Santa Grand Signature Kuala Lumpur

Hotels
8.5 (14076 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , my

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.5
Based on 14076 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
E
Elina couple fr
9
Pros:

Nous avons passé un très bon séjour dans cet hôtel, le personnel était super ! Un grand merci à Saravanan le concierge de l’hôtel qui nous a bien aidé pour l’organisation de la suite de notre séjour entre Kuala Lumpur et Taman Negara !

2026-08-29 via Nuitee
S
Selma solo_traveller fr
10
INCROYABLE
Pros:

Tout est parfait très très très bon rapport qualité prix

Cons:

Rien

2026-08-29 via Nuitee
D
Dalila solo_traveller it
8
2026-08-29 via Nuitee
C
CHONG solo_traveller sg
9
Most Pleasant Stay in Kuala Lumpur
Pros:

The hotel is known for its generous breakfast spread. They even added an individual treadmill in my suite! The room is very spacious and the city view from my room is exceptionally pleasing.

Cons:

The volume of the flat screen TV is unacceptable. The maximum volume at "15" and I could not adjust it to any higher. I had to struggle listening to the sound from the Netflix movies I watched in my suite.

2026-08-29 via Nuitee
N
Nassima couple dz
8
2026-08-29 via Nuitee
M
Matteo solo_traveller it
8
Pros:

Piscina e rooftop

Cons:

La camera aveva un odore pungente anche se pulita

2026-08-29 via Nuitee
M
Mareike solo_traveller de
7
2026-08-29 via Nuitee
C
Cristina couple es
9
Pros:

Habitación amplia y con variedad de utensilios. Luminosa y la limpieza buena. El personal amable y el desayuno con mucha variedad. Bien ubicado para desplazarte a conocer la ciudad.

2026-08-29 via Nuitee
A
Ann couple au
1
Hard no
Pros:

Good location and nice view from the pool.

Cons:

Completely unsuitable for light sleepers. Could hear the neighbouring rooms turn on and off the light switches, opening and closing the curtains, and slamming the door, scraping chairs on the tiled floor repeatedly and their tv until the early hours. It is completely ridiculous that you can hear a light switch loudly in your room, that is not appropriate insulation. The bed seemed to also be positioned next to the neighbour’s kitchenette which was fun hearing pots and pans banging at my head early in the morning after being kept up all night. There was no phone number for reception in the room to seek help and when I finally got it they did nothing. Reception staff were generally unhelpful and unfriendly throughout the stay. The door men and concierge however were nice and polite.

2026-08-29 via Nuitee
A
Andreas family_with_children de
7
2026-08-29 via Nuitee
A
Agazzi couple it
10
2026-08-29 via Nuitee
A
Alfonso couple it
8
Tutto bene , ma c’è di meglio
Pros:

La struttura si presenta bene , diciamo che dalle foto sembra più carina ad ogni modo per stare massimo 2 giorni va più che bene , oltre sceglierei altre opzioni , magari preferire bukit bintang

Cons:

La camera è abbastanza piccola , la posizione non è eccezionale , inoltre la colazione si presenta povera sotto l’aspetto dei dolci , troppa scelta salata e poca scelta di dolci .

2026-08-29 via Nuitee
H
Hibo couple se
10
Bra hotell med bra läge
Pros:

Rent och fint område. Hotellet är fräscht med god frukost

Cons:

Inget

2026-08-28 via Nuitee
A
Anika solo_traveller de
9
2026-08-28 via Nuitee
A
alessandra couple it
7
Pros:

Struttura ok, nulla di che

2026-08-28 via Nuitee
O
oumayya couple fr
10
2026-08-28 via Nuitee
S
Sinkiewicz solo_traveller pl
9
2026-08-28 via Nuitee
S
stefano couple it
7
2026-08-28 via Nuitee
A
ANDREA couple it
10
2026-08-28 via Nuitee
M
MOHAMMED couple ma
9
2026-08-27 via Nuitee