Santa Grand Signature Kuala Lumpur

Hotels
8.5 (14076 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , MY
+60 3-2027 1969

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.5
Based on 14076 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Andrew • couple • gb
10
2026-09-19 • via Nuitee
J
Jennifer • couple • fr
10
Amazing, I recommend highly
Pros:

The cleanliness and the kindness of people, it was amazing thank you. Big thank you to Rubel who cleaned our apartment in the best way always without making us miss anything

Cons:

-

2026-09-19 • via Nuitee
A
Ayuna • couple • jp
9
最高！！
Pros:

ロケーションも最高だしスタッフさんも優しかったしまたクアラルンプール行ったら泊まりたいと思いました🤍

Cons:

シャワーがちょっと弱かった😭😭

2026-09-19 • via Nuitee
S
Syed Maaz • family_with_children • au
8
Comfortable and excellent stay
Pros:

Excellent location, nearby the downtown.

2026-09-19 • via Nuitee
C
Charaf • solo_traveller • ma
8
Pros:

La piscine au rooftop était top, personnel gentil, ils nous ont préparer le petit déjeuner à emporter avec nous pour un vol un peut tôt le matin, c'était trop gentil le geste, c'est la première fois qu'un hôtel le fait.

Cons:

La chambre a porte communiquante y'avait du bruit de la chambre voisine, chambre pas trop grande. Mais en gros c'était satisfaisant.

2026-09-19 • via Nuitee
M
Maciek Gdynia • solo_traveller • pl
10
Pros:

Pokój bardzo wygodny. Łóżka wygodne, łazienka funkcjonalna. Bardzo dobre śniadanie - kuchnia lokalna oraz europejska. Lokalizacja też jest ok. Na piechotę lub za parę zł Grab można dostać się do centrum.

2026-09-19 • via Nuitee
A
Aydın • solo_traveller • tr
10
2026-09-19 • via Nuitee
A
Ahmed Kadry Mohamed Said • extended_group • au
7
It's a 3 or 4-star hotel at most.
Pros:

Location

Cons:

Old bathrooms need renovation because they look unsightly.

2026-09-19 • via Nuitee
M
Marcin • couple • at
10
2026-09-19 • via Nuitee
E
Edu Villar • solo_traveller • it
8
2026-09-19 • via Nuitee
M
muskwe • couple • gb
8
It’s a great and beautiful stay. The safe made the stay very enjoyable.
Pros:

Very one at the hotel was very kind and helpful. The hotel gifted me a birthday card with free cake and drink on my birthday. Great view from the rooftop.

Cons:

The breakfast was cold in the morning. Great option for breakfast.

2026-09-18 • via Nuitee
S
SCK • solo_traveller • nl
9
Un hotel para repetir
Pros:

Un hotel muy bien ubicado. A unos 15/20 minutos andando a China Town y a una distancia similar a las Torres Petronas. Los desayunos abundantes aunque más asiáticos que occidentales.
La piscina en la última planta con unas vistas preciosas.

Cons:

La habitación era muy pequeña aunque tenía de todo, incluso una plancha y tabla de planchar

2026-09-18 • via Nuitee
V
Vincenzo • couple • it
8
2026-09-18 • via Nuitee
S
SPYROS • couple • gr
10
2026-09-18 • via Nuitee
A
Aroon • family_with_children • ae
8
2026-09-18 • via Nuitee
C
Charlotte • solo_traveller • gb
8
Good hotel, little difficult location.
Pros:

The breakfast was great, the room was a good size with a great bathroom and generally good facilities. The rooftop pool and bar were lovely too.

Cons:

The location was a little in between things, not too much trouble to walk around but probably not the most convenient.

2026-09-18 • via Nuitee
A
Abdelkrim • couple • dz
9
Acceptable
Pros:

Chambre étroite

Cons:

L’espace de circulation a l’intérieur de chambre est insuffisant

2026-09-18 • via Nuitee
T
Tessa bel • solo_traveller • fr
7
2026-09-18 • via Nuitee
M
Mazid • solo_traveller • gb
10
2026-09-18 • via Nuitee
M
Marianna • couple • it
9
2026-09-18 • via Nuitee