pros:

Es muy bonito, un lugar con ambiente familiar y divertido, instalaciones 10/10

Cons:

El único detalle es que indican que el servicio a la habitación es de 24 horas pero las 2 ocasiones en que pedí que me llevaran comida no me la llevaron y estuve esperando mucho tiempo, luego ya nunca contestaron en recepción.


De todo lo demás excelente.

2026-04-18 • via Nuitee
5
55a21a2b5a9672c92aa9f64213925fb2 • couple • us
8
Hersmosas mini vacaciones
Pros:

Muy buenos en el
Tema de las piscinas y parque de agua hasta tarde

Cons:

Los tragos no los hacen buenos y la limpieza el primer día estuvo desagradable,aunque después lo resolvieron

2026-04-17 • via Nuitee
0
06bad6e82498727deeec102201654955 • family_with_children • kr
10
2026-04-14 • via Nuitee
7
733d30b1845970a64a7f7257abfe9450 • couple • us
10
Overall it was the best best vacation ever for me !!
Pros:

I like the property
Very good Staffing and everyone were happy to help .

Cons:

The cuisine
I think they need to improve their kitchen
I didn’t like it and their menu are too small, they need variety in heir menu !
But I did like the drinks !!

2026-04-14 • via Nuitee
C
cf4b79d0d7b971e0f47f83e4ee4dadfe • solo_traveller • us
10
Best resort I’ve ever stayed at. I have stayed at over ten resorts in the Dom Rep
Pros:

Friendly and professional staff. Original and authentic Dominican food in addition to their international delicacies. Staff receives a ten out of ten in cleanliness

Cons:

Nothing

2026-04-13 • via Nuitee
C
cc464722f32172c6f58cb72d9303cb96 • solo_traveller • es
7
Pros:

La habitación, preciosa espaciosa y comoda. La playa es muy linda

Cons:

El restaurante Mangú, la comida nos llegó fria e incompleta.

2026-04-13 • via Nuitee
J
julia • family_with_children • ar
9
Estadía de ensueños en Punta Cana. Si queres tranquilidad y clase, es acá.
Pros:

El ambiente tranquilo y respetuoso.
El parque de agua para niños.
La calidad de la comida.
Las habitaciones espaciosas y de nivel.
Playa hermosa.

Cons:

Nos hospedados en una suite superior y lamentablemente se escuchaban fuerte y claro los sonidos de la habitación aledaña.

2026-04-09 • via Nuitee
R
Robin • family_with_children • se
7
Pros:

Fina rum. Bra vattenpark för barn i alla åldrar. Transporten ner till den fina stranden fungerade bra. Buffén är bra, med ett stort utbud. Marlin tog hand om oss väldigt väl vid frukosten. Fin och lugn park precis nedanför hotellet.

Cons:

Några personal är jättebra, andra är inte så bra. Många ger ett intryck av att man stör, även om det är servitörer på frukosten. Jag vet inte om det är kulturellt? Bokningen för restauranger är ett skämt. Min fru stod i kö, då kom en man fram som egentligen bara ville att hon skulle gå med i hans klubb, han sa att han skulle fixa alla bokningar. Då vi reste med en ett-åring behövde vi ha tidiga tider. Han bokade upp oss på samma ställe tre kvällar (som ligger nere vid stranden och kräver shuttle) och en kväll på det sämsta stället LemonFish. På söndagen kunde man boka nya tider om man kunde tänka sig att spendera en förmiddag i kö, det hade vi ingen lust med, så det fick bli buffén övriga kvällar. Stakehouse är bra. På vår diskbänk på rummet fanns det väldigt många små kryp. De verkade ofarliga, men ändå inte så trevligt. Vi hade önskat en barnsäng, men någon sådan stod inte på rummet, vi bekymrade oss inte om det. Stranden är jättefin, men när vi var där var det en del vågor och det är inte så långgrunt så för dom minsta barnen är inte stranden så rolig.

2026-03-27 • via Nuitee
L
Luis Miguel • couple • co
8
2026-03-23 • via Nuitee
L
Luis Miguel • couple • co
8
2026-03-23 • via Nuitee
A
Alessandro • couple • br
9
Lugar luxuoso e tranquilo
Pros:

Da estrutura, restaurantes e quartos, super confortável e gigante.

Cons:

Academia deixou a desejar, não é compatível com a estrutura do resort, sistema de reserva para restaurantes e venda de massagem a equipe força demais esse serviço.

2026-03-20 • via Nuitee
A
Ania • couple • fr
9
Parfait !!
Pros:

Très bel hotel où l’on se sent vraiment très bien et reposés. Les suites master sont grandes et très pratiques, même pour du long séjour. L’hotel n’est pas en première ligne direct sur la plage, mais il y a un service de navette qui dépose les clients, très rapide (5min) et pas de temps d’attente notable… sinon accessible en 10-15min à pieds en passant par un très joli chemin avec palmiers et verdures! La plage est très jolie avec un espace transat et aussi la possibilité de se poser sur le sable si on le souhaite. Resto de la plage +++
Le personnel est vraiment aux petits soins avec une « concierge » attitrée à chaque client qui répond à la moindre demande. Idem pour le housekipping, ils sont très réactifs. Propreté irréprochable. Offre de restaurants très qualitative et variée ! Espaces extérieurs et piscines sont top, rien à dire… Petit + non négligeable pour les départs tardifs, les clients ont accès à une salle de bain avec douche, toilette… même une fois que le check out a été fait. Cela permet de continuer à profiter de l’hotel (restaurants, piscines, plage etc) le reste de la journée.

Cons:

Attention au réservation des restaurants. Il y a un buffet qui est tout à fait correcte et qui permet de déjeuner/diner sans besoin de réserver. Par contre, pour les autres restaurants sur réservation, les places sont assez limitées et il faut se lever de bonne heure pour réserver une table !

Activités du soir pouvant etre un peu kitch mais il en faut pour tous les goûts !

2026-03-13 • via Nuitee
S
Sharon • solo_traveller • ca
1
The worst service I have ever encountered. Food was also sub optimal. Never coming back
2026-03-13 • via Nuitee
N
Nora • couple • mq
8
2026-03-10 • via Nuitee
T
Taysha • couple • us
9
2026-03-10 • via Nuitee
D
Dan • couple • it
8
Beautiful Stay with a Small Check-In Issue
Pros:

I really loved my room. I had an amazing time there with my girlfriend, enjoying the jacuzzi, the bathtub, and the bed. The view was like something out of a dream, and the food in the restaurants was just perfect.

Cons:

I paid online before arriving to save time, but when I got there they told me the payment was still pending, so I had to provide a hold on my funds, which I didn’t really appreciate or approve of. Mainly because I wondered what would have happened if, for any reason, I had been unable to provide that hold. The whole issue was resolved the next day, but I would expect them to have a better CRM system considering their status.

2026-03-09 • via Nuitee
S
Stephanie • extended_group • us
9
Would revisit
Pros:

I loved the resort. It was beautiful. The rooms were very spacious. The staff was very friendly and helpful. The food was delicious. They had many different activities throughout the day for all ages.

Cons:

The dinner reservations were a bit annoying to make and not many options were available.

2026-03-01 • via Nuitee
S
Savonitto • family_with_children • fr
9
Tout est réuni dans cet hôtel pour passer de bonnes vacances
Pros:

Le buffet, le personnel, la literie, la plage

2026-03-01 • via Nuitee
F
Fernando • couple • ar
7
2026-03-01 • via Nuitee