Virgin Hotels New York City

Hotels
•
Virgin Hotels
8.3 (2401 reviews)
1227 Broadway , New York , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Stunning views
Cons:
Service responsiveness
Spa issues with charges
Misleading room description

Categories

Cleanliness
8.7
Room was clean and spacious with stunning views.
Service
7.7
Mixed reviews on service, with some positive interactions but significant issues with staff responsiveness.
Location
9.2
Excellent location, very convenient for city exploration.
Room Quality
8.2
Rooms were generally good, although there were misleading descriptions about the layout.
Amenities
7.7
The spa had issues with extra charges which was disappointing.
Value for Money
8.2
Perceived value affected by service and spa experience.
Food and Beverage
8.2
Some service issues noted but overall dining experience was decent.
Overall Experience
8.5
Overall a good stay but with some notable issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 22:46

Property Description

Luxurious Amenities and Features

Virgin Hotels New York City offers a range of luxurious amenities including a fitness centre, garden, terrace, and an on-site restaurant. With free WiFi and room service, guests can enjoy a comfortable and convenient stay.

Stunning Views and Comfortable Accommodation

Guests can choose rooms with sea views and each room comes equipped with a safety deposit box. The hotel also provides a variety of breakfast options daily, ensuring a satisfying start to the day.

Convenient Location and Nearby Attractions

Situated just 700 metres from the iconic Flatiron Building, the hotel is close to popular attractions such as Madison Square Garden, Penn Station, and the Empire State Building. With LaGuardia Airport just 12 km away, Virgin Hotels New York City offers a prime location for both leisure and business travelers.

Ready to experience luxury and convenience in the heart of New York City? Book your stay at Virgin Hotels now!

Important information:

Poolside seating access is complimentary from 08:00 to 11:30 for hotel guests and children, and requires a reservation.

Guests aged 0 – 21 years and below are not allowed to use the poolside seating after 12:00.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 23, 2025 until Thu, May 21, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.3
Based on 2401 reviews
Cleanliness: 8.7
Service: 7.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
C
Cheyanne • couple • us
1
Never again.
Pros:

Nothing just cute photos on the 3rd floor

Cons:

Very dirty , made fraud charges on my card. A stranger tried to enter my room 3 times

2026-03-13 • via Nuitee
C
Christian • solo_traveller • de
9
Great NYC vibe
Pros:

Great location, restaurants bar and pool

2026-03-13 • via Nuitee
J
Jose • couple • us
8
2026-03-07 • via Nuitee
E
Eduardo • family_with_children • ar
10
Mejor ubicado imposible
Pros:

La ubicación y las vistas

2026-02-28 • via Nuitee
N
Nekane • solo_traveller • es
9
2026-02-26 • via Nuitee
L
Leonardo • family_with_children • br
9
2026-02-26 • via Nuitee
L
Lorenzo • family_with_children • it
9
Prima volta a NY
Pros:

Posizione centrale, comoda per visitare il centro a piedi o spostarsi con la metro.
Personale accogliente e disponibile.
Camera pulita.
Colazione a buffet con pochi prodotti, ma essenziali e di buona qualità.

2026-02-26 • via Nuitee
G
Guy • family_with_children • il
9
2026-02-25 • via Nuitee
S
Simon • solo_traveller • hu
10
Bestttt💯
Pros:

Top. Nem elsőre voltam már itt, és szerintem csak ise fogom visszajönni.

2026-02-25 • via Nuitee
O
Oscar • couple • es
10
inmejorable
Pros:

nos gustó todo desde el principio, nos facilitaron mucho la entrada y salida, y las instalaciones son buenísimas.

Cons:

Nada

2026-02-22 • via Nuitee
P
Palacios • couple • us
1
2026-02-14 • via Nuitee
A
Alicia • solo_traveller • au
10
Best hotel experience ever.
Pros:

It was so warm and friendly there. Felt very safe for my first visit to New York. Thank you to all of the wonderful staff.

Cons:

I couldn’t stay longer. I miss my hotel room already!

2026-02-13 • via Nuitee
S
Samuel • couple • us
9
Good
Pros:

Modern and comfortable

Cons:

The reception area was odd and not intuitive. Staff was nice

2026-02-12 • via Nuitee
D
DeRyan • couple • us
6
2026-02-09 • via Nuitee
R
Reilly • couple • ie
10
2026-01-31 • via Nuitee
A
Andreia • couple • br
7
Ruim
Pros:

Localização

Cons:

Toalhas velhas e com cheiro ruim ; café da manhã desorganizado e atendentes despreparados ; demora em servir , já que não é self-service

2026-01-29 • via Nuitee
U
UCBS75 • family_with_children • nl
9
Cooles, modernes Hotel in super Lage in Midtown!
Pros:

Die Lage war für uns perfekt, fussläufig von Penn-Station, Empire State Building,... mitten in Midtown. Gute Anbindung an die U-Bahn. Familienzimmer war nicht riesig, aber groß genug für 2 Erwachsene und 2 Teenager mit Gepäck.
Praktisch für die Nutzung zu viert war, dass es 2 Waschbecken im Flur/Eingangsbereich des Zimmers gab und Dusche und Toilette jeweils extra waren.

Cons:

Die Dusche lief nicht ab.
Der Preis ist sehr hoch, aber den scheint man in New York über den Jahreswechsel bezahlen zu müssen. Wir waren mit zwei Teenager Töchtern zu viert in einem Familienzimmer im 10. Stock (die gibt es angeblich nur bis zum 10. Stock, wir hatten also Glück), aber an sich für ein Zimmer ohne Frühstück verrückt.

2026-01-28 • via Nuitee
D
Dana Xiomara • couple • ar
10
Pros:

La ubicacion es excelente, la vista es MARAVILLOSA y la habitacion super moderna. Muy lindo todo , volveria!

Cons:

Los mecanismos del ascensor.

2026-01-28 • via Nuitee
G
Gernot • family_with_children • at
10
2026-01-27 • via Nuitee
J
Jacques • extended_group • us
10
2026-01-26 • via Nuitee