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Facilities
Property facilities
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Health or beauty spa nearby
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Evening entertainment
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Golf cart
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities and Features
Virgin Hotels New York City offers a range of luxurious amenities including a fitness centre, garden, terrace, and an on-site restaurant. With free WiFi and room service, guests can enjoy a comfortable and convenient stay.
Stunning Views and Comfortable Accommodation
Guests can choose rooms with sea views and each room comes equipped with a safety deposit box. The hotel also provides a variety of breakfast options daily, ensuring a satisfying start to the day.
Convenient Location and Nearby Attractions
Situated just 700 metres from the iconic Flatiron Building, the hotel is close to popular attractions such as Madison Square Garden, Penn Station, and the Empire State Building. With LaGuardia Airport just 12 km away, Virgin Hotels New York City offers a prime location for both leisure and business travelers.
Ready to experience luxury and convenience in the heart of New York City? Book your stay at Virgin Hotels now!
Poolside seating access is complimentary from 08:00 to 11:30 for hotel guests and children, and requires a reservation.
Guests aged 0 – 21 years and below are not allowed to use the poolside seating after 12:00.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 23, 2025 until Thu, May 21, 2026
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.
Location
Guest Reviews
L’hôtel a dépassé mes attentes. Nous avons eu une chambre d’angle avec vue sur l’Empire State Building, et ce sont les plus belles vues que j’aie jamais vues de ma vie, on voit aussi Times Square. Il est proche de tout, à pied comme en métro.
Le personnel est excellent et la chambre est vraiment, vraiment grande, ce qui est difficile à trouver à New York dans un hôtel avec vue. Elle comprend deux espaces, avec douche, dressing et coiffeuse, puis la chambre séparée.
Il y a aussi un bar avec de magnifiques vues, une salle de sport, un spa et une piscine. Sans aucun doute, le meilleur hôtel de New York.
Une fois, un voisin un peu fou s’est mis à crier dans le couloir et nous a réveillés à 2 heures du matin on l’entendait très fort, mais ce n’est pas la faute de l’hôtel.
Great location but not too busy
That my daughter wasn’t allowed in the spa. And I missed my spa day 😂
Great view
No parking in the place
The Staff were amazing, all the Amenities from restaurants, Bars, & pool to room-service -amazing . The Virgin Hotels location is Top Notch, we could almost touch the Empire State Building from our rooms. We got snowed in with flights cancelled and they easily booked a longer stay in the same rooms and managed to keep the original booking price. From checking-in at 10pm for the 2 Suites to having to change out checkout date due to a Snow Storm by 3 days & our new flight out of NYC was at 8pm and The Virgin gave us a late checkout at 2:30pm and stored our Suitcases until we left for the airport at 430. They were/are an amazing staff!
The elevator situation is terrible. The only complaint from myself, my wife and the kids traveling w me is - THE ELEVATOR TECHNOLOGY IS TERRIBLE! You have to use your digital key, holding it under the wall mounted elevator touch screen tablet’s room card reader is flawed. With 6 elevators and 2 Elevator Tablet / Readers it is a mess. It’s almost hilarious to walk through the lobby which bottleneck’s at the end of the lobby where you must turn left where 6 elevators are. You immediately see a mountain of people waiting to get to an elevator tablet on the wall to get to their room but, for people that were just checking in and now going to their floor you watch them go through the confusion of how this works because you went through it yourself days earlier when you checked in and even once you think you got it down, Pat you still can sit in front of 6 elevators fighting a touch screen tablet holding your room card under the laser in 300000 different positions and sides trying to get an elevator to open!
Going back down was easier lol! You just hit the L
It’s a great location and the breakfast was delicious!
Not very clean. We also asked for a roll away bed and they never brought it. There was no turn down service. The tv also did not work.
Great location, restaurants bar and pool
Nothing just cute photos on the 3rd floor
Very dirty , made fraud charges on my card. A stranger tried to enter my room 3 times
La ubicación y las vistas
Posizione centrale, comoda per visitare il centro a piedi o spostarsi con la metro.
Personale accogliente e disponibile.
Camera pulita.
Colazione a buffet con pochi prodotti, ma essenziali e di buona qualità.
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