City Housing Genk

Hotels
8 (867 reviews)
Wildekastanje Laan 19 , Genk , be

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good bed
Friendly staff
Convenient location
Cons:
Hygiene issues
No physical reception
Room not as booked

Categories

Cleanliness
7.58
Some guests mentioned cleanliness issues such as inadequate bathroom conditions and the absence of a physical reception for assistance.
Service
8.55
Guests experienced a lack of staff presence but generally found service courteous and flexible.
Location
9.09
Many reviews praised the location as convenient and pleasant, contributing positively to the overall experience.
Room Quality
7.54
Mixed feedback with complaints about room discrepancies and bedding issues, but some enjoyed the compact studio feel.
Amenities
8.07
Some amenities were reported to be lacking, such as kitchen equipment, but generally acceptable for a short stay.
Value for Money
8.03
Value perceived as reasonable; however, some guests felt disappointed due to not receiving the booked accommodation.
Food and Beverage
7.08
The breakfast price was considered high; specific food services not detailed in many reviews.
Overall Experience
8.05
Overall, guests had a generally positive experience, despite some notable shortcomings that affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 11:58

Property Description

Luxurious Accommodation
City Housing Genk offers elegant rooms with modern amenities including free WiFi, coffee machines, and flat-screen TVs. Some rooms even feature a charming terrace for a relaxing outdoor experience.

Convenient Location
Located just a short distance from popular attractions like Bokrijk and Hasselt Market Square, our hotel provides easy access to explore the vibrant city of Genk. Additionally, being allergy-free ensures a comfortable stay for all guests.

Nearby Attractions
With Maastricht International Golf, Vrijthof, and Basilica of Saint Servatius in close proximity, City Housing Genk is the perfect choice for travelers looking to immerse themselves in the rich culture and history of the region.

Experience luxury and convenience at City Housing Genk - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 867 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
A
Antonello extended_group it
8
Pros:

La posizione è la discrezione

Cons:

Nulla

2026-06-13 via Nuitee
F
fabiola couple nl
9
Cons:

Als wandelaar en je wil weer vroeg op stap, zou verse koffie in de lobby fijn zijn. Verder top locatie🍀

2026-06-11 via Nuitee
K
Kuijpers solo_traveller nl
8
2026-06-11 via Nuitee
E
Ellen solo_traveller nl
8
2026-06-10 via Nuitee
P
Petr solo_traveller cz
9
Pros:

Čistota pokoje.
Teplo, i v deštivém červnu měli zapnuté topení.
Parkovani pod okny.
Toaletní potřeby k dispozici.
Pozdní check-in.

Cons:

Pouze 2 kapsle do kávovaru.
Pouze 2 sáčky čaje.

2026-06-07 via Nuitee
A
Antoni solo_traveller be
10
Pros:

Very well located, comfortable, and easy check-in.

2026-06-04 via Nuitee
R
Ria couple be
9
2026-06-04 via Nuitee
M
Mette family_with_children dk
10
2026-06-04 via Nuitee
A
Andreas solo_traveller it
7
Pros:

Ruhige Lage

Cons:

Online Check in dauerte 20 Min bist ich das Zimmer übers Handy öffnen konnte. Telefonisch Assistenz meldete sich nicht.

2026-06-01 via Nuitee
S
Sonja solo_traveller de
8
2026-06-01 via Nuitee
N
Nicky family_with_children nl
9
2026-06-01 via Nuitee
K
Karin Beeckman couple be
10
2026-06-01 via Nuitee
I
Isabel extended_group be
9
Perfecte ligging
Pros:

Via een video kreeg je de uitleg om in te checken. Dit verliep vlot. De kamers waren netjes en je had alles wat je nodig had. Leuk keukentje waar alles aanwezig was. Water, koffie en thee was aanwezig. Je had de mogelijkheid om buiten te zitten.

Cons:

In kamer 30 was er 's nachts veel lawaai omdat de deur naar de trap met veel lawaai dichtviel.
In kamer 30 en kamer 1 liep het water van de douche niet vlot weg.

2026-06-01 via Nuitee
J
Jasper couple nl
8
2026-05-31 via Nuitee
N
Natalia couple pl
9
Pros:

Very convenient, clean (except some dust on apparently less used items...), well equipped kitchen, quiet and interesting area around. Overall a very pleasant stay.

Cons:

The noises from the corridor could be heard through the door.
The entry card didn't function and we had to use the app every time to open the door, but it was only a minor inconvenience.

2026-05-31 via Nuitee
T
TriinT solo_traveller ee
9
Pros:

Mõnus väike apartment. Sisse saamiseks sai vajalikud koodid ja juhised e-maili teel.

2026-05-31 via Nuitee
Q
Quinten solo_traveller nl
9
2026-05-30 via Nuitee
W
Willi extended_group de
9
2026-05-28 via Nuitee
D
Dicle Gülizar couple tr
10
2026-05-28 via Nuitee
E
Ellen couple nl
9
Heerlijk verblijf voor een prima prijs!
Pros:

Locatie is geweldig, je loopt zo naar fijne restaurantjes. De appartementen zijn van alle gemakken voorzien. Goed uitgeruste keuken met koelkast en zelfs een vriesvakje. De bedden sliepen perfect.

Cons:

Niets

2026-05-27 via Nuitee