Virgin Hotels New York City

Hotels
•
Virgin Hotels
8.3 (2638 reviews)
1227 Broadway , New York , us
+1 212-213-0090

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Stunning views
Cons:
Service responsiveness
Spa issues with charges
Misleading room description

Categories

Cleanliness
8.7
Room was clean and spacious with stunning views.
Service
7.7
Mixed reviews on service, with some positive interactions but significant issues with staff responsiveness.
Location
9.2
Excellent location, very convenient for city exploration.
Room Quality
8.2
Rooms were generally good, although there were misleading descriptions about the layout.
Amenities
7.7
The spa had issues with extra charges which was disappointing.
Value for Money
8.2
Perceived value affected by service and spa experience.
Food and Beverage
8.2
Some service issues noted but overall dining experience was decent.
Overall Experience
8.5
Overall a good stay but with some notable issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 22:46

Property Description

Luxurious Amenities and Features

Virgin Hotels New York City offers a range of luxurious amenities including a fitness centre, garden, terrace, and an on-site restaurant. With free WiFi and room service, guests can enjoy a comfortable and convenient stay.

Stunning Views and Comfortable Accommodation

Guests can choose rooms with sea views and each room comes equipped with a safety deposit box. The hotel also provides a variety of breakfast options daily, ensuring a satisfying start to the day.

Convenient Location and Nearby Attractions

Situated just 700 metres from the iconic Flatiron Building, the hotel is close to popular attractions such as Madison Square Garden, Penn Station, and the Empire State Building. With LaGuardia Airport just 12 km away, Virgin Hotels New York City offers a prime location for both leisure and business travelers.

Ready to experience luxury and convenience in the heart of New York City? Book your stay at Virgin Hotels now!

Important information:

The poolside seating access is complimentary and requires a reservation.

Guests aged 20 years and below can only use the poolside seating from 08:00 to 11:30.

Please note that the poolside seating is for adults only after 12:00.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Video

Guest Reviews

8.3
Based on 2638 reviews
Cleanliness: 8.7
Service: 7.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
C
Cronan • couple • ie
8
2026-08-15 • via Nuitee
N
Nadine • couple • au
7
2026-08-15 • via Nuitee
J
Jason • solo_traveller • us
7
Just fine. Not very amazing or very bad - just middle of the road bc of the pool situation - everything else was ok but
Pros:

Location

Cons:

The pool was as big as your thumb and had 30 twenty somethings acting like it was a nightclub all day.

2026-08-14 • via Nuitee
K
Keith • extended_group • lu
10
Will definitely be coming back!
Pros:

Perfect location and nice big rooms

Cons:

Nothing

2026-08-14 • via Nuitee
K
Kiani • extended_group • us
7
2026-08-14 • via Nuitee
R
rw • solo_traveller • pl
9
2026-08-14 • via Nuitee
M
Maisie • couple • gb
9
2026-08-13 • via Nuitee
J
Jenni • family_with_children • de
7
Pros:

Lage ist super gelegen, da es zentral in Manhattan liegt und mehrere U Bahn Linien im Umkreis sind.

Cons:

Achtung! Der Pool ist nur in einem Zeitfenster 8 - 11.30 Uhr zu nutzen! Danach nur gegen Aufpreis von ca 50-60 Dollar und nur für Personen ab 21 Jahren. Zudem war der Pool fast jeden Tag in diesem kurzen Zeitfenster mind. 1 Stunde geschlossen, da das Personal (Life guard) nicht erschienen ist oder es eine Reinigung gab. Ziemlich unfair und ungünstig, wenn man als Familie mit Teenagern extra ein Hotel mit Pool gebucht hat.
Zimmer nicht praktisch für Familien, da Flur = Bad und man beim Betreten des Zimmers direkt im Bad steht. Kein Platz für Koffer.

2026-08-13 • via Nuitee
S
Sharon • couple • ie
4
2026-08-12 • via Nuitee
D
Deborah • extended_group • au
10
2026-08-12 • via Nuitee
C
celine • family_with_children • fr
8
Bonne adresse à NY
Pros:

Belle situation bonne infrastructure belles terrasses et belle vue des chambres

Cons:

La piscine est ouverte aux non clients l am on doit réservé alors qu on réside dans l hôtel
Pas de réel lobby ou accueil grand hall de va et vient

2026-08-12 • via Nuitee
M
Martinez Berrotaran • couple • ar
10
Pros:

el tamaño de las habitaciones es excepcional, la comodidad de la cama, los servicios, las vistas de las habitaciones, todo increible. He ido varias veces y siempre es una experiencia muy muy buena.

Cons:

la demora en localizar los pedidos que enviamos a nuestro nombre al hotel. Igual nada grave, todo es resto increible como siempre.

2026-08-12 • via Nuitee
O
Omer • solo_traveller • il
10
Thank you Abraham!
Pros:

I really appreciated Abraham from the front desk. Great person with wonderful hospitality approach, which helped a lot making our stay amazing. Thank you Abraham!!

Cons:

That the pool is small and very busy and open for hotel guests only in the mornings.

2026-08-11 • via Nuitee
J
Jonathan • couple • ca
10
2026-08-11 • via Nuitee
A
adriana • family_with_children • us
8
2026-08-10 • via Nuitee
C
Cyrille • extended_group • fr
7
2026-08-09 • via Nuitee
K
Katelijn • family_with_children • be
7
Mooie kamer, goeie locatie.
Pros:

De locatie is enerzijds wel zeer goed, maar er is veel lawaai op straat 's nachts. Mooie, ruime kamer!

Cons:

Zwembad is adults only vanaf 11.30 u.
In de cocktailbar mag je niet aan het raam zitten als je geen 150 dollar spendeert.

Ontbijtopties zijn eerder beperkt voor wat je betaalt en er was vaak geen plaats voor ons bij het ontbijt.

2026-08-09 • via Nuitee
L
Lynn • family_with_children • be
9
2026-08-09 • via Nuitee
L
LP • solo_traveller • ch
10
2026-08-08 • via Nuitee
S
Sarah • solo_traveller • ch
10
2026-08-08 • via Nuitee