Malish Hotel & Spa

Hotels
8.7 (294 reviews)
Calle 10 norte Bis entre Avenida 15 y Avenida 10 Aalada , Playa del Carmen , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Limited Breakfast Options

Categories

Cleanliness
7.88
Several reviews mentioned cleanliness issues, including a cockroach found in a room and worn-down bathrooms.
Service
9.35
Numerous comments applaud the friendliness and helpfulness of the staff.
Location
9.39
The location is frequently praised as ideal and close to the city center.
Room Quality
8.84
Generally well-received, though some reviewers noted issues with sound insulation.
Amenities
8.87
Amenities offered are satisfactory, though some reviewers mentioned a lack of parking.
Value for Money
8.33
Some reviews noted the price seemed high for certain aspects of the stay.
Food and Beverage
7.88
Breakfast received negative feedback due to limited options.
Overall Experience
9.05
Overall, the experience was very good with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:48

Property Description

Luxurious Stay in Playa del Carmen

Outdoor Pool and Private Beach
Enjoy a refreshing dip in the outdoor swimming pool or relax on the private beach area at Aalada Playa del Carmen.

Convenient Amenities
Indulge in air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Some rooms even feature a terrace with garden views.

Prime Location
Located near Playa del Carmen Beach and Playacar Beach, with easy access to ADO International Bus Station, our hotel is the perfect choice for your stay in Playa del Carmen.

Ready to experience luxury and comfort in Playa del Carmen? Book your stay at Aalada Playa del Carmen now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 294 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.05
C
Caísa solo_traveller br
9
Ambiente relaxante, confortável e localização estratégica para curtir a cidade
Pros:

O hotel tem uma pegada mais intimista, com poucos quartos e um ambiente super confortável e tranquilo, além de ser tudo muito bonito. O quarto era muito espaçoso, a cama enorme e com um cantinho super funcional com pia, geladeira e cafeteira pra lanches rápidos. Na área comum também tinha um microondas. A localização era ótima, sendo bem próxima da quinta avenida, mas em uma rua mais silenciosa a noite. No calorão de lá, a piscina fazia uma super diferença. As funcionárias me deram muitas dicas de cidade e foram bem atenciosas.

Cons:

O único problema que tive, que fugia do controle da acomodação, era uma obra no prédio ao lado que tinha bastante barulho de segunda a sábado, desde umas 8 da manhã. Além do barulho, peguei um quarto com varanda e não consegui desfrutar do espaço porque estava ficando muito suja e por várias vezes com sujeiras da obra caindo lá.

2026-08-25 via Nuitee
O
Oluwaseun couple gb
10
Great hotel to stay in the
Pros:

It is a lovely property that has a nice pool, cafeteria area to sit and some other seating to enjoy some drinks if you wish. The rooms are smart and have everything you need.
The location is great too as you are close to the nearest beach and also close to the majority of good bars and restaurants.

Cons:

Unfortunately there is some construction next door but it’s not the fault of Malish and disruption was minimal while we were there.

2026-08-20 via Nuitee
S
Samuele couple it
7
Vacanza a playa del carmen
Pros:

Atmosfera
Posizione
Pulizia

Cons:

Mancanza della colazione
Pochi servizi
Personale poco espansivo e non dava info utili

2026-08-16 via Nuitee
S
Saioa couple es
9
2026-08-14 via Nuitee
F
Francisco couple us
9
the cleaning person was excellent ! The receptionist was not very friendly very bland attitude. She should be more atten
Pros:

Location location !

Cons:

Amenities were slim just coffee

2026-08-06 via Nuitee
R
Reinhold family_with_children at
10
Pros:

Perfekte Lage im Zentrum, Check In reibungslos, sehr geschmackvoll eingerichtet und hilfsbereites freundliches Personal.

Cons:

Alles bestens

2026-07-23 via Nuitee
E
Eve-Farah solo_traveller ca
10
2026-07-18 via Nuitee
H
hélène family_with_children fr
3
Hôtel collé à des gros travaux . Ne pas venir ici en vacances .
Pros:

L'hôtel est bien placé .

Cons:

Malheureusement, il y a un immeuble en travaux collé à l'hôtel donc vous êtes réveillés dès le matin par les travaux. Nous n'avons pas dormi la première nuit car il y a cause du marteau piqueur .

2026-07-14 via Nuitee
A
Anat solo_traveller il
8
Pros:

את המיקום והשרות

Cons:

החניה בתשלום ברחוב אם מוצאים מקום...

2026-06-20 via Nuitee
M
Mellisa extended_group us
10
Beautiful redesign of the space. Very comfortable and cozy.
Pros:

Beautiful aesthetic. Very comfortable beds and cold AC. We only stayed overnight after arriving late so we didn't use the facilities.

Cons:

It was a little difficult to find as it was down a side street and not on the block we expected/directed to.

2026-06-17 via Nuitee
C
Carlos Perez-Marin couple es
9
Nice and beautiful place, location and staff was amazing!
Pros:

Malish was very nice and beautiful place, location and staff was amazing.

Cons:

The bed wasn't good and comfy...not luxury at all. Missed the option to have a brekfast.

2026-06-08 via Nuitee
E
Elena couple it
8
2026-05-20 via Nuitee
N
Nicole couple br
9
Muito boa.
Pros:

Gostei muito da acomodação: era limpa, arrumada e muito confortável. Aceitaram fazer o check-in tarde e entramos na acomodação sem problemas.

Cons:

Chegamos de madrugada, não sei se o aquecedor demorava mais para ligar, mas tomamos banho de água um pouco fria. Tinha barulho mas era aceitável, não é tão perto assim dos bares. Nada que o plug de ouvido não resolvesse.

2026-05-10 via Nuitee
C
Carole solo_traveller fr
10
2026-05-09 via Nuitee
L
León Andrés couple de
10
Great
Pros:

Great value for money, beautiful interior and design

Cons:

Construction noise next door

2026-05-06 via Nuitee
L
Lior couple mx
10
I’ll be back :)
Pros:

Lovely rooms!!!
Very comfy

Cons:

The construction next door

2026-04-24 via Nuitee
E
emilie couple fr
10
Parfait
Pros:

Tout était parfait! accueil chaleureux,emplacement dans le centre de Playa del Carmen près du ado bus ,de la grande avenue commerçante et de la plage . La chambre avec le lit King size que nous avions était propre et très confortable.

2026-04-24 via Nuitee
L
Léopold couple be
6
2026-04-16 via Nuitee
M
Manuela couple ch
9
rundum zufrieden
Pros:

Perfekte Lage, mittel im Zentrum aber dennoch etwas versteckt! die unterkunft ist mit viel liebe eingerichet, es gibt einen umfangreichen Service und die Zimmer inkl. Terasse bieten viel privatsphäre.

2026-04-10 via Nuitee
N
Nawel couple fr
5
Bon emplacement mais service à revoir
Pros:

Emplacement idéal à deux minutes de Coco Bongo et de la Quinta Avenida.

Cons:

Chambres vieillissantes, photos plus flatteuses que la réalité.
Pas de ménage pendant deux jours.
Parking payant non signalé, uniquement en espèces.
Travaux à côté de la chambre, beaucoup de bruit.

2026-03-30 via Nuitee