Malish Hotel & Spa Luxury Edition

Hotels
8.7 (264 reviews)
Calle 10 norte Bis entre Avenida 15 y Avenida 10 Aalada , Playa del Carmen , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Private check-in/check-out
Shuttle service (additional charge)
Outdoor furniture
Shallow end
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Limited Breakfast Options

Categories

Cleanliness
7.88
Several reviews mentioned cleanliness issues, including a cockroach found in a room and worn-down bathrooms.
Service
9.35
Numerous comments applaud the friendliness and helpfulness of the staff.
Location
9.39
The location is frequently praised as ideal and close to the city center.
Room Quality
8.84
Generally well-received, though some reviewers noted issues with sound insulation.
Amenities
8.87
Amenities offered are satisfactory, though some reviewers mentioned a lack of parking.
Value for Money
8.33
Some reviews noted the price seemed high for certain aspects of the stay.
Food and Beverage
7.88
Breakfast received negative feedback due to limited options.
Overall Experience
9.05
Overall, the experience was very good with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:48

Property Description

Luxurious Stay in Playa del Carmen

Outdoor Pool and Private Beach
Enjoy a refreshing dip in the outdoor swimming pool or relax on the private beach area at Aalada Playa del Carmen.

Convenient Amenities
Indulge in air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Some rooms even feature a terrace with garden views.

Prime Location
Located near Playa del Carmen Beach and Playacar Beach, with easy access to ADO International Bus Station, our hotel is the perfect choice for your stay in Playa del Carmen.

Ready to experience luxury and comfort in Playa del Carmen? Book your stay at Aalada Playa del Carmen now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 264 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.05
L
Léopold couple be
6
2026-04-16 via Nuitee
M
Manuela couple ch
9
rundum zufrieden
Pros:

Perfekte Lage, mittel im Zentrum aber dennoch etwas versteckt! die unterkunft ist mit viel liebe eingerichet, es gibt einen umfangreichen Service und die Zimmer inkl. Terasse bieten viel privatsphäre.

2026-04-10 via Nuitee
N
Nawel couple fr
5
Bon emplacement mais service à revoir
Pros:

Emplacement idéal à deux minutes de Coco Bongo et de la Quinta Avenida.

Cons:

Chambres vieillissantes, photos plus flatteuses que la réalité.
Pas de ménage pendant deux jours.
Parking payant non signalé, uniquement en espèces.
Travaux à côté de la chambre, beaucoup de bruit.

2026-03-30 via Nuitee
J
John couple gb
9
Loved it
Pros:

Excellent location and very friendly staff

2026-03-28 via Nuitee
R
Ruben family_with_children de
9
2026-03-27 via Nuitee
C
Charles couple fr
8
Agréable petit hotel
Pros:

Petit hôtel en dehors des zones très fréquentées mais pourtant 5’ à pied
Personnel très sympathique et de bon conseil
Chambre confortable et propre
Stationnement facile mais payant en journée
Je recommande fortement le restaurant El Fogon situé à 8’ à pied en dehors de la foule

Cons:

Petit déjeuner minimaliste

2026-03-25 via Nuitee
C
Claire-Lise couple ch
10
Pros:

Nous avons passé un superbe séjour. L’hôtel est idéalement placé, tout est accessible à pied. Le personnel est au petit soin.

2026-03-24 via Nuitee
B
Barbara couple fr
9
Séjour parfait
Pros:

Le personnel est extra, très disponible, aux petits soins. L’emplacement, la décoration soignée et cosie, les équipements

Cons:

RAS

2026-03-23 via Nuitee
J
Julia couple us
9
Beautiful clean and friendly
Pros:

Beautiful safe and clean property. Friendly staff

Cons:

See above

2026-03-21 via Nuitee
L
LAMIA couple fr
8
Hôtel bon rapport qualité prix
Pros:

L’hôtel est très beau, confortable et super bien placé !
Le personnel est très gentil. Du café et quelques trucs à manger le matin sont disponibles en libre service.

Cons:

Un bâtiment collé à l’hôtel est en cours de construction donc les travaux commencent à 8h jusqu’à 17h et donc beaucoup de bruit ! Impossible de dormir après 8h ou faire une sieste la journée !
Les chambres sont très sombres et la piscine très sale à cause des débris de travaux qui tombent directement dedans.
Le ménage n’a pas été fait le jour avant notre départ et pourtant on l’a demandé.

2026-03-21 via Nuitee
O
Oscar AS couple es
1
Restrictiva política de limpieza
Pros:

La ubicación está ok y poco más

Cons:

Desafortunadamente durante nuestra estancia mi pareja se encontraba con su periodo menstrual, lo que ocasionó diversas manchas en sábanas y toallas.

Comentamos en recepción el hecho y por supuesto asumiendo la responsabilidad nos comentan que el cargo de limpieza de las prendas asciende a 1600 Pesos Mexicanos, un precio absolutamente desorbitado, desproporcionado y fuera de mercado respecto a las prendas manchadas.

Estamos hablando de sábanas y toallas de reutilización de un hotel boutique de Playa del Carmen no del Ritz o el Palace en cualquier capital mundial.

Lamentablemente no reservaré en el futuro aquí ni en ningún establecimiento del grupo MAO Hotels.

PD: todavía estoy esperando mi factura por el cargo de limpieza

2026-03-11 via Nuitee
C
Celina couple de
10
Sehr schöner Aufenthalt!
Pros:

Toller Service, freundliches Personal, sehr schönes Zimmer. Die Lage war auch top!

2026-03-11 via Nuitee
M
Mary couple gb
8
Perfect for one night in Playa del Carmen
Pros:

Super helpful staff, great location and beautiful serene design.

Cons:

No lift to the first floor, no milk for tea or coffee

2026-03-09 via Nuitee
H
Huy Truong Nam couple us
10
Amazing stay, would come again
Pros:

Malish is one of the cutest hotels I've been to: large, prettily decorated rooms, comfy beds, great blackout blinds, and AC that handles the heat and humidity well. The courtyard decor is lovely, and being able to lounge by the pool was a nice touch. Nighttime music and next-door construction were both non-issues. Breakfast is simple but sufficient (juice, coffee, bananas, pastries), and spa services are available. It's within a 10-minute walk to everything Playa del Carmen has to offer. Housekeeping followed my instructions daily, thanks, Mary.

Biggest highlight was Isa: booked my Chichén Itzá tour, rescued me after a late-night lockout, and gave phenomenal local snack recommendations found at Walmart.

Malish does exactly what a great small hotel should: makes you feel genuinely valued and goes above and beyond.​​​​​​​​​​​​​​​​ I'd stay here again.

2026-03-08 via Nuitee
V
Valencia couple co
10
2026-03-07 via Nuitee
A
Adi couple il
9
Pros:

We loved the room, it was clean and cozy
The staff are amazing and helpful! The hotel is boutique- small and cute.
The location is great- very close to everything but not right in the middle of all the clubs and restaurants

Cons:

There is construction next door so it was a little noisy, also a lot of mosquitoes right outside our room

2026-03-02 via Nuitee
M
Melanie couple au
10
2026-02-25 via Nuitee
S
Sandra extended_group gb
9
Pequeño oasis en Playa
Pros:

Un pequeño oasis en Playa del Carmen. Todo el personal atento y cordial. Gracias Isa y Nathaly.

Cons:

Falta de closet en la habitacion.

2026-02-24 via Nuitee
B
Bruna couple br
9
2026-02-24 via Nuitee
A
Andrina711 couple ca
9
Great stay. Highly recommend.
Pros:

The location is great. 5 min walk to and from ADO bus terminal. Staff is available only at certain hours but they are amazing and always attentive to your needs. The beddings, towels and robe are spotless. Feels and smells fresh. I also love the modern , contemporary, spa-like aesthetic. They also provide complementary fresh juices, fruits and pastries at their lounge area in the morning. Fairly priced.

Cons:

It could get noisy given the location is close to everything but they provide you with those tiny foam ear plugs which helped so much. No exhaust fan in the bathroom but there is a window you can open to let the steam out. Not huge mishaps.

2026-02-23 via Nuitee