Santa Grand Signature Kuala Lumpur

Hotels
8.5 (13682 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MYR 15 per day.

Location

Guest Reviews

8.5
Based on 13682 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
R
Ramy • solo_traveller • tn
10
Pros:

Rooftop piscine and breakfast

Cons:

Nothing

2026-06-27 • via Nuitee
A
Aidana • solo_traveller • kg
10
Pros:

Остановилась в этом отеле 3 ночи мне очень понравился сервис, чистота и комфорт. Завтрак был вкусный и разнообразный 😍 вид из окна был очень красивым

2026-06-27 • via Nuitee
M
masayoshi • couple • jp
10
2026-06-27 • via Nuitee
M
Matthews • solo_traveller • gb
10
Pros:

We requested an early check-in after a long journey and received a free upgrade to the most beautiful view of the city. The breakfast had a great selection. The Skybar by the pool was a welcome place to relax and very comfortable. We had a great few days enjoying the facilities in this hotel.

Cons:

Nothing.

2026-06-27 • via Nuitee
T
TESLİME • couple • tr
8
Konum iyi,fiyat perfosmans olarak süper :)
Pros:

Kahvaltı yeterli çeşitlilikteydi.

Cons:

Çok beklentim yüksek olmadığı için olumsuz bir tarafı yoktu.

2026-06-27 • via Nuitee
M
Mariaceleste • solo_traveller • it
10
2026-06-27 • via Nuitee
Éva • solo_traveller • hu
10
Nekem tetszett
Pros:

A szálloda tökéletes, ár-érték arányban kiváló. Tiszta, rendezett, kedves személyzettel. A reggeli nagyon finom, sok mindenből lehet válogatni. Hosszabb idő után sem lesz unalmas, inkább talán nem lesz idő mindent végig kóstolni. Jó helyen van, pár percre a metrótól. Gyalog nagyon sok nevezetesség 15-20 perc sétával is elérhető. Számomra minden rendben volt.

2026-06-27 • via Nuitee
S
Stefan • extended_group • ch
9
Sehr gute Unterkunft
Pros:

Sehr gute Unterkunft, hilfreiches und sehr nettes Personal

2026-06-27 • via Nuitee
S
Shamah • couple • gb
10
Friendly staff. Good hotel.
Pros:

Nice and clean room. Staff are friendly.

Cons:

Nothing.

2026-06-27 • via Nuitee
S
Sebastian • couple • at
8
2026-06-27 • via Nuitee
P
Paul • couple • nl
7
Prima locatie voor paar dagen Kuala Lumpur
Pros:

Bedden en locatie

Cons:

Rond om het hotel was het vooral vies

2026-06-27 • via Nuitee
A
Apurba • couple • us
7
2026-06-26 • via Nuitee
S
Silvia • extended_group • de
8
2026-06-26 • via Nuitee
W
Wafa • extended_group • fr
10
2026-06-26 • via Nuitee
A
Alessandro • couple • it
9
2026-06-26 • via Nuitee
D
Donatello • couple • it
10
Pros:

Rally Nicea copyright room. Breakfast Washington great

2026-06-26 • via Nuitee
A
Amadou • solo_traveller • fr
8
2026-06-26 • via Nuitee
P
Paulius • solo_traveller • lt
9
2026-06-25 • via Nuitee
A
ASHRAF • couple • mv
10
2026-06-25 • via Nuitee
E
Elisabeth • solo_traveller • de
7
Cons:

Die Lage

2026-06-25 • via Nuitee